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It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Cleveland Heights, OH

Home Care Cleveland Heights, OH

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Grant Deming's Forest Hill Allotment Historic District gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Cleveland Heights, OH is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Cleveland Heights, OH

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“I am surprised to read poor reviews on ABC. We were 100% satisfied with all the care our mother received from ABC after a fall and related surgery last year. We had a nurse, physical therapist, occupational therapist and home health aide for showering. Each staff member was exceptional. We would definitely use them again.”

Charlie B.
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TESTIMONIALS

“Great home care experience all around! Between the nursing, therapy, and caregivers I couldn't ask for a better company! Keep up the great work!!”

Evil K.
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TESTIMONIALS

“I switched to Always Best Care from another visiting nurse association and I’m so glad I did. The staff was great and made every effort to help my mom recover from her stroke. They always gave us 1 or 2 days notice on appointments and were always on time. If we had to reschedule, they were understanding. Most importantly, they helped quite a lot! I highly recommend them over VNA. Thanks for helping our family.”

Kat D.
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TESTIMONIALS

“The representatives are always professional! You can tell they love what they do!”

Michele F.
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TESTIMONIALS

“I love working for this company . I've been working for about a year and a half . I highly recommend this company to caregivers as well as people in need of good quality service and standards . 5 stars is a true rating and it's an honor to be a part of the team.”

Lisa N.
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TESTIMONIALS

“I am very pleased to recommend Always Best Care Cleveland South. The staff of ABC are hardworking, genuine and wonderful individuals that truly have a passion for caring for others. I cannot say better things about their management as they are quick to respond, deliver excellent customer services and genuinely care about giving excellent service. They are very understanding of delicate situations and handle issues with sensitivity. I wouldn’t trust the care of my loved ones with anyone else. Excellent organization!”

Tori D.
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TESTIMONIALS

“I am very pleased to recommend Always Best Care Cleveland South. The staff of ABC are hardworking, genuine and wonderful individuals that truly have a passion for caring for others. I cannot say better things about their management as they are quick to respond, deliver excellent customer services and genuinely care about giving excellent service. They are very understanding of delicate situations and handle issues with sensitivity. I wouldn’t trust the care of my loved ones with anyone else. Excellent organization!”

Tori M.
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TESTIMONIALS

“I retired my full time job two years ago but still wanted to work part time only in a different field. I have always enjoyed helping people and I was lucky enough to find Always Best Care and have been working for them for two years. Keith and his entire staff are very personable, are easy to contact and/or get a return call in a timely fashion and will work with you when scheduling your work hours. I have been blessed to work with quite a few elderly people and have enjoyed every minute. They are sweet, kind, gentle and so appreciative for everything you do for them. I love everyday working to help those in need of help. Debi Mick”

Debi M.
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TESTIMONIALS

“My husband passed away on 4/11/17. His life was extended greatly because of the care you supplied, Keith through the VA. The caregivers gave him exercises as well as help with showering, dressing, and the most important, good company. His alzheimer's limited his talking but they always made him laugh. God bless you all.”

Anna M.
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TESTIMONIALS

“Mr. McCurdy our family thanks you for the wonderful care you provided to our parents. Your caregivers were so very good and compassionate to Kenneth and Esther. They went above and beyond our expectations and provided a level of care we cannot express enough. We will highly recommend you to anyone in need of your services. Once again thank you.”

Ronald O.
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TESTIMONIALS

“Hello Keith, Want to thank you for sending us the help we needed. Stephanie & Desiree were wonderful- put us at ease and were so caring. Excellent. The help you all gave comforted us and got us through the worst day of our lives. Bless you all for the work you do- and it is BEST CARE- EXCELLENT COMPANY.”

Deb L.

