Always Best Care 

Trusted and Reliable Senior Care Services

Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services


Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere


Our Promise

We are committed to providing you with the best care for your specific needs


Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.


Welcome to Always Best Care of Chandler

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Chandler, communities of Chandler & Gilbert.

Call today (480) 656-8393
Or email [email protected]

1820 E Ray Rd., Chandler, AZ 85225

Always Best Care combines national strength and standards with local accessibility and personal service. Marcy Stenger, the owners of Always Best Care-Chandler, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

Our Advantage

Benefits of
Always Best Care
Senior Services


Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Chandler and surrounding areas



Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
Our Team of Experts

Committed to Providing the Best Care and Support

Experienced healthcare and caregiving professionals
  • Marcy Stenger

    Marcy Stenger

    View Full Bio

“I’d been caring for my father full time, 24/7 for 3.5 years before realizing I needed a break. Deciding on Respite Care was a difficult decision for many reasons. (If you know, you know). By the time we found Dixie at Always Best Care we had been through 6 care providers and two agencies in 12 months due to staffing issues. Marcy (owner) was warm, engaging and present. The support staff at Always Best were only ever a text away. (Thank you ladies!) And Dixie, Dad’s final friend, was a perfect fit. It didn’t take long for Dixie to feel like part of our family. On Dads last morning before Hospice we took him to breakfast at his favorite place. And if didn’t feel right unless Dixie was there. Thank you for helping my Dad and my Family through these final steps. You have my gratitude. (Image used with permission)”

Kevin J.

“We feel blessed to have found Marcy and her amazing group of caregivers to assist our Mom in remaining at home through the end of her life. Everyone involved in her care was extremely compassionate, understanding and flexible. It was so nice to have Marcy come out each time a new caregiver was assigned in order to introduce them to Mom. I always felt comfortable and confident in the quality of her care and safety.”

Shannon L.

“Our caregiver Marcy, with Always Best Care, is very attentive to our needs and exceeds our expectations! She is always willing to do whatever it takes to provide excellent care for my 90-year-old mother!”

Thomas M.

“Our family came to Always Best Care by way of VA benefits awarded which they were contracted to provide. Quickly, we could see ABC rates were more than competitive than the private care provider our family had in place. The Director’s personal customer service was heads and shoulders above any provider in the East Valley we had interviewed or utilized. The staff was highly qualified, on time and professional. The Director hosted personal orientations with each new caregiver that entered our home to ensure there was never a gap in continuity of Care. Our prior experience was deflating and included 3 shifts that “no one even showed up for work” and worse, “the company didn’t even know that the caregiver was not at work”. ABC was just the opposite!! They used technology/communication savvy to ensure our Dad had the coverage we expected. I was impressed that Always Best Care prioritized my Father and, the overall needs of the entire family. As the care level increased, Always Best Care helped us adjust, understand what was happening and ultimately – increased care as needed…no matter in the event that it was an holiday or an overnight request. They were there with us personally to the end. I am a huge fan of ABC and can’t express enough how grateful I am/was for their friendship and help. Please trust your loved ones to Always Best Care! You will love it~~”

Mercedes A.

“Marcy and her team of Caregivers are top notch and very caring! They took great care of my Mother-in-Law until she went into Hospice! She was very pleased with her caregivers!”

William D.

“Always Best Care Senior Service was a pleasure to work with when I needed a few days of help after surgery. The owner, Marcy, was very responsive, met with me prior to my surgery to personally go over my needs, and the caregivers she sent to help me were professional and caring. I would highly recommend Always Best Care to everyone.”

Jim M.

“Our family needed to get my disabled brother in an assisted living environment quickly as his care giver’s health (our mother) was in decline. Always Best Care came to our rescue after finding out the needs and type of care needed to get our brother into a safe environment. We spent many hours looking and found the right place for him all in one day. Always Best Care also gave us resources to get additional financial help that my brother could qualified for. These amazing women helped us in a very stressful and emotional time when we were under extreme pressure and they made it as easy as possible considering the situation. We thank you from the bottom of our hearts!”

Emilie G.

“My mother had excellent care at Always Best Care for around 5 years. Her initial caregiver stayed with my mom the whole time and became a part of the family. She helped my mom with activities of daily living, drove her to appointments, helped her shop, cleaned and cooked, and helped her socialize with other seniors. As my mother’s health deteriorated, Always Best Care helped find additional nursings assistants for around the clock care. All the nursing assistants were professional and caring. I highly recommend Always Best Care of Chandler/Gilbert.”

mary L.

“Marcy and her team were professional, helpful and relatable at a very difficult time for us. They were willing to work with us and provide exactly what we needed at every step of the way from in home care to Memory Care referrals. We couldn’t be more grateful to them.”

Lisa P.

“Marcy and her team of Caregivers are top notch and very caring! They look great care of my Mother-In-Law until she went into Hospice! She was very pleased with her caregiver!”

