It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Johnstown, CO is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
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“We have engaged Aways Best Care only for about 3 weeks, but the care provider is perfect for our needs. She is professional, thoughtful, and proactive. The case manager and community liaison are also personable and responsive. We highly recommend Always Best Care.”
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“I am a past client of this provider Always Best Care (ABC) in Longmont provided outstanding, emphatic service in helping move a family member into a new residence, making possible a higher level of care for her than previously available. In addition to supporting her prior to and through this highly stressful process, ABC, and particularly Madison and Michelle, provided extremely useful advice to us, including recommendations for movers and for a pet fostering service that will care for some of her pets until their new homes can be identified. Throughout the process ABC gave us abundant time and attention. Their recommendations and support were spot-on. We highly recommend them.”
“When I was a guardian, ABC provided quality care that allowed my client to stay in his current living space. They were great with communication, and overall had a wonderful experience!”
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“I am a current client of this provider They do a lot of the things we cannot do ourselves. Everyone we have had has been exceedingly pleasant and easy to get along with.”
“I am a past client of this provider I never had a problem with Always Best Care. My experience was positive because they were attuned to the time with everything I needed to do. If there was a paper I needed to be signed, they were helpful. I don't have any memory problems, but they were very friendly. We laughed and talked. They were just like a best friend who took me where I needed to go. I have always told people about Always Best Care and the people working there. I have referred people. Always Best Care is the best. I like how they were attentive when I called. Laura, she knew exactly what I needed. And the timing, they were perfect about the timing. Always Best Care was attuned to what I needed.”
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“I've been here going on three years their so flexible I really enjoy working here”
“They were here for a few hours and always came. Everything was just fine. It was just pricey.”
“When I first came here 10 months ago, Rich couldn't walk. I've never seen a client succeed this far for his age. They are so professional. I would not work with any other company besides ABC.”
“I am a current client of this provider When I first came here 10 months ago, Rich couldn't walk. I've never seen a client succeed this far for his age. They are so professional. I would not work with any other company besides ABC.”
“The best employer I have ever worked for. Everyone from the management team and other caregivers are some of the nicest and compassionate people I have ever encountered. They always listen and take care of questions or concerns I may have.”
“I am a current client of this provider They have been outstanding. It has not been easy for me since me and my husband have a lot of medical appointments. When we are not able to get a car, they are willing to take us in their car, pick up prescriptions, and pick up groceries for us. They are very professional and look and see what needs to be done. They are very flexible and help wherever they can. They help us when the time is good for us.”
“I’m giving ABC a 5/5 star review because I have been a caregiver with them for 5 months and I absolutely love my job. I enjoy caring for other people and helping those who are in need. Besides work, every time I go into the office to pick up my checks I always feel so welcomed by the staff. They even let me bring my mini aussiedoodle there too! If you’re looking for a job that has a friendly staff, flexible schedule, and rewarding, apply TODAY to Always Best Care Senior Services.”
“I’m giving ABC a 5/5 star review because I have been a caregiver with them for 5 months and I absolutely love my job. I enjoy caring for other people and helping those who are in need. Besides work, every time I go into the office to pick up my checks I always feel so welcomed by the staff. They even let me bring my mini aussiedoodle there too! If you’re looking for a job that has a friendly staff, flexible schedule, and rewarding, apply TODAY to Always Best Care Senior Services.”
“I am a current client of this provider It leaves me able to get more help as the pandemic calms down. I can get errands done. I like that the caregivers have been with us through the pandemic and they have been stellar. They are very helpful and I feel safe leaving my husband with the caregivers.”
“I am a past client of this provider They were only there for a short time. They made a big difference. They took care of the basic daily needs. They were very good at being responsive to our questions and they provided generally good caregivers.”
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“Great place to work! I've never been happier with a job. The staff is always helpful and compassionate. They are always willing to work with my hectic schedule and do their best to give me the hours I want. Very organized and professional.”
“They help to exercise him and they help with giving him medicines. They provide us some very good care, and good caregivers.”
“I am a current client of this provider They help to exercise him and they help with giving him medicines. They provide us some very good care, and good caregivers.”
“I've been a care giver for 10 years. And just started a month ago with Abc in longmont. I enjoy working for this company. They are so nice and Alway one step ahead of you. If you are looking for work I recommend ABC..”
