Always Best Care 

Trusted and Reliable Senior Care Services

Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services


Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care


Our Promise

We are committed to providing you with the best care for your specific needs


Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.


Welcome to Always Best Care of Bergen & Passaic

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our Vision:

We focus on helping our families feel good about the care of their loved one by providing the absolute best care plan customized to their needs. We recognize the psychological value of remaining in a familiar environment and we want to help your loved one age in place. We enable them to remain in their own homes with proper support.

Our Team:

Liz Johnson, is the owner of Always Best Care-Bergen & Passaic . Liz has more than 20 years of extensive healthcare and patient/caregiver advocacy experience. Her goal is to join your family's journey and provide the absolute best care plan for your loved one. Liz develops a care plan for each individual in conjunction with a nursing supervisor who is a New Jersey licensed Registered Professional Nurse (RN). Liz's caregivers are trained Certified Home Health Aides who are licensed to work in the State of New Jersey. In addition, all of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. Liz is active in the local community and has strong relationships with area hospitals, social workers and other senior resources in Bergen and Passaic County. Liz and her team are dedicated to providing the highest quality care for your loved one.

Liz and her team are ready and willing to serve your special care needs today!


Like all healthcare professionals, we take Covid-19 very seriously. We follow all guidelines associated with minimizing the risk of exposure to Covid-19 to ourselves and our loved ones. Our CHHA's are well-versed in proper caregiving, in Covid-19 guidelines, and in how to use personal protective equipment (PPE) to minimize the risk of exposure to infectious diseases including Covid-19.

We ask any family members living in the home to comply with Covid-19 protection guidelines.

  • If you or other family members live in the home with your loved one, be sure to social distance and wear PPE when you leave your home.
  • Limit visits from well-meaning friends and family members who do not live in the home, and ensure they are wearing face coverings if visiting at a distance.
  • Do not visit your loved ones if you have been exposed to Covid-19 or have any symptoms associated with Covid-19

Live in Care

Always Best Care of Bergen Passaic specializes in providing live-in care. We find that this is the preferred approach for many of our clients because it provide 24-7 coverage. In our experience , many emergencies associated with falls and other issues occur at night and a certified home health aide can help prevent these issue from occurring.
Learn More

Care Consultation

The first step in our process includes a personal consultation with Liz Johnson our owner and Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs , create a detailed care plan, and work with you on financing and logistics.

Service Coverage

Always Best Care Senior Services provides senior care in Bergen & Passaic, communities of Passaic & Bergen Counties, including Clifton, Bloomingdale, Saddle Brook and neighboring communities.

Call today (877) 318-0529 Or email [email protected]

301 Beech Street, Suite BG, Hackensack, NJ 07601

Always Best Care combines national strength and standards with local accessibility and personal service.

When you meet with Liz, here is what will be covered:

We know that our exceptional service sets us apart from all other home healthcare providers. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Some key home care services we provide include:

Take the first step – contact Liz Johnson at Always Best Care today!

  • A thorough discussion of the care needs of your loved one
  • A discussion of how best to meet your requirements and the concerns of your loved one
  • A preliminary personal care plan
    Should you decide to work with Liz and her team, she will develop a highly detailed care plan based on key points covered in your initial meeting.
  • Liz and her team constantly assess and update individual care plans to adjusted to any changing physical, social, emotional and intellectual needs of your loved one.
    • Activities of daily living (dressing, personal care, bathing , incontinence care)
    • Meals cooked and served
    • Transportation (medical appointments, errands , shopping, etc.)
    • Domestic services (laundry , cleaning, etc.)
    • Facilitate social outings and help maintain personal freedom

Our Advantage

Benefits of
Always Best Care
Senior Services


Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout West Orange and surrounding areas



Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Liz Johnson

    Liz Johnson

    Owner & Care Planning Consultant for Seniors
    View Full Bio
  • Leslie Lewis

    Leslie Lewis

    Director of Client Services
    View Full Bio
  • Sandra Jones-Ross, RN

    Sandra Jones-Ross, RN

    Director of Nursing
    View Full Bio
  • Nick Stratton

    Nick Stratton

    Partner with the Stratton Ashtyani Law Group
    View Full Bio
  • Joe Schaffner

    Joe Schaffner

    Risk Management
    View Full Bio

“Liz and her team are the consumate professionals when it comes to providing quality care for our seniors. They provide compassionate and competent care without forgetting about empathy and dignity for those entrusted in their care. Providing exceptional care…and then some…isn’t what they do, it’s simply who they are. Thank you, Liz, for providing such exceptional leadership to your team!”

Ron P.

“Liz…. Is simply the Best ! Her professionalism is amazing …”

Lincoln A.

“Liz is beyond TOP NOTCH at what she does, and the services she provides. We had a difficult family situation, and she handled it with grace, and provided my family with service, and advice above and beyond what I expected to receive!!! Thank you!!!”

Rick M.

“When Always Best Care was referred to us by a friend, we didn’t quite know what to expect. Meeting the charming and charismatic Liz the owner and her smiling staff at the agency however put our hearts and minds at ease although we were in the middle of the pandemic. They are down-to-earth caring, compassionate and professional and our aunt could not ask for anything more. I truly recommend Always Best Care.”

Maria F.

“Excellent service, Always Best Care takes care well of your loved one. They are professionals and certified which makes them on top of everything. Just call Liz Johnson and she will help and goes above and beyond. I would highly recommend them.”

Mel S.

