It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Paw Paw Post Office Historic Site gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Naperville, IL is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“I highly recommend this care company. Specifically Marya, one of the executive managers, went above”
“Not only were the caregivers amazing, but The management team was such a pleasure”
“Not only were the caregivers amazing, but The management team was such a pleasure”
“I am a current client of this provider They give her breakfast. We have had other companies,”
“I am a current client of this provider Always Best Care sends friendly caregivers who have”
“I am a past client of this provider I just thought that they were there and”
“The team was fantastic. The young lady that came to my home was attentive and”
“I am a current client of this provider The one woman we really like, we work”
“I am a current client of this provider They help with the shopping. They are useful.”
“I have been with Always Best Care for a year now and I can honestly”
“great service”
“5 Star ⭐️ rating for working for and with Always Best it’s so flexible, and”
“They have good service and are very open to different people”
“You can tell this service truly cares about their clients and clients’ families. They wanted”
“I highly recommend this care company. Specifically Marya, one of the executive managers, went above and beyond to make sure my dad was comfortable, and the care giving was done well. Relatives commented on the house looking cleaner than they could remember! When my father had to move on to more intensive setting, Marya helped take stress off the family by helping us conduct legwork in locating a facility. Even though Dad has moved on, Marya still shows care and concern for our family by periodically checking in. Thank you for everything!!”
“Not only were the caregivers amazing, but The management team was such a pleasure to work with and are very caring and concerned for their clients.”
“Not only were the caregivers amazing, but The management team was such a pleasure to work with and are very caring and concerned for their clients.”
“I am a current client of this provider They give her breakfast. We have had other companies, but we have been able to stick with always best for a while.”
“I am a current client of this provider Always Best Care sends friendly caregivers who have had a positive impact on Pamella's life. Always Best Care is very responsive and helpful to me. They provide reliable and quality caregivers.”
“I am a past client of this provider I just thought that they were there and did a great job. I thought they were very caring.”
“The team was fantastic. The young lady that came to my home was attentive and conscientious about my property, as well as my needs. I am truly impressed by the organization, the quality of people and the way they do business.”
“I am a current client of this provider The one woman we really like, we work really well. I like the one person we get every week. It depends on who you have and how well they're trained.”
“I am a current client of this provider They help with the shopping. They are useful.”
“I have been with Always Best Care for a year now and I can honestly tell you they are some of the best people to work with, Cindy conducted my interview and walked me through the hiring process and explained my duties and responsibilities to my client, she's always available for any questions that you may have. Ragu the owner has an opened door policy where we can call him at any time and he will address any concerns that we may have. Nicole is the newcomer to the group she is the scheduler And she works within the schedule that we give her, she's also willing to make last minute adjustments if we need the day off or if there's an emergency with no problem this agency in my humble opinion is one of the best to work for.”
“great service”
“5 Star ⭐️ rating for working for and with Always Best it’s so flexible, and understanding I appreciate Always Best We had a wonderful experience working With Mr. Raghu he’s very kind and considerate not only to the people we care for but to his employees to. I encourage all caregivers to join our team today you will love it.”
“They have good service and are very open to different people”
“You can tell this service truly cares about their clients and clients’ families. They wanted to ensure they were satisfied as well. The only reason I did not give 5 stars was due to some disconnect I felt with communication, but they were very responsive when I reached out. Would definitely try them again if (God forbid) the need arises for the care of an ill loved one.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Riverwalk Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Sullivan's Steakhouse or visit Naperville, Illinois Water Tower, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Naperville, IL, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Naperville, IL understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Naperville, IL 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
NAPERVILLE, Ill., May 22, 2025 /PRNewswire/ -- Renaissance Management Company, a leading provider of healthcare services including dialysis centers, home dialysis, acute dialysis, multi-specialty physician offices, and property management, is proud to announce the relocation of its corporate headquarters to Naperville, Illinois. The move comes in response to a 40%...
NAPERVILLE, Ill., May 22, 2025 /PRNewswire/ -- Renaissance Management Company, a leading provider of healthcare services including dialysis centers, home dialysis, acute dialysis, multi-specialty physician offices, and property management, is proud to announce the relocation of its corporate headquarters to Naperville, Illinois. The move comes in response to a 40% expansion in operations over the past year, marking a major milestone in the company's continued growth and dedication to delivering exceptional patient care to Chicago's western suburbs.
Founded on a mission to redefine renal care and integrated health services, Renaissance Management Company has experienced rapid development across its key service areas. With an expanding network of outpatient dialysis centers and home dialysis programs, as well as comprehensive acute care dialysis services delivered within hospital settings, the organization has become a trusted name in the Midwest healthcare landscape. Complementing its clinical services are physician practice offices and a growing portfolio of healthcare-focused real estate holdings.
The decision to move to Naperville reflects the company's strategic commitment to centralize operations and better support its expanding footprint. The new headquarters offers enhanced office space, cutting-edge infrastructure, and proximity to a highly skilled workforce, enabling greater collaboration and operational efficiency across its divisions.
