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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Sandy Springs, GA

Home Care Sandy Springs, GA

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Heritage Sandy Springs Museum & Park gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Sandy Springs, GA is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Sandy Springs, GA

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“They did well once they were there. They help prepare my meals and get things for me because I was immobile. They also helped with my bath. They could have the caregiver give me a call if they're going to be late, so I'm not wondering if they're coming or not.”

Julia J.
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“The caregiver they send that takes care of him is a good match. I would recommend them because they person they send is quite qualified and caring.”

Luis V.
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“The agency has made my life easier by providing excellent care. I like that the agency always has someone to cover if someone is not able to make it.”

Danny H.
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“We can have more hours. They can have more caregivers and have replacements.”

Darrin S.
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TESTIMONIALS

“It helps the clients feel safer at home. I really like the caregiver that's with the clients, she's smart.”

Anonymous_6967
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TESTIMONIALS

“My parents needed care after my elderly mom was discharged from the hospital . Latasha was very responsive and caring while helping us secure the right person to help them during a difficult transition in their lives. Duke, the interim care provider was extremely well liked by my parents . They felt super comfortable and safe with him while Latasha worked to find a longer term caregiver. I really appreciate all of them ! Thank you Always Best Care”

Chris M.
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“They have helped me the most in doing things around the house and doing things they are supposed to. I like that they are understandable and have good workers.”

Bobbie C.
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“When they did send someone most of them were quality caregivers. They could have done better with scheduling and making sure their clients were covered.”

Learetha J.
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“They have been very helpful and courteous. They always ask if I need anything.”

Betty C.
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“My experience was positive because the caregiver was very effective and willing to take care of my needs. I would recommend them because they were available, professional and willing.”

Susan W.
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TESTIMONIALS

“They come 3 days a week and they do everything I need for me. They have bettered her quality of life. They have been responsive when I need to make changes.”

Chuck B.
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“The caregivers that have come have had positive attitudes. I think they need more staffing and have more people available to come to other locations.”

Josiah F.
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“They just didn't have enough staff to be there when we had them scheduled. They were short-handed a lot of times so they weren't able to take care of my mom all the time when they were scheduled.”

Ryoko G.
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“I don't know what I would have done without them! The service we've gotten has been pretty good.”

David W.
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TESTIMONIALS

“I have worked with Always Best Care for several of my patients/clients and they are always satisfied with their care! Thank you Always Best Care…”

Kunbi A.
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TESTIMONIALS

“Always best senior services helped us through a very difficult time and provided peace of mind to our entire family. They were responsive, knowledgeable, timely, efficient and all over the course of a holiday. Life happens but Latasha and her team gave us the assurance that our father would be cared for when we were not by his side. They even provided travel companionship so that he could move safely across the country to be with our mother. Thank you”

Zoe P.
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TESTIMONIALS

“Caring, attentive, reliable, responsive, diligent, professional & pleasant are the words that best describes our experience with ABC...”

Peter P.
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TESTIMONIALS

“My first panicked phone call to Latisha was answered promptly and she quickly helped me define what we needed during my mother in law’s apparent immediate decline on Hospice. The CPA, Iness, was prompt, efficient, and caring - but the best part for us was my MIL’s instant liking and acceptance of her care. Always Best Care was there for us in the best possible way to get us started on what now looks like a longer journey. I am confident that when we need them again they will give us the needed help.”

joreece
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TESTIMONIALS

“I have worked with Always Best Care for several of my patients/clients and they are always satisfied with their care! Thank you Always Best Care…”

Lavell H.
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TESTIMONIALS

“I don’t know what our family would have done if we had not found Always Best Care Senior Services! Our mother Mary needed more care with everyday life and Latasha and her sweet caring team were an answer to prayer! Words cannot describe how much that means when you cannot be there to care for your loved one yourself! Thank you Latasha and your team you treated a special life with great care ❤️ The Scanlan Family”

Scanlan F.
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TESTIMONIALS

“I hired another home health agency prior to finding Always Best Care. I wish I had hired them first to care for my mother. Because of Ms. Emeri's leadership, the staff that cared for my mother (Gabrielle, Stephanie, Nykia, Shay and Sheika) were punctual, very professional, attentive, and demonstrated their top notch skills in knowing what do do if/when my mother had a health crisis. My journey as a caregiver for my mother was a honor, but, challenging. Always Best Care was an integral part in helping me remind my mother to take her medications, do light housekeeping, prepare meals, as well as bathing and grooming. I will be forever grateful to the staff as my mother is now resting in peace.”

