It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Fallen Rock Hill gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Eminence, KY is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“Dan and his entire team were extremely supportive during a difficult time for our family.”
“Great service and someone that you can trust when you really need it.”
“I discussed my husband's balance problem with several senior care agencies and the agency I”
“Professional, dependable...still use them...and have .for the last 18 months..”
“Always best care has been a great experience! Great caregivers and the staff has”
“Always Best takes care of my mother-in-law. They are always prompt, courteous and helpful. They”
“Always best care has been a great experience! Great caregivers and the staff has been”
“This is a wonderful company that truly cares about their clients.”
“Great service and someone that you can trust when you really need it.”
“Dan Chitwood does an amazing job for his clients! I am always happy to recommend”
“Always Best Care Senior Services is extremely professional and caring. I highly recommend using their”
“Great service. Very knowledgeable and dependable. I appreciate that Always Best Care Senior Services works”
“Always Best Care Senior Services is extremely professional and caring. I highly recommend using their”
“Thank you so much for the compassionate care and support you provided my mom. It”
“I've worked with Dan for a couple of months now, and from where I see”
“Dan helped my uncle with Louis Dodd, which is an awful disease where he could”
“I wish Always Best was in service when I needed caregivers for my aging father.”
“I have interviewed with Robin, watched her train her employees and observed her committment to”
“Owner Robin has been a longtime volunteer at the human services nonprofit where I work,”
“Dan is one of the most caring people I know! He sat down and took”
“Dan helped my uncle with Louis Dodd, which is an awful disease where he could”
“Dan sat down with my family and grandmother, he took his time in asking questions,”
“My apologies for a mis placed comment. I was directing this dissapointment at the other”
“Dan and his entire team were extremely supportive during a difficult time for our family. We are thankful for their service and highly recommend them.”
“Great service and someone that you can trust when you really need it.”
“I discussed my husband's balance problem with several senior care agencies and the agency I was most impressed with was Always Best Care. The people they have working for them are kind and considerate. They go the extra mile to help their client remain mentally alert and physically independent. They give their client just enough help so that the client feels safe and secure but not helpless. My husband had to go to Forest Spring's Health Campus because of a fall he had at home. Because of his injury, he needed 24/7 care. I called Dan Chitwood and within an hour he had his employees helping my husband. My husband has made a complete recovery from the injury but he still needs help with a balance issue. A physical therapist comes to his home and Dan's employee helps him work on the physical therapy exercises recommended for him. My husband and I have been married for 57 years and with Dan Chitwood's employees help, who knows maybe we will make it another 57 years.”
“Professional, dependable...still use them...and have .for the last 18 months..”
“Always best care has been a great experience! Great caregivers and the staff has been great to work with. I highly recommend them!”
“Always Best takes care of my mother-in-law. They are always prompt, courteous and helpful. They take her to appointments and do light housekeeping. It gives her a sense of independence.....like she's going out with a friend. We highly recommend Always Best.”
“Always best care has been a great experience! Great caregivers and the staff has been great to work with. I highly recommend them!”
“This is a wonderful company that truly cares about their clients.”
“Great service and someone that you can trust when you really need it.”
“Dan Chitwood does an amazing job for his clients! I am always happy to recommend him if I hear of someone needing his services.”
“Always Best Care Senior Services is extremely professional and caring. I highly recommend using their services for your loved ones.”
“Great service. Very knowledgeable and dependable. I appreciate that Always Best Care Senior Services works to have the same care-taker come to the home for home-care. That consistency is such a relief to families. I have referred clients and employees to Dan Chitwood because I trust the services that they provide.”
“Always Best Care Senior Services is extremely professional and caring. I highly recommend using their services for your loved ones.”
“Thank you so much for the compassionate care and support you provided my mom. It was fantastic that she was able to reside at home for as long as she could. It was greatly appreciated!!! Thank you Heather for all your tireless effort as well.”
“I've worked with Dan for a couple of months now, and from where I see it, he is a caring individual that cares about his business immensely. Give Always Best Care a call, great company!”
“Dan helped my uncle with Louis Dodd, which is an awful disease where he could not remember things and he tended to see things that were not there and act out according to what he saw. Dan helped my Aunt with information about the disease and gave them options of facilities that could work with memory care patients. It turned out wonderful. Dan is always available with answers to any questions my husband and I have about my mother-in-law who just recently went through heart surgery at age 86. He is always helpful.”
“I wish Always Best was in service when I needed caregivers for my aging father. Robin, the owner, has great attention to detail and high standards of excellence for herself and those around her; in addition she is compassionate about those in needs and dedicated to service. I am most impressed as I hear her talk about the level of screening and training she requires for her direct caregivers"¦a family can have confidence that their loved ones are being well cared for during a difficult, challenging time.”
“I have interviewed with Robin, watched her train her employees and observed her committment to quality, caring service to her clients.”
