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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Michiana

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Michiana, communities of Michiana , communities of Mishawaka, South Bend, Granger, Elkhart, Nappanee and Southwest Michigan Counties including Cass, Berrien, and St. Joseph..

Call today (574) 232-8487
Or email [email protected]

310 N. Ironwood Drive, South Bend, IN 46615

Always Best Care combines national strength and standards with local accessibility and personal service. Danielle Loupee, the owners of Always Best Care-Michiana, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout South Bend and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • John, Wendy, & Danielle

    John, Wendy, & Danielle

    Owners
    View Full Bio
  • Patti Vandergrift

    Patti Vandergrift

    Director of Operations
    View Full Bio
  • Taysha Gipson

    Taysha Gipson

    HR/Scheduling Supervisor
    View Full Bio
  • Terri Grabill

    Terri Grabill

    Accounting/Business Office
    View Full Bio
  • Stephenie Kramer

    Stephenie Kramer

    Recruiter
    View Full Bio
  • Merrab Andedo

    Merrab Andedo

    Caregiver Mentor
    View Full Bio
  • Michelle Cox

    Michelle Cox

    Scheduling
    View Full Bio
  • Stephanie Stevens

    Stephanie Stevens

    Client Service Coordinator
    View Full Bio
  • Patricia Spagnola

    Patricia Spagnola

    Client Service Coordinator
    View Full Bio
  • Erika Campbell

    Erika Campbell

    R.N. Skills Trainer
    View Full Bio
  • Gayla Konanz

    Gayla Konanz

    Community Liaison
    View Full Bio
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TESTIMONIALS

“ABC is a great place to be! Thank you Patti, Stephanie, and Michele for all you do! You all are Awesome & thank you for the honors of being part of the team also acknowledging myself for Employee of the Month of March! You all are appreciated”

Sowana H.
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“Best Company I’ve ever encountered. I love how flexible and efficient they are. I love the open door policy. Michelle is my favorite schedule she does an amazing job with communication.”

Angelnique T.
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“I give always best care of 5 stars. They are caring and have a sincere heart I love working with this agency..”

Deniva J.
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TESTIMONIALS

“Always Best Care has been exceptional the four years i’ve worked there. The staff and schedulers, especially Michele, are helpful in finding compatibility for your clients, they’re also flexible in scheduling hours. Great company, great staff.”

Alexis E.
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TESTIMONIALS

“it is my pleasure to leave a review for the Coffee need that support the most I would like Stephanie Kramer for supporting me and helping me get through my work schedules and feel comfortable at my place of employment. I am sad to see that she left Scheduling , but she still tries her best to help everyone even with her new position. Her dedication means everything I would like to Tasha as well for communicating with me so much I also cannot forget Patricia and Michelle as well. You ladies help me so much with my client. I greatly appreciate you ladies. I appreciate all of the hard work and dedication that you ladies have with meeting me halfway when it comes to our job it definitely makes everything much easier. Keep up the great work as well as the rest of the staff thank you ladies for everything that you do and congratulations Monique on your new position.”

Doninique W.
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TESTIMONIALS

“We used ABC several years ago for my dad, after he had a stroke. I called a few months ago to set up a care plan for my elderly mom. She had a hip replaced, and lives alone. I knew we would feel better having someone there to help her and visit with her until she could get up and around on her own. ABC works through our scheduling nightmares (mom tends to send people home early, and tell them not to come back)….and they have been SO patient with our ever changing and increasing needs for mom. Their response time and communication are impeccable!!”

Amy L.
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TESTIMONIALS

“I love working for Always Best Care The staff is very helpful, encouraging wonderful, loving family. Thank you for the opportunity of serving for your company thank you to Michelle, who is always looking out for me and making sure that I have the hours that I need.”

Jazzmine .
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TESTIMONIALS

“Always Best Care gives great encouragement and support to their caregivers during any situation or time of need. The care and dedication to their staff is incredible and I throughly enjoy my time working along side them!”

Kaitlyn S.
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“I love the company I think they really do care about the employee the residents”

Falon S.
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“Stephanie Stevens is a great CSD! Thanks for all you do!”

Stephanie S.
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“Always Best care is amazing!”

Patti V.
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“Always Best Care is a great company. Not only do they provide the best care for their clients, but they go above and beyond for their staff as well.”