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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Johnstown, CO, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Johnstown, CO understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Johnstown, CO 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
The 92-bed facility, which offers services to those struggling with mental health issues and substance abuse, is set to close March 31.JOHNSTOWN, Colo. — Northern Colorado is losing a mental health facility as Johnstown Heights Behavioral Health announced it will close at the end of next month.The center, which offers services for individuals struggling with mental health issues and substance abuse, will shut down March 31.The closure will affect 158 employees, including registered nurses, therapists, behavioral he...
The 92-bed facility, which offers services to those struggling with mental health issues and substance abuse, is set to close March 31.
JOHNSTOWN, Colo. — Northern Colorado is losing a mental health facility as Johnstown Heights Behavioral Health announced it will close at the end of next month.
The center, which offers services for individuals struggling with mental health issues and substance abuse, will shut down March 31.
The closure will affect 158 employees, including registered nurses, therapists, behavioral health associates, case managers and other staff, according to a letter that the center filed with the Colorado Department of Labor and Employment.
Johnstown Heights, a facility with 92 beds, has been a resource for individuals seeking assistance with mental health challenges and substance abuse treatment.
A concerned mother, Shawnalou Huggans, shared her frustration at the news. Her adult son has been struggling, and she said she worries about the lack of available resources to support individuals in need.
“It’s kind of like a slap in the face that they’re closing because we don’t have enough places," Huggans said. "There’s no placements for people who need mental help. It’s horrible.”
Johnstown Heights Behavioral Health said in a statement to 9NEWS that they made the decision to close after a "comprehensive review of business and operational dynamics in the Colorado market including shifting referral and reimbursement trends, patient census and acuity, bed expansions and new facilities in closer proximity to major population centers."
They said they opened in July 2021 and have provided inpatient and outpatient treatment to 3,000 patients.
"Our focus during this transition will continue to be on our patients and their loved ones, collaborating with our peer providers and community partners to facilitate the safe, compassionate and orderly transition to alternative inpatient and outpatient care resources, while providing career support to our valued team members," according to the center's statement.
9NEWS also reached out to the City of Johnstown.
Samantha Knowlton, communications, marketing and events manager, shared a statement: "While this is a private business whose decisions are made independently by the facility, we acknowledge the potential impact on residents who have relied on its services. If dislocated employees need assistance, the town is happy to connect them with Larimer County’s workforce resource division. The town also remains committed to ensuring that our residents in need of immediate behavioral health support are aware of other available resources in the Northern Colorado area."
JOHNSTOWN, Colo. — A northern Colorado mental health facility that has been at the forefront of multiple critical Denver7 Investigates reports for the past six years will officially close at the end of March.Johnstown Heights Behavioral Health, a 92-bed facility in Larimer County, recently announced that it will close on March 31 and lay off its 150-plus employees.“After careful thought, we have decided to cease operations at Johnstown Heights. This decision was made with deep consideration for the community, and we...
JOHNSTOWN, Colo. — A northern Colorado mental health facility that has been at the forefront of multiple critical Denver7 Investigates reports for the past six years will officially close at the end of March.
Johnstown Heights Behavioral Health, a 92-bed facility in Larimer County, recently announced that it will close on March 31 and lay off its 150-plus employees.
“After careful thought, we have decided to cease operations at Johnstown Heights. This decision was made with deep consideration for the community, and we remain grateful for the opportunity to have served patients and families in the region,” Johnstown Heights CEO Sabrina Gibson said in a statement.
Denver7 Investigates first reported on the previous mental health hospital at this location, Clear View Behavioral Health, in January 2019 after complaints of poor patient care and awful conditions. That kicked off years of serious allegations.
After several reports over the course of roughly 20 months, the state of Colorado stepped in and closed the hospital. Less than a year later, in July 2021, the facility was back up and running under the Johnstown Heights name.
In October 2022, Denver7 Investigates again reported on the location as patients and staff came forward to say that the conditions had not improved from Clear View and that patients were again kept longer than necessary in order to make money.
“I'm saying they are all about the profit,” one patient told Denver7 Investigates. “They are all about doing anything to make a person stay so they can charge them more.”
A veteran nurse, who spent six weeks at Johnstown Heights, said the conditions were unacceptable and said he had witnessed physical and sexual assaults at the hospital, along with filthy conditions.