“Owner Robin has been a longtime volunteer at the human services nonprofit where I work, and her commitment to quality and focus on getting every detail right have always impressed me. She is a consummate professional, but what impresses me more is her caring nature. She truly does want to help others. And the fact that she has extensive experience working in health care makes this an ideal fit for her.”
“Dan is one of the most caring people I know! He sat down and took a couple hours of his valuable time to discuss options and assisted living/memory care options for my grandmother. Dan helped us look at reviews of facilities, ratios of RN vs LPN along with complaints filed on facilities. He cared about where and how my grandmother would be cared for. He really looks at his clients as family and I would highly recommend anyone needing elder care, assisted living placement assistance or help figuring out where to start with caring for your senior loved ones to contact Dan. Be sure you contact Dan Chitwood at the RIGHT Always Best Care (ABC) so you get best! - ALWAYS!”
“Dan helped my uncle with Louis Dodd, which is an awful disease where he could not remember things and he tended to see things that were not there and act out according to what he saw. Dan helped my Aunt with information about the disease and gave them options of facilities that could work with memory care patients. It turned out wonderful. Dan is always available with answers to any questions my husband and I have about my mother-in-law who just recently went through heart surgery at age 86. He is always helpful.”
“Dan sat down with my family and grandmother, he took his time in asking questions, never rushed us in a decision and really helped us find the best care for my grandmother. Assisted living and Memory care placement can be so overwhelming. We felt better and appreciated his time and effort in assisting us! My grandmother is 100. We are so happy she is happy! Thank you!”
“My apologies for a mis placed comment. I was directing this dissapointment at the other group using the same name.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Harry Hill Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Puckett's Family Restaurant or visit Lucas Monument Co, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Eminence, KY, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Eminence, KY understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Eminence, KY 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
The Eminence Fire Chief determined the fire started with an office refrigerator.EMINENCE, Ky. — A large fire in the rural town of Eminence, Kentucky in Henry County has left many deeply saddened. The building both Gigi's Salon and Johnson & Co. Flooring went up in flames Monday morning.According to the Henry County Judge Executive, Scott Bates, the Eminence Fire Chief said there will not be an investigation after determining an office refrigerator started the fire."When I pulled up into work this morning, ...
The Eminence Fire Chief determined the fire started with an office refrigerator.
EMINENCE, Ky. — A large fire in the rural town of Eminence, Kentucky in Henry County has left many deeply saddened. The building both Gigi's Salon and Johnson & Co. Flooring went up in flames Monday morning.
According to the Henry County Judge Executive, Scott Bates, the Eminence Fire Chief said there will not be an investigation after determining an office refrigerator started the fire.
"When I pulled up into work this morning, just seeing it firsthand like that it's just so sad," said Payton Sprabary, a cosmetologist at the neighboring business Spruced Salon. "It brought tears to my eyes, and it made me feel almost guilty in a way, that I could come to work in a building and they're not there anymore."
Bates said was around 10 a.m. that Monday when the flames were so large that large plumes of dark smoke could be seen across the city.
"You couldn't even see the ladder truck in the smoke, everything here was just covered in smoke," he added.
The fire was so intense that most of the roof had caved in and fell on to the first floor of the building. That first floor also caved into the basement.
Once the fire was contained, shattered glass, ashes and charred debris is all that's left of Gigi's Salon and Johnson & Co. Flooring.
A member of the group "Eminence Cruisers", Brandon Shrader, said the Johnson family gives so much to the community.
"Everybody that you ask about the Johnsons, they're awesome people and they go all out," Shrader said. "They do a Halloween thing that raises money for a Christmas thing that they do for the kids. They give every kid that walks in that door a gift every year."
The judge executive also said the Johnsons also support sports games and other events in the city through sponsorships with their company. He also said this loss is personal as his niece is the owner of Gigi's Salon.
Bates also said fire departments within the county are run by volunteers and their only ladder truck is stationed in Campbellsburg. Shelby County had to bring in two more ladder trucks to help extinguish the flames.
WHAS11 asked him if this was alarming and a call to invest more into fire safety.
"It's something that you've got to sell it to the public," Bates said. "This is a service that we need and that's the thing with fire and most things like that, you don't need them until you need them, and then you don't care what it cost. And so, yeah, this is one of those times when you start thinking, do we need to try to start moving it that direction?"
As these local business owners wrap their head around recovery efforts, the community is making it known they got them covered through fundraising.
The Eminence McDonald's plan on donating 20% of their total sales on July 8 from 5-8 p.m. to the Johnson and Perry families.
The local group Eminence Cruisers are also collecting donations in their upcoming Eminence Cruise Night event at the CVS parking lot on July 12 from 5 p.m. - 12 a.m. for both businesses.
Neighboring company, Spruced Salon, has extended an invitation for the hairdressers at Gigi's Salon to come use an open chair to continue their work and serve their clients.
