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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

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Home Care In Orange, NC

Home Care Orange, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Downtown Santa Ana Historic District gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Orange, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

Home Care Orange, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“Such a wonderful place to work! Caregivers that genuinely care with office support that go above and beyond for staff/clients. Highly recommend for employment and senior in-home care support.”

Kelly P.
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TESTIMONIALS

“I bn with this company for Abt a year and I love working for them . They work with you,they care about ur personal life/ problems, really good at matching you with good clients..”

Ffbjj B.
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TESTIMONIALS

“I cannot say enough good things about this company and the caregivers they provided after my mom's recent accident and stay in a rehab facility. The staff were constantly in communication with us keeping us abreast of any little or big updates. Their attitudes were always helpful and they seemed to genuinely care. The caregivers they sent to sit with and take care of mom were EXCELLENT. I'm not sure how many different caregivers she had over the few weeks of her stay but there wasn't a single one that wasn't kind and extremely helpful. It took a tremendous load off of everyone in our family knowing that she was being well cared for when we couldn't be there. Thank you to Brandi, Joanne, Gina, and anyone I'm missing for everything you all did for us from the beginning of the process all the way to my mom's release today. Hopefully, we won't need your services again, but if we do, I know who I will be calling!”

Beth G.
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TESTIMONIALS

“This company is TOP-NOTCH! Incredibly helpful and super friendly. If you’re looking for a part-time in caregiving, this is it! ⭐️⭐️⭐️⭐️⭐️”

MJ F.
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TESTIMONIALS

“Sandy is very knowledgeable of assisted living options in the Winston Salem area. She helped with a family member’s search with care and consideration. We highly recommend.”

Meredith K.
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TESTIMONIALS

“I highly recommend Sandy Bowen with Always Best Care. I called her with a very tight timeframe to find a suitable memory care facility for my family member. She asked a lot of questions about my loved one to try and get to know her as much as possible. She worked very fast and lined up several appointments for us to tour places within a matter of days. She explained the process to me every step of the way and made sure we stayed on track. She attended the appointments with me and asked questions that I would never think to ask. I can’t thank her enough.”

Ginger M.
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TESTIMONIALS

“The staff and caretakers are wonderful. Would absolutely recommend to anyone who needs at home care for themselves or loved ones”

Michael B.
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TESTIMONIALS

“These folks are so helpful! They care about their clients and it shows in the service! I highly recommend ????”

Mary E.
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TESTIMONIALS

“The staff and caretakers are wonderful. Would absolutely recommend to anyone who needs at home care for themselves or loved ones”

Phillip B.
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TESTIMONIALS

“During an unexpected hospital stay, Joanne provided much needed assistance. She provided excellent care and supportive advocacy. It made dealing with the discomfort more bearable and gave me a safeguard to decipher the complicated choices to resolve health issues. I highly recommend this service.”

Barry C.
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TESTIMONIALS

“If you are looking for attentive, quality home care look no further than Joanne and her team. A passion for excellence is driven for from this team. Family oriented and willing to work with all families.”

Laura M.

What is Non-Medical Senior Care in Orange, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

Home Care Orange, NC

Types of Elderly Care in Orange, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming
Home Care Orange, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
Home Care Orange, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Eisenhower Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Orange, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local The Hobbit or visit Bowers Museum, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

Home Care Orange, NC

Benefits of Home Care in Orange, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Orange, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

Home Care Orange, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
Home Care Orange, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Orange, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.

Home Care Orange, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
Home Care Orange, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Sunrise of Orange
  • Oakmont of Orange
  • TerraBella Hillsborough
  • Carolina Reserve of Durham
  • Kirkwood Orange
  • All About Seniors Durham
Home Care Orange, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

Home Care Orange, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Orange, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

Home Care Orange, NC

Latest News in Orange, NC

West Orange teen pitches in to help out N.C. hurricane victims

WEST ORANGE — Five female students from Morris and Essex county schools, travelled to North Carolina this summer to help rebuild an area damaged by a hurricane last fall.The service trip to Asheville, N.C. was with the nonprofit organization TEEEM – The Empathy Equality Entrepreneurship Mission. From installing drywall to trim work and painting, the five high school students spent a week helping communities rebuild from Hurricane Helene’s destruction last fall.Abigail Goldberg, 18, a senior at Golda Och Academ...