"This relocation is more than just a change of address—it's a reflection of our growth, our ambition, and our long-term investment in providing quality care to our community," said Fredrick Bullard, CEO of Renaissance Management Company. "Naperville offers a dynamic environment that supports innovation, talent acquisition, and our mission-driven work across clinical and real estate services."
Renaissance's new headquarters will also serve as a hub for operational excellence. It will house executive leadership, administrative support, and integrated teams working to improve healthcare access and outcomes throughout the region.
As Renaissance continues to expand its reach and services, the company remains focused on its core values of compassion, clinical excellence, and community. With this move, Renaissance Management Company is well-positioned for continued growth and leadership in healthcare management and delivery.
Media Contact: [email protected]
SOURCE Renaissance Management Company
Patch and T-Mobile have teamed up to spotlight students excelling in academics, athletics and community service.NAPERVILLE, IL — Illinois is full of bright, driven young people making a difference in and out of the classroom. That’s why Patch and T-Mobile have teamed up to spotlight students excelling in academics, athletics and community service.This submission comes from Anika Agarwal, who nominated Sanya of Illinois.If you know a student who deserves recognition, we want to hear about them! ...
NAPERVILLE, IL — Illinois is full of bright, driven young people making a difference in and out of the classroom. That’s why Patch and T-Mobile have teamed up to spotlight students excelling in academics, athletics and community service.
This submission comes from Anika Agarwal, who nominated Sanya of Illinois.
If you know a student who deserves recognition, we want to hear about them! Click here to nominate them to be featured as a Star Student on Patch.
What is the star student’s name?
Sanya
What grade is the student in?
7
How do you know the star student?
Friend
Tell us about your star student's accomplishments and why they deserve to be recognized on Patch!
Sanya Agarwal, a vibrant and creative 7th-grade student, deserves recognition for her exceptional initiative, leadership, and dedication. After acting in a school production of Matilda, Sanya was inspired to write her own original play, crafting a full 1-hour screenplay and later refining it into a 30-minute version to fit her cast. She organized daily FaceTime rehearsals with her friends for over two months, directed the performance, and continuously supported and encouraged each cast member. Her ability to lead with kindness, bring people together, and create something beautiful speaks to her talent, perseverance, and generosity. Sanya is not only an artist but a true friend and role model.
What three words best describe your star student?
Creative, compassionate, determined.
Keep up the great work, Sanya If you know an outstanding student who deserves recognition, we want to hear about them! Click here to nominate them to be featured on Patch.
NAPERVILLE, IL — After more than 20 years serving its beloved fresh seafood and high-end cuisine to diners in Naperville, Catch 35 has announced it will close for good.The restaurant, located at 35 S. Washington St., shared the news on its website and via social media, thanking customers for "making our dream a reality and a journey that we shall never forget.""As Catch 35 fades into the Naperville culinary landscape of memories, we will always remember the friends we developed, the relationships we built, ...
NAPERVILLE, IL — After more than 20 years serving its beloved fresh seafood and high-end cuisine to diners in Naperville, Catch 35 has announced it will close for good.
The restaurant, located at 35 S. Washington St., shared the news on its website and via social media, thanking customers for "making our dream a reality and a journey that we shall never forget."
"As Catch 35 fades into the Naperville culinary landscape of memories, we will always remember the friends we developed, the relationships we built, and especially you, our patrons, without whom our successes would not have been possible," the announcement read.
"It is always hard to say goodbye, but, as we do, we want to thank you for your steadfast loyalty and the opportunities you afforded us over the past 21 years."
In its 21 years in Naperville, Catch 35 became a favorite spot for celebratory dinners, dates and other gatherings. Known for serving up fresh seafood that is delivered daily, the restaurant has consistently been a popular choice for brunch on Mother's Day and Easter.
On OpenTable, Catch 35 has been ranked among the Best Neighborhood Gem Restaurants, Best Restaurants for Quiet Conversation, Best Restaurant for Business Meals, Best Open Kitchen Restaurants and Best Seafood Restaurants in Naperville.
In the wake of Catch 35's announcement, social users commented to share their disappointment at the news and to recall memories made at the restaurant.
"Very sad to read this," Kelly R. wrote. "Many occasions and date nights spent there over the years."
Tiffany T. shared, "OMG. I’m devastated!!!! This is where I brought my out-of-town guests."
The eatery's downtown Chicago location, which opened in 1990, closed in October 2024. At the time, owner Sam Berngard attributed the 35 W. Wacker Drive location's closure, in part, to COVID's impact on local business.
Catch 35's last day is set for June 28.
Relax in the garden with live music from local musicians every Sunday in May and June!Enjoy a different performance at our Aurora and Naperville locations every Sunday from 11:30am to 1:30pm. Free.Sunday, May 25Aurora: Bryan TapellaBryan Tapella brings a mix of classic rock, 80s and 90s, outlaw country, and modern Americana – plus the occasional “pop surprise” – on both acoustic and electric guitars....
