ABOUT-BANNER-BG

About
Always Best Care 

Trusted and Reliable Senior Care Services

SENIOR WOMAN IN WALKER ASSISTED BY A CAREGIVER
Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

FEMALE CAREGIVER IN BLUE UNIFORM SMILING

Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

29-YEARS-SERVING
ABOUT US

Welcome to Always Best Care of Wesley Chapel

I’m Laura Martis, the local owner of Always Best Care in Wesley Chapel. I’m a PMP certified program and operations leader with 12+ years of experience building repeatable systems, training teams, and improving reliability in high-accountability environments. Earlier in my career, I worked in education and adolescent counseling, which shaped how I lead with clarity, boundaries, and care.

Before launching this agency, I led programs across 20+ offices and delivered measurable results, including a 40% growth lift in four months in one program and supporting contract wins up to $300M. I also led marketing and communications work that increased brand exposure to 213 publications in 18 countries and drove a 1000% increase in social reach in three months.

I’m applying that same discipline to home care: measurable service standards, proactive family updates, caregiver development, and a culture of accountability.

Living with a disability has made this mission personal for me and has shaped how I build care: clear communication, consistent follow-through, and deep respect for dignity and independence.  Because I understand what it feels like to depend on support, I am intentional about building care that is consistent, respectful, and predictable for both clients and the family members coordinating everything.

My goal is simple: make home care feel predictable so families can stop living in crisis mode.

Local links or associations

Suggested options (confirm membership before using logos):

  • Greater Wesley Chapel Chamber of Commerce
  • North Tampa Bay Chamber
  • Rotary Club (Wesley Chapel or nearby chapter)
  • Pasco County senior resource networks and community coalitions
  • Area Agency on Aging of Pasco Pinellas community resource listings
  • Local caregiver and senior focused community events

FRANCHISEE-PLACEHOLDER
SENIOR WOMAN SITTING ON BENCH SMILING
Our Advantage

Benefits of
Always Best Care
Senior Services

CAREGIVER GUIDING A WHEELCHAIR WITH A SENIOR MAN SITTING

Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Wesley Chapel and surrounding areas

SMILING SENIOR IN WALKER GUIDED BY CAREGIVER
NATURE-BG

ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
    ​
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
    ​
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
    ​
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
    ​
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care and Support

Experienced healthcare and caregiving professionals
  • LAURA MARTIS

    Laura Martis

    OWNER & CEO
    View Full Bio
  • KELLY FLORES, RN

    Kelly Flores, RN

    DIRECTOR OF NURSING
    View Full Bio
  • MONICA RODRIGUEZ

    Monica Rodriguez

    DIRECTOR OF OPERATIONS
    View Full Bio
  • SUSAN COWAN

    Susan Cowan

    EXECUTIVE ASSISTANT
    View Full Bio
  • VICTORIA CASTRO

    Victoria Castro

    SENIOR CARE ADVOCATE
    View Full Bio
×
TESTIMONIALS

“Very much appreciate the care and assistance from ALWAYS BEST CARE for our mother. They cared for our mother and we were comfortable knowing she was in good hands when being cared for. This made it possible for us to be able to take care of our responsibilities as well. Easy to work with and good staff of employees.”

Teddi S.
×
TESTIMONIALS

“I cannot thank Sanjay and the staff enough for everything they have provided for both my mother and me during one of the most difficult and challenging times in our lives. I have been a RN for 35+ years, with over 25 years in hospice-home health care and thought I truly understood the needs of the family when a loved one needs care. I never realized how much more complicated total responsibility for an elderly family member can be. When my 93 year old, blind, HoH, mother lost her partner of 45 years and could no longer live independently, (her partner was her caregiver), the staff from Always Best Care provided much needed in home care, support, and companionship for my mother while arrangements were being made for her to move into an Assisted Living Facility. They were not only there for scheduled hours, but were available for additional hours on short notice in urgent situations. The support I received was incredible! Thanks to all, especially Sanjay, Kylie, Jen, and Zy. You made a difficult situation much easier. I would and will recommend your agency to anyone needing Homecare services. You have truly been a blessing! ????????????”

hedy I.
×
TESTIMONIALS

“I’m a niece of a senior that Always Best Care and they are awesome. “Kind, caring and patient!!””

Jackie S.
×
TESTIMONIALS

“I recently had the pleasure of meeting Kelly Klein with Always Best Care. Kelly was friendly, engaging, and professional throughout our conversation. It’s encouraging to connect with others who share an interest in supporting seniors and their families in our community.”

