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TARPON SPRINGS, Fla. – The trips to the Tarpons Springs Aquarium are made extra special by the people who work there.
It is a family-run business that knows how much the community means to them. And one of their own does not let a challenge get in his way of doing his job.
James Konger is the youngest of the siblings who run the aquarium.
Feeding the stingrays became a major draw at the renovated Tarpon Springs Aquarium, along with holding the reptiles and learning about the creatures.
James, who's part of the family that owns the attraction, thought of a great idea for visitors.
"This could be a good opportunity for them to pet stingrays and then grab a snack before they head out," said James.
His older sister Paige explained what happened next.
"That was one of our first expansions was James' feeding frenzy," said Paige Konger Henry.
So, while the aquarium visitors fed the animals, James fed the visitors. He opened his snack shack: James' Feeding Frenzy. And he wanted people to know something about his business.
"I have autism, so make sure they're being nice to me and stuff," he said.
He does not let that get in the way of great service and even more pleasant encounters. He said it's what he loves about his days.
"To interact with customers and be out in the environment," he said.
"So, he has a monopoly on all of our food sales,” said Paige. “And he helps out in so many other ways."
He also does all the cleaning and managing of the snack shack.
As his sister says, he helps the family accomplish the most important mission at the aquarium—providing a memorable experience.
"He always will greet customers with a smile. He knows all our regulars, and they know him and little kids will, if he ever takes a day off, which is rare, little kids will come in, (and ask) where's James?” said Paige. “And they'll miss him. He gives high fives to the little kids. He's just, he told me when he opened his snack stand that it's service with a smile and he really tries his very best to do that."
James said he feels what he is doing is important.
One of James' other jobs at the aquarium is that he helps with visits from Hope Services and other organizations with young adults with autism.
They get work experience in a professional capacity and James is there as an example.
James is also there to give little talks to schools that come in with special needs students to be an inspiration for them.
The benefits of the job he said are to "…to interact and learn stuff in the future if you want to get a different job."