WEST ORANGE — Five female students from Morris and Essex county schools, travelled to North Carolina this summer to help rebuild an area damaged by a hurricane last fall.

The service trip to Asheville, N.C. was with the nonprofit organization TEEEM – The Empathy Equality Entrepreneurship Mission. From installing drywall to trim work and painting, the five high school students spent a week helping communities rebuild from Hurricane Helene’s destruction last fall.

Abigail Goldberg, 18, a senior at Golda Och Academy, was one of the five students who volunteered alongside All Hands and Hearts, a disaster relief organization started by supermodel Petra Nemcova to help rebuild communities impacted by natural disasters.

Goldberg found out about TEEEM through social media. The trip to Asheville was a meaningful experience for her.

“It hit close to home, seeing how similar their community is to ours and how this could have happened to anyone,” she said.

Though the days were long and the work was physically intense, Goldberg saw this as a very good learning opportunity.

“I learned every power tool you can think of,” she said. “It was a unique hands-on experience. It’s an amazing experience and I definitely recommend everyone to try it, even if it’s a day trip.”

Goldberg said her family has always been big on service work and giving back.

“I feel like it’s something that has been engraved in me,” she said. “I saw the opportunity. Why wouldn’t I do it? Might as well help anyone that I can.” Taylor D’Alessio has worked as TEEEM executive vice president since 2021. She said the trip to Asheville was great.

“The girls I was with were so eager to help,” she said. “So excited to learn new tools, learn new skills.”

What made D’Alessio proudest of the girls was the level of empathy they had. She said, “Sometimes it’s difficult to get teenagers to care about people other than themselves and their friends,” D’Alessio said. “The work ethic they put forth was very humbling. We were very proud of the way they approached the entire trip.”

Working directly with Goldberg, D’Alessio saw something special.

“Abigail went right into it from the beginning,” she said. “Very little hesitancy. She volunteered to help one of the other volunteers. It was a difficult task. She had fun with the volunteering. One woman in particular loved working with Abigail. She was very driven to get the job done well. For her to be able to celebrate it being finished, you can see it was a rewarding experience.”

Some of the girls never used power tools before, and D’Alessio saw that as a challenge.

“Your natural nerves are coming in,” D’Alessio said. “These are real power tools. Helping them grapple with something they haven’t done before was a good challenge.”

Nevertheless, D’Alessio said they all did a great job.

“These girls chose to spend the week during the summer to help people they never met,” she said. “That’s really special. It’s just really positive to see. There’s a lot of kids who just want to make the world better.”

TEEEM is a nonprofit providing K-12 schools and universities with free resources to equip students with real skills to make a real impact through its Social Entrepreneurship and Empathy Programs. To learn more about TEEEM, visit: https://www.teeem.org/.

Three-legged kitten — ‘joy condensed into orange fur’ — gets a fresh start in NC

A three-legged shelter kitten was bursting with joy — and now, he gets a fresh start.Peewee, an “optimist” who craves affection, has been adopted in North Carolina.“We were ECSTATIC for him,” Mady Thielemann, a spokesperson for the Society for the Prevention of Cruelty to Animals (SPCA) of Wake County, told McClatchy News via email. “Everyone was smiling at each other!”The roughly 7-month-old cat got a new home after he was rescued in bad shape. A good Samaritan had found him wal...

A three-legged shelter kitten was bursting with joy — and now, he gets a fresh start.

Peewee, an “optimist” who craves affection, has been adopted in North Carolina.

“We were ECSTATIC for him,” Mady Thielemann, a spokesperson for the Society for the Prevention of Cruelty to Animals (SPCA) of Wake County, told McClatchy News via email. “Everyone was smiling at each other!”

The roughly 7-month-old cat got a new home after he was rescued in bad shape. A good Samaritan had found him walking “bow legged” with a “decomposed” tail, Thielemann said Sept. 4 in a phone interview.

