Always Best Care 

Trusted and Reliable Non-Medical Senior Care Services

Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services


Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care


Our Promise

We are committed to providing you with the best care for your specific needs


Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.


Welcome to Always Best Care of Wallingford and New Haven

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Wallingford and New Haven, communities of Branford, Cheshire, Hamden, East Haven, Guilford, Madison, Meriden, Orange, New Haven, Prospect, West Haven, North Branford, Northford, Wallington.

Call today 203-269-1522
Or email [email protected]

20 Ives Road, Suite 202B, Wallingford, CT 06492

Always Best Care combines national strength and standards with local accessibility and personal service. Linda Craig is the owner of Always Best Care’s Wallingford office.  Linda and her staff are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family’s journey and provide a person-centered care plan for your loved one. Our entire team has your loved one’s best interests at heart, and we provide both training and supervision of our caregivers to ensure that exceptional service is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, and the company is bonded and insured to provide the safest and highest level of non-medical care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to help you today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with submitting claims to Long-Term Care insurance providers if needed 

Individual care plans are routinely reassessed and updated to meet the changing needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive regular training and specific client briefings before being assigned to a care plan. Our standard is that “we only hire care providers we would have care for our own loved ones.”

Always Best Care provides in-home care services from as little as four hours per day up to 24-hour coverage, and up to 7 days a week. Whatever your needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Personal Hygiene (assistance with grooming, bathing, incontinence care)
  • Meals cooked and served
  • Domestic services (laundry, light housecleaning, etc.)
  • Facilitate social outings and help maintain social connections and personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific your needs.

Take the first step with us – call 203-269-1522 today!

Our Advantage

Benefits of
Always Best Care
Senior Services


Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Wallingford and surrounding areas



Tailored to Your Needs

Always Best Care Non-Medical In Home Care Services

Personal Care Services

  • Personal Hygiene Assistance​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Safety & Cognitive Supervision
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Non-Medical Home Care​​
    We help people with specific needs maintain a safe, independent, and dignified lifestyle with non-medical-home care, senior community referral services and connecting seniors to other special care services as needed.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Mobility – Going for Walks​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
  • Respite Care
  • Fall Prevention
  • Organizing
  • Grocery Shopping
  • Engage with Activities
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Linda Craig

    Linda Craig

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  • Deneice Blow

    Deneice Blow

    Client Care Coordinator
    View Full Bio
  • Nicki Benfield

    Nicki Benfield

    Human Resources Manager
    View Full Bio
  • Cynthia Montano

    Cynthia Montano

    Senior Living Consultant, Assisted Living Placement Division
    View Full Bio
  • Tyniece Blow

    Tyniece Blow

    View Full Bio

“We had the most wonderful experience with Always Best Care. Cynthia was an answer to our prayers ????”

Mollys D.

“I am so appreciative for the time, patience, and insight that Cynthia Montano provided to my brother and me in helping us transition our mother from independent to assisted living. Cynthia educated us about the various “models” of assisted living communities in an effort to ascertain the appropriate level of support required for our mom. She was sensitive to finances and lifestyle preference. Cynthia has a network of relationships among assisted living facilities, and always did hands on research before presenting us with options to tour. She is truly a professional. Cynthia has generously made herself available to brainstorm, as we begin to think about eventual next steps. Thank you, Cynthia.”

Cynthia N.

“I am a current client of this provider They help me out a lot and things I can't do, they help me. I like that they are prompt and always on time.”

Robert M.

“This review is for Bernadette. She is exceptionally competent. You can feel how caring she is for her patient and for the entire family. Self directed.”


“I am a past client of this provider My Mom started requiring 24×7 care 2 years ago and her primary aid was attentive to her needs and treated her with dignity and respect. She would often call my Mom her “Queen”. They always provided advanced notice whenever the aid needed time off and was responsive to questions and concerns. I don't know what we would have done if not for ABC and its services.”


“I am a current client of this provider The client feels comfortable with the provider. I like that they are attentive to the patient.”

Domenico B.