PBennett
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TESTIMONIALS

“From Latasha's excellent leadership to the caring, responsible caregivers, ABC absolutely deserves their 5-star rating. Every concern has been addressed quickly. My sisters and I have received good guidance in coordinating with ABC and others for Mom's care. ABC came highly recommended through a trusted source, and we've not been disappointed.”

David F.

What is Non-Medical Senior Care in Sandy Springs, GA?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Sandy Springs, GA

Types of Elderly Care in Sandy Springs, GA

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Sandy Springs, GA
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Sandy Springs, GA
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Morgan Falls Overlook Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Sandy Springs, GA
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Ray's on the River or visit Bulloch Hall, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Sandy Springs, GA

Benefits of Home Care in Sandy Springs, GA

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Sandy Springs, GA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Sandy Springs, GA

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your GA's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Sandy Springs, GA

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Sandy Springs, GA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Sandy Springs, GA

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Sandy Springs, GA

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Somerby Sandy Springs Senior Living
  • Villa Palazzo Senior Living Community
  • Hammond Glen Retirement Community
  • PruittPlace - Sandy Springs
  • The Mann House Assisted Living Sandy Springs
  • Sunrise at Huntcliff Summit II
Home Care Sandy Springs, GA

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Sandy Springs, GA

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Sandy Springs, GA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Sandy Springs, GA

Latest News in Sandy Springs, GA

The Prado in Sandy Springs May add 7 to 10 Stories

Sandy Springs residents voiced their opinions on new plans for redevelopment and the city is listening.Sandy Springs Planning and Zoning Manager Michelle McIntosh-Ross presented the Crossroads Small Area Plan to Mayor and City Council at the Dec. 5 city council meeting.“We used community feedback to form recommendations and the design of the plan,” said McIntosh-Ross.The plan encompasses south of I-285 along Roswell Road and extends south to Target at The Prado, west to Lake Forest Drive, east to encompass th...

Sandy Springs residents voiced their opinions on new plans for redevelopment and the city is listening.

Sandy Springs Planning and Zoning Manager Michelle McIntosh-Ross presented the Crossroads Small Area Plan to Mayor and City Council at the Dec. 5 city council meeting.

“We used community feedback to form recommendations and the design of the plan,” said McIntosh-Ross.

The plan encompasses south of I-285 along Roswell Road and extends south to Target at The Prado, west to Lake Forest Drive, east to encompass the Whitley and Harrison apartment communities, as well as Long Island Creek.

According to McIntosh-Ross, “major themes confirmed by the community were protection, preservation and rehabilitation of neighborhoods; enhanced open space and natural areas; provide for more multi-modal connectivity and enhanced lighting and encourage redevelopment at specifically identified sites.”

McIntosh-Ross also emphasized plans for a rapid transit bus station, citing possible locations to be further discussed with Georgia Department of Transportation.

“These new connections intend to create a grid system to serve pedestrians, cyclists and address the circulation within The Prado and better connections between neighborhoods,” she said.

The circulation issues within The Prado garnered significant discussion.

According to McIntosh-Ross, this plan would “allow for substantial investment that would induce an extensive redesign of the parking and circulation within [The Prado].”

“We are proposing to transform the property into a well connected mixed-use commercial and residential destination, with a central open space, 3 to 5 stories fronting Roswell Road and 7 to 10 stories residential above ground floor retail/restaurant that will surround central green space on and along Lake Placid Drive,” she said.