Peewee landed at another shelter, which couldn’t care for the extent of his injuries. Then he was transferred to the Raleigh-area SPCA, which learned one of his hind legs was broken in multiple places.

We don’t know what sort of accident caused Peewee’s injuries, but it was clear from the moment we saw him that neither his leg or tail could be saved,” the shelter wrote in a Facebook post.

After his amputation surgeries, the shelter believes Peewee is adjusting well.

“Despite all the pain he’s been through, he thinks humans are just the best thing in the world,” Thielemann said, adding that he’s been seen rolling over like a dog and leaning in for pets.

“Peewee is missing a leg, a tail, and all knowledge of negativity,” the shelter wrote. “He is simply too busy being happy. When Peewee sits, he turns into a loaf with a smile on his face. When he sees new friends, he climbs his kennel door in anticipation of receiving head pets. And when he purrs, he means it. He is joy condensed into orange fur and serotonin embodied.”

As Peewee waited for a home, the shelter shared his story Sept. 3 on Facebook. He received a flood of interest and got a new owner the following day. Potential adopters may have been drawn to him due to his age and the desire to help a kitten in need, according to Thielemann.

“People really love orange kitties,” Thielemann said. “Pretty much any time I post about an orange cat, it just about happens. I think also whenever they have that really friendly, outgoing personality, that attracts people.”

NC county promised faster internet in most rural homes. Here’s why that’s changed.

Residents tried but failed Tuesday night to hold Orange County and its fiber broadband partner accountable for a 2022 promise to deliver higher internet speeds to nearly every rural home without reliable service.“As the stewards of our public utility, I would ask you to look at this very carefully and not make any precipitous decisions, but really hold any potential providers’ feet to the fire,” county resident Ken Bradley said.The commissioners debated a few options Tuesday, before voting 5-2 to amend the $10...

Residents tried but failed Tuesday night to hold Orange County and its fiber broadband partner accountable for a 2022 promise to deliver higher internet speeds to nearly every rural home without reliable service.

“As the stewards of our public utility, I would ask you to look at this very carefully and not make any precipitous decisions, but really hold any potential providers’ feet to the fire,” county resident Ken Bradley said.

The commissioners debated a few options Tuesday, before voting 5-2 to amend the $10 million contract with Lumos Fiber. The new, $9.2 million deal gives Lumos until Dec. 31, 2026, to extend broadband service to 665 more customers, for a total of 5,852 homes. About 600 homes would still lack reliable internet service, although 21 may be eligible for a state grant program.

Commissioner Earl McKee called the removal of several hundred homes an equity issue before voting with Commissioners Vice Chair Jean Hamilton to reject the amended contract.

Families without reliable broadband internet struggle to keep up in a digital world, often traveling to parking lots, coffee shops and other public places to work and complete classroom assignments. The issue came to a head during the COVID shutdown.

Commissioner Amy Fowler defended Tuesday’s decision, saying the commissioners worry the company might walk away at this point. The county’s options are limited, because it can’t seek other grants when a grant is already in place, she noted.

Orange County also struggles to get rural broadband grants, because it is considered one of the state’s wealthier counties.

“I am willing to say yes to [the contract] as structured, as frustrating as that is to many of you out there, because I am trying to get broadband to as many people as we possibly can and make it clear who is not included,” so the county can find other money to serve those homes, Fowler said.

Commissioner Sally Greene urged residents to press the legislature to change state law, so local governments can provide internet service or contract with a broadband provider.

“The free market does not want [broadband] to be” a regulated utility, Greene said. “It is a shame. It should be regulated. It should be available to everyone, just like electricity and telephones.”

Project hit delays, additional costs

Lumos officials blamed weather delays and unforeseen bedrock issues for not being able to meet the original Dec. 31, 2025, deadline. The $48 million project has also run over budget, adding $18 million to $20 million to the estimated cost, they said.

Work was delayed for several months last year, followed by a two-month delay this summer. In April, T-Mobile and the investment company EQT acquired Lumos Fiber for $1.45 billion.