“I am a past client of this provider My Mom started only requiring part time care due to her cancer but as it progressed, we needed around the clock care. The aides were always extremely helpful and kind to my Mom and when we needed care 24×7 our aide was Na who was here for my Mom day in and day out. In a six month period she had only taken two days off where we needed coverage which Always Best took care of for us. Na was just wonderful and my Mom loved her and everything she had done to comfort her. I also appreciated everything Na had done for my Mom and to have an aide as dedicated to my Mom was critical in my eyes. I would also like to thank their entire office they always worked with me and were always available whenever I needed anything. Thank you Always best Care, my Mom couldn't have been treated any better!!!”


“I am a current client of this provider I deal with Deanna, and I can ask her to do what I need without question. I like that they're prompt.”

Gilmay L.

“I am a current client of this provider They are doing everything they can to help, they have sent me a lovely person that is agreeable. They came through on what they promised, I have a lovely person to come help me.”

Maria S.

“I am a current client of this provider The impact is great on my life, they have helped me in my house. They sent me people at fist that were not good but now they sent me a good person to work.”

Gloria S.

“I am a past client of this provider My mother had short term care while I was vacationing. The agency matched her up with a wonderful caregiver whom my mother loved. She arrived on time every day and helped keep my mother company by sitting and chatting with her while still helping out with the evening meal and housekeeping. We will use the services again in the future. It was a positive experience for my mother and our family.”


“I am a current client of this provider They give great service. I like that the caregivers are on time and they know how to do their job.”

Judy A.

“I am a current client of this provider They made a great difference in the client's life. I like that they work until they find the right person.”

Marcie D.

“I am a current client of this provider They have changed my life because they take me to the doctors and will take me to the grocery store I like that they help me clean my house for me.”

Odilia M.

“I am a current client of this provider She helps me with bathing and she helps me with my dinner. They are very reliable.”

Maryellen S.

“I am a current client of this provider We have worked with Linda and team at ABC for quite a while. Very professional and reliable at all times”


“I am a current client of this provider They only come once a week but it has been extremely helpful. They strive to get you the best care possible. If they can't fulfill something they work until they get you that.”

Judith K.

“I am a current client of this provider They have helped the most in providing care for personal hygiene. I like the caregiver that the company has provided us.”

Laurie W.

“I am a current client of this provider Always Best Care has been doing a tremendous job with my father’s daily needs. My fathers caretaker, has been doing a tremendous job and has really gone above and beyond with helping my father. Everything from getting a haircut, to bringing him to see a the podiatrist, and taking him out for food, it’s all gone very well. My father has grown accustomed to Steve and that has helped tremendously. I’m glad someone is there to fill in the gaps because it’s just not possible for me to do the things he needs solely on the weekends. The service is very flexible and has been a great help to me as I’m working full time and my father lives by himself. Highly recommended!”


“I am a current client of this provider Absolutely the BEST care provided! Simple and easy to deal with. Easy to contact and responded to our needs very quickly!”

Bruce B.

“I am a current client of this provider They watch over my mother because I am on a the road a lot. I need somebody who will do a good job taking care of her while I'm away. We were having problems finding an aide that was consistent.”

Richard W.

“I am a current client of this provider We are lost without them. My husband can't get out of bed in the morning without the aides helping him with a lift. I am not able to help him in the ways that he needs, so the services are critical. They could have more substitute caregivers available. Every once in a while, we need a substitute, but we have to wait.”

Linda A.

“I am a current client of this provider They have exhibited everything they are supposed to. When I have people who come and care for me, it means a lot and usually lifts my spirits. Care is very prominent in the people that come.”

John M.

“I am a current client of this provider The aides are very good. They are reliable. When they say something, it happens. The aides are very good and responsive on service issues. If they say something, it will happen.”

Paul C.

“I am a current client of this provider The caregiver is always here when she says she is going to be here. She comes in the door and asks what she can do. She is very very helpful to my loved one and me. She often helps my loved one get dressed. She will fix breakfast if we haven't had breakfast. She makes lunch for us. She will do pretty much anything I ask her to do. I like the fact that I can count on them to do what they say. They follow through with everything they say they will do.”

and E.

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