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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Grand Rapids, OH

Home Care Grand Rapids, OH

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Meyer May House gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Grand Rapids, OH is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Grand Rapids, OH

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“Great home care experience all around! Between the nursing, therapy, and caregivers I couldn't ask for a better company! Keep up the great work!!”

Evil K.
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TESTIMONIALS

“I switched to Always Best Care from another visiting nurse association and I’m so glad I did. The staff was great and made every effort to help my mom recover from her stroke. They always gave us 1 or 2 days notice on appointments and were always on time. If we had to reschedule, they were understanding. Most importantly, they helped quite a lot! I highly recommend them over VNA. Thanks for helping our family.”

Kat D.
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TESTIMONIALS

“The representatives are always professional! You can tell they love what they do!”

Michele F.
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TESTIMONIALS

“I love working for this company . I've been working for about a year and a half . I highly recommend this company to caregivers as well as people in need of good quality service and standards . 5 stars is a true rating and it's an honor to be a part of the team.”

Lisa N.
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TESTIMONIALS

“I am very pleased to recommend Always Best Care Cleveland South. The staff of ABC are hardworking, genuine and wonderful individuals that truly have a passion for caring for others. I cannot say better things about their management as they are quick to respond, deliver excellent customer services and genuinely care about giving excellent service. They are very understanding of delicate situations and handle issues with sensitivity. I wouldn’t trust the care of my loved ones with anyone else. Excellent organization!”

Tori D.
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TESTIMONIALS

“I am very pleased to recommend Always Best Care Cleveland South. The staff of ABC are hardworking, genuine and wonderful individuals that truly have a passion for caring for others. I cannot say better things about their management as they are quick to respond, deliver excellent customer services and genuinely care about giving excellent service. They are very understanding of delicate situations and handle issues with sensitivity. I wouldn’t trust the care of my loved ones with anyone else. Excellent organization!”

Tori M.
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TESTIMONIALS

“I retired my full time job two years ago but still wanted to work part time only in a different field. I have always enjoyed helping people and I was lucky enough to find Always Best Care and have been working for them for two years. Keith and his entire staff are very personable, are easy to contact and/or get a return call in a timely fashion and will work with you when scheduling your work hours. I have been blessed to work with quite a few elderly people and have enjoyed every minute. They are sweet, kind, gentle and so appreciative for everything you do for them. I love everyday working to help those in need of help. Debi Mick”

Debi M.
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TESTIMONIALS

“My husband passed away on 4/11/17. His life was extended greatly because of the care you supplied, Keith through the VA. The caregivers gave him exercises as well as help with showering, dressing, and the most important, good company. His alzheimer's limited his talking but they always made him laugh. God bless you all.”

Anna M.
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TESTIMONIALS

“Mr. McCurdy our family thanks you for the wonderful care you provided to our parents. Your caregivers were so very good and compassionate to Kenneth and Esther. They went above and beyond our expectations and provided a level of care we cannot express enough. We will highly recommend you to anyone in need of your services. Once again thank you.”

Ronald O.
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TESTIMONIALS

“Hello Keith, Want to thank you for sending us the help we needed. Stephanie & Desiree were wonderful- put us at ease and were so caring. Excellent. The help you all gave comforted us and got us through the worst day of our lives. Bless you all for the work you do- and it is BEST CARE- EXCELLENT COMPANY.”

Deb L.

What is Non-Medical Senior Care in Grand Rapids, OH?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Grand Rapids, OH

Types of Elderly Care in Grand Rapids, OH

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Grand Rapids, OH
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Grand Rapids, OH
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Riverside Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Grand Rapids, OH
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local The Chop House Grand Rapids or visit Morris Historical Home, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Grand Rapids, OH

Benefits of Home Care in Grand Rapids, OH

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Grand Rapids, OH, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Grand Rapids, OH

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your OH's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Grand Rapids, OH

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Grand Rapids, OH understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Grand Rapids, OH

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Grand Rapids, OH

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Baldwin House Senior Living Grand Rapids
  • Heron Manor Assisted Living
  • Commonwealth Senior Living at East Paris
  • Vista Springs Riverside Gardens
  • Edison Christian Assisted Living
  • Samaritas Senior Living of Grand Rapids
Home Care Grand Rapids, OH

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Grand Rapids, OH

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Grand Rapids, OH 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Grand Rapids, OH

Latest News in Grand Rapids, OH

Longtime Toledo newspaper columnist turns 95... still writing

Mary Alice Powell began at The Blade in the 50s but has worked in the industry since the 1940s when she got a job as a cub reporter for her hometown newspaper.GRAND RAPIDS, Ohio — Longtime Toledo newspaper columnist Mary Alice Powell celebrated her 95th birthday on Sunday, as family and friends gathered in the backyard of her green bungalow across the Maumee River in Grand Rapids."Writing is wh...

