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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Oahu Island and Honolulu

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of kūpuna (seniors) across the country, and we’re always ready to help you!

Our Vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care proudly serves Oahu, Ewa Beach, Fort Shafter, Hale’iwa, Hau’ula, Honolulu, Jbpph, Ka’a’awa, Kahuku, Kailua, Kane’ohe, Kapolei, Kunia, La’ie, McBh Kane’ohe Bay, Mililani, Pearl City, Schofield Barracks, Wahiawa, Waialua, Wai’anae, Waimanalo, Waipahu, Hawaii Kai, East O’ahu, West O’ahu, North Shore, Windward, Leeward, Kahala, Diamond Head, Makakilo, Lanikai, Ma’ili, Makaha, Manoa, Nanakuli, Waikiki, Kalihi, Down Town, Halawa, Portlock, Wai’alae, Hawaii Loa.

Call today at 808-207-8558

Or email [email protected]

1001 Dillingham Blvd Ste 317, Honolulu, HI 96817

Always Best Care combines national strength and standards with kama’aina (local) accessibility and personal service. Tyler Kimura the owner of Always Best Care is a kama’aina (local) resident and takes great pride in helping families care for their loved ones. His goal is to join your ohana (family)'s journey and provide the absolute best care plan for your loved one. His entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all ohana (family) members. All of our caregivers are carefully screened, thoroughly trained and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The first step in our process includes a care personal consultation with an ABC Care Coordinator. The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your kama’aina (local) Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Honolulu and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Tyler Kimura

    Tyler Kimura

    The owner
    View Full Bio
  • Tita Pulido

    Tita Pulido

    Director of Operations
    View Full Bio
  • Maylee Costelo

    Maylee Costelo

    Staffing & HR Manager
    View Full Bio
  • Michael Gresko

    Michael Gresko

    Director of Nursing
    View Full Bio
  • Abigail Tauai

    Abigail Tauai

    Scheduling Manager
    View Full Bio
  • Marina Manseau

    Marina Manseau

    Scheduling Coordinator
    View Full Bio
  • Ernel Roque

    Ernel Roque

    Sales & Marketing
  • Joy Carpio

    Joy Carpio

    Staffing Coordinator
    View Full Bio
  • Darylina Hilai

    Darylina Hilai

    Weekend Scheduling
    View Full Bio
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TESTIMONIALS

“After years of refusing In-home Care due to cost, My dad finally agreed to try Always Best Care to take him to see his doctors. At 95, my dad is not an easy person to get along with let alone for a stranger to be with him for a few hours and transporting him, with his walker, to and from the hospital. My dad just called and he is thrilled with his caretaker Madeleine for her kind attitude and helpfulness. I’m relieved that he has found a trusted person that can take him to see his doctors. I began talking to Ernel, the manager, about two months ago regarding this type of service for my dad and we stayed in touch. Ernel was always friendly and professional and was able to get Madeleine for my dad in very short notice. Tita, the administrator, followed up with all the contracts and statements and I’m now enrolled into their online system. Overall, the 5 star rating is well deserved. Aging is not fun. Watching my dad struggle with his daily routine is difficult. Having good people around like Always Best makes it a bit easier for the both of us. Thank you.”

Martavius W.
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TESTIMONIALS

“I am a current client of this provider They help me out a lot. I have good service from them that improves my health.”

Ronald N.
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“I am a current client of this provider With my dad’s everyday needs, especially bathing they have helped. They are easy to work with, get ahold of, and communicate with us well. The people they sent have been good.”

Leroy H.
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TESTIMONIALS

“Tyler and his team are great! Love working with them.”

Jen S.
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“After hiring the services of Always Best Care for approximately 70 consecutive days, I wanted to give the company a detailed review. I can honestly say I unequivocally and without hesitation, would recommend Always Best Care as a home health care agency. A vast majority of the caregivers are very conscientious and punctual. The company keeps our family very well informed via their “Family Room” function on their website. The administration and office staff are very thorough and meticulous. Special recognition to office staff (Marina, Abby, and Tita). A+++ company!!!!”

Carlynn F.
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“Always Best Care Senior Services have helped me in caring for my uncle while I get more time to do my other affairs. I know he is in the best care and really appreciate their services.”

Aaron H.
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“The new care we have is the best one I could ever ask for!! She cares so much for my husband and is always there when he needs her to be. She is truly a angel that was sent to me by your company and I thank you so much for hiring her!! Aloha Jeff & Freda Pohaku”

Hehe
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TESTIMONIALS

“The worker was professional,,caring and punctual.”

