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About
Always Best Care ofAlbuquerque & Rio Rancho

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Albuquerque & Rio Rancho

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Albuquerque & Rio Rancho, communities of Albuquerque & Rio Rancho.

Call today (505) 898-6262
Or email [email protected]

1650 Alameda Blvd. NW, Albuquerque, NM 87114

Always Best Care combines national strength and standards with local accessibility and personal service. Darlene Wood, the owners of Always Best Care-Albuquerque & Rio Rancho, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

FREE consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
of Albuquerque & Rio Rancho Senior Care Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Los Ranchos and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care of Albuquerque & Rio Rancho In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Darlene Wood

    Darlene Wood

    Owner & Care Coordinator
    View Full Bio
  • Sara Gardiner

    Sara Gardiner

    Client Service Director
    View Full Bio
  • Lisa Pomroy

    Lisa Pomroy

    Human Resources Director
    View Full Bio
  • Miranda Saavedra

    Miranda Saavedra

    Office Manager
    View Full Bio
  • Camille Griego

    Camille Griego

    Recruiter
    View Full Bio
  • Esther Jones

    Esther Jones

    Recruiter
    View Full Bio
  • April Williams

    April Williams

    Lead Schedule
    View Full Bio
  • Annalee Stelling

    Annalee Stelling

    Lead Supervisor
    View Full Bio
  • Sam Small

    Sam Small

    Quality Care Advocate
    View Full Bio
  • Natasha Garcia

    Natasha Garcia

    Director Of Nursing
    View Full Bio
  • Nicole Eichel

    Nicole Eichel

    Registered Nurse
    View Full Bio
  • Kathie Dunning

    Kathie Dunning

    Registered Nurse
    View Full Bio
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TESTIMONIALS

“I have been with Always Best Care for almost 5 yrs. This is an amazing company. We not only care about our clients but the company also takes care of their employees.”

kristine G.
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“Great place to work! Very friendly people and excellent work environment.”

Daisy C.
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TESTIMONIALS

“Always best care is an extremely fast-growing company and a wonderful place to work! The CEO truly cares about each individual, welcomes creativity, and leads by example. The culture at Always best care is the best I’ve ever worked for and everyone is authentic and loves what they do. Training processes are great and really help people to feel comfortable in each position. The Supervisors are always willing to help and will take time out of their day to dedicate to helping you if needed.”

Diana O.
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“Awesome place to work, friendly staff. Caregivers are the heart of the agency. Our clients really appreciate us.”

Debby T.
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“This is a fantastic company of compassionate and hard working people who genuinely care about making a difference in people’s lives. They go above and beyond the call of duty to provide the best quality care to people in the community.”

Natasha G.
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TESTIMONIALS

“Always best care is an extremely fast-growing company and a wonderful place to work! The CEO truly cares about each individual, welcomes creativity, and leads by example. The culture at Always best care is the best I’ve ever worked for and everyone is authentic and loves what they do. Training processes are great and really help people to feel comfortable in each position. The Supervisors are always willing to help and will take time out of their day to dedicate to helping you if needed.”

Diana M.
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TESTIMONIALS

“The service that my mom has received has been a total blessing. The team at Always Best Care Albuquerque has done an amazing job getting my mom the care and attention that she has needed ever since she was discharged from the hospital. My mom had been treated with kindness, care and respect. Highly recommend”

Matt K.
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“Great company to work for. Love the staff”

Sherry S.
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“Darlene, Sara, Annalee, and Sam have been so awesome ! My live in Mother is 92 years old and if left alone, she would blowup the microwave oven, burn something on the stove top, or toaster oven, let the 3 dogs out 25 times, and feed them snacks they should not have. I work, and with the daily care from Always Best Care, I don’t worry over my mother’s antics while I’m not home. My wife and I are cyclists and tennis players, and we workout at the gym also. When we have days off from work, we can enjoy hours of endurance training knowing my Mom is receiving comfort, company and care. Thank you Always Best Care ! We love you.”

Gary M.
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TESTIMONIALS

“I have been working for Always Best Care for 4 1/2 years and that should say it all, but I will elaborate. The company makes sure you are part of a team. The pay is good, and the hours are good. There is an open door policy to make sure the caregivers experience is enhanced by strong support. If your are looking to work with a team that has your best interest and that of client in mind then then don’t hesitate to consider Always Best Care.”

Kathleen A.
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TESTIMONIALS

“I love working for this company! They are one of the best when it comes too making sure their staff has the support and essentials that are needed for work. Communication is amazing. I can honestly say this is byfar my favorite company I have worked for.”

Lyssa C.
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“Working for an in home health care agency committed to providing the best care possible to clients in need, is extremely rewarding work.”

Sara S.
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“Amazing place to work for. Highly recommend. Flexible schedule foe caregivers and amazing supportive staff.”

April W.
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“I have been working for this company 7 years and in all my time with this company I have been blown away at how much they support the caregivers and there ability to hold the caregivers needs and concerns as high as there clients is why I have been an employee of this company for so long. The owner has truly created an environment that puts the focus of care for the client’s and work continuity for the caregiver as her highest priority and this is why I have been truly blessed to be employed with this company.”

Sam S.
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TESTIMONIALS

“I’ve been with Always Best Care, Vacaville, about a year and a half and I am very pleased with the service. Their Caregivers are very kind and competent helpers. I would recommend this service to anyone and I have recommend this service to several of my friends.”

Linda B.
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TESTIMONIALS

“Here’s what I posted on Google and Facebook: Life would have been a lot harder without Always Best Care in my life, I have COPD and I am on oxygen full time at level 4 so doing daily chores are out question without my caregiver Ricci Anthony who has been taking tremendous care of me for 3 years this August 2022 and I thank God everyday for him. Every time he arrives he immediately says Hi checks in with me to see how I am doing. As well as, every time he departs I thank him for all that he does for me and I tell him I love him Ricci replies in same likeness. Ricci and I are incredible friends, it’s closer to a dad and son relationship. We’re both strong Christian me. As for Chelsea who does Intake and is the Schedules for Always Best Care equally an amazing individual. Don’t let her young age fool you on the contrary she is a powerhouse. She’s highly a professional, she’s industrious, highly intelligent, she’s a great friend and you can always depend on her to be in support for you. Always Best Care is always best care.”

Michael W.
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“ABC is absolutely amazing! The staff is very caring and very friendly. always go above and beyond. They have great communication between Clients and Staff.”

Rebecca G.
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“Always Best Care is the best! Darlene and her team are exceptional and provide excellent service to their clients. I thoroughly enjoy working with them. Call them today for all your home care needs!”

Steven J.
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“Kathy McClure is a problem solver. She assisted us on Long Term Care Reimbursement and took us thru the process smoothly.”

Patrick M.
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“I was very satisfied with the professional care Always Best care provided to my father. Our caregiver was fantastic to work with and always easy to reach when I had any questions. Always Best Care and their staff showed so much care and compassion towards my father, I always knew they were taking excellent care of them. I would highly recommend them to any family.”

Santiago T.
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TESTIMONIALS

“Nate and Charlene are the best in their field. It has been a pleasure getting to know you and your company.”

Jesse S.
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TESTIMONIALS

“Dave and his staff go above and beyond with their care. They all take special interest with their clients. Also a very helpful resource in future planning and current ideas. Trust your parents to these people – they will not let you down.”

Bill H.

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