Look No Further

The Best
Senior Care

The Most Reliable Senior Care to Support You and Your Loved Ones

15 Year Badge 2024
ABOUT THE OWNERS

Welcome to Always Best Care Serving Greater Richmond

Always Best Care, Richmond West combines national strength and standards with local accessibility and personalized service. Lynn and Tim Hancock, the owners of Always Best Care Richmond West are lifelong residents of Richmond, Virginia.

Our team takes great pride in knowing we have helped hundreds of local families evaluate their social, physical and financial needs for senior care. The primary goal is helping families understand all available options and providing support once the family decides on the best course of action for their loved ones.

Our philosophy is to treat your parents like our own ensuring exceptional service and care is provided to each family member.

We’re here to help – call your local senior care experts today!

Lynn-and-Tim
CG-Vet-BW
Lynn and Tim Hancock
Owner
Always Best Care of Henrico
The Right Choice for

Senior Care
Services When You Need It

We match our clients with the most appropriate living options

Senior-Daughter-HP min

Team of Caring Professionals

We are a team of caring and compassionate professionals working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with special needs

Services Tailored to Your Needs

We help people with specific needs maintain a safe, independent, and dignified lifestyle with in-home care, senior community referral services and special care services

OUR SERVICES
The Care You Deserve

Always Best Care Senior Care Services

Discover our services to find the right care solution for you and your loved ones

Senior-Daughter-Couch-HP

In-Home Care

Expert care services, delivered in the comfort of your home

Senior Living Referral Services

Referral services designed to help you find the right senior living community

Special Care Services

Specialized health monitoring services, powered by advanced healthcare technology

serving you

Communities Served

Your local Always Best Care team helps families throughout Henrico and the surrounding areas

Female-Walker-Caregiver
Nature-Bg

ALWAYS THERE FOR YOU ALWAYS BEST CARE

×
TESTIMONIALS

“This is years late in posting but a request on a local forum asking for at home care recommendations brought this to my attention as I could relate to the poster’s position. And from hard earned experience I won’t hesitate to recommend this company. It can be confusing if you are not aware that this is a franchise and you could easily be getting valuable & FREE advice from someone like Alden and then connect with another company. I would bet that this company – just check out the owner Helen’s extensive experience with the Alzheimer’s community – is hands down the best out there. I know so much more now through years of exhaustive experience. I don’t know if I ever thanked them, but I hope my recommendation steers at least one person to this particular office and that they know how many lives they have touched. I almost never write reviews even when I feel I should, but this one is different.”

Terry L.
×
TESTIMONIALS

“Outstanding professional service. Highly recommend Lynn Hancock and her team for home care or placement needs.”

Debra W.
×
TESTIMONIALS

“Alden Rice was an absolutely priceless resource during a difficult time. When my sister was diagnosed with early onset Alzheimer’s Disease, I was living and working full-time in Texas. I had no idea how to find housing in Richmond that would accommodate my sister’s needs and budget. Alden educated me, identified several apartments that would be a good fit for my sister, emailed pricing for all of them and then met us to tour the apartments when I visited Richmond. With Alden’s expert guidance, we found a home for my sister that met her needs. Astonishingly, we did not pay for Alden’s help. The apartments paid the fee to Always Best Care. Alden is a treasure. I could not have done it without her.”

Carrie J.
×
TESTIMONIALS

“Alden & Always Best Care are wonderful to work with. Their knowledge of the local senior service provides and ability to match the personal needs with financial capacity is amazing. I have referred two other friends to Alden, and both have come back with glowing reviews as well. The most amazing thing is that all of this wonderful service is free to the families that need help. If you have a loved one that has reached a stage in life that they need additional help in their own home or have to face the reality of not being able to stay at home, Alden & Always Best Care should be your first call.”

Hurst K.
×
TESTIMONIALS

“Excellent choices presented tailored to our family needs and done with genuine care, sensitivity and expert knowledge.”

Errol R.
×
TESTIMONIALS

“Love having a resource like Always Best Care (Alden Rice) to lead my family through this process. Being knowledgeable and patient has been two key attributes I have valued in making this difficult decision. Alden always follows up! I highly recommend this service. I wish more people knew about this.”

