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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Greater Nashville, Brentwood & Franklin

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Greater Nashville, Brentwood & Franklin, communities of Ashland City and Pegram.

Call today (615) 678-0293
Or email [email protected]

5141 Virginia Way, Ste. 100, Brentwood, TN 37027

Always Best Care combines national strength and standards with local accessibility and personal service. Francie Logan, the owner of Always Best Care-Greater Nashville, Brentwood & Franklin, is a local resident and takes great pride in helping families care for their loved ones. Her goal is to join your family's journey and provide the absolute best care plan for your loved one. Her entire team has your loved ones best interests at heart, and she will ensure that exceptional service and care is provided to all family members. All of the caregivers at Always Best Care-Greater Nashville, Brentwood & Franklin are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. Always Best Care-Greater Nashville, Brentwood & Franklin has strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Brentwood and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care and Support

Experienced healthcare and caregiving professionals
  • Francie Logan, Au.D.

    Francie Logan, Au.D.

    Owner & CEO
    View Full Bio
  • Stacey McKee

    Stacey McKee

    Administrative Director
    View Full Bio
  • Kathy O’Steen

    Kathy O’Steen

    Records Keeper and Office Manager
    View Full Bio
  • Erica Salyers

    Erica Salyers

    After Hours On Call
    View Full Bio
  • Nicholas Kutcher

    Nicholas Kutcher

    Director of Recruitment
    View Full Bio
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TESTIMONIALS

“Francie, thank you so much for the brief visit. It was a pleasure to meet you and have the opportunity to give you my honest assessment of your company and Lisa in particular. From the moment I met Stacy and outlined our needs until I first met Lisa I felt comfortable and felt positive about your company and the staff. You and your staff are very sincere and compassionate. Lisa is a dream come true. She is gracious and kind and extremely well-trained. You only have to request something once and she remembers. She is thoughtful and precise about her work and helps in any way she can. She is the BEST” at her job should be held as the gold standard. Thank you for the beautiful flowers. We enjoyed them very much. Sincerely, Pam W”

Pam W.
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TESTIMONIALS

“I’ve been working at Always Best Care Nashville for a few months now, and I can confidently say it’s been a fantastic experience. The supportive and collaborative environment here truly stands out. The team is made up of dedicated professionals who genuinely care about providing the best care for our clients. If you’re looking for a caring and professional organization to work for or to seek care services from, I highly recommend Always Best Care Nashville. It’s been a pleasure to be part of such a committed and compassionate team!”

Jane Y.
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“I have had the pleasure of working with Always Best Care, and I can’t speak highly enough about this amazing organization. The team is incredibly wonderful and compassionate, going above and beyond in every aspect of their work. From the very first interaction, it’s clear that they truly care about their caregivers and the community they serve. Their dedication to providing top-notch senior services is evident in the genuine relationships they build and the thoughtful care they deliver.”

Liz M.
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“”Best care” was definitely our experience with Always Best Care Senior Services. After a family member visiting Nashville was stranded in a hotel room following a fall, we were desperate for help. Friday evening at 7PM isn’t a great time to go looking for help, but Stacey jumped in and by 9PM we had the support we needed to get us to the next morning’s flight back home. Our nurse Eunice was friendly, communicative, anticipated our needs and made us immediately at ease. Ours wasn’t the typical case, but I’m sure the urgency and care Stacey and Eunice showed us IS typical for them!”

Dan F.
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“We so appreciated the team at Always Best Care was amazing! Stacie listened to what I needed and helped me find just the right fit AND has continued support as I navigate all the details!! Fantastic organization!”

Sophie M.
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“Hello! I’ve just retired from ABC Senior Services – Philadelphia PA I was with the company for 7 years 3 months as a caregiver. I’ve learned much from each and every client l’ve served and have found the work to be very gratifying and rewarding. During my time, I have formed lasting bonds with several of my former clients and their loved ones.”

Charlene D.
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“Amazing company!!!!”

JasperKai L.
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“I have found Always Best Care to provide exceptional service with caring, responsible Caregivers. The office communicates great with the family members involved and they are all very professional I would recommend their services to anyone looking for a great support team for their loved one.”

Brooke D.
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“Great response time! They did a great job meeting our needs.”

