It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic The Thoroughgood House gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Virginia Beach, VA is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“I worked for this company back in 2020 and it was one of the best”
“Always Best Care Senior Services is a phenomenal caregiving facility in the Tidewater/Hampton Roads area.”
“Always Beat Care Senior Services offered exceptional care to my godmother. The company administrators were”
“Very timely, nice employees.”
“A warm thank you for working so quickly to get a caregiver for mom today”
“Always Best Care is a great company to work with, they are friendly, flexible and”
“Always Best Care is an amazing company! They are always on top of everything and”
“Always Best Care of Norfolk is #1. I've worked for the company for many years”
“I have worked with this company for almost 3 years. It is a wonderful company”
“It is not just for seniors. Their is so much I can say about this”
“My family has been apart of Always Best Care Senior Services for a month. I”
“It is not just for seniors. Their is so much I can say about this”
“The overall service we are receiving is excellent starting with Mr. Bob, the caregiver. The”
“All of our caregivers have been wonderful!! My mom loves them.”
“It is not just for seniors. Their is so much I can say about this”
“It is not just for seniors. Their is so much I can say about this”
“I recommend this company to everyone! The are so kind and caring. Sonya and her”
“My family is extremely satisfied with the Home Health Care my Mother receives from Always”
“I would like to thank Always Best Care in assisting my father during his recovery”
“I worked for this company back in 2020 and it was one of the best decisions ive could have made. I am a single mother of three and was able to start as an caregiver and even got promoted within three months. I’ve had the pleasure of working with this caregiving company for several years , and I must say, it's been an incredibly rewarding experience. The management team is supportive, responsive, and genuinely cares about the well-being of both their clients and caregivers. The company prioritizes providing high-quality care, and it shows in the way they carefully match caregivers with clients based on their unique needs and personalities.The training and resources provided are top-notch, ensuring we're equipped to deliver exceptional care. What truly sets this company apart, however, is its commitment to fostering a sense of community and appreciation among its caregivers. We're recognized and valued for our hard work, which motivates us to continue providing the best possible care.I highly recommend this company to anyone seeking a fulfilling caregiving experience or in need of reliable, compassionate care for a loved one."”
“Always Best Care Senior Services is a phenomenal caregiving facility in the Tidewater/Hampton Roads area. I have worked with them independently as a fitness instructor, teaching a "Moving and Shaking" class for approximately six months now. The residents absolutely LOVE the classes and are eagerly waiting for me upon my arrival. They're afforded the opportunity to get in a little cardio, stretches and dance to help with their mobiliy. So much fun!! Lastly, I'd like to thank the owner, Sonya Meade-Settles for her kindness and continued professionalism in running her business. I would give this company 10 stars as opposed to five if I could and recommend them highly❤️”
“Always Beat Care Senior Services offered exceptional care to my godmother. The company administrators were incredibly kind and professional, consistently going above and beyond to ensure my godmother received the best possible care. They provided services seven days a week and kept me informed of any necessary modifications to her care plan. Their support extended beyond just medical care—they also provided emotional support and seamlessly coordinated with Hospice when needed. I wholeheartedly recommend this agency to anyone in need of a home care provider that truly puts the patient first.”
“Very timely, nice employees.”
“A warm thank you for working so quickly to get a caregiver for mom today last minute. I really appreciate that you went above and beyond to do that. You have wonderful caregivers and it provides comfort to me knowing that I am leaving mom in good hands.. blessings to you and the caregivers!”
“Always Best Care is a great company to work with, they are friendly, flexible and quick to respond. The sitters are exceptionally polite and very attentive to their clients needs. I highly recommend contacting them for reliable service!”
“Always Best Care is an amazing company! They are always on top of everything and very easy to communicate with. They staff fast and they are always great aides. I would highly recommend going to them for services.”
“Always Best Care of Norfolk is #1. I've worked for the company for many years as a Caregiver. I have and had wonderful clients and their families are awesome as well.”
“I have worked with this company for almost 3 years. It is a wonderful company always willing to work with you concerning your hours of availability be it for kids or for school. I would recommend this company to anyone who is a CNA or PCA and would like work.”
“It is not just for seniors. Their is so much I can say about this amazing company. I had surgery and my information was sent to another company I was stuck 2 1/2 weeks with no care. Always best stepped in and took care of everything professionally and efficiently. I am so impressed how great they are in the office and the sides. They were on top of things and I had an aide in 4 days.”
