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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

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Home Care In Gilbert, AZ

Home Care Gilbert, AZ

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Riparian Preserve at Water Ranch gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Gilbert, AZ is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Gilbert, AZ

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“When I tell you their company name should be "Angel on Earth"- I really mean it! I had spent several hours on a Friday calling numerous senior care agencies, but I made zero progress. Most were too expensive or couldn't accommodate my needs. Finally, around 5:30pm, one of the owners of "Always Best Care Senior Services" returned my call. She introduced herself and let me know she received my message & was returning my call. Her name was Marcy and from the moment she started talking, I knew I was in good hands. She asked me what I was looking for in a care giver & also shared what her company offered. I thanked her for calling me even though I knew she was probably done for the day, but she let me know she's on duty 24 hours a day, 7 days a week. After I told Marcy what I needed for my mother & what we could afford, she asked if I ever considered a "group home" for my mother's care. She explained what it was and said she could even take me to visit a few she would recommend. We agreed to meet a few days later at one of the locations and I was impressed with what the home had to offer. I was more impressed that Marcy didn't know me and still went above and beyond my expectations! She took time from her day to take me to 2 different homes, she asked questions at each location to help let me decide and let me know that she has helped place people in both locations and she trusts both owners 100%. It really eased my mind & I was able to place my mother and know she was in good hands. If it weren't for Marcy, I would still be looking for someone to care for my mom. Even though I didn't use her agency, Marcy helped me find an alternative that we could afford & I'm forever grateful!”

Kim E.
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TESTIMONIALS

“We have been using ABC for almost a year and have been completely satisfied with the service and quality of their staff. They have been flexible with schedule and always on time. We trust them to take my Mom to Dr appointments and grocery shopping. Marci, who is in charge is delightful and always personally comes to visit when introducing any new caretaker.”

Warren L.
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TESTIMONIALS

“I have worked with for this company for 4 years and they are great people to work for. Marcy goes above and beyond for her clients and genuinely cares for her clients. Highly recommend if you need care for a loved one or if you are looking for a job as a caregiver.”

Heather C.
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TESTIMONIALS

“Absolutely unbelievable care provided. If you or a family member need assistance don’t hesitate to contact Always Best Care. They do it right with superb care and compassion!”

Steven J.
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TESTIMONIALS

“Always Best Care provided in home personal care for my sister for seven years. Their caregivers were skilled, professional and most importantly demonstrated genuine concern for my sister's well-being. They provided three shift coverage, covered vacations, and recruited new caregivers when required. The owner and office staff were delightful to work with. I would highly recommend them.”

Julie S.
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TESTIMONIALS

“Always provided great care for my mom and Chelsea was amazing. Thank you!”

Patty W.
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TESTIMONIALS

“Always Best Care Senior Services went above and beyond anything that we ever could have expected. Our 87-year-old mom was provided with kind, gentle care and attention by everyone who cared for her. Nobody expects to be in the situation of needing a caregiver. We are extremely grateful that Always Best Care was able to provide their services. If you are in need a caregiver and income assistance for yourself or a loved one needs in home caregiving, we highly recommend Always Best Care.”

Lisa D.
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TESTIMONIALS

“My grandmother has received nothing but the best care and attention since starting services with Always Best. This stuff can be a nightmare but the team here is simply the best and makes everything easy!”

Soular S.
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TESTIMONIALS

“My grandmother has received nothing but the best care and attention since starting services with Always Best. This stuff can be a nightmare but the team here is simply the best and makes everything easy!”

Xava G.
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TESTIMONIALS

“My grandmother has received nothing but the best care and attention since starting services with Always Best. This stuff can be a nightmare but the team here is simply the best and makes everything easy!”

Sal G.
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TESTIMONIALS

“My grandmother has received nothing but the best care and attention since starting services with Always Best. This stuff can be a nightmare but the team here is simply the best and makes everything easy!”

