With a background in nursing and a passion for senior care, Hanh Hoang opened a Right at Home location to support families and raise awareness about in-home care.
Staff Writer
7:30 AM • 01/10/25
Right at Home* is now serving families in Missouri City, Texas, thanks to Hanh Hoang, a seasoned nurse with over 14 years of experience. Inspired by her personal experiences witnessing her family and extended family caring for her aging grandparents, Hoang brings a deep understanding of the challenges families face when managing in-home care for their loved ones. Her journey from bedside nursing to health care leadership instilled in her a passion for patient-focused care, making her decision to open a Right at Home franchise a natural fit.
What excites Hoang most about this new chapter is the opportunity to educate the community about the availability of in-home care services. Her vision extends beyond running a business — she aims to be a trusted resource for families navigating caregiving challenges, offering support and solutions that make a meaningful impact. With Right at Home’s strong support system and commitment to quality care, Hoang is ready to grow her business while fostering greater awareness about the benefits of in-home care.
1851 Franchise spoke to Hoang about her franchise journey. Here’s what she had to say.
1851 Franchise: Frame your personal story for us. What did you do before franchising, and how did you decide franchising made sense for you?
Hanh Hoang: I've been a nurse for about 14 years, with nine to 10 of those years spent in bedside nursing. Eventually, I transitioned into the leadership side of nursing, where I gained valuable experience in managing health care operations from the hospital perspective. This included learning about patient care and the broader aspects of health care management.
Throughout those years, I always had a passion for investing in a business that gives back to the community and branching out on my own. It took some time to figure out exactly what I wanted to do, but my experiences with my grandparents played a significant role in shaping my decision. Both of my grandparents aged at home, and my family — including my aunts and uncles — struggled to care for them. Despite everyone's best efforts, there were challenges and difficulties.
Ultimately, both my grandparents passed away at home, and seeing the struggles my family faced made me consider in-home care as a career path. At the time, we didn’t even know such services existed or that private pay was an option. This led me to research the in-home care industry, where I discovered Right at Home. After looking into various franchises offering similar services, I chose Right at Home because of the strong support they provide to franchisees.
1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?
Hoang: My perception of franchising was that it’s like becoming part of a family — you get the support needed to run a successful business using proven systems and operational methods. When you invest in a franchise, you’re buying into a tested way of doing things that eliminates the need to start from scratch with a culture that is a good match.
If I could share one thing about my experience, it’s that franchising offers a great opportunity to become a business owner without the overwhelming task of figuring everything out for the first time.
1851: What made you pick this brand? What excites you most about this company?
Hoang: What drew me to Right at Home was how organized and supportive the process was from the very beginning. I felt heard and understood throughout, especially with Jessica Cornelius guiding me through the process. I appreciated not having to explain myself too much because they really understood my needs from the start.
Coming from a health care background, education and training are incredibly important to me. Right at Home’s learning and development team focus on these aspects, along with their transparent discovery process, resonated deeply. It didn’t feel salesy at all. Instead, it felt like they were genuinely focused on helping me make the right decision. On top of that, they’re highly ranked by Franchise Business Review, which further reinforced my confidence in the brand.
1851: What do you hope to achieve with your business? What are your plans for growth?
Hoang: My main focus is to promote awareness about in-home care. A lot of people don’t know that services like this exist or that they can be affordable and accessible. My goal is to educate families, clients and the community, making sure they know we’re here to support them.
Through education and awareness, I hope to drive growth for the business. It’s all about letting people know that they don’t have to navigate caregiving challenges alone — we’re here to help.
1851: What is the one thing about your story you want us to know?
Hoang: The one thing I want to share is that the struggles my entire family faced with my grandparents, emotional and physical challenges, could have been alleviated if we had known about services like this. My mission now is to ensure others don’t go through the same challenges simply because they aren’t aware that help is available. That’s my jam.
1851: What advice do you have for other people thinking about becoming franchise owners?
Hoang: Make sure you pursue an industry you’re passionate about. Once you’ve identified your passion, take the time to thoroughly research and evaluate your options. It’s essential to choose a system you’ll be happy to be a part of long-term.
ABOUT RIGHT AT HOME:
Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 700 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit https://www.rightathome.net/ or read the Right at Home blog at https://www.rightathome.net/blog/.
To learn more about Right at Home of Missouri City, Texas, please visit https://www.rightathome.net/missouri-city-tx/.
*This brand is a paid partner of 1851 Franchise. For more information on paid partnerships please click here.