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Privacy Policy
Always Best Care Roswell (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a form, contact us, or communicate with us by phone, email, or SMS text messaging.By using our website or providing your information, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
- Name
- Phone number (including mobile phone number)
- Email address
- Mailing address
- Service-related details submitted through forms
- Any information voluntarily provided through calls, emails, or messages
We may also collect non-personally identifiable data such as IP address, browser type, device type, and general website usage analytics.
2. How We Use Your Information
We use the information we collect to:
- Contact you regarding services, appointments, or inquiries
- Provide senior care and related support services
- Send customer service updates and account notifications
- Send marketing and promotional communications, only if consent is provided
- Improve website performance and user experience
- Comply with legal or regulatory obligations
3. SMS Communications & Consent
By providing your mobile phone number and opting in through our website, contact form, or other method, you consent to receive SMS text messages from Always Best Care Roswell. These messages may include:
- Appointment reminders and scheduling updates
- Service updates or caregiver communications
- Customer support and account notifications
- Marketing or promotional messages (if opt-in is provided)
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Your personal information, including your mobile number, will never be shared, sold, rented, or disclosed to third parties for their own marketing purposes under any circumstances.
4. How to Opt Out of Communications
You may opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any email. You may opt out of SMS messages at any time by replying STOP to any message. You may also request removal by emailing: [email protected]
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Third-Party Services
We may use trusted third-party vendors for website hosting, analytics, CRM, or form processing. These companies only process data on our behalf and do not have permission to sell, share, or use your personal data for their own purposes.
7. Children’s Privacy
We do not knowingly collect information from children under the age of 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most current version.
9. Contact Information
If you have questions about this Privacy Policy or your data, please contact us: Always Best Care Roswell
Phone: 404-480-8402
Email: [email protected]
Website: https://alwaysbestcare.com/roswell/