What is Non-Medical Senior Care in Cleveland Heights, OH?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Cleveland Heights, OH

Types of Elderly Care in Cleveland Heights, OH

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Cleveland Heights, OH
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Cleveland Heights, OH
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Forest Hill Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Cleveland Heights, OH
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Michaelangelo's Italian Restaurant & Wine Bar or visit Mayfield Heights Historic District, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Cleveland Heights, OH

Benefits of Home Care in Cleveland Heights, OH

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Cleveland Heights, OH, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Cleveland Heights, OH

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your OH's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Cleveland Heights, OH

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Cleveland Heights, OH understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Cleveland Heights, OH

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Cleveland Heights, OH

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Forest Hills Place
  • Judson Park
  • Welcome House Inc
  • Cedarwood Plaza
  • McGregor Home
  • Homewood nursing/assist living
Home Care Cleveland Heights, OH

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Cleveland Heights, OH

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Cleveland Heights, OH 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Cleveland Heights, OH

Latest News in Cleveland Heights, OH

Horrigan resignation raises questions about involvement in city business by mayor’s wife

CLEVELAND HEIGHTS, Ohio -- When former city administrator Dan Horrigan gave his general reason for resigning after less than three months on the job, it left little to the imagination of many city residents.A press release issued last week by Mayor Kahlil Seren stated that “the way that his tenure ended is disappointing, but our resolve in finding the right teammate remains strong.”“Teammate” appears to be the operative word here.Horrigan, a former two-term mayor in Akron, subsequently told his ho...

CLEVELAND HEIGHTS, Ohio -- When former city administrator Dan Horrigan gave his general reason for resigning after less than three months on the job, it left little to the imagination of many city residents.

A press release issued last week by Mayor Kahlil Seren stated that “the way that his tenure ended is disappointing, but our resolve in finding the right teammate remains strong.”

“Teammate” appears to be the operative word here.

Horrigan, a former two-term mayor in Akron, subsequently told his hometown newspaper, the Akron Beacon Journal, that he abruptly left Cleveland Heights March 17 over issues involving “a hostile work environment” created by an unidentified Seren family member.

That was all many Cleveland Heights residents needed in order to connect the dots, leading to a beehive of ensuing activity on social media.

The torrent of allegations points to Seren’s wife, Natalie McDaniel, who has been a regular fixture at City Hall since her husband became the first popularly elected mayor in the town’s history.

Horrigan went on to tell the Akron Beacon Journal that he felt that leaving those workplace issues unaddressed would amount to nothing more than “complicity” on his part.

While he did not identify the family member in question, residents had pointed to undated photos taken in City Hall showing McDaniel standing with municipal employees and carrying the mayor’s identification badge and access key card.

McDaniel is not a city employee and those access cards are not intended to be shared.

Cleveland Heights City Council President Tony Cuda made note of the Akron Beacon Journal article on the day it came out, calling it “disturbing.”

“Our former city administrator, Dan Horrigan, talked about a ‘hostile work environment’ and intimated that a relative of the mayor’s was responsible,” Cuda said in a blanket email.

“He left after only 2 1/2 months, saying the situation was untenable,” Cuda added.

A former City Council member said many of the accounts involving undue influence on McDaniel’s part come from city employees who need to remain anonymous for fear of losing their jobs.

On these and other issues, which include McDaniel reportedly sitting in on city business, residents have filed numerous public records requests that have yet to be answered, the former council member added.

Horrigan had not responded to requests for additional comment about his departure both before and after the Akron Beacon Journal article -- as had been the case with the Seren administration as well.

He became the third city administrator to resign from the new post in as many years.

His predecessors -- first former Erie, Pa., mayor Joe Sinnott and then Danny Williams, a former Cuyahoga County official and nonprofit director -- each left after about a year on the job, with McDaniel not being mentioned.

Sinnott went back to Erie to become the county’s economic development director.

Williams planned other pursuits just shy of retirement.

But he also mentioned a differing management philosophy: the “Lean Six Sigma”-style that Williams admitted was not his strong suit.

Williams said at the time that his approach involved building “good will and camaraderie.”

While they are not mutually exclusive approaches, they are not automatically compatible, Williams said at the time.