“If you are looking for the right team to help you provide in-home care for your loved one, Always Best Care should be your first call. Liz and her team are trustworthy, caring, and compassionate. They go above and beyond for their clients and their families! They are truly exceptional!”

Nick S.

“Liz and her staff are hands down the best!!!”

John C.

“Always Best Care Senior Services and CEO Liz Johnson, provide compassionate and qualified care for seniors and patients recovering from surgery. Liz has a heart for families who need to make those tough choices and is a knowledgeable resource for those in need. She addresses questions and concerns with advice and solutions based on her professional acumen and life experience. I would recommend Liz wholeheartedly. Make her your first call when you need support for a loved one!”

Kristine P.

“Always Best Care provides the highest level of in home care for your loved ones. I have used this agency to provide in home care for several family members and loved ones. Their aides provide compassionate care and have allowed my family members to age in their home with dignity and grace. Highly recommend !!!”

Carmen D.

“Excellent company! They care deeply for each person they work with and I highly recommend them. Very reliable and quick to respond. The owner is just amazing!”

Christian M.

“You will always get the best care and service. Liz is so compassionate and attentive and treats everyone as if they were family. I highly recommend!”

Karen M.

“When my special needs son broke his femur we called Liz for help. Although she specializes in Senior Care, we knew her company would take great care of our pre-teen. We can never thank Liz and her company enough for the kindness and great care they provided not just for our son, but for our entire family! What a relief it was to know he was being well cared for with such kindness and compassion. I would highly recommend Always Best Care Senior Services.”

Dan G.

“Always best care have been a good company,and they always check on the workers,and make everything so easy for me,I never have bad experience wit them,I like my supervisor Mrs Leslie and the Coordinator Esoma bcos they always check on us wit my client and confirm if everything is working so good wit us,please all I want to say to them,is to keep the good work contine,may the company continues to be bless wit good people and so caring about the Aides….thank you so very much”

Rashidat O.

“I was referred to Always Best Care by a close friend when I was searching for an assisted living community for my parents. I found the staff extremely professional and helpful right from our first meeting. What I appreciate the most is their prompt service and flexibility. Since I have my job in another city, I wasn’t able to take care of my parents and eventually had to make the difficult decision to move them to assisted living. Thanks to Always Best Care for speeding up the whole process according to my schedule. Highly Recommended!”

Nick J.

“Quick and reliable assistance from the skilled team at Always Best Care played a major in my father’s recovery from osteoporosis. The assigned caregiver was extremely patient and supportive. He helped my father with all sorts of exercises. I strongly recommend Always Best Care for the well being of your beloved elders.”

Mustafa H.

“We found Anna through Always Best Care to take care of my ailing mother-in-law. She is honest, reliable, and goes out of her way to help my mother-in-law with her daily chores. I never have to worry that she wouldn’t show up on time or would find excuses for not doing some tasks. She is also very funny and keeps us laughing all day long. We are really happy with the services offered by Always Best Care. The attentiveness and quick response of their staff has made things quite easy for us. We know that they are there to address our needs no matter what time of the day we call them. They genuinely care about the health and well-being of their clients. And that’s what makes them so much better than other agencies.”

Rambo J.

“After my father was diagnosed with Alzheimer’s, we looked at all of the different companies in the marketplace. We received great care from our caregiver and really appreciated the patient approach they took with my dad. With much gratitude to the team at Always Best Care!”

Connie M.

“Nicky provided ten months of excellent care to my 82 years old mother who had dementia. She was caring in every possible way which was exactly what the family wanted for her. She passed away last month, but peacefully and with dignity. Thank you so much Always Best Care for the amazing service.”

Larry K.

“I would like to offer my thanks to Always Best Care for providing what I believe is a top-class service. They have amazing caregivers who took care of my mother-in-law post her heart surgery. She was back to her normal routine faster than we thought. It wouldn’t have been possible without the care and support of their caregivers.”

Waylon C.

“Your approach and calming demeanor are truly a gift and personal calling! You have helped more than you will ever realize”

Robbie M.

“Great Agency! Esoma The Coordinator is the best in the field! So caring about the Aides! Thanks again!”

Betty M.

“I am a current client of this provider My ninety year old grandfather was diagnosed with Alzheimer’s a few months ago. Without the in home care provided by Always Best Care, I do not know how we would have managed everything. I am grateful for the dedicated service they have provided to us.”

Allen B.

“It has been a delightful experience to work with Always Best Care. Over the last three years, I have had a few caregivers come in to care for my mother who has Alzheimer’s. When she was diagnosed with the condition, I had little hope of her getting back to her normal self again. She had almost stopped smiling. But after I had the wonderful caregivers to care for her, I saw a great improvement in her health. She seems not only healthier, but happier too. Thank you Always Best Care.”

Cindy R.

“I really liked the caregiver who came to help my mom during her recovery from a major surgery. She took great care of her and ensured a quick recovery. A hearty thanks to Always Best Care.”

Christoper W.

“I would like to offer my thanks to Always Best Care for providing what I believe is a top-class service. They have amazing caregivers who took care of my mother-in-law post her heart surgery. She was back to her normal routine faster than we thought. It wouldn’t have been possible without the care and support of their caregivers.”

Stephen B.

“I am a current client of this provider I would like to offer my thanks to Always Best Care for providing what I believe is a top-class service. They have amazing caregivers who took care of my mother-in-law post her heart surgery. She was back to her normal routine faster than we thought. It wouldn’t have been possible without the care and support of their caregivers.”

Waylon C.

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