Nora C.
×
TESTIMONIALS

“Lynn Hancock was awesome. She was both professional and caring. She assisted my in-laws on two occasions to get settled in their living situations. She also worked with a close friend to give a senior parent in home assistance, allowing the family to have peace of mind with the care of their loved one. I highly recommend Lynn and Always Best Care.”

Lee S.
×
TESTIMONIALS

“Lynn provides a great service to families during what can be a very difficult time. Her knowledge and compassion make her great at what she does!”

Joel E.
×
TESTIMONIALS

“Words can’t express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don’t know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother’s life during her illness. For this, I and my family will be forever grateful.”

A G.
×
TESTIMONIALS

“Words can’t express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don’t know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother’s life during her illness. For this, I and my family will be forever grateful.”

Charlie B.
×
TESTIMONIALS

“Thank you for all your help in the assisted living search. Your knowledge and input were invaluable in finding Hermitage. Mom is doing really well. Hospice says she doesn’t need hospice. She has started physical therapy. We feel fortunate that we had already been through their process so she could transfer there from the hospital. Thanks again!”

Audrey A.
×
TESTIMONIALS

“Always Best Care has been a life-saver for me in so many different capacities for at least 7 years….one of their phenomenal staff literally did save my life one time and they have never been anything but compassionate and caring and cannot thank everyone at ABC so much for everything!”

Linda S.
×
TESTIMONIALS

“Excellent staff. Attentive and compassionate. Highly recommend!”

Deborah W.
×
TESTIMONIALS

“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”

Herring V.
×
TESTIMONIALS

“Working with Lynn Hancock was the best experience I ever had in my life. She is very kind considerate. Having her as a boss was truthfully a great experience she helps her employees in times of need. She matches up the right people for each cases accordingly. I would strongly recommend working for Lynn she is the best.”

Joann C.
×
TESTIMONIALS

“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family’s circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”

Lannette B.
×
TESTIMONIALS

“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”

Bill B.
×
TESTIMONIALS

“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family’s circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”

Lanette B.
OUR SERVICES
SPECIAL SOLUTIONS FOR SPECIAL NEEDS

Health Monitoring Devices & Special Services

Discover our porfolio of technology and special care services, designed to cater to the needs of you and your loved ones.

Male-Senior-Telehealth-Finger

Always In Touch

A complimentary telephone reassurance program that provides companionship to seniors and disabled adults

Balance Tracking System

A computerized balance assessment tool that provides an objective, accurate, and reliable fall risk assessment

Remote Patient Monitoring

Monitoring and reporting of vital health signs and 24/7 access to a clinical call center

Personal Emergency Response System

The Personal Emergency Response alert system ensures a timely response in case of a medical emergency

NEED CARE TODAY?

Contact Us For Care Consultation

Always Best Care helps seniors and their family through the entire process. Our care coordinators are local and have in-depth knowledge of our senior living partners and services.

Female-Caregiver-cg-pg
Caregiver-Reading
AWARDS
OUR AWARDS

Serving Our Community and Friends

We are very proud of our awards and recognitions of excellence in the senior care industry

  • NAHC-Private-Duty-Award
Smiling-Man-Caregiver
The Most Reliable CARE

Dedicated to Exceeding Your Expectations… Always

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of
Always Best Care

Nature-Caregiver-Senior-Mobile Nature-Caregiver-Senior
MEET OUR TEAM

The Best Senior Care in Greater Richmond and Surrounding Communities

Our employees are our own – not contractors. Caregivers are thoroughly screened, trained and insured. We are dedicated to exceeding your expectations…always.

CAREGIVERS

Join Our Caregiver Team

Whether you are an experienced caregiver or looking to launch your career, contact us today to learn about opportunities that may be available in your area

Caregivers-Group Caregivers-Group
Ready To Answer Your Questions

FAQs About Our Senior Care Services

Female-Caregiver-Mobile Female-Caregiver-Desktop

It’s becoming more and more common for families to live far apart from each other, and leaving an elderly relative alone at home can be a major source of anxiety if you’re not nearby. Always Best Care provides the reassurance you need that your loved ones are safe and happy, with a compassionate caregiver available in case of an emergency. We’ll help them handle their daily tasks so that you can manage your own life with confidence and peace of mind. In addition, home care is often considered a healthier and more affordable option for families when compared to long-term nursing facilities.