“My family has been apart of Always Best Care Senior Services for a month. I thank you for managing Always Best Care Senior services with the utmost professionalism and integrity. You set high standards for your staff and it’s evident. Your office staff and nurses are efficient, and pleasant. My family is extremely pleased with the level of care your company is giving my mother.”
“It is not just for seniors. Their is so much I can say about this amazing company. I had surgery and my information was sent to another company I was stuck 2 1/2 weeks with no care. Always best stepped in and took care of everything professionally and efficiently. I am so impressed how great they are in the office and the sides. They were on top of things and I had an aide in 4 days.”
“The overall service we are receiving is excellent starting with Mr. Bob, the caregiver. The staff is professional, polite, and helpful”
“All of our caregivers have been wonderful!! My mom loves them.”
“It is not just for seniors. Their is so much I can say about this amazing company. I had surgery and my information was sent to another company I was stuck 2 1/2 weeks with no care. Always best stepped in and took care of everything professionally and efficiently. I am so impressed how great they are in the office and the sides. They were on top of things and I had an aide in 4 days.”
“It is not just for seniors. Their is so much I can say about this amazing company. I had surgery and my information was sent to another company I was stuck 2 1/2 weeks with no care. Always best stepped in and took care of everything professionally and efficiently. I am so impressed how great they are in the office and the sides. They were on top of things and I had an aide in 4 days.”
“I recommend this company to everyone! The are so kind and caring. Sonya and her team are the best! My mother in law is so pleased with the young ladies that are caring for her. When you call they are always friendly and willing to assistant in anyway. We thank you for caring for our love one! Robin and Ernest!”
“My family is extremely satisfied with the Home Health Care my Mother receives from Always Best Care! They are arrive on time, are courteous and professional, and genuinely care and support my Mother's needs. From the staff to our in-home nurse have shown nothing but top-notch service. Thank you and know that I will tell whomever I come across that they should give your company a call!”
“I would like to thank Always Best Care in assisting my father during his recovery from a fatal accident. He was bedridden for over six months and was also mentally affected due to his poor health. I hired a caregiver from Always Best Care and they did so well in their job that till date I am thankful to them for the care they provided to my dad. .”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting First Landing State Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Steinhilber's Restaurant or visit New Cape Henry Lighthouse, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Virginia Beach, VA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Virginia Beach, VA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Virginia Beach, VA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
The Virginia Beach School Board considered ways to mitigate health insurance cost hikes during a Wednesday meeting, but ultimately faces financial constraints.VIRGINIA BEACH, Va. — The Virginia Beach School Board said on Wednesday that they want to do more to help employees facing health insurance cost increases, but they’re not sure if they can afford it.Outcry from division employees has been ongoing for weeks, since employees learned a few weeks ago — after they had signed contracts for the year — tha...
The Virginia Beach School Board considered ways to mitigate health insurance cost hikes during a Wednesday meeting, but ultimately faces financial constraints.
VIRGINIA BEACH, Va. — The Virginia Beach School Board said on Wednesday that they want to do more to help employees facing health insurance cost increases, but they’re not sure if they can afford it.
Outcry from division employees has been ongoing for weeks, since employees learned a few weeks ago — after they had signed contracts for the year — that their portion of the premiums would go up.
Over 100 employees last week filed a lawsuit against Superintendent Dr. Donald Robertson, alleging he intentionally concealed information about the price hikes until after employees had signed their contracts for the upcoming year. Local attorney Tim Anderson filed the lawsuit on behalf of the employees.
Beginning in 2026, employees will return to paying the same premiums they did in 2019-2022. However, premiums in 2023-2025 were lowered using health fund balances, so the upcoming year’s premiums are an increase from the current year.
A special meeting on the topic was called for Wednesday. After a closed session that lasted more than 30 minutes, the school board emerged and went into an open session that lasted more than two more hours. They heard presentations from the budget and finance department as well as from a school division insurance contractor.
Staffers said health care costs are increasing across the country, and Virginia Beach is no exception.
But the board also considered some moves that could reduce the impact of the premium increases for employees. Using division funds to reduce employees’ cost increases to only 50% would cost $4.3 million, the board heard. Reducing the increase to only 75% would cost $2.3 million.