“Sometimes you have to be honest with yourself about what you bring to the party and what you don’t,” Williams said.

Back at Horrigan, Cuda said it was a shame to lose another good city administrator “over what seems like a problem that should have been easily resolved.”

In a March 25 Facebook post, Council Vice President Davida Russell, a longtime local labor leader, thanked Horrigan for his “candor and honesty,” as well as his efforts to address this issue.

“I am deeply troubled that our dedicated Cleveland Heights city employees are being subjected to a hostile and disrespectful work environment,” Russell stated, “especially by an individual who isn’t on the city’s payroll or in an official position.

“Neither is acceptable,” Russell added.

Read more from the Sun Press.

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Made Cleveland in Cleveland Heights 'permanently closed' following vendors not getting paid for months

Following several complaints and small claims filings, Made Cleveland is "permanently closed," according to Google. But, former vendors say they still have yet to be paid.CLEVELAND HEIGHTS, Ohio — Following several complaints and small claims filings, Made Cleveland is "permanently closed," according to Google. But, former vendors say they still have yet to be paid.In December, we brought you the stories of four former Made Cleveland vendors who alleged the business' owner, Ashley O'Connor, hadn't paid...

Following several complaints and small claims filings, Made Cleveland is "permanently closed," according to Google. But, former vendors say they still have yet to be paid.

CLEVELAND HEIGHTS, Ohio — Following several complaints and small claims filings, Made Cleveland is "permanently closed," according to Google. But, former vendors say they still have yet to be paid.

In December, we brought you the stories of four former Made Cleveland vendors who alleged the business' owner, Ashley O'Connor, hadn't paid them for months.

According to the contract between Made Cleveland and its vendors, 60% of each product sold goes to the artist, and 40% goes to Made Cleveland.

Those payouts are supposed to be processed every seventh of the month, according to a contract News 5 was provided with.

When we talked with O'Connor last year, she admitted to not paying some vendors — saying it was due to the pandemic and the complexities of running a grassroots operation.

"We have been actively working to address these delays while ensuring we maintain the integrity and sustainability of Made Cleveland. To do so, we have implemented and executed a weekly payout schedule to our vendors to increase their cash flow, reduce their liability, and regain their trust," O'Connor told me in December.

Six former vendors of Made Cleveland filed small claims disputes in Cleveland Heights Municipal Court starting in November 2024.

RELATED: Former Cleveland Heights consignment shop vendors say owner hasn't paid them in months

According to Cleveland Heights court records, all six former vendors won their cases in February.

More than $5,500 plus interest and fees are now owed to the group, but at least four vendors told me they still haven't seen a dime.

"It's an experience none of us really wanted to have," former Made Cleveland vendor that won a small claims dispute against the business, Gina Wilkolak, told me Monday.

Wilkolak is owed at least $642.66.

"We've sent letters of demand. We've called the store. We've sent emails, and we cannot get any response from Ash O'Connor," Wilkolak explained. "The whole experience has been very frustrating and upsetting. I'm fully ready to put this behind me."

Another former vendor and employee of Made Cleveland, Allie Morris, is owed at least $821.70. She, too, said she hasn't been paid yet.

Morris won her small claims dispute against Made Cleveland as well.

"None of us really know the next steps," Morris said.

Not only are a handful of vendors owed money, but according to Cuyahoga County court documents, the Ohio Department of Taxation has placed 43 judgment liens against Made Cleveland from 2021 to 2024. The money owed to the agency is well over six figures, per records.

Additionally, Morris said Made Cleveland has not provided her with an accurate W-2 or a 1099.

"It just won't end, not even just not getting paid for our art, but now having to do this extra stuff for what should have been a very basic employer obligation," Morris stated. "It's just been exhausting and it just feels so unnecessary. I make so little a year like having a tax return, it is vital to have that."

The City of Cleveland Heights currently owns the building Made Cleveland operates out of. We reached out for updates on the business's relationship with the city.