“I have never, ever, ever seen a place like this,” BJ Potts told us. “I mean prisons are offering better care than Johnstown Heights. Everything about this place is wrong.”
Denver7 Investigates’ reporting also shed light on the death of 39-year-old Christopher Dickson on Nov. 11, 2022, two days after he was admitted to the detox unit. After the death, the county coroner in the area said he believed Dickson should still be alive.
The state also placed Johnstown Heights in “immediate jeopardy” on at least two occasions, the most severe designation for a mental health facility.
Hospital leadership regularly declined to answer questions and avoided accountability for these issues.
Amid the closure announcement, an inside source said that all patients have already been removed from the hospital, and staff that are still there are working on cleaning up the facility.
Both the state’s Department of Public Health and Environment and the Attorney General’s office said they did not order the hospital closed.
Gibson, the hospital’s CEO, said the decision stemmed from a “comprehensive review of business and operational dynamics in the Colorado market.”
You can read Gibson's full statement below:
“Since opening in July 2021, Johnstown Heights Behavioral Health (Johnstown Heights) has provided compassionate, evidence-based inpatient and outpatient treatment to 3,000 patients in Colorado and surrounding states facing complex and challenging mental health conditions. After careful thought, we have decided to cease operations at Johnstown Heights. This decision was made with deep consideration for the community, and we remain grateful for the opportunity to have served patients and families in the region. Our focus during this transition will continue to be on our patients and their loved ones, collaborating with our peer providers and community partners to facilitate a safe, compassionate, and orderly transition to alternative inpatient and outpatient care resources. We will also provide career support to our valued team members.Johnstown Heights remains fully licensed in good standing by the State of Colorado and accredited by The Joint Commission.We want to express our sincere appreciation to our staff and to the entire Johnstown and greater Northern Colorado community for its tremendous trust and support over the years.The decision to wind down resulted from a comprehensive review of business and operational dynamics in the Colorado market including shifting referral and reimbursement trends, patient census and acuity, bed expansions and new facilities in closer proximity to major population centers.”
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CBRE has arranged three leases totaling 8,140 square feet for three restaurants at Ledge Rock Center, a 350-acre mixed-use development in Johnstown, Colorado. Café Mexicali, Bowl Izakaya, and Firehouse Subs will occupy the spaces at Ledge Rock Center in Q3 2025.CBRE’s ...
CBRE has arranged three leases totaling 8,140 square feet for three restaurants at Ledge Rock Center, a 350-acre mixed-use development in Johnstown, Colorado. Café Mexicali, Bowl Izakaya, and Firehouse Subs will occupy the spaces at Ledge Rock Center in Q3 2025.
CBRE’s Melissa Moran and Molly Bayer represented the landlord and developer of the project, Carson Development.
Café Mexicali will occupy 3,640 sq. ft. of space in Building 9. This will be the restaurant’s sixth location in Colorado. It will be Bowl Izakaya’s second location in the state, occupying 3,000 sq. ft. in Building 10. Firehouse Subs will occupy 1,500 sq. ft. in Building 10.
“Emerging communities like Johnstown have pent-up demand for retail and restaurants, and the quick lease-up of these buildings is reflective of the power of this location,” said CBRE’s Moran. “The project has an exciting new grocery concept, Woods Supermarket, opening in Q2 2025 as an anchor tenant. The grocery store will feature a cocktail bar, specialty foods prepared on-site, and a scratch bakery.”
Located at the intersection of State Highway 60 and Interstate 25, Ledge Rock Center is a newly constructed mixed-use development with 1,002 apartments and 200 single-family homes, along with a variety of retail options and restaurants in the area. There are 3,200 residents within a two-mile radius of the property. Current tenants at Ledge Rock Center include Domino’s Pizza, Sports Clips, Blue Sky Salon Suites, Johnstown Vet Hospital and D’or Nails.
“We have heard from many people how excited they are for what is to come at Ledge Rock Center,” said Mike Schlup with Carson Development. “I’m pleased with the progress of the development and leasing momentum of the project. We’re making great strides, and it’s just the beginning!”
The Denver retail market ended Q8 2024 with an availability rate of 4.7%, according to CBRE Research. This represented a 10-basis-point increase from Q3 2024 and a 20-basis-point drop from a year earlier.
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