EMINENCE, Ky. (WAVE) – On Main Street in Eminence, a community staple went up in smoke on Monday.A fire happened at Johnson and Company Flooring on Main Street around 11 a.m. It wasn’t until the afternoon that crews could get control of the blaze.“They put blood, sweat and tears in that building every single day of their lives,” Manda Gingrich, a friend of the couple who owns Johnson and Co., said.The business has been part of the small community for 13 years, and had recently renovated the buildi...
EMINENCE, Ky. (WAVE) – On Main Street in Eminence, a community staple went up in smoke on Monday.
A fire happened at Johnson and Company Flooring on Main Street around 11 a.m. It wasn’t until the afternoon that crews could get control of the blaze.
“They put blood, sweat and tears in that building every single day of their lives,” Manda Gingrich, a friend of the couple who owns Johnson and Co., said.
The business has been part of the small community for 13 years, and had recently renovated the building.
Fortunately, the business is closed on Mondays, and nobody was inside.
“Thank God everybody is okay,” Lacy Lyons, whose daughter works at Johnson and Co., said. “That’s all that matters. Nobody was there, and we can rebuild.”
LG&E/KU turned off cut power for hundreds of people for several hours on Monday.
The chief of the Eminence Fire Department said it took firefighters from seven departments in the area to put out the flames.
One firefighter was treated at the scene for heat exhaustion.
Gingrich and Lyons say the owners constantly show up for their neighbors through donations, their Christmas toy drive, and more.
Now, they expect the community to do the same for them.
“It’s not because you have to do it,” Gingrich said. “It’s because you get to be the one to support them, because they’ve always been there for us.”
“Everything for everybody,” Lyons added. “Now it’s our turn to do it for them.”
Chief Lucas says it could be days before they know what happened since the roof collapsed on the building.
Copyright 2025 WAVE. All rights reserved.
Customers in Henry County, including Eminence and New Castle are safeHENRY COUNTY, Ky. — Residents who get water from the Henry County Water District are under a boil water advisory due to an E. coli contamination.The bacteria was found in the water supply on June 19."Bacterial contamination can occur when increased run-off enter the drinking water source (for example, following heavy rains)," officials said Thursday. "It can also happen due to a break in the distribution system (pipes) or a failure ...
Customers in Henry County, including Eminence and New Castle are safe
HENRY COUNTY, Ky. — Residents who get water from the Henry County Water District are under a boil water advisory due to an E. coli contamination.
The bacteria was found in the water supply on June 19.
"Bacterial contamination can occur when increased run-off enter the drinking water source (for example, following heavy rains)," officials said Thursday. "It can also happen due to a break in the distribution system (pipes) or a failure in the water treatment process."
Henry County Water District customers, which includes residents in Henry and Trimble counties, are urged to boil the water before drinking it.
To boil the water, bring it to a boil and let it boil for one minute, let it cool before using.
Boiled water, or bottled water, should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.
In the City of Eminence, Kentucky diners like Pucketts Family Restaurant had to think twice when serving customers on Friday.
"We are using bottled drinks, two liters to fill up their drinks and we can still wash dishes in the dishwasher because it's still hot water," said waiter Nick Sterling. "We're having to boil water to wash other dishes and produce too."
The general manager of the local business also turned off their fountain drink dispenser and want to the nearest store to purchase bottled drinks to serve as a precaution.
For Campbellsburg resident Jane Ross, who sat at a table at Pucketts, the advisory alert came as a surprise.
"Late this afternoon I want to the bank and saw a notice tape on the door that said there was a boil water advisory," she said. "That there was E. Coli in the water and I had no idea. I had been using water at my house all day."
Also impacted by the advisory was Hometown Pizza. The general manager Patricia Henderson said they couldn't open the shop for the first six hours of their business day.
"We use water to make our dough," she said. "Of course we had already made our dough for the morning so we tossed all of that out. We went and got some safe drinking water from a facility and we're actually just now getting opened back up."
The pizzeria also went into sanitation mode. They limited drinks to what they had botted and encouraged customers to bring their own if they wanted while they supplied clean ice.
"It freaks you out," Henderson said. "I mean you have to make sure you reassure your employees, the community, everybody that we are doing what we need to do to make sure that they're safe."
According to customers like Ross, they have full trust in their rural community to ensure a safe dining experience.
"We know the people here so well and I feel confident that they would follow every precaution in what we would eat here," she said.
If you did drink the water then be aware of E. Coli symptoms which can include diarrhea, cramps, nausea, or headaches. If you experience any of these symptoms and they persist, you may want to seek medical attention.
The bacteria poses an increased health risk for infants, young children, and those with weakened immune systems.
Officials said the bacteria was found at one site and upstream and downstream testing did not show any signs of contamination.
"We are inspecting the contaminated site and continuing to test the water for bacteria. We will inform you when tests show no bacteria and you no longer need to boil your water," officials said.
The issue is expected to be resolved in the next 24 hours, officials added.
As of Saturday, June 21st, Henry County Government officials posted on Facebook that the boil water advisory has been lifted for all Henry County Water customers, including Eminence and New Castle.
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