Already looking at a potential deficit in the health funds by January, school board members were hesitant to go that route, however.
Board members also discussed the possibility of providing a stipend to employees to help offset the cost. However, they made no decisions and said they would keep exploring options.
VIRGINIA BEACH — Powerful waves from Hurricane Erin knocked down one of the Virginia Beach Fishing Pier’s original piles last week, necessitating a partial closure of the 75-year-old wooden platform at the Oceanfront.Roughly 400 feet of the pier remains open for fishing and crabbing. But repairs will need to be made to the far end of the pier, which will be closed at least through Labor Day weekend, according to Dee Nachnani, pier spokesperson.The pier is 660-feet long. Dozens of people were fishing Monday on the se...
VIRGINIA BEACH — Powerful waves from Hurricane Erin knocked down one of the Virginia Beach Fishing Pier’s original piles last week, necessitating a partial closure of the 75-year-old wooden platform at the Oceanfront.
Roughly 400 feet of the pier remains open for fishing and crabbing. But repairs will need to be made to the far end of the pier, which will be closed at least through Labor Day weekend, according to Dee Nachnani, pier spokesperson.
The pier is 660-feet long. Dozens of people were fishing Monday on the section of the pier that is open.
Harmonia Contracting Corp. of Chesapeake inspected the entire structure after the storm as well as the pile that washed ashore, and provided a report Friday to Sunsations Realty, the owner of the pier, and the city. Piles structurally support the pier by transferring the load to the ground.
“There is a section of the pier that has lost one of the original piles during this storm,” company president Eris Harmonia wrote in the report. “After inspection of the pile section washed on shore, we have determined that over the past years this particular pile has encountered water damage which caused it to be affected by the storm force currents and break lose.”
Harmonia erected a temporary wall to block access to the end of the pier until materials can be ordered and repairs can be made. A timeline was not provided.
“The fishing pier is a destination many families and fishermen travel to Virginia Beach to spend time and make memories on,” Harmonia wrote. “Time is of the essence to reopen to full capacity.”
When the hurricane was off the coast Thursday, swimming was prohibited at the Oceanfront, and the pier closed.
Nachnani owns Coastal Edge, the company that sponsored the East Coast Surfing Championships, which wrapped up Sunday after drawing hundreds of surfers to town. As the event paused during the storm, Nachnani and other ECSC organizers watched large waves hammer the piles from Ocean Eddie’s Seafood Restaurant on the shore end of the pier.
He was surprised there wasn’t more damage.
“It was Hurricane Erin at its finest, and I’m very proud of this pier and how it weathered the storm,” he said.
The pier partially reopened Saturday afternoon. In 2024, the pier was damaged when a driver crashed his car off the end of the structure into the ocean. Those repairs were not affected by the storm, Nachnani said.
Stacy Parker, 757-222-5125, [email protected]
After over 100 employees of VBCPS sued the superintendent, the school board is hosting a meeting tonight to answer questions about their health insurance policies.VIRGINIA BEACH, Va. — The Virginia Beach School Board is hosting a meeting on Wednesday night where they will discuss the reasoning behind their decision to raise health insurance premiums this school year.The meeting comes as a response to over 100 VBCPS employees who, last week, announced they would be suing the superintendent, Donald Robertson Jr. They allege...
After over 100 employees of VBCPS sued the superintendent, the school board is hosting a meeting tonight to answer questions about their health insurance policies.
VIRGINIA BEACH, Va. — The Virginia Beach School Board is hosting a meeting on Wednesday night where they will discuss the reasoning behind their decision to raise health insurance premiums this school year.
The meeting comes as a response to over 100 VBCPS employees who, last week, announced they would be suing the superintendent, Donald Robertson Jr. They allege he intentionally concealed information about double-digit health insurance hikes until after contracts were signed in order to prevent a mass exodus of employees.
They also argue that the premium increase is a result of Robertson's decision to end subsidies to employees' health insurance, according to court documents.
The plaintiffs seek compensatory and punitive damages, and are also seeking injunctions preventing the higher premiums from going into effect until after the case is resolved.
According to documents online, the school board plans to discuss information from the Consolidated Benefits Office of VBCPS. The office writes that they plan to discuss how information regarding health plans "are routinely communicated in September in advance of open enrollment for the upcoming plan year," but that they recognize "the timing was difficult for many staff members."
