It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Casa Grande Ruins National Monument gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in San Tan Valley, AZ is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“Getting to know Becky and staff I have learned to trust their deep concern for”
“Everyone at Always Best Care are so friendly and helpful. We can tell that”
“I cannot say enough positive things about this company. Becky and John have been”
“Great staff”
“I had a wonderful experience with this company providing home aids during a post-op recovery”
“I am a current client of this provider Always Best Care of Mesa is very easy”
“They were great . They truly care about their clients”
“Great people to work with. I can truly recommend them.”
“I'm a caregiver for Always Best Care. It is the best company to work for.”
“My mother’s caregiver is patient when explaining computer issues, tv issues and other technical problems”
“I am a current client of this provider Always Best Care has been fantastic! Always going”
“This is Kathy, Marcy did an assessment on my brother on January 14th who is”
“Caring, concerned, kind and always on time. Everyone was stellar and helped me care for”
“I am a past client of this provider Caring, concerned, patient, kind, and always on time.”
“John and his team will give you the best care and best options. They are”
“Always Best Care is an amazing company to work for. John and the team really”
“Other I use this agency to help me with my 87 year old Mother. Everytime I”
“Working for ABC Mesa puy my heart in a happy place. I felt I was”
“Great family business that cares about your loved ones and has your best interest in”
“I am a current client of this provider We're currently using Always Best Care of Mesa.”
“Excellent caring staff who pay attention to the details. They are particularly kind. ”
“Excellent caring staff who pay attention to the details. They are particularly kind. Excellent service.”
“Other Excellent agency with wonderful caregivers. I recommend ABC”
“Other I was visiting my sister-in-law while one of your caregivers was providing services. She was”
“Getting to know Becky and staff I have learned to trust their deep concern for the people they care for, as well as the depth of knowledge that Always Best brings with them. Their thoroughness is their hallmark!”
“Everyone at Always Best Care are so friendly and helpful. We can tell that they genuinely care about us and our needs.”
“I cannot say enough positive things about this company. Becky and John have been incredibly helpful in helping me and my family understand the struggles and challenges of my elderly relative. With their guidance we have been able to speak with our beloved aunt and help her understand all of her choices and chose what is best for her. It's so important to have people who really understand the ins and outs of aging in place versus aging in a community. I highly recommend calling Always Best Care Senior Services if you really want to help the elderly loved ones in your life.”
“Great staff”
“I had a wonderful experience with this company providing home aids during a post-op recovery period of six weeks. I can't say enough about how professional, knowledgeable, friendly, courteous, punctual, responsive, skilled, discreet, and just great to have around a few hours per week during my home stay. Everything I needed done was done without question or complaining or unnecessary comments. And, with a great attitude! They were truly there to help and it was very comfortable having the aids in my home. They did so much to help my recovery go smoothly. I highly recommend Always Best Care and wouldn't hesitate to use their services again should the need arise.”
“I am a current client of this provider Always Best Care of Mesa is very easy to work with. The owner, John, made us feel very good. The caregivers themselves are extremely good, and we're very happy with them. They are very receptive and always asking what they can do to help out. They are always willing to do anything that we've asked them to do, and they're very personable when talking to my dad when he needs someone to talk to. They provide basic assistance like preparing meals, cleaning around the house, helping with my dad's hygiene, and other non-medical assistance. The agency is extremely flexible in changing schedules when needed, and very responsive whenever I have questions. They are a very good agency and I highly recommend them. Definitely consider them when looking for home care. Their rates are extremely competitive, if not the best, and their people are very professional and caring.”
“They were great . They truly care about their clients”
“Great people to work with. I can truly recommend them.”
“I'm a caregiver for Always Best Care. It is the best company to work for. The management team are super helpful. They greatly care for their caregivers, and clients”
“My mother’s caregiver is patient when explaining computer issues, tv issues and other technical problems that are becoming increasingly frustrating. These things are so important to Mom when she feels forgetful and disconnected from family. I am glad we found Always Best Care. They really care for their clients.”
“I am a current client of this provider Always Best Care has been fantastic! Always going out of their way to meet my needs. I am in a wheelchair and tasks are hard for me. One of my caregivers even put together a nightstand for me from IKEA so that I had a place to set important items I need at night. She was great! I would recommend Always Best Care Senior Services Mesa to anyone.”
