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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

Out on Caddo Lake, Keith Carter faced challenges hiring caregivers for his aging father. Keith had promised his dad that he would never place him in a nursing home and that he would retire at the lake house. His father needed caregivers to assist with activities of daily living, such as bathing, grooming, food preparation, and mobility assistance. After searching in Northwest Louisiana, Keith found a franchise that met all their requirements: Always Best Care. He worked closely with the nurse owners and eventually purchased the local franchise office in 2015.

Always Best Care Senior Services, a national franchise based in Roseville, California, boasts over 180 franchises across the United States. In Louisiana, there are offices in Monroe and Baton Rouge. The Northwest Louisiana franchise office, located in Shreveport at 4700 Line Ave, is locally owned by Keith. It is managed by a staff of eight office personnel and over 90 caregivers serving all of Northwest Louisiana. ABC Shreveport is licensed and bonded by the Louisiana Department of Health and carries comprehensive protection plans, including workers’ compensation and general liability insurance. All caregivers undergo thorough screening processes, including reference checks, drug tests, background checks, and driver’s license verifications. Employees also receive approximately 20 hours of in-house training and wear recognizable royal blue scrubs.

The caregivers and CNAs at Always Best Care provide complete in-home care services, including light housekeeping, transportation, companion care, and assistance with bathing, dressing, grooming, and food preparation. They are prepared to meet any need in various settings, including homes, hospitals, rehab centers, and assisted living facilities. The Always Best Care team conducts in-depth intake and needs evaluations with patients and their families, offering flexible scheduling from four to 24 hours a day. ABC is dedicated to providing comprehensive solutions that allow seniors to age in place and improve their quality of life daily.

In 2019, Always Best Care Senior Services was awarded the exclusive contract to provide In-Home Care and Respite Care to the Caddo and Bossier Councils on Aging. Since 2016, ABC has also provided in-home care to veterans through a regional contract with the VA Medical Center in Shreveport.

Keith and his team at Always Best Care have experienced consistent growth and recognition. In 2016, they were awarded the Greater Shreveport Chamber of Commerce Small Business of the Year. In 2017, they received the Better Business Bureau Outstanding Customer Service Award. In 2018, Keith’s franchise earned the Sapphire Award from Always Best Care. Always Best Care Senior Services of Northwest Louisiana is A+ rated with the BBB and is certified by the National Association of Home Care. In 2019, the national office recognized them for achieving the Largest Percentage Increase of any franchise in the United States.

During the 2020 Coronavirus pandemic, Keith and his team worked tirelessly to provide safe in-home care to their patients. “We stayed fully operational as an essential business because that is what we do: provide care to our patients,” Keith said. Helping families in similar situations to his own has been a rewarding experience for him. He particularly cherishes the notes from families expressing gratitude for helping them keep their loved ones in the family home.

Always Best Care Senior Services of Northwest Louisiana is located at 4700 Line Avenue, Suite 111 in Shreveport, Louisiana.

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ABOUT US

Welcome to Always Best Care of Northwest Louisiana

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Northwest Louisiana, communities of Northwest Louisiana , including; Caddo, Bossier, Webster, Claiborne, Red River, Sabine, Natchitoches, Minden and Northwest Louisiana.

Call today (318) 424-5300
Or email [email protected]

4700 Line Avenue, Suite 111, Shreveport, LA 71106

Always Best Care combines national strength and standards with local accessibility and personal service. Keith Carter, the owners of Always Best Care-Northwest Louisiana, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family’s journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we’ll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that “we only hire care providers we would have care for our own loved ones.”