Susan R.
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“I been with them for over7 years”

Ursula S.
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“I have been a caregiver for this company for 8 years plus. The office staff are incredible and the caregivers pour their whole hearts into caring for others. We’re all very passionate about what we do and take so much pride in that. Love my company and highly recommend for any of your needs rather that be needing care or wanting to become a caregiver”

Bradley M.
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TESTIMONIALS

“I am extremely grateful for the home care services ABC offers. Their staff is absolutely phenomenal. Very professional, dependable and caring. The support staff for scheduling and billing are very courteous and easy to do business with.”

m H.
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“I’d like to take a moment to thank you and everyone at Always Best Care for the assistance and great care provided to my mother following her stroke. After a lengthy stay in a rehabilitation center, mom was very clear that she wanted to go home. The stroke had unfortunately robbed her of her independence, and to go home, we would need round-the-clock care. Always Best Care came into our family at that point and made it possible for mom to be at home for over 20 months. Maintaining continuity of care and finding the right match of caregivers is no east task. There are so many moving parts that go into making that happen day after day, and somehow your team made it look easy. Coordinating staffing around last-minute callouts, illness, incompatible personalities, holidays, family dynamics, etc. These and other challenges did arise, but the important thing is that you reliably found solutions. Through a challenging state in my mother’s life, and for our entire family, your caregiver and office staff provide the support and peace of mind we needed. We’ve been very fortunate along the way to have many wonderful caregivers, and I’ve personally enjoyed getting to know them, I want to emphasize that you have very special people on your team. Thank you for supporting our family and caring for my mother!”

Michael F.
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TESTIMONIALS

“We have been accessing Always Best Care’s wonderful staff in recent months to go along with my husband to doctor’s appointments. I’ve lost track of how many times, but it’s been frequent. And every one of their caregivers have been outstanding. So wonderful to know you can rely on the people at ABC!”

Cindy S.
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“Can’t say enough nice things about the caregivers from ABC. Professional, personal, reliable, we feel so fortunate to be working with them.”

Larry K.
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“I was in need of someone to be with my husband for 8 hours while I had to be away from home. I was a little nervous since we had never used this type of service before. The two ladies who interviewed us and explained the procedure could not have been nicer and more professional. When the caregiver Rhonda arrived, she immediately put us at ease. She was very efficient in making sure she had my husband’s medicine doses correct and in asking questions pertinent to his Parkinson’s. When I returned home, they both seemed to have had a great time looking at my husband’s extensive photography collection and watching westerns on TV. We will most definitely use Always Best Care again!”

Margaret F.
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“Always Best Care goes above and beyond! They treat you and your loved ones like family. When faced with the difficult decisions that come along with caring for a senior, they showed compassion and helped guide us with confidence. My family can not recommend them enough!”

Allison S.
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“A very kind review from a client’s family member that was received today. We are grateful to have such wonderful families to work with and take care of in addition to great staff like Stacey Leverette. To Whom it May Concern, I would like to recommend Always Best Care Senior Services. My experience with them has been great! My father had advanced Parkinson’s disease as well as some other physical problems. He finally got to the place he needed some assistance. I contacted Stacey and she came out and met with my dad and myself. She was very knowledgeable and thoroughly answered all the questions and concerns for us. More than anything else, she calmed all the concerns that my father had. In a very short time Stacey had someone on site. We’ve had days where we needed to change the day or time of service because of appointments, holidays or something else. When that occurs, I simply call Stacey and give her the information and she makes the adjustments in a seamless manner. If you work with her for a little bit, you will see quickly that she is very good at what she does. It has been a very good experience. I recommend Always Best Care. Yours Sincerely, Bill A.”

Francie Y.
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TESTIMONIALS

“This is an amazing company! I work at a senior living community and we love having ABC come in our community to be an extra support to our residents. Casie will take good care of you!”

Anna O.
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“Stacey is so knowledgeable and a great resource for senior care.”

Shawn C.
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“The best company I’ve ever worked for, we’re all a team and strive to give the best care we possibly can to our clients and families!”

Brad M.
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“Always Best Care exceeded my expectations! Their caring staff helped make mine and my family’s lives so much easier when we were in need of help! My father was well taken care of and developed a great relationship with his ABC caregiver. I highly recommend this company to anyone looking for caregiving help!”

Liz P.
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TESTIMONIALS

“Always Best Care exceeded my expectations! Their caring staff helped make mine and my family’s lives so much easier when we were in need of help! My father was well taken care of and developed a great relationship with his ABC caregiver. I highly recommend this company to anyone looking for caregiving help!”

Libby F.

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