The county’s contract is now worth $9.2 million to Lumos, or about $1,572 per home. The county has paid $4 million for previous work and plans to pay the rest in three installments, each contingent on Lumos extending its network to a set number of homes.

The money — from the federal American Rescue Plan Act — must be spent by Dec. 31, 2026 or returned to the federal government. It cannot be used for another purpose.

“I think we should continue with what’s provided here so that they can get to work and not waste more time,” Commissioners Chair Jamezetta Bedford said.

McKee, however, continued to challenge a Lumos official to explain how the company chose the homes to exclude, suggesting the delays were “a ploy to force an amendment.”

The decision was based on “where we thought we could get the most bang for our buck,” replied Andrew Stevenson, Lumos director of market development. It also boils down to the cost overruns, he said under further questioning.

McKee noted T-Mobile’s almost $52 billion in profits last year and $81 billion in revenues. The additional cost, he said, “is nothing more than pocket change.”

He unsuccessfully tried to get the board interested in offering a $3 million bonus if Lumos completed all the work by the 2026 deadline, before suggesting the county return the money and use local dollars to find an internet provider who can finish the job.

“We are dealing with a company that, because their margin didn’t hit what they wanted, decided to be a bully, and their tactic was to stop working,” McKee said. “If they had continued working through the spring of 2025, they would have over 600 of these homes done, and that is offensive to me, and should be offensive to this board.”

Residents frustrated, fear no progress

Several county residents who spoke also dismissed the project’s challenges as poor planning on the part of Lumos. Robin Mulkey said she doesn’t “have any faith at all” that Lumos will finish the work, even with more time.

“Get the project moving so we don’t run out of time or that money runs out,” Mulkey told the board. “You vote against this amendment, then you show us that rural Orange County does matter to you. You vote for T-Mobile, you show us we don’t matter at all. It’s that simple.”

Jack Vest, who lives on Dairyland Road, about five miles west of Carrboro, called the decision to amend the contract unfair.

His dial-up service barely hits 6 Mbps when downloading and uploads at speeds that are “a ridiculous 1/10th of that,” Vest said, but “only if it doesn’t rain and short out the break in the cable that AT&T refuses to find and repair.”

Cell phone service is spotty, too, sometimes only working through the DSL lines, he added.

“It is so grossly unfair for me to have to pay $80 for six megabit service when friends that live just a little closer to town are paying $10 less for nearly 100 times that speed,” Vest said. “I guess you can imagine the dismay I felt when I learned (about) plans to break your promise to me and 599 other county residents.”

The board unanimously adopted Hamilton’s suggestion that the county re-engage a task force formed in 2021 to study broadband expansion in rural areas. A few affected residents could join the original task force members to look at ways to get high-speed internet to the remaining homes.

“Given where we’re at, and knowing that there’s still holes … we need to bring this task force back and figure out how we’re going to serve the whole county,” Hamilton said.

NC Reality Check is an N&O series holding those in power accountable and shining a light on public issues that affect the Triangle or North Carolina. Have a suggestion for a future story? Email .

NC farm and nonprofit partner to feed kids, growing fresh produce at a park

Jim Sander deftly poked his metal stake into the ground, pushing aside compost and clay to nestle in a leafy lettuce seedling in the hope that soon it will feed a hungry Orange County child.In just two hours Friday, Sander, the owner of Wildflower Lane Farm in Efland, and a handful of volunteers planted 1,000 seedlings at an expansion of the farm’s operation on Old N.C. 86. to support TABLE Ministries.The lettuces, kale, chard and collard greens they had put in Thursday appeared to be going strong after overnight rain. An...

Jim Sander deftly poked his metal stake into the ground, pushing aside compost and clay to nestle in a leafy lettuce seedling in the hope that soon it will feed a hungry Orange County child.

In just two hours Friday, Sander, the owner of Wildflower Lane Farm in Efland, and a handful of volunteers planted 1,000 seedlings at an expansion of the farm’s operation on Old N.C. 86. to support TABLE Ministries.

