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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Monroe

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury. Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:
 The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere. Service coverage
 Always Best Care Senior Services provides senior care in Monroe, communities of Monroe , including Columbia, Delhi, Downsville, Jonesboro. Mangham, Oak Grove, Rayville, Sterlington, Winnsboro, and other communities. Call today (318) 322-2223 Or email [email protected]

201 Trenton St., Ste. 2, West Monroe, LA 71291

Always Best Care combines national strength and standards with local accessibility and personal service. Kandace Stroo and Kristen Lambrecht, the owners of Always Best Care-Monroe, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today! FREE consultation The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics. 

  The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients. We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as four hours per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you. Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need. Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout West Monroe and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Cynthia  Williams

    Cynthia Williams

    Business Development Coordinator
    View Full Bio
  • Anita Rappaport Holdiness

    Anita Rappaport Holdiness

    Human Resources Coordinator
    View Full Bio
  • Escalon Morgan

    Escalon Morgan

    Administrative Assistant
    View Full Bio
  • Christian Johnson

    Christian Johnson

    Client Service Coordinator
    View Full Bio
  • Jennifer Bass

    Jennifer Bass

    Administrator
    View Full Bio
  • Kristen & Kandace

    Kristen & Kandace

    Owners
    View Full Bio
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TESTIMONIALS

“These are skilled professions that give wonderful care. Thank you! Special thank you to Patricia and McKinsey for you attention to detail on multiple occasions!❤️”

Pamela C.
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TESTIMONIALS

“Always Best has been amazing in helping me with my father who has Alzheimer’s and he had a stroke so he has limited mobility. They even go the extra mile and I’d like to mention Cynthia and Tracy for their outstanding service! It truly takes a hero to do what you guys do, as this is a very difficult job that requires amazing patience.”

Tater R.
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“My family and I love Always Best Care!”

Cynthia W.
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“The workers are nice and knowledgeable of their job. I would recommend the company to others”

Dornesia H.
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“I love their caring services and would recommend them to anyone wanting to age in place. Thank you Always Best Care!”

Linda L.
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“The company is TOP TIER, very flexible with my son’s school hours, always very nice. I love them! A HUGE help for me!”

Rictoria M.
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“The company is an amazing company! The staff is wonderful, and the pay is great! I would highly recommend this company.”

Mooka W.
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“Always best care caregivers are very dependable and very hard workers goes above and beyond for their clients”

Roshonda J.
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“I’ve been working with Always Best Care for over a year now, and I can honestly say it’s been an incredible experience. The support from the office staff is top-notch – they’re always available to answer questions, provide guidance, and help with any issues that arise. The clients I’ve worked with have been wonderful, and I appreciate the care and attention the company puts into matching caregivers with clients who are a good fit. I highly recommend Always Best Care to any caregiver looking for a supportive, flexible, and rewarding work environment. Keep up the great work & thanks so much!”

April J.
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TESTIMONIALS

“Always best senior care is a great company to work with. I’ve been working with Always best for a little over a year now and I absolutely love it. My clients are so sweet The company is very family oriented They don’t just care about the clients they also care about the workers. My daddy was in the hospital and ended up passing away the company allowed me to take off so I could be at the hospital with my daddy, and after he passed away they allowed me to be off rest of the week.”

Chasity W.
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TESTIMONIALS

“Always Best Care is a commendable agency specializing in placing reliable caregivers in the homes of elderly patients. Recently, I engaged their services to find a caregiver for my grandmother, and I couldn’t be more satisfied with the outcome. Cyndi Williams from Always Best Care was instrumental throughout the process. Her dependability and understanding made the entire experience smooth and reassuring. From our initial consultation to the caregiver placement, Cyndi and the staff at Always best Care ensured that my grandmother’s needs were prioritized, which greatly eased what could have been a challenging transition. Thanks to Always Best Care, my grandmother is not only well cared for but also genuinely happy with her caregiver. This has brought immense relief and peace of mind to our family, knowing that she is in capable hands. Overall, I highly recommend Always Best Care for their professionalism, compassion, and commitment to providing excellent elderly care services. They have truly made a positive difference in our lives during a time of significant adjustment. Claire Breslow”

Claire B.
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TESTIMONIALS

“We have been very pleased with services from Always Best Care. They are awesome! They are very thorough, punctual, caring and helpful group. Shout out to Cynthia for going the extra mile to facilitate VA help for my step father. If your loved one is in need for in home care I highly recommend this company.”

judy J.
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TESTIMONIALS

“Angela Powell is the best! She wears her scrubs, comes right in my mother’s home and gets busy doing whatever my mother needs her to do. She just takes it upon herself to do things that she sees that needs to be done. Angela has a great disposition. I can tell she loves what she does. Our family absolutely loves and appreciates Angela. Thank you to Always Best Care!!!!!”

Lynn S.
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“This agency is very caring and professional. If an issue arises they make sure it gets solved.”

Jan M.
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“Other Always Best Care has allowed my dad and step-mother to stay in their home. These ladies quickly learned the routine that they like and take very good care of them. The office staff are so helpful and quick to find a replacement sitter if someone calls in sick. I highly recommended this agency for your loved ones”

Tammy S.
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“I am a current client of this provider Always Best Care started helping me in July, 2022. My husband needs daily care and we have been more than pleased with the caregivers that they have provided. The Staff is so professional and efficient, yet like family at the same time. Their focus is on their patients and the families. They have made my life so much easier. Highly recommend!!”

Tusi
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TESTIMONIALS

“By far the best personality for this job. Plenty of patience and a bubbly attitude. I will definitely be using her again when I’m ready to sell. I highly recommend her.”

Joseph P.
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“Summer Riggs made new homeownership a reality for our family. I highly recommend Summer Riggs!”

Kimberly M.
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“Current employer I love the staff everyone is very understanding and the clients are nice and you will never find a better place to work and they are very respectful, understanding and caring bosses. They pair you up with clients that matches your personality. I really love working for this company and how they treat their employees.”

Betty W.
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TESTIMONIALS

“My husband and I will be gone on a 50th anniversary vacation trip for 14 days. During that time our wonderful caregiver has agreed to be “on-call”. We are so grateful for her and there is no way we could take this trip without the peace of mind that her presence gives me! Thank you ABC for the service that your company provides and for the personal touch that you and your sister provide. Marilyn Get Outlook for iOS”

Marilyn H.
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“Summer has always been excited about new homes and it shows in her work. She loves her job because she gets to find the perfect home for her clients. I highly recommend Summer to anyone looking to buy or sell a home.”

Tiffany S.
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“Always Best Care was a GOD send for me. I did not worry about my Mother . I could go to work and know she was in excellent hands Very professional. Came on time. Treated us like family”

Corey W.
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“I am a current client of this provider We've been extremely pleased with Always Best Care of Monroe. They've been very helpful and the caregiver that we have working for us is fantastic. I would give them a very high recommendation. They started in July and have done exactly what we wanted them to do for our needs, and met those needs.”

Marilyn

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