Jim T.
×
TESTIMONIALS

“Excellent care!! Edwin caregiver has been a blessing to my father. His care and compassion is truly amazing. Ashley care nurse and case manager there is not enough words to express my family’s love for her. She truly is amazing woman. I would highly recommend Always Best Care”

Carolyn C.
×
TESTIMONIALS

“Professional, caring and very responsive. Open to answering questions and helping you understans. I would highly recommend.”

Billye H.
×
TESTIMONIALS

“Always Best Care Senior Services truly understands the importance of providing compassionate care, support, and peace of mind to seniors and their families. Their commitment to helping individuals maintain their dignity, independence, and quality of life is what makes their services so valuable. I’m soooo appreciative of your team!❤️”

A J.
×
TESTIMONIALS

“Always Best Care has been a blessing to our family. They have been caring, professional and knowledgeable. I’m so glad that we found this company!”

Donna S.
×
TESTIMONIALS

“When you think about long term care, think ☆ALWAYS BEST CARE SENIOR SERVICES.☆ The owner specializes in real and professional services and care. Exceptional service!!”

Tina N.
×
TESTIMONIALS

“The entire staff at Always Best Care treated my mother and all of our family with great compassion. The care my mother received was excellent. From intake to service closure they were so helpful and skilled. I will be sure to call them should my father need care.”

Beth S.
×
TESTIMONIALS

“⭐⭐⭐⭐⭐ Melanie is great to work with and really cares about helping families find the right care for their loved ones. Always Best Care is a great resource for families navigating home care and senior living options. I appreciate the work they do in the community and would definitely recommend reaching out to Melanie if you need help finding care.”

Tyler H.
×
TESTIMONIALS

“In a word, amazing. We were completely blind as to the process of getting our mother the appropriate level of care; ABC became all of our senses. Seamlessly and patiently guiding us every step of the way. The entire Care Team were responsive, professional and compassionate…..and led by an exceptional owner, Phil. I strongly endorse ABC OF Tacoma for any caregiving needs. We were blessed to have them on our side”

Gary C.
×
TESTIMONIALS

“Always Best Care (Phil) came to my rescue on very short notice. Took immediate action and provided us with care coverage during a very stressful time. All caregivers were compassionate and friendly. Even though my husband has Lewy body dementia, they hung in there and gave great care of him and gave guidance to redirect when whenever needed. Thank you to Phil, Kelly and each caregiver. Much appreciated.”

Dianne P.
×
TESTIMONIALS

“I don’t know how my family would have gotten through this new chapter in my parents’ lives without Always Best Care. My mom had a second stroke, and my dad was recently diagnosed with early-stage Alzheimers. I had to quickly move on getting in-home care (caregiver, PT, OT, RN) for Mom, while beginning to look at Assisted Living Facilities. Every wonderful human who entered my parents’ home not only provided incredible care, from helping prepare Mom and Dad to move, organizing, to PT/OT and med management, but they were all a breath of fresh air for all of us during a difficult time…Shaz, Lana, Luciano, Anisa, Jeremy…thank you for taking such good care of my parents. Renee did the initially heavy lifting to tour Assisted Living Facilities and trimmed them down to a few based on our requirements. She spent entire days with my husband and myself, meeting with ALF and being an advocate to us to find the best match for their needs. Tracy kept me posted without fail on any caregiver schedule changes. She was such a calming presence, a great listener, and a always seemed to cheer me up when I needed it. Sara and Darlene, your compassion and passion for what you do is apparent in everything communication. The second we started using your services, I knew my parents were in good hands. And for me personally, I don’t know how I’ll ever thank you enough for how you supported ME through this. This is a hard transition for families, all family members…your honesty (even when it’s hard to say and hear) was so appreciated. Your words of encouragement and support and the periodic shoulders to lean and cry on made me feel like I had a team in my corner. Thank you a million times over, I will be paying it forward to others who are looking for these services and sending them your way.”

Shelby C.
×
TESTIMONIALS

“I had a wonderful experience with Always Best Care Senior Care. The agency sent us Eve to care for a 96-year-old family friend who had just returned from a lengthy rehab stay. This patient needed complete care including bathing, dressing and meals. Eve was extremely loving, exceedingly compassionate, and very professional. The ABC agency even assisted me with getting/removing a bed and box spring for the live-in aide which I believe was above and beyond the normal service range of expectations. In short, I found Always Best Care to be very accommodating and willing to work with us on every need. I would highly recommend them. Mary Lou”

Mary L.
×
TESTIMONIALS

“Excellent company for senior care services and the staff really cares for their patients and their staff members.”

Bridget S.
×
TESTIMONIALS

“My father says; I started out with a great caregiver. He left for another job. Then I had a few who weren’t good, but the caregiver I have now is excellent. She adapted immediately to my needs, required minimum direction, is personable, and cheerful. She does my shopping, takes care of putting on my compression stockings, gets my newspapers and mail, laundry, whatever else i need done in the house, and is a good conversationalist.”