School Board member Melinda Rogers said this special meeting is one of many steps they are taking in an effort to find a resolution.
"Besides the information, we are going to talk about possible solutions, and that really is the goal for the school board. I realized it has been put in the media that this meeting was prompted by a litigation suit that was filed; however, we are looking for solutions for all 13,000+ people," Rogers said. "So, it did take some time to put together and will take time to find solutions for everyone."
The school board also says rates were lowered beginning in 2020 as a result of the COVID-19 pandemic, with the division absorbing the costs. These rates stayed lower through 2025, they said, but in 2026 will return to pre-pandemic rates.
Robinson previously told 13News Now that he hopes people will attend or listen in to Wednesday night's meeting.
"Unfortunately, the world is filled with opportunists who will take and use their individual circumstances for reasons that might not be in the best interest of those they serve. In those cases, they can use innuendo and perception and misinformation to further their cause," he said. "On Wednesday, I encourage everyone to tune in, and you will see what the actual occurrences are in this issue versus what an individual might be trying to use to benefit them.”
Attorney Tim Anderson is representing the plaintiffs in the lawsuit and told 13News Now that the changes come at the same time as Robertson allegedly received a pay raise.
"At the exact same time that Dr. Robertson bargains for a 13.5% raise, and he gets a $38,000 raise, while the teachers are told their health insurance premiums are going to go up $5,000 or $6,000, it's outrageous. Those optics... you can't live with that politically on the school board. They have to fix this," he said.
Anderson added that retirees are affected by the change as well.
"We are talking about a huge group of people, tens of thousands of people are affected by this," Anderson said.
Anderson said the school board must be transparent about the timeline of events that led to the premium rate increase at the meeting, and also expects the board to provide an explanation about Robertson's simultaneous pay raise.
In order to fully achieve justice, Anderson said the school board ultimately has to use the funds he says they already have, not to eliminate, but to reduce overbearing health insurance rates.
"If we hadn't filed this lawsuit, there would have not been this emergency meeting. Fortunately, we are able to push this issue right to the front and employees are going to get the benefit tonight," said Anderson.
The meeting starts at 6 p.m, both online and in person at 2512 George Mason Drive in Virginia Beach. The school board will not allow public comment due to a high volume of information being presented.
VIRGINIA BEACH, Va. — Another step is being taken in the years-long saga over the change to the city of Virginia Beach’s voting system.“This is not a partisan issue," said Virginia State Sen. Aaron Rouse, who covers part of Virginia Beach.Tuesday night, dozens of Virginia Beach residents showed up to what was billed as a non-partisan town hall bringing together political leaders from both sides of the aisle to discuss the 10-1 voting system referendum that will go before city voters in November.&ld...
VIRGINIA BEACH, Va. — Another step is being taken in the years-long saga over the change to the city of Virginia Beach’s voting system.
“This is not a partisan issue," said Virginia State Sen. Aaron Rouse, who covers part of Virginia Beach.
Tuesday night, dozens of Virginia Beach residents showed up to what was billed as a non-partisan town hall bringing together political leaders from both sides of the aisle to discuss the 10-1 voting system referendum that will go before city voters in November.
“[The] 10-1 [voting system] doesn’t guarantee that things will be better, but it creates the opportunity that they can be," former Virginia Beach City Council Member John Moss said.
In the 10-1 system, 10 city council members are elected, one per voting district, with only voters living in each district able to vote for candidates running to represent that district.
One mayor is elected to represent the entire city with every voter getting to vote on the mayoral candidates.
The city has been using this system since 2022 in response to a court ruling in 2021. That's when a federal judge ruled the voting system the city had been using up to that point was unconstitutional because it wasn’t fair.
In the old 7-3-1 system, voters would choose an official to represent the area they live in as well as three council members and a mayor at-large.
Some felt that disenfranchised minority communities in the city and gave power to people with money and influence. In 2023, Virginia Beach City Council voted to officially adopt the 10-1 system.
A circuit court judge later ruled that wasn't legal because that's not what's in the city's charter.
In 2024 and 2025, legislation passed in the Virginia General Assembly to change Virginia Beach’s city charter to allow the city to use the 10-1 voting system. That legislation was vetoed by Gov. Glenn Youngkin., citing ongoing lawsuits that had been filed over the voting system change.
