It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Nash-Hooper House gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Hillsborough, NC is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Cates Creek Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Panciuto or visit Historic Ice House, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Hillsborough, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Hillsborough, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Hillsborough, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
HILLSBOROUGH, N.C. (WTVD) -- Hillsborough's Water Treatment Plant resumed operations on Saturday morning, the town said, and people no longer need to limit water use.Unprecedented flooding from Chantal overnight Sunday caused the Eno River and floodwaters to inundate a storage tank, contaminating the town's water supply. On Friday,...
HILLSBOROUGH, N.C. (WTVD) -- Hillsborough's Water Treatment Plant resumed operations on Saturday morning, the town said, and people no longer need to limit water use.
Unprecedented flooding from Chantal overnight Sunday caused the Eno River and floodwaters to inundate a storage tank, contaminating the town's water supply. On Friday, town leaders said 75% of the town's raw sewage spilled into the Eno River.
Temporary pumps have been installed to bypass the flooded River Pump Station, allowing raw sewage to be treated at the plant. No bacteria were found in samples taken at the Water Treatment Plant, according to a town news release on Saturday.
"We are pleased to bring our water treatment plant back online more quickly than expected due to the amazing effort lead by Water Plant Superintendent Nathan Cates, his team, other town staff and our vendors who responded so quickly to our needs." Utilities Director Marie Strandwitz said.
Utilities staff estimate station repairs will likely take over a month. The station is undergoing design for relocation.
A boil water notice was temporarily issued on July 7 and lifted on July 9 after no bacteria were detected in the distribution system samples. However, residents were urged to conserve water due to limited supply.
Hillsborough no longer needs to share water with Durham. The water interconnection was closed on Saturday morning, town officials said.
Featured video is from a previous report.
The town of Hillsborough is actively working to restore full water and sewer services after flash flooding from Tropical Depression Chantal caused widespread damage, including raw sewage spilling into the Eno River and contaminating the town's drinking water supply.As of Saturday, July 12 at 12 p.m., the town of Hillsborough has lifted the boil water notice and announced that water conservation is no longer requested.The Town of Hillsborough’s water treatment plant was brought back online Saturday morning. The bypass pump...
The town of Hillsborough is actively working to restore full water and sewer services after flash flooding from Tropical Depression Chantal caused widespread damage, including raw sewage spilling into the Eno River and contaminating the town's drinking water supply.
As of Saturday, July 12 at 12 p.m., the town of Hillsborough has lifted the boil water notice and announced that water conservation is no longer requested.
The Town of Hillsborough’s water treatment plant was brought back online Saturday morning. The bypass pumps at the River Pump Station continue to bring sewage to the Wastewater Treatment Plant for processing. Water conservation is no longer requested.
Bacteria were not found in samples taken at the Water Treatment Plant.
“We are pleased to bring our water treatment plant back online more quickly than expected due to the amazing effort lead by Water Plant Superintendent Nathan Cates, his team, other town staff and our vendors who responded so quickly to our needs.” said Utilities Director Marie Strandwitz.
The boil water notice was lifted on July 9 after bacteria were not found in over 30 representative samples in the distribution system. The town began purchasing water from the City of Durham on Monday to continue to provide water to Hillsborough customers while working to get the town’s water treatment plant back online.
As of Saturday, the water interconnection with the City of Durham was closed.
Below is previous reporting on this story.
Flash flooding from Tropical Depression Chantal sent raw sewage into the Eno River earlier this week, prompting a boil water advisory. The town lifted the advisory on Wednesday, but people in the town are still urged to conserve water.
The town plans to have its wastewater treatment plant fully back online by Monday.
"Our water plant is not online right now, but we are on the verge of getting it back online," said Hillsborough Utilities Director Marie Strandwitz on Friday afternoon. "We had flooding of our finished water storage tank, which is an in-ground storage tank [that is] partially buried and we have vents on the side of it.
"So, the Eno River came up and got into those vents and we visibly saw contamination of river water into our finished drinking water."
Strandwitz said it prompted the town to issue a boil water notice.
"Typically, we would only issue an advisory, but since we visibly observed that flooding, we went straight to a notice even before we took a bacteria test," Strandwitz said on Friday. "But I can say right now that we have gotten the tanks cleared out and sanitized, refilled and we are actually waiting on our final bacteria testing right now."
Town Manager Eric Peterson said Hillsborough had 10.5 inches of rain. He called it an unprecedented situation.
"It exceeded anything we've seen before," Peterson said.
Strandwitz said the town can put its wastewater treatment plant back online once it doesn't have bacteria.