The decision to wind down operations was made mutually between the store owner and the City. Made Cleveland has reached out to all vendors to pick up their inventory; the owner intends to be fully out of the space by the end of the month.

City of Cleveland Heights Director of Communications, Jessica Schantz

The City of Cleveland Heights Assistant Director of Economic Development, Brian Anderson, said, “We certainly support the mission to promote local makers and the business model. Made Cleveland was a very active part of the Coventry Business District, hosting events and marketing the district in the effort to promote the community.”

While Morris and Wilkolak are glad to see Made Cleveland leaving the Coventry space behind, Wilkolak said she wants to see the city take more accountability.

"I felt like their statement basically said, well, she did good things and she paid her rent to us," Wilkolak said. "On the outside it looked like Made Cleveland was doing a really great thing, especially for the community, especially for the area of Coventry. It really looked like they were hyping up local artists and getting involved in all of the different events and everything, but at the end of the day, none of that was really actually happening. We were really just supporting one person and they were taking all the money and keeping it. We never actually got to see what a proper supportive consignment shop in this area in Cleveland Heights could actually be."

When searching Made Cleveland on Google, the search engine marks the business as "permanently closed."

However, the news of this business soon departing from the Coventry neighborhood has some vendors claiming O'Connor hasn't returned their merchandise as recently as two weeks ago.

"Vendor here— I am also awaiting payments from the owner and my remaining stock is currently locked in her store. I have no idea how to get it and no way to contact the owner, as she has now shut down the website and email addresses. I never expected this to happen," former Made Cleveland vendor Tommy Chesnes wrote in a review under Made Cleveland's page on Google.

For Morris and Wilkolak, both said they were fortunate enough to have already retrieved their items.

"I pulled my stock back in October, but I have heard from other artists and just through the pipeline that [Ashley O'Connor] sent out an email saying that it was closing and to come get their stuff, but then people, you know, they schedule to get their things and then she cancels on them," Morris shared. "People's stock is basically just held in limbo. They can't sell it. They're not earning any money. I feel so bad for them that it's just stuck there."

I stopped by the store Monday night and looked inside the store's windows.

Quite a few items remain inside the locked up store despite the City of Cleveland Heights saying Made Cleveland intends to vacate the space in the next week.

"It's like a double-edged sword because I don't want Cleveland Heights to not support the arts, and I hope they understand that it was her as a person, not the artists collectively that failed," Morris noted.

I've reached out to O'Connor several times for a statement/interview since March 17. I've even extended the deadline on that opportunity three times.

However, the only response I received from O'Connor on Monday was her asking, "Who's having a hard time getting their belongings? I'd like to ensure they're getting the right information."

I provided two business names in response to her question but have not heard back since.

Wilkolak said she hopes the community will still support small businesses and doesn't want her situation to taint that idea for customers.

"Please don't take this whole situation as this is what every store is like because it's not. Feel free to just reach out to the artists and say, 'Hey, I saw your stuff in the store. I want to make sure you're being taken care of properly. Is it cool if I buy your stuff in the store? Does that support you? Does that help you?' I don't want consignment shops to be given a bad name because we had a bad situation with one," Wilkolak added.

I asked the City of Cleveland Heights what's next for the space at 1807 Coventry Road once Made Cleveland is out. As soon as we find out, we'll follow through.

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Northeast Ohio road closures and detours: I-77, I-480 have major projects

CLEVELAND, Ohio — Spring is here and that means Northeast Ohio drivers should expect to deal with road-construction projects over the next several months.Among the most prominent projects is the planned closure of two major ramps connecting Interstate 480 to I-77, which will affect an estimated 16,000 motorists.The closing of the ramps for I-480 ea...

CLEVELAND, Ohio — Spring is here and that means Northeast Ohio drivers should expect to deal with road-construction projects over the next several months.

Among the most prominent projects is the planned closure of two major ramps connecting Interstate 480 to I-77, which will affect an estimated 16,000 motorists.