Mary Alice Powell began at The Blade in the 50s but has worked in the industry since the 1940s when she got a job as a cub reporter for her hometown newspaper.

GRAND RAPIDS, Ohio — Longtime Toledo newspaper columnist Mary Alice Powell celebrated her 95th birthday on Sunday, as family and friends gathered in the backyard of her green bungalow across the Maumee River in Grand Rapids.

"Writing is what I love to do, ya know, I'm a journalist. But I think the love of people has a lot to do with it. I think enjoying people in all walks of life," said Powell on her joy in life.

Powell started her career in journalism. when she was just 18-years-old, just about a year after the end of World War II.

Powell was working in a factory at the time when her high school English teacher encouraged her to apply for a job as a cub reporter for the hometown newspaper in Adrian, Michigan.

In 1954, she started working at The Blade where she stayed until 1995 when she retired, but not before seeing the world.

Incredibly, Powell was able to have a decades long career as a writer without ever having graduated from college.

She continues to write to this day and still occasionally contributes columns to her old newspaper.

Mrs. Powell is best known for her restaurant reviews and food tips and tricks. So it was no surprise her birthday party was beautifully catered while a small jazz ensemble played in the background.

As friends and family gathered to celebrate Mrs. Powell, they shared some of their favorite stories about her.

Her colleagues say Powell was a master at getting people to tell their own stories, something she was able to use in her columns.

"Wherever she goes, we would kind of meet somebody and not think anything about it. She'll talk to somebody and pull something out of them, and say 'oh that's a good story', and then next thing you know, it'll be in the paper," said Barbara Hendel, the Society Editor, at The Blade.

One guest at the party and a person Mrs. Powell wrote about - over 40 years ago - was Father Say. He himself turned 90 just last week.

"Longevity is the focus here today," Father Say said. "Longevity at its finest."

Mrs. Powell has a special place in her heart for her readers, who continue to read her column year after year.

"Oh, I love them. It just almost brings tears, because I write for them."

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MORE FROM WTOL 11:

Grand Rapids residents left with questions following approval of new housing development

Mayor of the Village of Grand Rapids John Berry says the first phase will include up to 17 new homes.GRAND RAPIDS, Ohio — A new housing development in historic Grand Rapids, Ohio has people in the area talking.Some have said that it's not right for the small-town feel, but others think the new houses will be good for the town.The plan is news to Veronica, who has lived on Front street for 20 years."The majority of people in this town didn't know about it. We did not have a choice or a chance to voice ou...

Mayor of the Village of Grand Rapids John Berry says the first phase will include up to 17 new homes.

GRAND RAPIDS, Ohio — A new housing development in historic Grand Rapids, Ohio has people in the area talking.

Some have said that it's not right for the small-town feel, but others think the new houses will be good for the town.

The plan is news to Veronica, who has lived on Front street for 20 years.

"The majority of people in this town didn't know about it. We did not have a choice or a chance to voice our opinion on it," she said.

Village of Grand Rapids Mayor John Berry said it's been in the works for about a year-and-a-half.

"I wish they could have come to the meetings earlier. It's been posted. It's been advertised. We don't stand on the corner and tell everybody this is gonna happen, but it's kinda their own fault for not really catching up with what's going on in town," Berry said.

On Thursday, the planning commissioners unanimously voted to move forward with River's Crossing.

"That was for the passage of plat one with the deficiencies corrected," Berry said.

The vote means that up to 17 homes will go up on the southwest corner of town, on W. Third St., and near Sailor Lane.

"(There are) big ramifications for the county as a whole. Who's paying for what? What's it gonna do to our taxes? What's it gonna do to our schools? Grand Rapids is a small town. That's why we live here and I really don't think anybody's very happy with explosive growth," Veronica said.

But, Berry seems to think otherwise.

"Having more houses makes other things grow, too. Maybe there will be a grocery store someday... another gas station. It does make things grow. So, it's better than sitting on a property for 40 - 45 years and nothing happens to it at all," he said.

The plans are moving forward with some deficits they will present to the developer.

Veronica said she's not completely against it, but wants more details.