"Testing of water samples found no bacteria in the system. However, customers are urged to continue to conserve water to maintain water supply in the system because the Water Treatment Plant is offline," read a Wednesday statement posted on the town's website.
On Friday afternoon, town leaders provided an update on the flooding at Hillsborough's wastewater treatment plant. According to the town, the flooding has resulted in 75% of the town’s raw sewage spilling into the Eno River since Monday.
By 11 a.m. Monday, the town of Hillsborough began buying water from the city of Durham.
"I would like to give a huge thank you to the city of Durham because they are supplying the town with our water right now through our distribution system," Strandwitz said.
Hillsborough leaders also said they lost about one-third of the Public Works equipment in the storm.
Eno River State Park remains closed due to high water, according to ncparks.gov. Earlier this week, around 80 people living near the Eno River had to be rescued from floodwaters by boat.
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The town of Hillsborough also has the loss of roughly $7 million in federal grants for critical water and sewer projects.
The planned projects included relocating a pump away from the Eno River and building a water boost station to allow the town to receive water in emergencies.
On Friday, Mayor Mark Bell discussed the impact of losing the the Building Resilient Infrastructure and Communities [BRIC] grants.
"This is exactly the type of scenario BRIC grants were able to fund," Bells said.
Bell said the town must relocate the current location of the pump.
The need for upgrades to the water and sewer system is something top of mind for Hillsborough's residents.
"They have had problems before with exposure to flooding," said Lee Gordon, who has lived in Hillsborough for 60 years. "I understand there was a FEMA grant they were supposed to receive, but that was canceled, so they're back to square one."
The town of Hillsborough is not the only North Carolina municipality dealing with flooding issues at its wastewater treatment plant.
The city of Mebane on Thursday announced it has resumed limited water treatment at its water treatment plant, but that the facility is still days away from being fully operational after it was damaged by flooding from Tropical Depression Chantal.
The city said residents will notice a "discoloration in their water." However, the city said the water remains safe to use under the city's Stage 5 mandatory restrictions.
The city has restrictions in place to limit water usage.
We’re beginning to get a clearer picture of how much the damage from this week’s flooding will cost.
Orange County Emergency Services Director Kirby Saunders told WRAL News the damage to public infrastructure will likely cost at least $10 million to repair. Damage to 63 residential structures is estimated to be in excess of $6 million. Saunders said the estimates are preliminary.
Orange County leaders will meet with partners in state and local government next week to figure out how they are going to pay for these repairs.
HILLSBOROUGH, N.C. (WTVD) -- The effects of Tropical Storm Chantal continue to linger in Hillsborough, where unprecedented flooding caused the Eno River and floodwaters to rush into a stor...
HILLSBOROUGH, N.C. (WTVD) -- The effects of Tropical Storm Chantal continue to linger in Hillsborough, where unprecedented flooding caused the Eno River and floodwaters to rush into a storage tank and contaminate the town's water supply.
On Friday, town leaders talked about the flooding of River Pump Station, which caused most of the town's raw sewage to spill into the Eno River. Town leaders said 10 inches of rain during a short time caused widespread flooding and damage to the Wastewater Treatment Plant. Extensive flooding at its sewer pumping station caused 75% of the town's raw sewage to spill into the Eno River.
WATCH | Full news conference by Town officials
"There is raw sewage. The ground water that entered the pipes as well as rain water and river water," said Hillsborough Utilities Manager Marie Strandwitz. "Our water plant is not online right now."
Although the town's Boil Water Notice has been lifted, people are urged to conserve water because of a limited supply and ongoing sewer overflow at the River Pump Station.
Town leaders estimate replacing pumps, motors and electrical could cost at least $220,000. This storm even caused major damage to public works equipment.
"We lost our operations building, office trailer, and a third of all public works equipment that allows us to provide solid waste street service," said Hillsborough Town Manager Eric Peterson.
Residents who spoke with ABC11 didn't experience flooding at their homes, but they saw sewage in the river.
"No one should be in the river. No doggies. No people. All people's things that are in the flood plain, like BBQ grills that got picked up and moved, hose things need to be decontaminated," said one woman.
Mayor Mark Bell said the town recently lost a $6.8 million FEMA grant that he said would have helped relocate the river pump station out of a floodplain.
"Tropical Storm Chantal has taken it offline again, and it's preventing us from effectively treating our wastewater," Bell said.