Soular S.
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TESTIMONIALS

“My parents had nothing but good things to say about their caregiver. She was reliable, kind, and caring and did a lot of extras that were very much appreciated. Thank you Always Best Care for all your help.”

Paul S.
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TESTIMONIALS

“Always Best is a great place to work. They treat their employees well and truly care about their customers.”

Tina G.
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TESTIMONIALS

“Always Best Care Senior Services was top notch from the RN caseworker to the aides. We used them for our 90 year-old parents for some respite care.”

Lorenzo H.
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TESTIMONIALS

“Marcy took time out of her day to answer all of my questions when I has been turned down by others. She is a wealth of knowledge and displays a tremendous amount of passion in the work that she does. I would highly recommend her for support needed with yourself or your loved one, she definitely would take the time to ensure all of your concerns and questions are addressed.”

Daniel M.
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TESTIMONIALS

“Always Best Care Senior Services was top notch from the RN caseworker to the aides. We used them for our 90 year-old parents for some respite care.”

Erin A.
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TESTIMONIALS

“My parents had nothing but good things to say about their caregiver. She was reliable, kind, and caring and did a lot of extras that were very much appreciated. Thank you Always Best Care for all your help.”

Robert M.
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TESTIMONIALS

“Always Best Care Senior Services was top notch from the RN caseworker to the aides. We used them for our 90 year-old parents for some respite care.”

Vernice D.
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TESTIMONIALS

“Marcy and her team are genuinely caring and want the best for each individual they serve. Marcy has a breadth of knowledge, experience, and connections within the community to provide support in making decisions about care of our loved ones. I highly recommend ABS.”

Julie S.
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TESTIMONIALS

“Marcy took time out of her day to answer all of my questions when I has been turned down by others. She is a wealth of knowledge and displays a tremendous amount of passion in the work that she does. I would highly recommend her for support needed with yourself or your loved one, she definitely would take the time to ensure all of your concerns and questions are addressed.”

Petra M.
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TESTIMONIALS

“This is a great company! Highly recommend!”

Brittney G.
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TESTIMONIALS

“The care for my wife was wonderful for abut 9 months when I had to place her in a home for Alzheimer's patients. The care and concern for her well-being was at the top of their agenda! The staff that looked after my wife was very good! Should I need home care services again, Always Best Care would be at the top of my list!”

Lauren B.
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TESTIMONIALS

“Always best took excellent care of my mom. They made sure that whoever took care of her didn’t wear perfume and didn’t smoke. They also provided me with updates. Highly recommend”

Eric B.
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TESTIMONIALS

“I recently had a situation with the wedding of my daughter that needed a caregiver. My daughter's father is disabled and needed extra assistance to look his best and get to the wedding. Always Best Care was there to help. They were understanding, professional and on time. Since then I have needed Always Best Care's services for my 93 year old Aunt. My Aunt has loved the friendly , cheerful company and the help has been priceless. Trust is a huge factor with having someone come into our home. I trust Always Best Care. They have done an excellent job with management , communication, and consistent high quality care.”

Michael J.
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TESTIMONIALS

“Our family needed to get my disabled brother in an assisted living environment quickly as his care giver's health (our mother) was in decline. Always Best Care came to our rescue after finding out the needs and type of care needed to get our brother into a safe environment. We spent many hours looking and found the right place for him all in one day. Always Best Care also gave us resources to get additional financial help that my brother could qualified for. These amazing women helped us in a very stressful and emotional time when we were under extreme pressure and they made it as easy as possible considering the situation. We thank you from the bottom of our hearts!”

Tony R.