The lettuces, kale, chard and collard greens they had put in Thursday appeared to be going strong after overnight rain. Another 1,000 plants, plus marigolds and pansies, woud be added over the weekend.

“It’s fun,” Sander said. “I don’t ever look at it as work, so I just go from one thing to another.”

It’s an intensive growing operation but completely organic, relying on good soil, good drainage, and a liberal dose of compost and mulch, Sander said. Soil testing showed the first field had about 8% organic matter, making it highly desirable for agriculture.

“The better the soil, the better the plants, and very minor bug issues,” Sander said.

He started Wildflower Lane Farm on Bradshaw Quarry Road about 15 years ago and formed a partnership in 2017 to provide fresh produce to the Carrboro-based hunger-relief group TABLE Ministries.

TABLE buys the seedlings, fencing and supplies, said Ashton Tippins, the executive director. They also send a part-time staff member to the farm at least once a week.

“Our partnership with Wildflower Lane Farm has been so meaningful to us for a lot of reasons,” Tippins said, including the ability to get locally grown organic produce at a fraction of the retail cost. It also provides local farms with a stable source of income, she said.

For-profit farm grows for charity

Sander started Wildflower Lane Farm in 2010, setting aside a portion of the 24-acre farm for a certified organic operation. He sold produce to stores, restaurants and community-supported agriculture (CSA) customers.

In 2017, he approached TABLE about providing materials and volunteers, in return for Sander working 20 hours a week to grow food on three-quarters of an acre at his farm. By 2021, TABLE was getting $80,000 in produce from a $15,000 investment in materials and a part-time worker.

An acre of vegetables can sell for roughly $200,000, Sander said, and since the farm uses volunteer labor, the vegetables will cost about 80% less than they would at a store. He hopes it will become a model for others around the state.

“There’s no middleman, there’s no shipping, there’s no transportation or marketing or advertising. Nobody’s making a profit,” he said.

And no one is going to reject imperfect vegetables, he added.

Last year, Sander and Blair Pollock, a former county solid waste planner, asked Orange County about expanding the farm operation to the 193-acre Twin Creeks Park site on Old N.C. 86. The land has largely remained undeveloped since the county purchased it in 2001.

In June, county officials signed off on a three-year deal that sets aside 3.5 acres across the road from the Won Buddhist Temple.

Volunteers prepare fields for season

A handful of volunteers got to work quickly, preparing the farm for its first growing season.

Ray Cheek, whose family used to run a local dairy business, came out to plow the land, Pollock said. Another volunteer used a large tiller to make the rows, amended with compost from a Chatham County company that uses food scraps from Orange County’s composting program.

More people pledged to come back and help after wandering over last week when they fenced the first half-acre plot. An $8,000 Orange Water and Sewer Authority water line was installed for irrigation.

“We wanted to do something that would produce a significant quantity of food,” Sander said.

A few UNC and East Chapel Hill High School students have also come out to help, but the group will need more people as the garden grows and the crops come in, Sanders said. Volunteers can sign up at volunteer.tablenc.org.

UNC sophomore Camille Moore worked quietly as she listened to the older men talk.

She learned about the volunteer opportunity in her UNC social and economic justice class, which requires 30 hours of service with a local organization, Moore said. Friday was her first day at the farm, and she also plans to help TABLE deliver the food.

“I didn’t even realize that we just planted a thousand” vegetable plants in the first two hours, Moore said. “The amount of people that can feed, it’s a lot of lettuce. It’s incredible, and it’s not even difficult work that can do so much.”

More fresh produce for children

Next year, the farm could expand to a full acre, leaving one acre for a you-pick flower garden that will generate more money for the farm. They could also add a solar system in the future to power a gathering space in a shady grove of trees near the field.

TABLE buys a third of its food from five local farmers and Farmer Foodshare, a nonprofit food hub connecting Triangle farmers with markets and restaurants, Tippins said. The food is feeding 1,125 Orange County kids right now, with another 230 on a waiting list, she said.

