Waymo must stop charging its autonomous fleet of electric cars overnight at two Santa Monica stations, the City Council decided last week as a way to resolve a months-long dispute between residents and the driverless taxi company.
The council voted unanimously Nov. 18 to direct Waymo, the property owner and its lessees to stop overnight operations at the charging stations.
If the Mountain View-based company does not comply by Wednesday, Santa Monica will move to take legal action, interim City Atty. Heidi von Tongeln said.
The city argued in a letter that the sounds and lights violate its municipal and civil regulations, constituting a public nuisance.
But Waymo and the Virginia company that operates the stations, Voltera, have given no indication they plan to comply, pitting the rapidly-growing self-driving taxi company against residents fed up with beeping noises and light coming from the lots.
Waymo told Santa Monica officials in a Nov. 20 letter obtained by The Times that the city has a “misunderstanding of the Property’s permitted use,” which includes overnight charging.
“It became clear that the City is instead attempting to halt all uses at the Property, regardless of existing permit rights or state law and without any interest in working to keep businesses operating in the City,” the letter reads.
Several residents have complained about round-the-clock beeping and humming emitted by the self-driving Jaguars as they make their way to two charging stations near the intersection of Euclid Street and Broadway. In order to protect pedestrians, cyclists and motorists, federal law requires EVs to emit sounds.
Waymo said it took steps to reduce the noise, but residents insist that the disruptions still keeps them up at night and that the driverless cars continue to clog the streets as they wait to get into the lots.
According to a letter from the city to Waymo, Santa Monica demanded that the two lots stop operating from 11 p.m. to 6 a.m.
“The City has received many complaints from neighboring residents regarding the Broadway Lots, and particularly that the overnight operations of the lots are very disruptive to their sleep and peace and quite enjoyment of their homes,” the letter reads.
A city spokesperson did not respond to requests for comment.
In a statement, a Waymo spokesperson said the company was committed to operating and investing in the city, but did not address compliance with the overnight directive.
“We’ve been engaging with the city since day one of our operations, and we are committed to working with them to be responsive to our neighbors,” the statement read. “In response to neighbors’ feedback, we adjusted our operations at the site, and we’ll continue to seek community input.”
Waymo officials also pointed to mitigation efforts, including planting vegetation around the lots as a buffer to the light and noise.
A spokesperson for Voltera also declined to answer questions on whether it would adhere to the city’s directive.
“Voltera constructed these facilities in accordance with applicable regulations, and the City approved that construction and issued permits for current operations,” Jonathan Colbert, vice president for marketing, said in an email. “We are committed to continuing to follow those applicable regulations, as we have done from the outset.”
Fifty-six Waymo vehicles can charge at the same time at the two stations. The company has been growing rapidly and expanding the streets where the white, autonomous EVs can operate, but residents said they received no warning that two charging stations would be operating in their neighborhoods. Emails obtained by The Times suggest that city officials were also caught off-guard, learning about the stations only after residents started to complain.
The letter from the city to Waymo alleges that Voltera had “continue[d] to downplay the legitimate complaints from a significant number of neighbors, and to wrongfully insist that it and its customer Waymo are immunized from all regulation and entitled to conduct their business however they want.”
Waymo officials, according to their letter to the city, argue that state law prohibits cities from imposing restrictions on vehicle charging facilities, and that the city’s original approval included overnight use.
Neighbors of the charging station expressed support for the city’s directive but weren’t overly optimistic.
“I’m happy to see that the city has taken a stand,” said Christopher Potter, who lives near one of the lots and started an online petition urging the company to reduce its sound pollution.
Potter pointed out that several months ago that Waymo reduced the volume on the EVs when they are in reverse. Now the vehicles only beep loudly when there is a person or an object behind them — noise Potter says remains significant.
“They come in, and they set up shop, and they just want to do what they want to do,” he said.
Neighbor Darius Boorn said he cannot open his windows because “there’s always noise.”
“If they [Waymo] really wanted to do something, they could do it,” he said.
Boorn said it was frustrated residents who compelled the city to act.
“I truly believe that we forced their hand,” he said. “I think the city finally realized, our backs are against the wall unless we do this for the residents.”
Before the council took action, some residents took matters into their own hands by using cones to block the parking lots or standing in front of the driveways, causing the Waymos to stack up in the street.
Police have been called multiple times, and Waymo at one point unsuccessfully tried to get a temporary restraining order against a protesting resident.
City officials said in a letter that they have received more than 40 complaints from 15 individuals; they met with residents Oct. 15.
The letter also points to a Nov. 2 incident, when a long line of Waymos stacked in an alley leading to the lots, requiring attendants to work for about 20 minutes to clear out the blockage.
“If there had been a fire in one of the buildings or a first responder needed to access the area, they would have been trapped and blocked,” the city’s letter reads. “This is not the first such incident, only the most recent.”
The Santa Monica clash could be a sign of growing pains for the company as it continues to expand.
The company in June announced it would be expanding its service area to 120 square miles in Los Angeles County, ferrying passengers in Playa del Rey, Ladera Hieghts, Echo Park, Silver Lake and Hollywood, as well as on local freeways. The company also operates in Culver City and downtown L.A.