The closing of the ramps for I-480 east to I-77 north and from I-480 west to I-77 south will run from April 28 through early September, the Ohio Department of Transportation said.

Meanwhile, many other smaller projects will still affect motorists. Below is a list of detours and delays that Northeast Ohio drivers can expect in the next few weeks.

Wallings Road between West Mill Road and Mill Road will be close April 7 and remain closed through April 2026 for bridge replacement and widening.

I-77 southbound entrance and exit ramps to Wallings Road will close April 7 and remain closed through April 2026 for bridge replacement and widening.

I-480 west to I-77 south will close April 28 through September for bridge deck replacement.

I-480 east to I-77 north will close April 28 through September for bridge deck replacement.

Ohio 176 north between Steel Yard Road and I-71 will have various lane restrictions and traffic shifts beginning on Monday through early November.

Ohio 176 north ramp to Steel Yard Road, West 14th Street and I-71 south will close Monday through early November for bridge deck replacement.

I-90 eastbound to East 55th Street ramp will close April 7 through early June for pavement replacement.

East 72nd Street under I-90 will close Monday to pedestrian and bike traffic through late April for bridge repairs.

U.S. 322 just east of Prairie Drive in Huntsburg Township will have various lane restrictions maintained by a temporary traffic signal beginning Monday through October for bridge replacement.

U.S. 6 between just west of Pleasant Valley Park and Loreto Drive in Willoughby Hills will close Tuesday through October for bridge replacement.

Pleasant Valley Road between Pleasant Valley Park and Dodd Road in Willoughby Hills will close Tuesday through October for maintenance of traffic considerations.

Ohio 84 (Ridge Road) just east of Wood Road in Perry will close April 7 through September for a culvert replacement.

U.S. 20 at the structure between Mills Creek Lane and Barton Road will be reduced to one lane of traffic in each direction for a bridge replacement project. Estimated completion is October.

Ohio 83 at the structure over Ohio 10 between Chestnut Ridge Road and Butternut Ridge Road is reduced to one lane of traffic for a bridge repair project. Traffic will be maintained using temporary traffic signals. Estimated completion is November.

Ohio 18 between Ohio 83 and Bryenton Road has been reduced to one lane of traffic for bridge replacement work. Traffic will be maintained using temporary traffic signals. Estimated completion is August.

Ohio 18 from just west of Alber Drive to Nettleton Road will have intermittent single-lane closures as needed for finalization work. All major construction items are complete and final detailed work remains. Periodic lane closures are expected till the end of June.

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Arthur Treacher's to Open in Cleveland Heights on Tuesday, April 1st

Given the events of this past winter, it's understandable that there would have been a few delays surrounding the opening of the newest Arthur Treacher's Fish & Chips. Located adjacent to The Marquee at Cedar Lee, which was destroyed by fire earlier this year, the shop was firmly in the no-drive section of Cedar Road. But now that demolition has begun, and Cedar Road has been reopened, it's all systems go for the iconic fish-and-chip shop.The do...

Given the events of this past winter, it's understandable that there would have been a few delays surrounding the opening of the newest Arthur Treacher's Fish & Chips. Located adjacent to The Marquee at Cedar Lee, which was destroyed by fire earlier this year, the shop was firmly in the no-drive section of Cedar Road. But now that demolition has begun, and Cedar Road has been reopened, it's all systems go for the iconic fish-and-chip shop.

The doors officially open at 10:30 a.m. on Tuesday, April 1st. Located at 13216 Cedar Rd., this will be store number three for the restaurant chain that once had more than 820 locations.

Under the guidance of new owner George Simon, who purchased the Cuyahoga Falls shop (1833 State Rd.) and revived the Garfield Heights location (12585 Rockside Rd.), this latest Arthur Treacher's is an "express" eatery focused on carry-out business.