What is Non-Medical Senior Care in Gilbert, AZ?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Gilbert, AZ

Types of Elderly Care in Gilbert, AZ

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Gilbert, AZ
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Gilbert, AZ
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Freestone District Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Gilbert, AZ
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Bourbon Bones Chophouse or visit Downtown Gilbert Water Tower, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Gilbert, AZ

Benefits of Home Care in Gilbert, AZ

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Gilbert, AZ, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Gilbert, AZ

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your AZ's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Gilbert, AZ

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Gilbert, AZ understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Gilbert, AZ

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Gilbert, AZ

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • American Groves Senior Living
  • Savanna House
  • Sunrise of Gilbert
  • SeniorVue Affordable LongTerm Care Resources
  • Abbington Senior Living of Gilbert
  • Eternal Spring of Gilbert
Home Care Gilbert, AZ

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Gilbert, AZ

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Gilbert, AZ 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Gilbert, AZ

Latest News in Gilbert, AZ

Here’s why Gilbert Farmers Market is moving out of Gilbert

PHOENIX – One of the Valley’s largest year-round farmers markets is getting a new home.The Gilbert Farmers Market is moving about 5 miles south to Chandler-Gilbert Community College in Chandler later this year.The popular event will debut at its new site on Pecos Road west of Gilbert Road on Oct. 4.The last market at the current location in downtown Gilbert’s Heritage District is scheduled for Sept. 27.The Gilbert Farmers Market has been drawing thousands of shoppers to a park-and-ride lot near t...

PHOENIX – One of the Valley’s largest year-round farmers markets is getting a new home.

The Gilbert Farmers Market is moving about 5 miles south to Chandler-Gilbert Community College in Chandler later this year.

The popular event will debut at its new site on Pecos Road west of Gilbert Road on Oct. 4.

The last market at the current location in downtown Gilbert’s Heritage District is scheduled for Sept. 27.

The Gilbert Farmers Market has been drawing thousands of shoppers to a park-and-ride lot near the East Valley town’s iconic water tower most Saturday mornings for 15 years, taking off only for certain holidays.

How are fans reacting to Gilbert Farmers Market move?

News of the pending change drew mixed reaction from fans of the event.

“Sorry to hear this. We love the current location. Close to home and other local businesses. It made for a weekly downtown outing. Being out there won’t have the same vibe,” wrote one commenter on the Facebook post announcing the move.

Some responses, however, welcomed the move, citing congestion at the current site.

“I love this! The parking situation has turned atrocious and maybe it’s just because I’m old and grouchy now but started to feel it wasn’t worth the ‘fight’ to find a parking spot. Plus, wall-to-wall people once you go to the vendors. Hoping you can spread out a little more now,” another commenter wrote.

Why is Gilbert Farmers Market moving?

The market is moving because the park-and-ride lot at Ash Street and Page Avenue is being demolished at the end of the year as part of the Heritage District Redevelopment Plan.

The event began in the lot in 2010 with fewer than 30 vendors and has grown to feature about 100 booths and food trucks each week. It’s open from 7 to 11 a.m. from May through September and 8 a.m. to noon in the cooler months.

The new Gilbert Farmers Market location has more space than the current site, so organizers are recruiting new small business owners to fill it up.

Chandler-Gilbert Community College also has more room for seating and parking.

More information about the market and how to become a vendor is available at its website.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Here are retailers coming to Northside at SanTan Village in Gilbert

On behalf of Okland Capital and San Tan Development Group, Phoenix-based retail brokerage specialist Western Retail Advisors has completed a string of new leases at Northside at SanTan Village phase one, the retail and restaurant component of the Northside mixed-use development in Gilbert, Arizona.Located in the thriving SanTan Village corridor, Northside at SanTan Village phase one totals six buildings and 37,289 square feet, with shared outdoor spaces designed for guests to gather, relax and connect. It sits on the east side of Sant...

On behalf of Okland Capital and San Tan Development Group, Phoenix-based retail brokerage specialist Western Retail Advisors has completed a string of new leases at Northside at SanTan Village phase one, the retail and restaurant component of the Northside mixed-use development in Gilbert, Arizona.

Located in the thriving SanTan Village corridor, Northside at SanTan Village phase one totals six buildings and 37,289 square feet, with shared outdoor spaces designed for guests to gather, relax and connect. It sits on the east side of Santan Village Parkway between Williams Field and Ray roads.