Monique B.
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TESTIMONIALS

“We have used Always Best Care two different times for our Mother. Both times the care was excellent. I have referred Always Best Care to several people.”

Michelle P.
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“Always best care has always been there when I needed them! They make it convenient for me to take care of my father. I most definitely recommend them!”

Stacy F.
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“I have used quite a few different providers and ABC is by far the best company. From the office staff to the caregivers, they are doing what they love and it shows.”

Wendy O.
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“They really help people when they need it”

Caroline
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TESTIMONIALS

“I’ve had caregivers for about 5 years now. Only having been disappointed and frustrated. Since Always Best Care came into my life, my worries have ended. I never knew if previous caregivers were going to show up, or do what I needed. Everytime they would complete a task, they would sit down and be on their phone. Kari and Jamisha finish a task and right to the next. No problems. My mind has been put at ease. They are very professional yet so so friendly. They ask, what else they can do for me. I also have my ABC emergency call button. Now I have peace of mind if an emergency should arise. My case coordinator Stephanie Stevens. Stays right on top of my case. Thank you so much for making my life easier. I have recommended your company to others that may need assistance in the future.”

Gary M.
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TESTIMONIALS

“Carole is an excellent caring professional. She has been extremely helpful in advising us and in scheduling care. With respect to the caregivers, we have no complaints. We want to give a special thank you to Rhona for her time and effort in creating a special bond with our mother.”

Melissa E.
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TESTIMONIALS

“They were my mother’s caretakers up until we moved away to seek life saving treatment. It was hard for them at times, because sometimes the homecare aides sometimes called off last minute. One time something came up missing, and the owner personally delivered a replacement. They’re not perfect but they try their best.”

LaVon T.
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TESTIMONIALS

“I want to thank Always Best Care for the outstanding services provided for our family during my husband’s recent illness. You took care of all his personal needs, provided companionship, moral support when he needed it and made sure he was always as comfortable as possible. We are so grateful for that. In the meantime our ABC helper made every effort to keep the household running smoothly. The skills that come to my mind when describing the staff at ABC are dependability-patience-kindness and respect for the patient and family. They demonstrate a genuine concern for the folks under their care. This organization truly lives up to its name. I extend my heartfelt thanks once again for all you have done for this family. We asked for help and you gave us much more than we expected.”

Charlene P.
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TESTIMONIALS

“I want to thank Always Best Care for the outstanding services provided for our family during my husband’s recent illness. You took care of all his personal needs, provided companionship, moral support when he needed it and made sure he was always as comfortable as possible. We are so grateful for that. In the meantime our ABC helper made every effort to keep the household running smoothly. The skills that come to my mind when describing the staff at ABC are dependability-patience-kindness and respect for the patient and family. They demonstrate a genuine concern for the folks under their care. This organization truly lives up to its name. I extend my heartfelt thanks once again for all you have done for this family. We asked for help and you gave us much more than we expected.”

Charlene P.
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TESTIMONIALS

“I have had the best help from best care . My main two worker’s are Denise she comes out to my home everyday….never complains about anything just falls in the door working, from the minute she gets here till the minute before she has to leave. Denise is a wonderful person! Sabine is the other I talk about, she is the head of the girls….. she is one of the most caring people that you’ll ever meet”

Susan
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TESTIMONIALS

“After meeting with several agencies, she knew right away that Always Best Care was the one for her. This decision wasn’t because of a flashy sales pitch; it was because they were genuine, kind, and straight forward, qualities important to Janet. All of the family was comforted by knowing that Janet was getting the care she needed and that this care was in the hands of wonderful people who were willing to take the time to understand Janet’s needs. We know they really did care for Janet—this was not just a job—and went above and beyond to assure she received the support she needed. We feel blessed that Janet found ABC care and will be eternally grateful to Always Best Care and their staff for being there for her when we could not be.”

Joan M.
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TESTIMONIALS

“I am a past client of this provider Professional company that guided us through the process. They provided a trained and personable home health aide that my Mom enjoyed. The agency staff genuinely cared about my Mom. We’re grateful for their support.”

A. B.
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TESTIMONIALS

“I am a current client of this provider Always best care is a good name for this company as they always give me the best care possible my caregiver is very compassionate and very helpful”

Ruth N.

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