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Shreveport and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care and Support

Experienced healthcare and caregiving professionals
  • Keith Carter

    Keith Carter

    Owner/Administrator
    View Full Bio
  • Millen Manuel

    Millen Manuel

    Human Resources Director
    View Full Bio
  • Teice Rogers

    Teice Rogers

    Staffing and Scheduling
    View Full Bio
  • Vicki Anglin

    Vicki Anglin

    Executive Assistant
    View Full Bio
  • Erin Rainwater

    Erin Rainwater

    Business Development Manager
    View Full Bio
  • Rae Ann Ross

    Rae Ann Ross

    Operations and Scheduling Manager
    View Full Bio
  • Angela Beckwith

    Angela Beckwith

    Operations and VA Coordinator
  • Haley Anding

    Haley Anding

    Intake Coordinator
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TESTIMONIALS

“They allow him to have a better quality of life. They help him feel more reliant on himself. Our caregiver is perfect for him”

Willie M.
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“So proud of the NWLA team of caregivers and managers! Always putting the patient first!”

keith C.
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“This is a great company to work for! Staff is very friendly, kind , and hardworking! I’m very thankful for meeting such great staff.”

Armiya C.
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“This is a great company to work for! Staff is very friendly, kind , and hardworking! I’m very thankful for meeting such great staff.”

Armiya C.
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“I must say I am proud to be apart of ABC! They have lived up to their name “Always Best Care”. That works both ways too. For the Clients as well as the Employees. Thanks Keith, Millen, Rayeann, Tiece and all of ABC Staff for all that y’all do for us ???? May we continue to be blessed and prosperous in all we do individually and collectively. May my journey be long into retirement happy, joyous and free. Keep up the good works!”

Michelle W.
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TESTIMONIALS

“I must say I am proud to be apart of ABC! They have lived up to their name “Always Best Care”. That works both ways too. For the Clients as well as the Employees. Thanks Keith, Millen, Rayeann, Tiece and all of ABC Staff for all that y’all do for us ???? May we continue to be blessed and prosperous in all we do individually and collectively. May my journey be long into retirement happy, joyous and free. Keep up the good works!”

Michelle W.
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TESTIMONIALS

“This company has been BEYOND the greatest thus far . Our caregivers , to our CNA’s , housekeeping staff , to our in- home staff & so forth have done nothing but make this company the best experience for our lovely clients . Nothing can get better than ABC . Come & join our team, as well as signing up for our services because you won’t regret not 1 bit . – Lex”

Alexis P.
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TESTIMONIALS

“This company has been BEYOND the greatest thus far . Our caregivers , to our CNA’s , housekeeping staff , to our in- home staff & so forth have done nothing but make this company the best experience for our lovely clients . Nothing can get better than ABC . Come & join our team, as well as signing up for our services because you won’t regret not 1 bit . – Lex”

Alexis P.
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TESTIMONIALS

“I am a current client of this provider She works really well with me. The caregiver we have is excellent.”

Aubrey M.
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“I am a current client of this provider She works really well with me. The caregiver we have is excellent.”

Aubrey M.
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“I am a current client of this provider The providers helped by taking care of my dad. I like that they're easy to work with.”

David T.
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“I am a current client of this provider The providers helped by taking care of my dad. I like that they're easy to work with.”

David T.
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“I absolutely love working with Erin & Haley at ABC. They are beyond amazing!”

Alecia H.
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“I am a current client of this provider The agency has done anything that I need since I'm in a wheelchair. I would recommend them because they always work with me and let me know what's going on.”

Diana G.
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“Knowledgeable staff, helpful administration and EXCELLENT care! Thanks Always Best Care Shreveport.”

Southern G.
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“Excellent and caring staff!!! A+”

Jessica R.
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“Excellent Service Care for Seniors, I recommend this company”

Jhon A.
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“I love this company, the staff and the management are all amazing!”

Gonzales, A.
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“This company is awesome! Very friendly staff!”

Jade A.
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“This company is awesome”

Vycell J.
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“I love this company! I would definitely recommend this for excellent senior services”

Jeh G.
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“The staff is incredibly compassionate and dedicated to ensuring the well-being of seniors. Bravo!”

Jhanna R.
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“Their top-notch services go above and beyond, creating a warm and supportive environment for our loved ones.”

Dhonna B.
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“Great company! Thanks for your hard work and care for our loved ones”

Jessel A.
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“10/10 highly recommended!”

Rosei D.

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