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In May, Perry’s Steakhouse & Grille announced it would lease 11,000 square feet as the projects phase one anchor, establishing its first-ever Arizona location. Additional tenants now joining Perry’s at Northside at SanTan Village include:

The Workshop Pilates, an Arizona-based Pilates leader leasing 4,275 square feet for its fourth studio.

The NOW Massage, a national massage brand establishing its fourth Arizona location with an 1,850-square-foot lease.

The Milkshake Factory, leasing 1,704 for its second Arizona location offering handspun milkshakes, ice cream and small-batch chocolates.

Face Foundrie, an elevated facial spa opening its fourth Arizona location with a 1,650-square-foot lease commitment.

The new tenants bring Northside at SanTan Village to approximately 60% leased, with just five suites – ranging from 1,490 square feet to 4,336 square feet – available for lease.

“This is an exciting next step for Northside at SanTan Village, where our first tenant commitments are quickly bringing our vision to life,” said Garret Clifford with Okland Capital. “We’ve taken a thoughtful approach to carefully curate a tenant mix that will create an elevated destination with retailers and restaurants not yet seen in the Southeast Valley. The remaining restaurant space at Northside at SanTan Village is experiencing a significant amount of demand from high-end dining options to popular fast-casual concepts. We’re excited to select a few of those restaurants to join the line-up soon. We appreciate the many project partners who are helping to make this happen.”

Okland Construction serves as the general contractor at Northside and Aline Architecture Concepts is the retail center architect.

Bryan Babits and Alberto Caballero of Western Retail Advisors are the project’s exclusive retail and restaurant leasing brokers.

“The location and design of Northside at SanTan Village deliver exactly what today’s premier retailers and restaurants are looking for,” said Babits. “This has generated extremely strong leasing interest in this property, and positioned it as a success story that will bring new tastes and experiences to the submarket.”

Northside at SanTan Village phase one is under construction now, with project completion and tenant grand openings anticipated for Q1 2026.

The project is part of the larger Northside master plan, being developed by Okland Capital and San Tan Development Group. At build-out Northside will total 20 acres with restaurants and retailers, a 134-key hotel, and future mixed-use assets fronting the Loop 202 freeway. The master plan also includes shared community spaces and a walking loop, providing added amenities for all patrons.

For more information on retail and restaurant space at Northside at SanTan Village, contact Babits or Caballero at (602) 778-3747.

State agency investigating Gilbert steakhouse after complaints of no A/C

GILBERT, AZ (AZFamily) — Some employees at the Firebirds Wood Fire Grill in Gilbert say every summer the A/C goes out, forcing them to sweat it out while on the clock and serve complaining customers who are upset about conditions the workers can’t change.“So muggy and sticky, just working alone just was like sickening,” said an employee who wants to remain anonymous to protect her job.She said the restaurant’s air conditioning broke in mid-July. “It hit like 91 the other day in the din...

GILBERT, AZ (AZFamily) — Some employees at the Firebirds Wood Fire Grill in Gilbert say every summer the A/C goes out, forcing them to sweat it out while on the clock and serve complaining customers who are upset about conditions the workers can’t change.

“So muggy and sticky, just working alone just was like sickening,” said an employee who wants to remain anonymous to protect her job.

She said the restaurant’s air conditioning broke in mid-July. “It hit like 91 the other day in the dining room,” the employee said. “We’re not able to make any money because everyone’s leaving.”

She said it wasn’t until Saturday, after a post about the issue in the “Go Gilbert” Facebook group, that management took action.

“After the Go Gilbert post there was fans everywhere, we got swamp coolers now,” she said.

A Firebirds spokesperson released a statement that reads in part, “This summer, we have had challenges with a couple A/C units that were not reliably functioning at their full capacity. This is of course not ideal in the Arizona heat, so we installed portable A/C units as a temporary fix.”

“They’ve never even done that before,” said the employee.

