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Reliable & Experienced Support

In Home Care Services

Provided by Always Best Care Experts

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Our Advantage

Benefits of
Always Best Care

In Home Care Services

Supporting you and your loved ones

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Trusted Caregivers

Our caregivers are professionals who undergo expert training and extensive background checks

Proven Track Record Of Success

Our team has worked with thousands of seniors and their families across the U.S. and Canada, and we have a solid track record of providing the best service

Care Consultation

A Care Coordinator will meet with your loved one and create an individualized service plan that’s tailored to your needs

In Home Care
Tailored to Your Needs

Always Best Care In Home Care Services

Knowing that no matter how busy you are in your daily life, your loved one’s well-being is always our top priority.

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
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TESTIMONIALS

“This is years late in posting but a request on a local forum asking for at home care recommendations brought this to my attention as I could relate to the poster’s position. And from hard earned experience I won’t hesitate to recommend this company. It can be confusing if you are not aware that this is a franchise and you could easily be getting valuable & FREE advice from someone like Alden and then connect with another company. I would bet that this company – just check out the owner Helen’s extensive experience with the Alzheimer’s community – is hands down the best out there. I know so much more now through years of exhaustive experience. I don’t know if I ever thanked them, but I hope my recommendation steers at least one person to this particular office and that they know how many lives they have touched. I almost never write reviews even when I feel I should, but this one is different.”

Terry L.
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“Outstanding professional service. Highly recommend Lynn Hancock and her team for home care or placement needs.”

Debra W.
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“Alden Rice was an absolutely priceless resource during a difficult time. When my sister was diagnosed with early onset Alzheimer’s Disease, I was living and working full-time in Texas. I had no idea how to find housing in Richmond that would accommodate my sister’s needs and budget. Alden educated me, identified several apartments that would be a good fit for my sister, emailed pricing for all of them and then met us to tour the apartments when I visited Richmond. With Alden’s expert guidance, we found a home for my sister that met her needs. Astonishingly, we did not pay for Alden’s help. The apartments paid the fee to Always Best Care. Alden is a treasure. I could not have done it without her.”

Carrie J.
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“Alden & Always Best Care are wonderful to work with. Their knowledge of the local senior service provides and ability to match the personal needs with financial capacity is amazing. I have referred two other friends to Alden, and both have come back with glowing reviews as well. The most amazing thing is that all of this wonderful service is free to the families that need help. If you have a loved one that has reached a stage in life that they need additional help in their own home or have to face the reality of not being able to stay at home, Alden & Always Best Care should be your first call.”

Hurst K.
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“Excellent choices presented tailored to our family needs and done with genuine care, sensitivity and expert knowledge.”

Errol R.
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TESTIMONIALS

“Love having a resource like Always Best Care (Alden Rice) to lead my family through this process. Being knowledgeable and patient has been two key attributes I have valued in making this difficult decision. Alden always follows up! I highly recommend this service. I wish more people knew about this.”

Nora C.
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TESTIMONIALS

“Lynn Hancock was awesome. She was both professional and caring. She assisted my in-laws on two occasions to get settled in their living situations. She also worked with a close friend to give a senior parent in home assistance, allowing the family to have peace of mind with the care of their loved one. I highly recommend Lynn and Always Best Care.”

Lee S.
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“Lynn provides a great service to families during what can be a very difficult time. Her knowledge and compassion make her great at what she does!”

Joel E.
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“Words can’t express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don’t know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother’s life during her illness. For this, I and my family will be forever grateful.”

A G.
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TESTIMONIALS

“Words can’t express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don’t know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother’s life during her illness. For this, I and my family will be forever grateful.”

Charlie B.
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TESTIMONIALS

“Thank you for all your help in the assisted living search. Your knowledge and input were invaluable in finding Hermitage. Mom is doing really well. Hospice says she doesn’t need hospice. She has started physical therapy. We feel fortunate that we had already been through their process so she could transfer there from the hospital. Thanks again!”

Audrey A.
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“Always Best Care has been a life-saver for me in so many different capacities for at least 7 years….one of their phenomenal staff literally did save my life one time and they have never been anything but compassionate and caring and cannot thank everyone at ABC so much for everything!”

Linda S.
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“Excellent staff. Attentive and compassionate. Highly recommend!”

Deborah W.
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“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”

Herring V.
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TESTIMONIALS

“Working with Lynn Hancock was the best experience I ever had in my life. She is very kind considerate. Having her as a boss was truthfully a great experience she helps her employees in times of need. She matches up the right people for each cases accordingly. I would strongly recommend working for Lynn she is the best.”

Joann C.
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“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family’s circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”

Lannette B.
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“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”

Bill B.
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TESTIMONIALS

“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family’s circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”

Lanette B.
Ready To Answer Your Questions

FAQs About In Home Care Services

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Always Best Care provides services for people who prefer to stay at home but need ongoing care that cannot easily be provided by their family or friends. More and more older adults prefer to live independent, non-institutionalized lives, and in-home care is a safe, effective way to provide care in the comfort of one’s own home.

The answer depends on the type of care, the location of care and the level of care that is needed. At Always Best Care we provide a no obligation care consultation and provide advice on many options for paying for home care for your loved one.

Our company vision is to work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere. We are dedicated to exceeding your expectations…always

Your Care Coordinator will work with you and your loved one to select the best qualified caregiver for each client. They will carefully review your care plan and try to match the right caregiver with the specific needs of each client. Our goal is to make sure that you and your loved one are completely satisfied with our service and we will bend over backwards to make this happen.

Every Always Best Care location employs all their caregivers, so extensive background and reference checks are conducted. Caregivers are insured for your safety and they all receive extensive training upon being hired and on-going training to keep up with the demand of our industry. What this means for you is that you or your loved one will receive some of the best caregivers our industry has to offer.

The time frame to begin care for a senior will depend on the urgency of the need for the person and family that will be receiving care. It will be important for the senior and their family to speak with a provider in order to discuss care needs, where care will be provided, how soon care will need to begin, and a budget for their care services. Based on the needs of the senior and their family, a care plan can be developed, whether needed for a few hours each week or around the clock care.

How people pay for long-term care, whether delivered at home or in a hospital, assisted living facility, or nursing home, depends on their financial situation and the kinds of services they use. In many cases, people believe that their current health or disability insurance will pay for their long-term care needs, but most of these insurance policies include limited, if any, long-term care benefits. Often, people must rely on a variety of payment sources, including personal funds, government programs, and private financing options.

Traditional Medicare does not pay for 24-hour-a-day care at your home, meals delivered to your home, homemaker services like shopping, cleaning, and laundry that aren’t related to your care plan, custodial, or personal care that helps you with daily living activities like bathing, dressing, or using the bathroom, when this is the only care that is needed.

Home Based Primary Care is part of the VA Medical Benefits. All enrolled Veterans are eligible IF they meet the clinical need for the service and it is available.

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