In 2024, the group moved ito 311 E. Main St. in Carrboro, adding a loading dock, larger kitchen, and a walk-in cooler. It has a pantry where families can shop for fresh and shelf-stable foods, in addition to delivering two bags of groceries weekly to each child.

The farm expansion will allow them to double the fresh produce deliveries to roughly a dozen items per child each week, Tippins said.

“It’s allowed us to provide more food to our kids, but we’re also serving more high-quality food to our kids, serving more kids, because we’re not having to spend as much money on the food that we give out to our kids,” she said.

The News and Observer’s Inside Look takes readers behind the scenes to illuminate the people and places in our community.

Orange County Commissioners extend hotel stays for residents who lost homes in Chantal’s floodwaters

Orange County residents displaced by Tropical Storm Chantal got a reprieve Tuesday when county commissioners put up $20,000 to extend their stays at local hotels.Funding for the residents was due to run out Friday but commissioners agreed to take the money from the county’s Social Justice Reserve Fund to extend hotel stays.The money will be administered by the Orange County Department of Social Services. It may also be used to help residents pay for expenses such as rental application fees, security deposits and ...

Orange County residents displaced by Tropical Storm Chantal got a reprieve Tuesday when county commissioners put up $20,000 to extend their stays at local hotels.

Funding for the residents was due to run out Friday but commissioners agreed to take the money from the county’s Social Justice Reserve Fund to extend hotel stays.

The money will be administered by the Orange County Department of Social Services. It may also be used to help residents pay for expenses such as rental application fees, security deposits and essential household items.

Commissioners could add more money to the pot if needed. That will be determined after a committee overseeing community donations totaling $83,500 meets on Thursday to decide how to spend that money.

“Then we’ll meet again on Sept. 4 and we’ll have an update by then in case we need to move more money,” said County Commissioner Chairwoman Jamezetta Bedford.

Before commissioner’s agreed to spend the $20,000, several speakers told them that the amount is not enough to take care of residents who lost everything in the storm.

“This money, that’s going to the hotel or that’s money that’s going to landlords for rental application fees,” said C.R. Clark, a volunteer with Triangle Tenant Union. “Where is the funding that is going to directly support these people as they move on with their lives and get set up in new homes?”

Clark noted that federal Individual Assistance Grants for people displaced from homes due to natural or man-made disasters won’t reach residents until October.

“So, what is going to happen to these folks in the next month, in a month plus, as we have people who still don’t have housing lined up?” Clark said.

Residents with mental and physical disabilities need help finding appropriate housing, Clark said.

“We have some people here with disabilities and mobility issues that have been offered third-and fourth-floor apartments that they can’t get to,” Clark said.

Heather Gibbs, a former resident of flood-prone Camelot Village, said she didn’t know about the flooding problem at the townhome community until she went to sign her lease.

Gibbs shared that she has several disabilities, which makes such housing inappropriate for her and others with mobility issues.

“I would not live there again,” Gibbs told commissioners. “I can’t go through that again.”

Quinten Simmons, a Camelot Village resident who uses a wheelchair, said he almost lost his life in the July flood before being rescued by neighbors.

“Even when it’s not flooding, every time it rains, the paranoia just kills you, because you don’t know when it’s gonna flood,” Simmons said.

Devin Gilgor, a volunteer with Triangle Mutual Aid, said $20,000 won’t fix the flooding problem in places such as Camelot Village.

“We are housing vulnerable people in a flood setting, and someone’s going to die,” Gilgor said.

Residents lost documents needed to get new driver’s licenses, birth certificates and to rent apartments, Gilgor. He said the county and town must do more to help replace those items.

“I would like for one of you up there to try to go to the DMV and get your license without any form of ID, no birth certificate, no Social Security card,” Gilgor said.

Orange County Manager Travis Myren shared a PowerPoint showing that the county and the Town of Chapel Hill partnered to place residents in hotels on July 11, with the town kicking in $100,000 to cover the cost of hotel rooms. By Aug. 22, the county and the town were supporting 20 hotel rooms for displaced residents. The town also provided 29 hotel rooms for residents displaced from Chapel Hill’s public housing.

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