about-banner-bg

About
Always Best Care 

Trusted and Reliable Senior Care Services

about-us-senior-and-caregiver
Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

Female-Caregiver-Fade

Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

27-Years-Serving
ABOUT US

Welcome to Always Best Care of Greater Austin

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we've also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we're always ready to help you!

Our Vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care proudly serves Austin.

Call today at 737-295-0441

Or email [email protected]

13625 Pond Springs Road, Suite 102, Austin, TX 78729

Always Best Care combines national strength and standards with local accessibility and personal service. Ken Thomas, the owner of Always Best Care is a local resident and takes great pride in helping families care for their loved ones. His goal is to join your family's journey and provide the absolute best care plan for your loved one. His entire team has your loved ones best interest at heart, and he will ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal care consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The first step in our process includes a personal care consultation with an Always Best Care Coordinator. The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

Franchisee-Placeholder
Senior-On-Bench
Our Advantage

Benefits of
Always Best Care
Senior Services

Senior-Wheelchair-Caregiver

Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Austin and surrounding areas

Smiling-Man-Caregiver-NF
Nature-Bg

ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Ken Thomas

    Ken Thomas

    Owner / President
    View Full Bio
×
TESTIMONIALS

“We had an excellent experience with Always Best Care Senior Services in Austin. They provided in home care when my mom got out of the hospital and, in parallel, helped us find an assisted living facility. I was calling them from the hospital and we didn’t know when my mom would be discharged or what kind of care she would need and Always Best Care was responsive, flexible and provided guidance when we needed it most. This was a stressful time and they gave us peace of mind while providing the best care for my mom. The caregivers were on time, thoughtful and kind. I’d recommend Always Best Care to anyone trying to navigate the complexities of eldercare.”

Stacey Z.
×
TESTIMONIALS

“Kyle and his team are great.”

Mallorca H.
×
TESTIMONIALS

“Highly recommend using Always Best Care for all your senior service needs! Super helpful and really takes care of patients to make them feel comfortable and safe!”

Sarah B.
×
TESTIMONIALS

“My siblings and I engaged Always Best Care to help care for our mother, initially when she was still able to do a significant amount on her own. Over time she declined and needed different levels of care. At each stage, Lori, Kyle, and each member of the ABC team listened to our needs, and was warm, caring, attentive, patient, punctual, and flexible in accommodating Mom‘s abilities, needs, and wants. Caregivers often went above and beyond, and the teams’ communication with my siblings and me was terrific – – especially helpful since none of us lived in the area. I feel fortunate to have been connected with Lori and Kyle, and I highly recommend the ABC team.”

Dana C.
×
TESTIMONIALS

“Kyle and his team rock ,really good communicators. I would refer them to people who would need this service”

Bill E.
×
TESTIMONIALS

“Always best care is ALWAYS the BEST care. No pun intended. Means a lot to know my loved ones are in good hands ????”

Elvis F.
×
TESTIMONIALS

“Always Best Care provided the perfect service we needed for our mom. Their caregivers were on time, professional, and did what mom/we asked of them and more. The owners, Lori & Kyle, listened to our needs and went above and beyond in their help and care. A few times when we had to take mom to the ER, Lori and/ or Kyle came to the house to be sure all of mom’s needs were met. At the end of mom’s life, their caregivers could not have been more attentive, kind, caring and professional. I would highly recommend ABC Care for your loved one.”

Ilene G.
×
TESTIMONIALS

“Lori and Kyle were great to work with and are super people. They matched my husband up with very competent companions who were kind and dependable.”

Jerry M.
×
TESTIMONIALS

“I work for this team and it’s a wonderful team , great communication and support for our clients, their family members and our caring team of staff .”

Antoinette G.
×
TESTIMONIALS

“Ken and Bonnie are wonderful people to help care for your loved ones. their staff was so caring to my mother and so nice to my family I highly recommend them to take care of your loved ones. I think there ought to be more than just five stars to give them”

Mark A.
×
TESTIMONIALS

“Ken and Bonnie were wonderful to work with. They were able to provide my mother with care and a very short notice. Their staff was some of the most caring people that I’ve ever met. Not only were they wonderful to my mother but also to my family. I would highly recommend using them.”

Mark A.
×
TESTIMONIALS

“Owners Lori and Kyle are genuine, salt-of-the-earth folks who are super-dedicated to their clients. I know I can trust them to make sure our Mom gets the care and help she needs. And caregiver Leah is so very kind — she’s the best!”

David W.
×
TESTIMONIALS

“Lori & Kyle were very attentive and responded very quickly to our needs. They visited us in person to introduce the new aide, to make sure instructions were done smoothy. ABC came thru in a very critical time for us. Forever grateful for their compassion & thoughtfulness to our health needs.”

Bonnie B.
×
TESTIMONIALS

“Always Best came to the rescue when my mother needed immediate caregiver services while in a skilled nursing facility and it continues to provide steady, reliable and helpful care now that she is at home. The owners are very kind and authentic and seem to really care about the people they are helping! My mother adores her caregiver. Would highly recommend.”

Mary A.
×
TESTIMONIALS

“I had the pleasure of working with Lori Schrayer in a professional setting where she was in a leadership role. I worked with her and her team on multiple projects as a liaison to the County Manager or head of the municipal organization. Lori is consistent in her treatment of peers, communication style, and commitment to her staff. I would be fortunate to work with Lori in the future and would provide her business if given the opportunity as I know they’d be in great hands.”

Jaime T.
×
TESTIMONIALS

“Always Best Care of Austin, TX is the only place I trust to care for my elder loved ones. It’s locally owned by a the kindest couple who treat every patient and employee like part of their family. Their caregivers are compassionate and give me a sense of comfort knowing my loved ones are in good hands when I cannot be with them.”

Sarah E.
×
TESTIMONIALS

“I’ve known Lori for years and have high confidence in her ability to provide care. She’s caring, intelligent, dependable and friendly. She would be an excellent service provider!”

Chris S.
×
TESTIMONIALS

“Lori and staff – What a sanity saver and great team. From day one we have felt that Mom’s well being is their first priority. We were extremely hesitant to turn over care to someone else. But those concerns vanished immediately— thanks to the team’s communication and compassion. It’s a great comfort knowing the entire staff are there for us and responsive to our need and requests.”

Jeremy N.

Caregiving News & Insights

Explore the latest insights, trends and tips from the senior care and caregiving industries

Subscribe to news about

Senior Home Care Services

Senior-Care-Services-GP