In 2025, Virginia Beach City Council voted to let voters decide in the November 2025 election what system they want to use.
“It’s been said over and over again that under the 10-1 system that the Virginia Beach City Council is the most diverse that it’s been in its history and that’s a fact," Virginia Beach City Council Member Jennifer Rouse said.
No one at the town hall spoke in opposition to the 10-1 system, but as News 3 has reported in October 2024 some residents spoke out against it at a City Council meeting, citing the charter issue.
“The charter has never been changed. The city charter is the constitution of Virginia Beach. It takes precedence," one man said.
Tuesday's town hall was organized by a group called Yes for Virginia Beach. According to the group’s website, it’s “a bipartisan coalition of leaders, neighbors, and community organizations fighting for fair representation.”
News 3 will follow through with what voters decide in November.
Delegates Feggans & Convirs-Fowler pushed DEQ to open a formal investigation, while city officials noted the odor likely stems from a natural biological process.VIRGINIA BEACH, Va. — A state investigation is underway after Virginia Beach residents raised alarms about a strong odor near Mount Trashmore that they say has plagued their neighborhood for years.Delegate Michael Feggans confirmed Tuesday that he and Delegate Kelly Convirs-Fowler contacted the Virginia Department of Environmental Quality (DEQ), which has now ...
Delegates Feggans & Convirs-Fowler pushed DEQ to open a formal investigation, while city officials noted the odor likely stems from a natural biological process.
VIRGINIA BEACH, Va. — A state investigation is underway after Virginia Beach residents raised alarms about a strong odor near Mount Trashmore that they say has plagued their neighborhood for years.
Delegate Michael Feggans confirmed Tuesday that he and Delegate Kelly Convirs-Fowler contacted the Virginia Department of Environmental Quality (DEQ), which has now opened a formal investigation through its Pollution Response Program.
“Last week, I walked the area near Mount Trashmore to hear directly from residents about the strong odor,” Feggans said. “After contacting the Virginia Department of Environmental Quality leadership with Delegate Kelly Convirs-Fowler, a formal investigation has been opened and is being tracked through DEQ’s Pollution Response Program. We’ll keep you updated as results come in.”
In a statement, the City of Virginia Beach tells 13News Now they’ve gotten back most of their test results back. Their key takeaway is that the source of the odor and the bubbles appear to be a natural biological process rather than a mechanical or chemical issue.
They add that it’s very similar to bodies of water that experience odors at low tide.
A spokesperson with the City of Virginia Beach said leaders from the city will meet with people who live in the area on Friday to talk about the results from water samples taken from the creek.
The spokesperson also adds: “The City of Virginia Beach welcomes the participation of the Virginia Department of Environmental Quality for this concern.”
As first reported by 13News Now, residents living along Water Oak Road next to Thalia Creek off South Plaza Trail said the smell, often compared to rotten eggs, has become unbearable. Some believe it may be linked to runoff or down pressure from Mount Trashmore.
“It’s an odor so pungent, it takes your breath away,” said John Kirby, who has lived across from the creek for seven years. “You can’t live like this, this can’t be okay.”
Others worry the odor could pose long-term health risks.
“Your eyes are full of fluid, your throat is burning, you’re tired... it’s affecting how we live,” said Sarah Gray, who has lived in the neighborhood for 15 years. “You can smell it, it feels like it’s somehow getting into our house, and our house pipes, and you can taste it some days.”
On Tuesday, Virginia Beach city officials acknowledged the issue, releasing an update after crews tested water in a private pond near Mount Trashmore. They said most results point to a natural biological process, similar to odors that appear in tidal waters, rather than a chemical or mechanical source. Officials added there was no indication of illicit discharges and that additional results are still pending.
“We appreciate the patience of the community as the City of Virginia Beach continues to investigate their concerns," the city said in a statement.
Kirby recalled a 2023 inspection where a Public Works employee had to be pulled from the creek because of the intensity of the smell.
“The smell was so putrid,” Kirby said. “They were pulling him out, his face was ghostly white, and he was out of breath. He said he’s never experienced anything like that.”
A Virginia Beach spokesperson initially said the city had not received reports of leakage near Mount Trashmore and found no signs of leachate in the adjacent stream. When pressed with details of residents’ complaints, the spokesperson said further review would be needed before offering more comment.
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