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Always Best Care of Greater West Houston

Long-Term Care Insurance Support at Always Best Care

Unlock the Long-Term Care benefits you’ve already paid for.

At Always Best Care of Greater West Houston, we help families turn their Long-Term Care insurance policies into real, dependable hours of in-home care. Our team specializes in navigating the complexities of LTC insurance — from interpreting policy language to coordinating benefits, submitting claims, and ensuring you receive every hour of care you are appropriately entitled to.

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You paid the premiums —
we help to realize the potential.

Why Families in Greater West Houston Trust Always Best Care for LTC Claims

Our Long-Term Care specialists translate complex policy language into approved care hours, design care plans that align with insurer definitions, and manage every step from claim submission to care delivery.

Our approach includes:

  • Closing the gap between policy language and care plans
  • Claims filing and appeals support
  • Proactive communication and documentation with insurers
  • Fast caregiver scheduling throughout Greater West Houston and surrounding communities
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What Long-Term Care Insurance May Cover

Our care plans are designed with your policy in mind — helping you appropriately maximize coverage with minimal stress.

Every policy is unique, but most Long-Term Care plans include coverage for services that are essential for personal health and well-being:

Activities of Daily Living (ADLs)

ADLs refer to the fundamental self-care tasks that individuals typically perform daily. These activities are essential for personal health and well-being. Many policies require at least 2 of these needing to be met. The primary ADLs include:
  • Bathing and Showering: The ability to wash oneself and maintain personal hygiene.
  • Dressing: The capability to choose appropriate clothing and dress oneself.
  • Eating: The ability to feed oneself, including the use of utensils.
  • Transferring: Moving from one position to another, such as from a bed to a chair.
  • Toileting: The ability to use the toilet and perform associated personal hygiene.
  • Continence: The ability to control bladder and bowel functions.
Our LTC Process

Our LTC Process

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Free Policy Review & Benefit Mapping

We analyze your policy to identify covered services, benefit triggers, and limitations.

Eligibility Confirmation

We confirm elimination periods, waiting periods, and benefit start dates.

Claims Submission

Our team prepares and submits your claims packet directly to your insurer.

Approval & Scheduling

Once approved, we staff and launch care services quickly — often within the same week.

Ongoing Support

We manage documentation, billing, care logs, and reimbursements — and handle appeals if needed.

Our commitment to working with LTC Carriers

In 2023, we were honored to be one of the first home care companies in the greater Houston area to be selected to be part of the CareScout Quality Network.  As a CareScout Quality Network provider, we are focused on person-centered care, so that you can enjoy an aging experience that is dignified, connected, and fulfilling.

We also collaborate individually with both legacy and modern Long-Term Care insurance carriers, including, but not limited to :

  • Bankers Life
  • CNA
  • Genworth
  • John Hancock
  • Lincoln Financial
  • Mass Mutual
  • MetLife
  • Mutual of Omaha
  • Nationwide
  • New York Life
  • Northwestern Mutual

If your carrier isn’t listed, we can still help. Our team works with all major LTC administrators and hybrid LTC products.

Documentation and Billing — Done Right

We align every care plan, shift note, and invoice with your insurer’s documentation standards to help reimbursements process smoothly and approvals stay on track.

Our process includes:

  • Care plans written to match ADL definitions
  • Weekly invoices and care logs formatted for insurer review
  • Transparent tracking of daily and monthly benefit limits
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Results
That Matter

  • Efficient claim approvals with complete, insurer-ready submissions
  • Fewer resubmissions due to accurate documentation
  • Reliable, consistent caregivers for continuity of care
  • Ongoing advocacy as care needs change over time
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Areas We Serve

Always Best Care of Greater West Houston proudly provides Long-Term Care–backed in-home care throughout Greater West Houston and surrounding communities, with flexible coverage for nearby areas.

Important Notes
Coverage and benefits are determined by your specific Long-Term Care insurance contract. Always Best Care is not the insurer — we coordinate care under your existing policy and maintain documentation in audit-ready format.
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Start Your Free LTC Policy Review Today

Get expert help turning your Long-Term Care policy into quality, dependable in-home care.

Upload your policy summary, speak with our team, or request a same week start of care.