“This is Kathy, Marcy did an assessment on my brother on January 14th who is in congestive heart failure . We were concerned with what kind of living situation would be best for him She suggested a senior living center as he would benefit from having help around during his set backs. Since I live 2000 miles away I really appreciated her help. We got him placed and her records helped his new home getting him situated. Thank you Kathy”
“Caring, concerned, kind and always on time. Everyone was stellar and helped me care for my loved one. Top notch!”
“I am a past client of this provider Caring, concerned, patient, kind, and always on time. What more can a loved one want for their loved one!”
“John and his team will give you the best care and best options. They are experts and will focus on your personal needs. If you need help and care for your loved one Always Best Care truly is the best care available. Your loved one matters and John will not let you down. Their commitment and care will put your mind at ease and provide care and support for you or your family member. This is a place you can trust to give their best. Thank you for all you do.”
“Always Best Care is an amazing company to work for. John and the team really care about their employees and also clients.”
“Other I use this agency to help me with my 87 year old Mother. Everytime I call, email or text them they get back with me right away. They always take good care of my Mom and show deep concern and care for my Mom. Right now I am only using them for transportation purposes but feel very safe when they come and pick up my Mom and take her to all her Doctor appointments or even when she needs to give blood they go inside with her and help her sign in. I highly recommend this agency.”
“Working for ABC Mesa puy my heart in a happy place. I felt I was appropriately paired with clients I wouldnt just get along with, but with my skills as well. I never had a client i was reluctant to go back to and I believe Trevor and John played a significant role in this.”
“Great family business that cares about your loved ones and has your best interest in mind. I highly recommend Always Best Care - Mesa”
“I am a current client of this provider We're currently using Always Best Care of Mesa. Their caregivers are very good. They help my mom with socialization, shopping, and light housework. Their scheduling is great, we've had no problems with it, and their billing is excellent.”
“Excellent caring staff who pay attention to the details. They are particularly kind. Excellent service.”
“Excellent caring staff who pay attention to the details. They are particularly kind. Excellent service.”
“Other Excellent agency with wonderful caregivers. I recommend ABC”
“Other I was visiting my sister-in-law while one of your caregivers was providing services. She was so polite, friendly and conscientious! She communicated clearly about everything she did (areas she cleaned, cat fed) and asked several times if there was anything else my sister-in-law needed before she left. I could tell she really cared and she encouraged her to call whenever she needed anything. I felt that my sister-in-law was in good hands! Thank you for providing such high quality care. ????”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting San Tan Mountain Regional Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Flemings Prime Steakhouse Wine Bar or visit Governor Hunt Tomb, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in San Tan Valley, AZ, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in San Tan Valley, AZ understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in San Tan Valley, AZ 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
As San Tan Valley families gear up for summer break, two major programs are helping ensure no child goes hungry while school is out.Free Summer Meals for All Kids 18 & UnderThanks to the Summer Food Service Program, all children and teens (ages 18 and under) in Arizona can receive free, nutritious meals at participating ...
As San Tan Valley families gear up for summer break, two major programs are helping ensure no child goes hungry while school is out.
Free Summer Meals for All Kids 18 & Under
Thanks to the Summer Food Service Program, all children and teens (ages 18 and under) in Arizona can receive free, nutritious meals at participating schools and community sites across the state—no paperwork, applications, or ID required.
Simply show up at a participating location and enjoy a healthy meal.
Find a meal site near you: azhealthzone.org/freesummermeals
This program helps fill the gap left when school meals pause for summer—and it's open to all children, regardless of income or school enrollment.
New in 2025: SUN Bucks Program Offers $120 Per Child for Groceries
Also launching this summer is the SUN Bucks (Summer EBT) program, offering $120 per eligible child to help families buy groceries during the months when free or reduced-price school meals aren't available.
SUN Bucks is available to:
Use the new screener tool to:
Takes less than 5 minutes per child.No identifying information is collected.
Access the SUN Bucks Eligibility Screener (linked on the same page as summer meals)
Together, these two programs aim to ease food insecurity and keep kids fueled and focused during the summer months.
Spread the word to neighbors, friends, and caregivers—because no child should go hungry this summer.
