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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Memphis & The Mid-South

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Memphis & The Mid-South, communities of Memphis Germantown, Collierville, Bartlett, Arlington, Lakeland and Fayette County and North Mississippi.

Call today (901) 414-2388
Or email [email protected]

3181 Poplar Avenue, Suite 310, Memphis, TN 38111

Always Best Care combines national strength and standards with local accessibility and personal service. Rico Andrews, the owner of Always Best Care-Memphis & The Mid-South, is a local resident and takes great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Memphis and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
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TESTIMONIALS

“The office staff are always very friendly, professional, and willing to go the extra mile for their staff.”

Keyona J.
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“I have been working with ABC for a couple of years now they are the Best so professional in the staff is so helpful I love working for them they have a heart of gold I would recommend anybody to work for them”

Milan P.
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“Always Best Care has been great for our mom. Everyone is so kind & Keisha & Michelle try their best to match your loved one with the right person that best fits their personality. We never have to be concerned if their will be someone available to show up & take care of our mom. Always Best Care has been a God send for us!”

Sheila L.
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“Keisha is great ! I have been there for over a year now, she always answers my questions even when she is off ! Always professional, kind, and goes the extra mile to support the staff. She is the reason I have remained with this company !”

Venice A.
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“I love the friendly and professional staff! Plus all of the ways they keep their employees and clients safe in today’s environment. Great job!”

Tramica M.
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“Awesome leadership and management! Their business practices excel with attention to detail, care, and flexibility for their clients.”

CJ P.
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“Great service!”

Christopher C.
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“I’ve been working with Always Best Care of Greater Memphis now for about 5 years. Their attention to detail and care for their clients are first class. They have a well-trained and professional caregiver team who they treat like family. If you or someone you love need senior care in the Memphis area, I give ABC my highest recommendation.”

Will O.
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TESTIMONIALS

“Our family is in its 7th month of using ABC to provide in-home care to help my father (who has severe physical limitations) care for my mother as her Alzheimer’s continues to progress. The personnel are extremely efficient and warmly friendly, and that’s a rare combination from our other experiences in elder care. They are knowledgeable and accommodating because customer service is so important to them. When our first caregiver couldn’t continue with us due to personal reasons, ABC worked closely with us to find another caregiver whose personality was open and infectious and engaging to both parents. While all the caregivers we’ve met have been skilled and professional, finding that emotional connection can be tricky. ABC insured that the caregiver ultimately assigned to us treats us like family, and we feel the same way about her. The administration has been diplomatic and professional and gracious at all times, and our family has certainly tested those qualities as,at times, they’ve had to deal with three different adults with three different opinions about decisions or actions. They have been respectful and worked with all of us to reach a mutually agreeable solution. On every level, ABC interaction with us has been positive and encouraging. Their presence in our lives and home has made such a positive difference in difficult circumstances, We’ve never had any regrets or second thoughts about choosing ABC. I would, without hesitation, recommend this agency and these people with the highest possible praise to anyone looking for help for an elder relative.”

Laurie H.
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“Your entire staff treated my wife like she was their own mother”

Edward P.
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“Highly recommend Rico and his Always Best Care team!”

Phil M.
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“This company has been very helpful during covid by providing a very competent caregiver who is efficiently covid tested, has very good work ethic, and has formed a close and kind friendship with my disabled mother. Someone is also available by phone 7 days a week, and in the late evening, which I feel goes beyond the service of a typical care giving service.”

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TESTIMONIALS

“Helped me care for my mom!”

Ruth B.
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“Great Service! Professional! Prompt!”

Joseph C.
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“Always Best Care has been amazing for our family”

N M.
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“I flew into town looking to get help for both of my parents and got referred to ABC by 3 different people. What a great choice! I comfortably left knowing that mom and dad would be well taken care of! I received a call from the owner to see how things were going and I really appreciate the genuine concern for my parents.”

Thomas S.
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“Rico Andrews is the best. He takes great pride in helping seniors find the best care. He works with you to find the best caregiver for your family member. I would recommend them to anyone needing care for a loved one.”

Diane C.
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“Current employeeI love working for this company!!!! They are very understanding and flexible. My clients and their families were all so very receptive to me and have showed me much respect. ABC is awesome!!!!”

Natalie C.
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“Whitney is amazing at her job very friendly and made it very easy for me and my family she treated us like we were family”

Washington S.
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“Excellent care and concern from the caregivers and office!”

Steve P.
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“Always Best Care Senior Memphis service was nothing short or excellent! They took the time to assess my needs and help customize the perfect plan for me. I would definitely recommend them!”

Kelvin W.
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“We used the company to provide sitter/companion services. They were totally AWESOME. Great customer service. Great communication. Setting up services was easy. And we were comfortable knowing that an ABC- Memphis employee was caring for our loved one. Each staff member was efficient, effective, and empathetic. Thank you ABC!”

Renicia B.
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“I am very thankful to everyone there. We needed help with my mom for a few days. Everyone was so great! Keisha and Andrea were so helpful, considerate and organized. The caregivers were great and when I called the office, the office staff was extremely nice. I have nothing but praises for the service and the people. If needed, I will definitely call them again. Thank you!!”

Annette C.

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