"I would like to know more about the developers. Because, you know, there's always social media crap going on. I want to know why there wasn't more transparency. Why weren't we told about this from the get-go," she said.

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If you'd like to voice your concerns, Berry said you can stop by city council meetings. They are held every second and fourth Monday of every month.

Grand Kerr House bed-and-breakfast to close, owners say

While The Grand Kerr House may be closing its B&B doors, the Facebook page will stay open as it transitions into "Bob & Cathy’s Grand Retirement," the couple said.GRAND RAPIDS, Ohio — The Grand Kerr House, a bed-and-breakfast in Grand Rapids, Ohio, is set to close, the owners announced in a Facebook post Monday night....

While The Grand Kerr House may be closing its B&B doors, the Facebook page will stay open as it transitions into "Bob & Cathy’s Grand Retirement," the couple said.

GRAND RAPIDS, Ohio — The Grand Kerr House, a bed-and-breakfast in Grand Rapids, Ohio, is set to close, the owners announced in a Facebook post Monday night.

Bob and Cathy Trame have owned and lived in the B&B since 2016 and plan to enjoy their retirement in 2023.

"Our health is still good, our humor remains intact and our marriage is going strong. We have simply decided to sleep in a little later and take the time to relax with our morning cup of coffee and each other on the front porch," the Trame's announcement reads.

Their retirement marks the latest chapter in the house's history which dates back to 1880, according to its website.

It was originally built by Benjamin and Ann Kerr, along with architect E.O. Fallis, whose name is behind the construction of many historic buildings in and around Toledo.

The Kerr's and their descendants occupied the home for nearly 100 years before Laurie Hostetler purchased and restored the home in 1977 as a health and wellness spa.

While The Grand Kerr House may be closing its B&B doors, the Facebook page will stay open as it transitions into "Bob & Cathy’s Grand Retirement."

To see some of the Victorian house's renovations over the years, click here.

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Red Wings prospect from Sweden has hilarious road trip mix-up while trying to get to Grand Rapids - Welcome to Ohio.

In an interview with a Swedish news source, Jonatan Berggren discloses how a two-hour drive to the Red Wings farm team turned into a five-hour tale of two cities.GRAND RAPIDS, Ohio — EDITOR'S NOTE: The video above is from WTOL 11 sister station WZZM 13, located in Grand Rapids, Michigan.When Detroit Red Wings prospect Jonatan Berggren was assigned to the farm team, he wasn’t quite expecting the adventure to involve actual farms.Grand Rapids, Michigan, is two hours from Detroit and home to just shy of...

In an interview with a Swedish news source, Jonatan Berggren discloses how a two-hour drive to the Red Wings farm team turned into a five-hour tale of two cities.

GRAND RAPIDS, Ohio — EDITOR'S NOTE: The video above is from WTOL 11 sister station WZZM 13, located in Grand Rapids, Michigan.

When Detroit Red Wings prospect Jonatan Berggren was assigned to the farm team, he wasn’t quite expecting the adventure to involve actual farms.

Grand Rapids, Michigan, is two hours from Detroit and home to just shy of 200,000 residents. It's known for a lot of things, including good beer and good hockey.

Grand Rapids, Ohio, is two hours from Detroit and home to just shy of 1,000 residents. It's also home to the Applebutter Festival. But, it isn't home to a hockey rink.

It's a tale of two Grand Rapids and one confused Swede.

Jonatan Berggren is starting his first season in North America, having played his entire career in Sweden for Skellefteå AIK until now.

The 21-year-old forward is one of the most promising prospects in the Red Wings system, but it was a long road for him to get to Detroit's minor league team.

Literally.

After playing preseason games for the Wings, it was time to head to Grand Rapids to open the season with the Griffins. Berggren packed up a rental car with his girlfriend Tilde and hit the road.

Heading south.

"She told me to put the arena’s name into the GPS, but I couldn't find it," said Berggren, translated from an interview with Swedish sports newspaper Sportsbladet. “I’ll type in Grand Rapids, then we can search for the arena when we get there."

When the GPS read "Grand Rapids, OH," Berggren thought that had to be the spot. The possibility of two Grand Rapids in the USA didn't cross his mind.

"I had never heard it before. But wow, 'there's probably only one Grand Rapids in the US,' I thought," Berggren recalled. "It was also two hours from Detroit, and they had told me it would take about that long."

The next two hours went without any problems, even though he thought the US had some crazy drivers.