Thanks to a unique relationship between prior longtime local owner Ben Vittoria, these last few Arthur Treacher’s locations adhere to the original recipes, seasonings and specifications. Diners can expect the same soul-satisfying items of their youth, such as crispy pie-shaped fish fillets, breaded shrimp, fried clams and fried chicken strips -- all coming with fragrant hush puppies and thick, ridged "chips" just waiting to be doused in malt vinegar.

Interestingly enough, the location in Cleveland Heights where the newest shop is situated was home to an Arthur Treacher's restaurant from the early 1970s until the early 1990s.

Simon says that since taking control of the all-but-extinct brand, things have been going great. In fact, plans are already in the works for a fourth location.

"We wouldn't be going into our third location if the first two were not working," he explains. "We like what's happening."

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Demolition work to begin at fire-damaged Marquee at Cedar Lee development in Cleveland Heights

Demolition work will begin Monday at the fire-damaged Marquee at Cedar Lee development in Cleveland Heights.CLEVELAND HEIGHTS, Ohio — For the last two months, a significant portion of the Marquee at Cedar Lee development has stood frozen in time.The January 24 fire burned for nearly a full day, dealing a devastating blow to this community and this project that was on the cusp of breathing new life into the Cedar-Lee district.RELATED: ...

Demolition work will begin Monday at the fire-damaged Marquee at Cedar Lee development in Cleveland Heights.

CLEVELAND HEIGHTS, Ohio — For the last two months, a significant portion of the Marquee at Cedar Lee development has stood frozen in time.

The January 24 fire burned for nearly a full day, dealing a devastating blow to this community and this project that was on the cusp of breathing new life into the Cedar-Lee district.

RELATED: Firefighters contain Cleveland Heights apartment building fire 24 hours later

For six weeks following the fire, the area remained off-limits as investigators combed through the charred remains in search of a cause that is still unknown.

“The site was, as we all know under open investigation so nobody was allowed to go inside except the specific people who were in charge of the investigation,” said Cleveland Heights Building Commissioner Eric Elmi.

That included the engineers determining what all had to go and what could possibly be saved all the way down to, including the foundations.

“If the foundations are good, in tact, not damaged by anything," Elmi said, they could be reused. "If not they have to be removed by State of Ohio's rules, once the demolition starts, they have to remove everything including the foundation from the ground and to prep it properly for the next project."

Cleveland Heights mayor announced last week that demolition would begin Monday. It will start on the Northeast corner of the project by the Wendy's on Cedar Road and make its way west.

The city says it will likely not know how long it will take until the work begins.

“Usually, with sites like this it takes about a month or more sometimes because to knock down everything is easy but to remove things properly is not easy,” Elmi said.

They don’t want damage that would slow the re-construction, which will begin when the site is cleared.

Because the burnt building poses a potential collapse risk within 15 feet of the surrounding area, Cedar Road from Lee Avenue to Goodnor Road remains closed. Once demolition is underway and cars can safely pass, the city intends to open reduced traffic lanes each way.

Until recently, the Cedar Lee Meadowbrook parking garage on the south side of the building was closed for safety purposes. The garage reopened on Friday, March 7, after the city boarded up openings on the side facing the damaged building.

It was a welcome site for area businesses who weren’t quite sure what to expect.

“We're steeling ourselves for a summer that's going to be pretty difficult,” said Destiny Burns, owner of CLE Urban Winery on Lee.

Her business and others were dealing with the negative impact of the ongoing construction of the $66 million mixed-use development last spring, but at least then, they knew they only had to get to this June to complete the project. Now?

"It's going to take another three or four months for this demolition to complete, its going to take another 18 months for this construction and we've already been through 18 months of construction and that was very impactful on us,” she said.

She's thankful to her customers who have supported her through it all, and though she said communication with the city was difficult in the beginning, it has improved, and she hopes it will continue.

“Maybe a weekly status meeting is what I'm asking for, just maybe a zoom call that they would hold with the stakeholders saying hey this is what's going on, this is where we're at, this is anything new,” Burns said.

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