Walter D.
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“My aunt has been living in a nursing home for the last five years. In the last year however, we have seen her health and cognitive abilities slowly decline. A social worker asked us to seek extra help from a home care agency to provide additional caregivers due to her growing needs. They provided our family with some options, but in the end, highly recommended Always Best Care. We asked other residents in the facility who were also using ABC, and they too recommended the agency . My aunt has been so pleased with her caregivers and we appreciate the entire staff at ABC. Their communication is outstanding, caregivers are compassionate and reliable and they always go out of their way to accommodate our changing needs. I highly recommend Always Best Care.”

Baron L.
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TESTIMONIALS

“Highly skilled, reliable and loving caregivers. They are the only agency to provide consistent care for my dad who is receiving VA benefits.”

Kazutoshi
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“We feel very blessed to have found Always Best Care! Tyler and his staff are very helpful, caring and pleasant to work with. I love that they can be reached 24/7 and are quick to find a caregiver for my sweet 90 year old mother, even at the last minute! True to their name, they always give their best care! I highly recommend you check them out! ????”

Lee A.
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TESTIMONIALS

“We feel very blessed to have found Always Best Care! Tyler and his staff are very helpful, caring and pleasant to work with. I love that they can be reached 24/7 and are quick to find a caregiver for my sweet 90 year old mother, even at the last minute! True to their name, they always give their best care! I highly recommend you check them out! ????”

Lee A.
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TESTIMONIALS

“Thank you Always Best Care for being a trusted parter with our transportation company. Looking forward to working with you and the wonderful team at ABC in the many years to come.”

Above A.
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“Staff was very professional and considerate of my needs. Response time and answering my questions was timely. The services are very affordable. I recommend you contact them at the earliest opportunity to get a medical professional assigned to you & confirmed. I had no issues with them here.”

S. W.
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“The best professional service!!!!”

Andrew K.
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“Great care great staff”

Stephen P.
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“Have had very excellent caregivers through the services of Always Best Care. They are caring, quick-thinking, professionals. I feel that this company is trustworthy and dependable.”

Norma P.
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“My experience was professional and highly beyond any expectations.”

Roxanne K.
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TESTIMONIALS

“You choose them because they are the one of the few companies out there with staff that is actually certified. They are unbeatable in terms of flexibility as well as the best rates. Their amazing staffing coordinator told me about their in-house program to get you certified.”

Michael S.
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“This staff shows up on time, every time and are very professional and resourcesful. My husband is in the best hands when I am not available. He feels safe and comfortable. They are a blessing!”

Patricia B.
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TESTIMONIALS

“While in the hospital, my grandma’s social worker recommended that I contact Always Best Care for assistance. They came highly recommended as they have helped many of their patients get discharged safelyj back home. We immediately contacted the office and their care manager came to visit my grandma, mom and me at the hospital within 1 hour. Their response time was amazing. We discussed several options on immediate care at home upon discharge, as well as developing and long term plan. What I really like about our care manager is his honesty and integrity. I appreciate that they’re not one to just tell me what I want to hear and will never over promise anything. Their service has been outstanding. Thank you so much!!!”

Tobie L.
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TESTIMONIALS

“Always Best Care has been caring for both of my parents for the last month and they have been great. My mom has dementia and my dad is bed-bound. We were previously using another agency but found out that they have been sending unqualified caregivers who are untrained and non-nurse aides. ABC only sends the most experience nurse aides and CNAs to assist my parents. They do extensive background checks, tests and are vaccinated. I don’t know what we’d do without them. If the need arises, we can rest-assured that they can also help us find a care home to move my parents in to at no charge. Thank you so much to the entire team at ABC. You have been wonderful.”

Toby A.
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“Friendly team to work with.”

Tara D.
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“Always Best Care came highly recommended by a couple of my friends who also needed care. From the moment I met the owner Tyler, I knew that I would be able to welcome them into my home. The entire ohana at ABC makes me feel so comfortable working with them. And the caregivers… what can I say. They are so caring, skilled and experienced. The company is more than willing to provide the necessary credentials for all of their caregivers. They are all trained nurse aides and CNAs. They are the true definition of the aloha spirit. Thank you Always Best Care for always striving for excellence.”

Sean K.
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TESTIMONIALS

“Always Best Care came highly recommended by the Skilled Nursing Facility my husband was staying at for the last 6 months. He needed a lot of care after getting discharged to our home in Kaimuki. All of the caregivers that have been providing care for my husband have been so reliable and knowledgeable. ABC only provides nurse aides and CNAs with the proper state of Hawaii approved training and certifications. Since my husband requires a high level of care, they told us that only nurse aides who complete state approved training are allowed to assist with his bathing, toileting, walking, etc. Regular companionship caregivers are not allowed to do this. This is very important to know when choosing the right agency to work with. I was told to always check for proper credentials when allowing a caregiver into my home. Mahalo nui Always Best Care for taking care of our family. I can be at ease while I’m at work, knowing dad is in good hands with your caregivers.”

Kelly

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