Nancy G.
×
TESTIMONIALS

“We recently moved my mom to Virginia, and Always Best Care was right there to help us every step of the way. My mom has Alzheimer’s, and we were unsure how to move her safely and calmly, especially since she didn’t fully understand what was happening. Traveling by plane and arriving at National Airport added another layer of stress. Jonathan connected us with Bruce from Always Best Care in South Carolina, and together, both offices and our family coordinated Mom’s move. The South Carolina staff was great, and Mom’s caregiver moved her schedule around so she could travel with Mom. She was incredibly kind and gentle and stayed with Mom throughout the entire flight. Always Best Care also recommended medical transportation from the airport to her new facility. The driver was compassionate and took great care to make sure Mom was comfortable and safe. In the days following, another kind and compassionate caregiver immediately connected with Mom and helped make her transition to her new home a wonderful experience. Always Best Care was truly the answer our family needed. We are so thankful to Jonathan and Rashid for helping us navigate this difficult season and for treating Mom with such genuine kindness, dignity, and care. We highly recommend Always Best Care!”

Greg B.
×
TESTIMONIALS

“Ann Marie is an exceptional caregiver. Her kindness and reliability are outstanding!”

S M.
×
TESTIMONIALS

“When I contacted Always Best Care, my primary need was reliable, safe transportation to and from a medical appointment. From the outset, Mr. Rashid Farrell went beyond simply arranging a ride. Mr. Farrell, along with a nurse, took the time to review my medical background and conduct a thorough health assessment to ensure my safety and comfort. This personalized approach gave me confidence that my well-being was their top priority. Even though my transportation needs later changed, the company’s commitment to quality and care remained consistent. They adapted seamlessly to my new requirements, maintaining the same level of attention to detail. The staff’s professionalism, empathy, and genuine concern for my needs made the experience not just convenient, but truly caring. I highly recommend Always Best Care to anyone seeking transportation services that combine reliability with compassionate, individualized care. They have earned my trust and loyalty!”

Darlene J.
×
TESTIMONIALS

“Rashid and his team from Always Best Care of Fairfax were truly partners with our family as we together provided care for my husband when he needed it. As my husband’s care needs increased, ABC never failed to step up to provide the additional services and dedicated care necessary and, when needed, the recommendations for rehab and other outside services. Rashid is the kindest, most patient and most responsive owner/operator of any business I have ever worked with – both in healthcare and otherwise. I cannot imagine having gone through this part of our lives without Rashid and his team. Ms. Martine was also always very responsive every time she was needed, often as an emergency and after hours. Ms. Genet was with us the longest and we were always happy to see her. In her low-key professional manner, she successfully encouraged him to do all he could with physical therapy and other activities. Ms. Stacey spent many long hours with us and was always patient and supportive to both of us and provided excellent care as did Ms. Benica and Ms. Salay. Ms. Jidy was with us at the end of our journey and was truly a Godsend to both of us. I will be forever grateful to Rashid and his team and will never forget their dedication, support and kindness to us.”

Linda M.
×
TESTIMONIALS

“I was very fortunate to learn about Always Best Care while helping my parents find a retirement community. Sanjay and Dylan were extremely helpful in guiding us through the search…there are lots of things I did not even consider that Sanjay and Dylan brought to our attention with their expertise. They were both very compassionate and transparent as we navigated the search and I am now very confident that we have found the best retirement community for my parents. Thanks Sanjay and Dylan!”

Nathan H.
×
TESTIMONIALS

“HUGE Thank You to Phil and the staff at Always Best Care especially Shelby! They have helped tremendously with my parents transition into living with Alzheimers. I worry much less about my dad’s wellbeing on a daily basis and love the way Shelby treats him with compassion and unyielding consistency.”

Jennifer M.
×
TESTIMONIALS

“Always Best Care provided companion care for my mom. Their hours are flexible at an affordable hourly rate. It was necessary to reschedule the care companion a few times and staff handled this without difficulty. Andrea conducted the initial interview with my mom and was kind and professional. It became necessary to move mom to a memory care unit and Andrea’s help with this process was invaluable. She went far and above expectations and I am extremely grateful for all her help.”

denise F.
×
TESTIMONIALS

“There is not enough words to express how wonderful Tracy is, and how much we appreciate all the wonderful care she has given our parents.”

Robin F.

Caregiving News & Insights

Explore the latest insights, trends and tips from the senior care and caregiving industries

Subscribe to news about

Senior Home Care Services

SENIOR WOMAN SMILING WITH A CAREGIVER