Town leaders said water is safe to drink, and the City of Durham is supplying the town with water. They also recommended that people in town limit all activities that require using water including showers. Water tanks have been cleared out and sanitized and the city is waiting for bacteria test results to come back. Once that happens, they will be able to get the water treatment plant back online.
Floodwaters also reached Gold Park and the Riverwalk greenway as town leaders said water levels were as high as six feet. All bridges and boardwalks along the riverwalk will have to be checked.
"We're making sure structurally they are OK. We're already coordinating repairs. It's going to be weeks before we will get those facilities back online," said Peterson.
UPDATE: On Wednesday afternoon, the Town of Hillsborough lifted its boil water notice after completing testing at its water treatment plant. It urged, however, customers to conserve their use because both treatment plants are still offline. Flooding from the Eno River affected many areas of Hillsborough Sunday night into Mond...
UPDATE: On Wednesday afternoon, the Town of Hillsborough lifted its boil water notice after completing testing at its water treatment plant. It urged, however, customers to conserve their use because both treatment plants are still offline.
Flooding from the Eno River affected many areas of Hillsborough Sunday night into Monday morning, with the town government issuing a boil water notice for water and sewer customers. Elsewhere in Orange County, the Orange Water and Sewer Authority (OWASA) issued a statement about multiple wastewater incidents they are working to resolve.
An alert from the town early Monday morning warned residents who receive water from the town to boil water before drinking, cooking or using it to brush their teeth until further notice. The notice stems from both the town’s water treatment plant and wastewater treatment plant being flooded from the heavy rains of Tropical Depression Chantal, which dropped several inches on the region Sunday night. The local government said its clear wells — a drinking water purification system — were flooded by the Eno River, meaning the town will have a limited supply of water until the river recedes, water can be processed to refill the tanks and tested to ensure it is clean. The wastewater treatment plant, meanwhile, is entirely offline.
Boiling water helps kill bacteria and potential unhealthy pathogens when water quality has been compromised. Because of the notice and limited water capacity, Hillsborough encouraged residents to also conserve their water use until further notice by avoiding washing clothes or using water “beyond what is necessary.”
As a result, Mayor Mark Bell issued a state of emergency for the town to both help spread the word and increase the town’s ability to request aid. The local government also announced it will hold bottled water distributions at Hillsborough Commons (113 Mayo Street) on Tuesday from 8 a.m. to 12 p.m. and 4 p.m. to 8 p.m.
Hillsborough was among the areas under a flood watch Sunday night, as the severe weather rolled through the Triangle. Shortly before 10 p.m., the town government said several streets were experiencing flooding and encouraged people to stay home as Orange County issued a state of emergency from the storm. The local government also closed its town offices, Gold Park and the Riverwalk greenway for Monday. Eyewitnesses from overnight Sunday and Monday morning showed high water persisted through several areas surrounding the Eno River, which surged from the high amount of rain.
The Town of Hillsborough has more details on water advisories and notices on its website.
OWASA, which is the water and sewer provider for Chapel Hill and Carrboro residents, put out a statement Monday afternoon saying it responded to a sewer main broken during flooding from Sunday night. It followed up with updates on several untreated wastewater overflows caused by the severe weather.
The agency said a resident identified an overflow along Bartram Drive and Kings Mill Road in Chapel Hill early Monday morning, but it was inaccessible for several hours because of the floodwaters. On Tuesday, OWASA said it is estimated that 819,000 gallons of untreated wastewater flowed from the sewer line into Morgan Creek and will make its way to Jordan Lake and the Cape Fear River Basin. Efforts are underway to stop the overflow, but the agency said a third-party contractor will be required.
Another overflow happened near Martin Luther King Jr. Boulevard and Bolinwood Drive in Chapel Hill. After a resident spotted it and alerted OWASA on Monday, the agency said an estimated 157,500 gallons of untreated wastewater flowed into Bolin Creek. Similarly, that creek feeds into Jordan Lake and repairs will be underway for the sewer line once waters recede.
OWASA also shared more details on flooding at its Mason Farm Wastewater Treatment Plant, where the overflows of wastewater bypassed UV disinfection, or ultraviolet germicidal irradiation. The process is a key step in ensuring the safe potability of water, and thus any water that bypassed this step is considered “untreated.” The estimated water lost there was 2.7 million gallons.
OWASA said it notified the N.C. Department of Environmental Quality’s Division of Water Resources about the overflows and treatment bypass on Monday. Because of the overflow and potential contamination of water, the agency urged residents to avoid any flowing or standing water after the flooding.
Editor’s Note: This story was updated to reflect the OWASA wastewater data shared on Tuesday morning.
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