Arizona currently ranks highest in the nation for fraud targeting older adults—with a staggering 289 cases per 100,000 seniors. In response, Salt River Project (SRP) and AARP Arizona are joining forces to help raise awareness and prevent vulnerable residents from falling victim to utility scams. "Utility scams can be especially effective because of the urgency they create," said Alejandro Juarez, Communications Director for AARP Arizona. "Raising awareness is essential to p...
Arizona currently ranks highest in the nation for fraud targeting older adults—with a staggering 289 cases per 100,000 seniors. In response, Salt River Project (SRP) and AARP Arizona are joining forces to help raise awareness and prevent vulnerable residents from falling victim to utility scams.
"Utility scams can be especially effective because of the urgency they create," said Alejandro Juarez, Communications Director for AARP Arizona. "Raising awareness is essential to protect this vulnerable population."
Scammers often impersonate utility workers and create panic by threatening immediate power shutoffs unless payment is made on the spot. According to SRP, these scams tend to spike during the summer and holiday weekends—when customers are distracted or out of town.
What SRP Will Never Do
SRP emphasizes that it will never:
If you're ever at risk of service disconnection, SRP will send at least one official notice by mail. Customers enrolled in eNotes™ will also receive a warning via email. While SRP may call customers, they will never pressure anyone into paying during the call.
"If you're ever in doubt about the status of your account, call SRP directly," said Zack Thompson, SRP's Director of Customer Contact Operations. "We'd rather verify your account than see you fall victim to a scam."
Common Scam Tactics to Watch For
Protect Yourself
How to Safely Pay Your SRP Bill Use official SRP payment channels:
If you suspect a scam or have received a suspicious message, contact SRP immediately.
AARP is also here to help. Call the AARP Fraud Helpline at 877-908-3360, or visit aarp.org/fraudwatch for more information and online support sessions.
Help protect your neighbors—share this information and help stop fraud before it happens.
The community is invited to attend a special memorial ceremony on Thursday, May 8 at 6:45 p.m. to honor the deputies, officers, and agents who have made the ultimate sacrifice in the line of duty while serving in Pinal County.Held at 971 N. Jason Lopez Circle, in Florence, AZ, this multi-agency tribute will recognize fallen law enforcement personnel from all levels—municipal, county, state, and federal—whose lives were lost while protecting and serving within the county's borders.This annual ceremony serves as a sol...
The community is invited to attend a special memorial ceremony on Thursday, May 8 at 6:45 p.m. to honor the deputies, officers, and agents who have made the ultimate sacrifice in the line of duty while serving in Pinal County.
Held at 971 N. Jason Lopez Circle, in Florence, AZ, this multi-agency tribute will recognize fallen law enforcement personnel from all levels—municipal, county, state, and federal—whose lives were lost while protecting and serving within the county's borders.
This annual ceremony serves as a solemn reminder of the dangers faced by those who dedicate their lives to public safety. Attendees will have the opportunity to stand in unity with families, colleagues, and community members in remembering and honoring these local heroes.
All members of the public are encouraged to attend as a meaningful show of gratitude and respect for the lives lost in service to the community.
For those wishing to pay their respects, your presence will be a powerful symbol of support to the law enforcement community and the loved ones of those who have fallen.
SAN TAN VALLEY, AZ (AZFamily) — Marianne Guercio reached for the microwave handle and bumped into the electric range below. “I just leaned up against there,” she said. “I bumped and the stove just turned on. That’s how simple this happens.”Over and over again, Guercio demonstrated how bumping into the knobs on her stove can unintentionally turn it on. “Again!” she said. “Different burner this time.”One time, Guercio said, an unintentional bump started a small fi...
SAN TAN VALLEY, AZ (AZFamily) — Marianne Guercio reached for the microwave handle and bumped into the electric range below. “I just leaned up against there,” she said. “I bumped and the stove just turned on. That’s how simple this happens.”
Over and over again, Guercio demonstrated how bumping into the knobs on her stove can unintentionally turn it on. “Again!” she said. “Different burner this time.”
One time, Guercio said, an unintentional bump started a small fire. It happened right before her grandson’s birthday party. “We had a lot of people coming. We had a lot of stuff scattered. Normally, we don’t use the stovetop, but because things were everywhere. We did use the stovetop this particular day and had stuff on here,” she said. “[I] happened to lean up against here to get something, not realizing that I pushed up against the knobs.”