The additional density resulting from the 7 to 10 stories of residential was a point of contention for Sandy Springs Mayor Rusty Paul.

“What makes staff think that adding density to that complex will make it better,” said Mayor Rusty Paul.

According to Assistant City Manager Kristin Byars Smith, specific guidelines were established when The Prado’s owner previously approached the city two years ago with interest in redevelopment.

“The plan anticipates major structural changes to the site that would be needed. We’ve had many discussions with the property owner and have given them general guidance that should they want to request a rezoning, significant investment should be made and they’ll have to do restructuring,” said Byars-Smith.

In short, one cannot happen without the other.

“In your estimation a major redevelopment is the only way to justify adding 7 to 10 stories,” inquired Paul.

“Yes, major site investments must be made in order to add that density,” answered Byars-Smith.

To date, there are no set plans for redevelopment at The Prado, the Crossroads Small Area Plan is requesting the potential for it to occur.

Update: Roberts Drive residents report traffic delays with detour

People trying to drive out of neighborhoods along Roberts Drive are dealing with traffic delays due to a detour as bridge construction closesd the road over GA 400 for a week.The Georgia Department of Transportation (GDOT) said contractors will close Roberts Drive over GA 400 for approximately one week, from Friday, Dec. 15 through Friday, Dec. 22. The closure is part of construction on the GA 400 Bridge Replacements project. Completion i...

People trying to drive out of neighborhoods along Roberts Drive are dealing with traffic delays due to a detour as bridge construction closesd the road over GA 400 for a week.

The Georgia Department of Transportation (GDOT) said contractors will close Roberts Drive over GA 400 for approximately one week, from Friday, Dec. 15 through Friday, Dec. 22. The closure is part of construction on the GA 400 Bridge Replacements project. Completion is anticipated by May 22, 2024.

There will be a full closure of Pride Place at Sandy Springs Middle School and a closure of Roberts Drive between Pride Place and Gettysburg Place, which are on opposite sides of Ga 400.

Contractors need the closure to complete work to match the new roadway alignment with the existing roadway, GDOT said.

The detour will be signed and marked. Law enforcement will be in place during peak travel times.

Roberts Drive between Roswell Road and Gettysburg Place does not connect to any other through streets, so while the detour is in place all traffic must use its intersection with Roswell Road near the bridge over the Chattahoochee River.

Valeria Palmer, a resident of Roberts Drive, said the problem is that on those two miles between Roswell Road and Dunwoody Place there are as many as seven condo and townhouse communities and almost as many apartment complexes.

“Georgia Power says there are more than 1,800 accounts off Roberts and having that many people using one exit with no controls other than a stop sign is dangerous,” she said.

More options exist for motorists off North River Parkway faced with the detour at Pride Place to connect with Dunwoody Place and reach signalized intersections at Northridge or Roswell Roads.

A Sandy Springs spokesperson said the city coordinates with the Georgia Department of Transportation (GDOT) on project-related traffic impacts.

“Our Traffic Management Center (TMC) will monitor the traffic and adjust signals if necessary, in coordination with GDOT,” Interim Communications Director Dan Coffer said in an email reply to questions.

Though vehicular traffic won’t be able to use the Roberts Drive bridge, GDOT said pedestrian traffic across the bridge will be maintained.

GDOT said that Roberts Drive Bridge is being replaced and widened with a raised profile. It will include a 12-foot, multi-use path on the south side, a sidewalk on the north side, and an interior barrier wall on the south side separating pedestrians from the travel lanes. Sandy Springs entered into an agreement with GDOT for bridge aesthetics.

Woman says contaminated gas from metro Atlanta Costco led to $700 bill -- and they won't pay it

SANDY SPRINGS, Ga. — A metro Atlanta woman says she got contaminated gas at a Sandy Springs Costco and the retail giant won’t do anything to help with the $700 bill to fix her car.“The engine light started flashing and the car started shaking. So, I got super scared. I turned around and came back to my driveway,” Michelle Robinovitz told Channel 2 consumer investigator Justin Gray.At a Volkswagen dealer, they diagnosed the problem as bad gasoline. The mechanic even recorded a video showing that th...