It felt great with only 20 minutes left in the drive, but also a little odd. Berggren said he had read that Grand Rapids was a pretty big city, but what he saw was more like a town.

So he simply wondered when he'd be met by this big city of Grand Rapids, Michigan.

Instead, he was met by farmers in the much smaller village of Grand Rapids, Ohio.

Berggren realized the mistake when he typed in the arena’s name into the GPS and it said it was three hours away. He thought that must be wrong. He searched again and realized what had happened.

The right name, but the wrong place.

They turned around and tried again. Lucky for them, there's only one Van Andel Arena.

The first thing his girlfriend said was, “You should have let me drive."

"My girlfriend wasn’t happy," Berggren admitted. "We finally got there, but it took five hours instead of two."

Credit: WTOL 11

"It felt a little bit like the movie, 'Dumb and Dumber.' Just then and right there, it was tough. But when we got there we could laugh about it," he said. "The guys on the team also thought it was funny. It is a good story to tell."

The drive on I-96, between Detroit and what Michiganders say is the "real" Grand Rapids, is one that many Red Wings prospects grow familiar with.

When the call comes, players pack their bags and head to Detroit to play in the NHL. They'll either stay there or eventually be sent back down to Grand Rapids, sometimes repeating the drive several times throughout the season.

Fortunately, Berggren isn't expected to find his way around a map. He has to find a way to put the puck in the back of the net.

"If you ask the guys I have played with, they probably say it’s typical," Berggren laughed. "But hey, things happen."

While Berggren may have ended up in the Buckeye State rather than the Beer City, the Red Wings do have a minor league team in Ohio. His mix-up leaving Motown coincidentally took him past Toledo - the home of Detroit's ECHL affiliate Toledo Walleye - twice.

It's a good thing he wasn't sent there, or else he and Tilde may have ended up in Spain.

Now open: Oh, Hello Co. touts Grand Rapids gifts, artists

GRAND RAPIDS, Mich. (WOOD) — A new store showcasing what Grand Rapids has to offer is now open downtown.Oh, Hello Co. Paper & Gifts will hold its soft opening Thursday, a day after the Grand Rapids Downtown Development Authority granted the business a $23,000 grant to help pay for rent.The store at 40 Monroe Center NW sells items made by small businesses and local artists, including gifts touting Grand Rapids.“It’s...

GRAND RAPIDS, Mich. (WOOD) — A new store showcasing what Grand Rapids has to offer is now open downtown.

Oh, Hello Co. Paper & Gifts will hold its soft opening Thursday, a day after the Grand Rapids Downtown Development Authority granted the business a $23,000 grant to help pay for rent.

The store at 40 Monroe Center NW sells items made by small businesses and local artists, including gifts touting Grand Rapids.

“It’s been a whirlwind. From start to finish, it’s been about 40 days,” said store owner Kayla Benda. “It’s been a lot of long nights, paint all over us, but it’s also been really fun.”

Her husband agrees.

“I imagine if business was whitewater rafting, this is a Class 5,” said Alex Benda, CEO of the company’s promotional branch, Oh, Hello Branding. “It’s been crazy.”

INSIDE ‘OH, HELLO’

From wooden spoons and mugs to planners, cards, clothing and jewelry, Oh, Hello Co. Paper & Gifts has it all.

Right now, the store is showcasing work from eight local artists, including a single mother who transforms damaged children’s books into buttons and miniaturized food jewelry created by 18-year-old Chloe White.

“Chloe actually does her earrings for her anxiety. It helps her to stay focused and calm down. And I just think that’s an amazing outlet, that you get to turn something that’s a negative into a positive and create something out of that turmoil within you,” said Kayla.

Oh, Hello Co.’s owners expect to more than double the number of artists in the store next month, with no limit in sight.

“There’s just so many different talented people that I’m just really excited to showcase them all,” said Kayla.

The Bendas are even in talks with a local musician who would like to have his songs piped into the store.

“That’s what I think we recognize in Grand Rapids, is we are a city of artisans, we are a city of craftsmen. We’ve got Furniture City, beer, you know craft beer brew. We have all this talent here because we are the best craftsman city in the United States, if not the world, in my opinion. So, why don’t we have a store that shows that?” Alex explained.

Visitors to Oh, Hello Co. Paper & Gifts can customize their gifts on site with a laser printer in the store, which cuts ornaments and etches copies of handwritten messages into products.

“Because we are a city of artisans, having something that you can make art in the store was really important to us, that you can create something that you’ve designed or that we designed together with you and produce it right in the store,” said Kayla.