Linda C.

“Marcy was so very helpful for my dad. She appreciated his years of military service and gave us insight and direction to VA benefits.”

Ralph G.

“Our care giver from Always Best Care Senior Services is doing a fine job getting my spouse to cooperate on personal care, etc. and working with her for mental and physical exercises.”

Lisa R.

“Marcy and her team were fabulous!! Marcy always introduced new caregivers and made sure my mom was comfortable They took such great care of my mother! She was very happy!! I would totally recommend using them for your loved ones.”

Nancy W.

“I would recommend Always Best Care to anyone in my situation! They are very professional and very knowledgeable. More importantly they understand what you’re doing through and many times you feel like you are doing it all along and they really make you feel like have someone to lean on and someone to support you. I cried several times during my experience with them because I struggled with not sure what I was doing was the right decision and they were truly a friend to me and a shoulder to cry on, literally! They will never know just how grateful I am to them and what a big difference there are making in this world. May God richly bless them all!”

Renata J.

“Very good support for the family during a very stressful time.”

Marilyn M.

“I contacted the owner of Always Best Care in Chandler, AZ, Marcy Stenger, regarding an assignment for my MSW program. I needed assistance in collecting information on resources available for older adults. Marcy took time out of her day to answer all of my questions when I has been turned down by others. She is a wealth of knowledge and displays a tremendous amount of passion in the work that she does. I would highly recommend her for support needed with your loved one, she definitely would take the time to ensure all of your concerns and questions are addressed.”

Jacquelyn P.

“Always Best Care Senior Services was top notch from the RN caseworker to the aides. We used them for our 90 year-old parents for some respite care. My parents had nothing but good things to say about their caregiver. She was reliable, kind, and caring and did a lot of extras that were appreciated. Thank you for all your help.”

April P.

“I recently had a situation with the wedding of my daughter and needed a caregiver. My daughter’s father is disabled and needed extra assistance to look his best and get to the wedding. Always Best Care was there to help. They were understanding, professional and on time. Since then I have needed Always Best Care’s services for my 93-year-old Aunt. My Aunt has loved the friendly, cheerful company and the help has been priceless. Trust is a huge factor with having someone come into out home. I trust Always Best Care. They have done an excellent job with management, communication, and consistent high-quality care.”

Helen T.

“The day came when my mom needed extra help as she is older and has trouble doing the simple things we all take for granite. Like taking a shower without the fear of falling, making a lunch, cleaning up around the house and laundry and much more. I was at a lose of what to do for help as I could not keep up with it all as I work full time, kids, family and live across town. Always Best Care Senior Services provided Marcy who was a referral and ended up being the best thing that could have happened. My mom did not want help at first but over time she now is a big, big fan! My mom’s lifestyle and attitude has improved and she is happy and likes the staff that helps her. Thank you so much to Marcy and team for how much they care and help my mom.”

David A.

“I would recommend this place to anyone! I worked for them and it was a blessing! Marcy has the biggest heart, and is willing to do anything to help her clients and her worker. She makes you feel like family. If you are looking for someone to help with your family or you are looking for a job you won’t regret picking Always Best Care! If I was still in Phoenix I’d still be working here! I miss it dearly.”

Marisol S.


Andrea G.

“I would like to recommend Marcy as a resource for the elderly and disabled. She was gracious and patient while working with my sister to find long term housing for here. I would like to share a story. I was not experienced with housing, agencies, financial services and regulations for seniors and disables citizens. It is a web of regulatory compliance and agencies. Without Marcy I would still be searching and most likely would have needed assistance for myself. The experience is overwhelming and without someone that is honest, compassionate as well as resourceful as Marcy; I would have never made it through the process. Although my sister has sense expired, Marcy was there from the beginning and still checks on me to this day. She is a resource, I never want to be without.”

Mariette J.

“Our family needed to get my disabled brother in an assisted living environment quickly as his family caregiver’s health (our mother) was in decline. Always Best Care came to our rescue after finding out the needs and type of care needed to get our brother into a safe environment. We spent many hours looking and found the right place for him all in one day. Always Best Care also gave us resources to get additional financial help that my brother could qualify for. These amazing women helped us in a very stressful and emotional time when we were under extreme pressure and they made it as easy as possible considering the situation.”


“It is clear the love and care Marcy takes of her clients. She pays close attention to detail to make sure their needs are more than met. As owner of Canyon Creek Assisted Living & Memory Care the residents she has referred to us and the follow through she provides is more than we could hope for. Thank you!”

Heather M.

“Marcy, and her company, has been amazing to me and my mother in law. Marcy is very compassionate of the work, she does… she goes above and beyond, the needs of others. She has found Care for us, in our time of need, and we are appreciated the services render. Wouldn’t ask for a better, company. ????”

Tina R.

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