SANDY SPRINGS, Ga. — A metro Atlanta woman says she got contaminated gas at a Sandy Springs Costco and the retail giant won’t do anything to help with the $700 bill to fix her car.

“The engine light started flashing and the car started shaking. So, I got super scared. I turned around and came back to my driveway,” Michelle Robinovitz told Channel 2 consumer investigator Justin Gray.

At a Volkswagen dealer, they diagnosed the problem as bad gasoline. The mechanic even recorded a video showing that the fuel was contaminated with water.

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“They were like, you have bad gas. We have to drain all the gas and put in new gas and clean everything out before we do that,” she said.

Robinovitz says she knows where the gas came from because it is the only place she and her family buy gas -- the Sandy Springs Costco.

She had just filled up the day before the car started experiencing problems.

Until this, Robinovitz was a big Costco fan. Even the coat she wore during her interview with Gray, was from Costco.

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“So, I went straight to Costco thinking that they would stand behind their product and they did not,” Robinovitz said.

Even though Robinovitz provided Costco with the video from her mechanic and the proof she purchased the gas at Costco, they denied her claim.

We showed the video from Robinovitz’s mechanic to the head of Georgia’s Fuel and Measures division at the Department of Agriculture, Doug Killingsworth.

Fuel and Measures regulates the state’s more than 100,000 gas pumps.

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Killingsworth said he could tell by sight that it was bad gas.

“That sample, I can promise you, would fail, but that is what we call an unofficial sample,” he told Gray.

Killingsworth says if you suspect contaminated gas, you should report it to the Fuel and Measures division of the Department of Agriculture immediately.

“If they call us that day, we can be on-site that same day. We have done that before and found major issues and were able to clean things up very quickly,” Killingsworth said.

In 2023, Fuel and Measures received 809 complaints and confirmed 547 of those had contaminated or sub-standard fuel.

“Number one, call us and call us in a timely manner. I mean, don’t wait. You know, if your vehicle’s given an issue, don’t wait two days, five days,” he said.

Robinovitz didn’t know to call fuel and measures back on January 4th.

She thought Costco would step up and take care of the $700 repair bill.

“For them just to dismiss me like that, I know it could not have only been me. I got it on the fourth. This happened on the fifth. I am sure other people had problems,” Robinovitz said.

Channel 2 Action News first started trying to reach Costco for comment last week. We are still waiting for a response.

Fuel and Measures says if you file a complaint, not only will they shut down a pump until it is fixed, but they can provide you official test results for the gas that can be used in any claim for damages.

IN OTHER NEWS:

City of Sandy Springs cracks down on apartment owners with new ordinance

SANDY SPRINGS, Ga. (Atlanta News First) -The City of Sandy Springs is cracking down on old apartments failing to prevent fires with a new ordinance passed this month.It comes just three months after a fire broke out for the second time in the last three years at the Azalea Park Apartment complex.“I think it’s atrocious the way that these buildings are so old and they haven’t been kept up appropriately,” Azalea Park Apartment resident Sam Falcone said.Falcone has lived at the Azalea Park Apartment ...

SANDY SPRINGS, Ga. (Atlanta News First) -The City of Sandy Springs is cracking down on old apartments failing to prevent fires with a new ordinance passed this month.

It comes just three months after a fire broke out for the second time in the last three years at the Azalea Park Apartment complex.

“I think it’s atrocious the way that these buildings are so old and they haven’t been kept up appropriately,” Azalea Park Apartment resident Sam Falcone said.

Falcone has lived at the Azalea Park Apartment complex in Sandy Springs for five years and said it’s time old apartments like this are held accountable.

“I can tell you since I’ve lived here in 2018 this is now the second apartment fire and second building that has burnt down,” Falcone said.