An official with the Arizona Division of Occupational Safety and Health said the agency has received complaints and is investigating.

“Everyone was making comments how they felt like they were gonna pass out, throw up. People were getting dizzy,” said the employee.

We found dozens of online reviews from unhappy customers who say they visited the steakhouse for a special occasion and were uncomfortably hot during their meal.

Some reviews are from this summer, others are from years ago, and all shared the same experience.

“It’s just mind blowing that it’s never changed because it’s the same thing every single summer,” said the employee.

Arizona’s Family asked the spokesperson for Firebirds whether it’s an ongoing problem and when they anticipate it will be fully fixed.

The spokesperson said the restaurant regularly maintains its facilities, including the HVAC systems. “We can assure you that for decades, since we opened our first Phoenix-area restaurant, the health and safety of our team members and guests has been our top priority and will always be.”

Arizona’s Family stopped by the restaurant on Tuesday near Williams Field Road and the Loop 202 and found some Firebirds fans.

“Today was the first time that I noticed that the A/C wasn’t working, but they’re doing a great job inside with the swamp coolers and fans,” said Pierce Waychoff, a customer.

He said he enjoyed his lunch in a cool environment. “I like Firebirds a lot,” said Waychoff. “I’ll be back many more times, God willing.”

“Since we opened Firebirds Wood Fired Grill in Gilbert in 2018, we’ve taken pride in keeping the restaurant in great shape, to ensure we’re always creating extraordinary experiences for our guests and team members.

This summer, we have had challenges with a couple A/C units that were not reliably functioning at their full capacity. This is of course not ideal in the Arizona heat, so we installed portable A/C units as a temporary fix.

We have been working with local HVAC professionals and have aligned on a permanent solution, for which parts have been ordered.

We can assure you that for decades, since we opened our first Phoenix-area restaurant, the health and safety of our team members and guests has been our top priority and will always be."

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People say water bills have skyrocketed in Gilbert after system changes

GILBERT, AZ (AZFamily) — Some Gilbert residents say their water bills have suddenly surged by hundreds, even thousands, of dollars, despite no change in their usage.Nancy Stipp told Arizona’s Family she was stunned when her monthly bill jumped from about $270 to more than $2,600.“Oh my gosh, everyone is complaining,” Stipp said. “That’s a 1,000% increase.”The Stipps said the spike came after the town replaced its water meter and billing system last month. Their usage, they...

GILBERT, AZ (AZFamily) — Some Gilbert residents say their water bills have suddenly surged by hundreds, even thousands, of dollars, despite no change in their usage.

Nancy Stipp told Arizona’s Family she was stunned when her monthly bill jumped from about $270 to more than $2,600.

“Oh my gosh, everyone is complaining,” Stipp said. “That’s a 1,000% increase.”

The Stipps said the spike came after the town replaced its water meter and billing system last month. Their usage, they say, hasn’t changed — but the numbers on the bill tell a different story.

“It’s still very consistent all the way down until we changed out the meter,” Stipp said. “That last one was 40,000 gallons, and this month is 292,000 gallons.”

That’s an increase of more than 250,000 gallons — the equivalent of filling 12 backyard swimming pools in just one month.

“No, no, it’s just the two of us,” Stipp said.

When she went to the town of Gilbert for answers, officials told her the new meters are reading correctly and confirmed she was billed for more than 290,000 gallons of water.

Stipp disagrees.

“The culprit, I believe, is their computer system,” she said.

A town spokesperson previously told Arizona’s Family that some residents might be seeing higher charges because of a new billing system that adds any unpaid balances to the current bill. But Stipp says that explanation doesn’t apply to her.

“I call total bologna on that,” she said. “I pay every month and on time.”

She believes she’s not alone.

“There are thousands of people in Gilbert that are over the hedge about this,” Stipp said.

The town of Gilbert is standing by its numbers, saying the bills are accurate. Arizona’s Family is continuing to push for answers and has requested an on-camera interview with the town’s water department.

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