Relax in the garden with live music from local musicians every Sunday in May and June!
Enjoy a different performance at our Aurora and Naperville locations every Sunday from 11:30am to 1:30pm. Free.
Sunday, May 25
Aurora: Bryan Tapella
Bryan Tapella brings a mix of classic rock, 80s and 90s, outlaw country, and modern Americana – plus the occasional “pop surprise” – on both acoustic and electric guitars.
Naperville: Danny Rose
Danny Rose is an acoustic genius in cover songs, ranging from yacht rock to grunge, singer/songwriters to Motown, indie to jazz, and the all-powerful pop music.
Live Music Sundays Lineup
| Date | Aurora | Naperville |
| May 4 | Hollyn Vandenberg | Demi Clara |
| May 11 | Mitch Alvarez | Jim Gruden |
| May 18 | Annie Vander | Aaron Kelly |
| May 25 | Bryan Tapella | Danny Rose |
| June 1 | Garrett Frees & Aaron Kaufman-Levine | Leroy Winn |
| June 8 | Demi Clara | Danny Rose |
| June 15 | Gary Reyes | Annie Vander |
| June 22 | Aaron Kelly | Scott Allen |
| June 29 | Brendon Meyer | Bryan Tapella |
What is the best internet provider in Naperville?CNET’s top choice for the best internet service provider in Naperville is Xfinity, thanks to its widespread coverage, solid speeds and affordable plan options. Xfinity's plans start at $35 a month for 150Mbps and go up to $95 for the 2,100Mbps plan. If you're outside the covera...
CNET’s top choice for the best internet service provider in Naperville is Xfinity, thanks to its widespread coverage, solid speeds and affordable plan options. Xfinity's plans start at $35 a month for 150Mbps and go up to $95 for the 2,100Mbps plan. If you're outside the coverage area of Xfinity, you can consider Astound, T-Mobile and Verizon 5G.
Looking for the cheapest internet plans in Naperville? Astound offers a $20 plan with speeds that go up to 300Mbps. However, it can come with hidden fees that could significantly increase your bill. If you want the fastest internet speeds in the area, AT&T Fiber has you covered with a 5,000Mbps plan that costs $245 per month, though it isn't available in every part of the area. If that is more speed than you need, we recommend looking at the 1,100Mbps and 2,100Mbps plans by Xfinity (for $75 and $95 a month, respectively), which have better availability and should suffice for most users.
Source: CNET analysis of provider data.
Astound offers an entry-level, $20-per-month plan that gets you 300Mbps downloads with equipment included. However, you’ll need to factor in about $17 in extra monthly fees along with one-time installation and activation fees that add up to as much as $95. The price stays good for two years. Xfinity's 400Mbps plan costs $30 a month currently at the time of updating this article, and Xfinity plans keep their low pricing for the first year. When the price inevitably goes up, get ready to negotiate your rate or try out a different ISP.
Source: CNET analysis of provider data.
The best internet deals and top promotions in Naperville depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.
Naperville internet providers, such as Xfinity and Astound, may offer lower introductory pricing or streaming add-ons for a limited time. Others, including AT&T Internet, tend to run the same standard pricing year-round.
For a more extensive list of promos, check out our guide on the best internet deals.
Naperville put in a strong showing in a recent Ookla speed test report with a 304Mbps median download speed for fixed internet. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.) Compare that to Chicago, which pulled down 162Mbps. Xfinity and Astound have Naperville covered with gig-level cable plans, but multi-gig speeds are elusive. In some neighborhoods, Xfinity offers its 2,100Mbps plan, while AT&T Fiber’s super-fast 5,000Mbps plan is only available across a small area of coverage.
Source: CNET analysis of provider data.
Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.
For more information, refer to our guide on how much internet speed you really need.
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it's impractical to personally test every internet service provider in a given city. What's our approach? For starters, we tap into a proprietary database of pricing, availability and speed information that draws from our own historical ISP data, partner data and mapping information from the Federal Communications Commission at FCC.gov.
It doesn't end there: We go to the FCC's website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP's service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports.
To explore our process in more depth, visit our how we test ISPs page.
Most residents of Naperville will face a choice between Xfinity and Astound for cable internet. Pricing is similar, but the details are different. Xfinity offers a 1,100Mbps plan across its coverage area (2,100Mbps in some neighborhoods), while Astound tops out at 1,500Mbps. Expect price hikes from both ISPs once your introductory period is over. Astound offers a two-year price guarantee, while Xfinity’s prices go up after one or two years, depending on the plan. Take time to assess fees, equipment costs and contract requirements before deciding. If you’re one of the few homes with access to AT&T Fiber, you’re in luck with symmetrical speeds and straightforward plans. Consider 5G home internet from Verizon or T-Mobile as an alternative if you’re not happy with the cable providers.
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