In March of 2021 fire officials told Atlanta News First that a fire hydrant wasn’t working on the property and it prevented crews from accessing water to put out the fire that ignited on the property.

This year, fire officials told Atlanta News First the building didn’t have a sprinkler system because it was an older building.

Residents also told Atlanta News First that smoke detectors never went off during the latest fire that happened.

“The fact that they didn’t learn from their first mistake is like, ok clearly someone is being negligent here,” Falcone said.

The city said 47% of the 98 total apartment buildings in Sandy Springs are old and outdated and don’t have a sprinkler system, therefore, they are required to have other lifesaving tools like fire alarms and fire extinguishers.

However, city officials said too many times apartment owners and property managers aren’t ensuring these deterrents are fully operational.

The city said they made $35,000 off apartment fines in one year.

“That’s why we are requiring these inspections because some of the fires we’ve had previously at some other apartment complexes were directly related to lack of maintenance,” Sandy Springs Structural Engineer and Building Department Manager, Jonathan Livingston said.

Now under the new ordinance, apartments will be required to hire a certified building inspector to inspect complexes annually instead of over the course of five years, according to the city.

In addition, city officials said apartment managers will have to take a city ordinance course detailing the new building, record keeping, and maintenance requirements.

By January city officials said apartments will have to be in compliance with the new city ordinance or face fines and possible litigation for ongoing violations.

“Yeah absolutely, I think it’s appropriate I think it should have happened a long time ago,” Falcone said.

The city says under the new ordinance, apartment buildings will also be required to have their own insurance in case there is a loss of life during a fire.

Details included in the ordinance can be viewed in this document beginning on page 105.

Copyright 2023 WANF. All rights reserved.

Sandy Springs among top 10 cities millennials are moving to

Millennials are on the move, and apparently quite a few of them are headed to Sandy Springs.One in four millennials moved to a new city last year, and SmartAsset wanted to know where they’re ending up.ExploreFollow Sandy Springs community news and eventsFor its analysis, the financial website gathered data from the U.S. Census Bureau’s one-year American Community Survey for 2022. The study included 268 cities with 1...

Millennials are on the move, and apparently quite a few of them are headed to Sandy Springs.

One in four millennials moved to a new city last year, and SmartAsset wanted to know where they’re ending up.

ExploreFollow Sandy Springs community news and events

For its analysis, the financial website gathered data from the U.S. Census Bureau’s one-year American Community Survey for 2022. The study included 268 cities with 100,000 or more people age 1 or older, and had available data.

Millennials were defined as those age 25–44, even though the generation’s age range in 2022 would be 26–41 (they were born 1981–1996).

SmartAsset then calculated the percentage of the total population represented by millennials who moved to the city last year and ranked them from highest to lowest.

Two Georgia cities — Sandy Springs and Savannah — ranked high in the study.

Sandy Springs finished at No. 10, with 10.49% of its total population made up of millennials who moved there in 2022. That equates to 11,210 new residents in the study’s age range. A high rate of these transplants were from out of state, the analysis found.

Overall, nearly a third of Sandy Springs’ residents, 32.05%, are millennials. The city also had the highest median age in the top 10 at 39.5 years old.

ExploreSandy Springs nonprofit asking for Giving Tuesday help

Just behind Sandy Springs was Savannah, which was ranked No. 11. America’s First Planned City welcomed 15,303 millennial transplants, which was 10.45% of its population. The city’s total population is 31.72% millennial.

What city is attracting the most millennials? That would be Cambridge, Massachusetts. Santa Clara, California; Seattle; Sunnyvale, California; and Denver round out the top five, in that order.

You can read the full analysis here.

About the Author

Nancy Clanton is lead editor for revenue content, but also writes stories about health, travel, events and entertainment. She also coordinates coverage of Pulse, The Atlanta Journal-Constitution's digital magazine for nurses in the Southeast. A native of Knoxville and graduate of the University of Tennessee, she has worked at the AJC for 23 years.

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