The Bendas also have a larger laser printer off-site for heftier orders, like tables.

Oh, Hello Co. Paper & Gifts’ focus on Grand Rapids doesn’t stop with its merchandise.

“Everyone who works here is going to be a tourism ambassador. So people, even if you’re from Grand Rapids or an out-of-towner, you’re going to be able to walk in and ask someone in the front, ‘Hey, what’s a good thing to do within walking distance? Oh, it’s a Friday night, what can I do tonight? I’m bored.’ You don’t have to just buy something. We can literally be a concierge for the city,” said Alex.

He’s also creating a walking map that shows people how to use the free Downtown Area Shuttle to get to local businesses and where they can find some locals’ favorite Friday night activities. Alex hopes to release the guide in January—around the same time as the store’s grand opening.

The store also features a community workspace and will regularly host board game nights “because we are giant nerds,” Alex says.

THE ‘AHA MOMENT’

Kayla says her vision for Oh, Hello Co. started with a company trip overseas.

“I was in Italy and there was this lady who could not speak any English and she was like handmaking these journals. And I came back home and I was like, ‘I want to do this.’ Maybe a little bit bigger than a shoe box, but I wanted to have my own space to create things that were more than you could find at a grocery store or a Hallmark (store),” Kayla said.

“It was one of those like ‘Aha’ moments. This is what I wanted to do,” she added.

Kayla started selling on Etsy in 2014 and her business quickly climbed to the top tier for sales.

“Within the first three months, we were making more money than both of our salaries. So Alex quit his job first because I had better health benefits, and then shortly after, I quit mine. And we’ve been doing it ever since,” said Kayla.

BECOMING BRICK-AND-MORTAR: ‘IT’S BEEN A RIDE’

This is the Bendas’ first brick-and-mortar store.

“It just felt like time, I think. And we love Grand Rapids so much that we wanted to become a part of it and have a footprint and a place that we could call our own,” said Kayla.

The couple says they checked out places like Eastown and East Grand Rapids, but a potential incentive from the Grand Rapids Downtown Development Authority made their decision easy.

“We found out that there’s a grant that they were giving out that if you move a retail store downtown, they’ll give you half of your rent for 18 months, and that was huge. When you’re buying everything for a store—when we moved in, there weren’t even light bulbs in the ceiling — and we had to put everything in. That’s super expensive and not everyone is made of money and loans are hard, “ said Alex.

When the spot on Monroe Center near Division Avenue opened up, it seemed serendipitous.

“We sat outside and talked to people who were walking by and the majority of them were tourists, which I found really interesting because they were like ‘Oh, I got some spare time after a conference and they didn’t really have anywhere to go and shop for local items,” said Kayla. “(Also) there wasn’t really a place for locals to shop local as well. So we wanted to kind of get two birds with one stone.”

The Bendas have invested about $25,000 of their business revenue into the store, in addition to $20,000 of their personal savings.

Since the couple got the keys to their store, they’ve learned a lot, including why you shouldn’t paint color swatches outside in fall, when Michigan’s temperature can drastically change from one day to the next.

“So many things they don’t teach you in school we have done in the past 40 days,” said Kayla. “I now understand all types of barcodes. That is the knowledge I’m willing to share to the one person who wants to know.”

“YouTube is my favorite friend right now,” said Alex, adding that he learned how to create the store’s neon sign from a tutorial on the site.

While ownership has come with lots of lessons, one thing hasn’t changed.

“I think our entire business model since Day One was support other businesses,” said Kayla. “There’s so many big businesses out there that are doing it cheaper, but the quality and the passion and the dedication are within those small businesses.”

“Oh, Hello Paper & Gifts is us, it’s the community, it’s people – your neighbors, your sister who is making things and selling them. You’re helping real people feed their cats. Our cats are very hungry critters,” said Kayla, eliciting a laugh from her husband.

“This space isn’t about us — we’re just the custodians. I really think this space is about Grand Rapids,” he added. “This store is about helping Grand Rapids realize just — we’re a mirror — how beautiful Grand Rapids is. And we just want to reflect that back.”

The Bendas have been documenting their entrepreneurial journey, which you can find on the Oh, Hello Living YouTube channel at youtube.com/user/UnderTheMicroscope22.

Oh, Hello Co. Paper & Gifts will celebrate its grand opening with a ribbon cutting ceremony on Jan. 10 at 4 p.m.

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