Choosing an in-home senior care provider can be a daunting task. However, there are a few guidelines to keep in mind. First, ask your friends and family for recommendations. If you’re unable to get any suggestions, search for local and state organizations that recognize the best providers in the industry. Doing so can help narrow down a shortlist of home care agencies. Next, set up meetings with your top choices and ensure that they meet your criteria. Don’t forget to ask your senior for their opinion, too. Doing so will help you make an informed home care decision.

When hiring an in-home care provider, it’s important to ensure that they are insured to protect you and your loved one. Always Best Care not only provides our clients with insurance coverage but also Worker’s Compensation. That way, in the unlikely event that an accident occurs while a caregiver is working in your loved one’s home, you are protected against any claims or damages. These protections not only benefit you and your loved one, but also directly benefit our caregivers, enabling us to attract some of the most skilled and compassionate individuals for Home Care in Glen Allen.

In the mid-90s, Always Best Care founder Michael Newman grew frustrated by the lack of resources available for seniors in his community. That frustration helped him shape a vision: to create a home care company that would provide trusted care, compassionate support, and professional advice for seniors and their loved ones. In 1996, Michael channeled his frustration into founding Always Best Care, which has since become one of the nation’s leading providers of in-home care for seniors. Today, people with passion continue to make Always Best Care what it is today. While times may change, our company’s commitment to compassionate home care will always remain the same.

To provide the best home care in Glen Allen, we believe that it’s crucial for seniors and their caregivers to build a strong relationship that is fortified with trust. Without it, all parties can suffer. However, at Always Best Care, our caregivers are allowed requested vacations. There may also be times when caregivers become ill. In such cases, a substitute caregiver takes responsibility for your loved one’s care. We inform the substitute caregiver about all your loved one’s likes and dislikes to minimize disruptions. If additional care is required in the morning, afternoon, and evening, we will do our best to accommodate.

We understand that many seniors can lead mostly independent lives, but occasionally they may need assistance. At Always Best Care, we’re thrilled when we can schedule a caregiver in a very short turnaround. That’s why we’re happy to offer part-time in-home care for seniors in Glen Allen. Our team of compassionate caregivers can be `available to assist your senior loved one morning, noon, and night.

Our home care providers in Glen Allen can assist with a wide range of services to help your senior live a fulfilling, independent life at home. Some of our most requested home care services include the following:

• Light Housekeeping
• Medication Reminders
• Community Activity Escorts
• Companionship
• Meal Prep
• Nutrition Monitoring
• Incontinence Care
• Transportation and Errand Running
• Dressing and Grooming

Contact our Always Best Care office today to learn more about the additional home care services we offer.

We believe that safety is one of the most important aspects of home care in Glen Allen. As such, we train our caregivers to assess your senior loved one’s home to identify any potential hazards that could lead to accidents. Before providing in-home care services, we will perform a safety assessment of your loved one’s property to identify ways to make their home safer. This may include introducing grab rails in hallways or showers or making other small changes. To ensure ongoing safety measures are met, your caregiver will continue to monitor your senior’s mobility and recommend any necessary equipment or technology to make their life easier and safer.

Yes. We understand that, with time, a senior’s home care needs can change. If they do, your Care Coordinator will be there to re-evaluate and adjust your non-medical home care services in Glen Allen as needed.

Our senior home care providers in Glen Allen are dedicated to delivering compassionate, exceptional care. That dedication often translates to specialized training and preferred areas of focus. Please don’t hesitate to inform us of any unique health needs or requirements your loved one has during your care consultation with Always Best Care.

Female-Caregiver-Mobile Female-Caregiver-Desktop

News & Insights

Explore the latest insights, trends, and tips from the home care and caregiving industry

Subscribe to news about

Senior Care Services

Senior-Care-Services-GP

Partnerships for the Best Senior Care

We have partnered with the best groups and institutions to provide the best care for you.

NAHC-Logo
Safe-and-Sound
Alz-Walk-Logo
HCAOA-Logo
HCAOA-We-Follow
Home-Care-Pulse-Endorsed
AEDA-Champion-Logo