Guercio walked away without realizing a burner had turned on. “My little grandson yelled, ‘Mimi!’ and I turned around to see smoke and some small flames,” she remembered.
The label on a plastic peanut butter jar was on fire. “The plastic had all melted, and smoke filled the entire house, alarms going off,” she said.
There is a slew of similar reports filed with the U.S Consumer Product Safety Commission regarding LG electric ranges with front-mounted knobs. In February, the company recalled half a million units because of the fire risk. According to the agency, the recalled ranges have been involved in at least 28 fires, which caused eight minor injuries, pet deaths, and property damage of more than $340,000.
The remedy for the recall, according to the CPSC, is a free warning label, meant to be placed on the range. “Consumers should contact LG for a free warning label and placement instructions. The label reminds consumers to use the Lock Out/Control Lock function on the range control panel to disable activation of the heating elements when the range is not in use,” the recall announcement said.
Guercio’s model number is not included in the recall, but she did receive the warning label from LG. “It’s an absolute joke,” she said. “A dog can’t read the sticker. My grandkids can’t read the sticker. I don’t understand why they don’t think this is a serious issue.”
In a statement to On Your Side, John Taylor, senior vice president of LG Electronics USA, said, “Please note this is not a traditional ‘recall.’ It’s a voluntary action that we’re taking to further commit to product safety and customer service to remind its users of LG’s Lock Out/Control Lock function that disables the activation of the heating elements when the range is not in use.”
“The viewer’s range has the Lock Out/Control Lock feature, which is a patented LG invention explicitly designed to enhance safety. Her experience underscores why it’s important to remind your viewers with LG ranges with front-mounted knobs about this unique safety function,” Taylor added.
In addition to the control lock feature, LG said its ranges include safety features like the “burner on” indicator light and an alert beep that sounds when the burner is activated.
“LG needs to do more,” said William Wallace, the director of safety advocacy for Consumer Reports. “A warning label is the least effective tool you can use to keep people safe. You can make the product designed more safely. You can put a barrier in place to protect people. And then, only way down at the bottom of the list is a warning label, and so truly it is not enough.”
Other manufacturers, including Samsung, have recalled ranges of similar issues. “What Samsung decided to do eventually is they invented a whole new type of safety system for the knobs where now you have to pinch and turn,” Wallace said. “We don’t know where the other manufacturers stand on that right now in terms of their own innovations. We just know that this is something that every manufacturer really needs to focus on. We’re just seeing way too many fires, way too many incidents in people’s homes, and so they need to make this a priority right away.”
Guercio sets the control lock now, but agrees more should be done to protect her family and others. “God forbid, we forget,” she said. “We’re in a household with three kids. We’re busy. It’s easy to forget, and that’s not something I want to take a chance at.”
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The county supervisors have scheduled a special election after an incorporation petition was filed for the community of San Tan Valley.SAN TAN VALLEY, Ariz. — The Pinal County Board of Supervisors have scheduled a special election on Aug. 5 to let voters decide whether the community of San Tan Valley should be incorporated....
The county supervisors have scheduled a special election after an incorporation petition was filed for the community of San Tan Valley.
SAN TAN VALLEY, Ariz. — The Pinal County Board of Supervisors have scheduled a special election on Aug. 5 to let voters decide whether the community of San Tan Valley should be incorporated.
The board officially voted on Friday to validate a petition calling for the incorporation of the "Town of San Tan Valley" and allow residents to decide whether they want the community to become a municipality.
County officials said the petition included about 800 pages and 10,000 signatures -- reportedly making it the largest incorporation petition in Arizona history.
The unincorporated area has an estimated population of over 100,000 residents, which could make San Tan Valley the most populated municipality in Pinal County if the incorporation vote succeeds.
There are an estimated 61,065 registered voters within the proposed boundaries of the incorporated area.
San Tan Valley's population started booming in the 2000s and there's been repeated attempts to incorporate the area sine then.
By incorporating as a municipality, San Tan Valley residents could gain more autonomy over their community by electing a local group of leaders rather than depend on the county to provide public services.
Credit: PINAL COUNTY
RELATED: Another effort to incorporate San Tan Valley in the works
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