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What drives our passion for expert care services
To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere
To be the leader in compassionate senior care
We are committed to providing you with the best care for your specific needs
In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.
In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.
Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.
Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.
Since 1996, Always Best Care has helped thousands of families with non-medical in-home care.
Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!
Our vision:
The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.
Service coverage
Always Best Care Senior Services provides senior care in Greater Bristol, Southington and Waterbury, communities of Bristol Connecticut , including Northwest Connecticut, Southington, Torrington, and Waterbury..
Call today (860) 261-4405
Or email [email protected]
22 Pine Street, Suite 213, Bristol, CT 06010
Always Best Care combines national strength and standards with local accessibility and personal service. Rick Downey, the owners of Always Best Care-Greater Bristol, Southington and Waterbury, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family’s journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we’ll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!
Care Consultation
The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.
The meeting will consist of:
Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.
We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that “we only hire care providers we would have care for our own loved ones.”
Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.
Some key home care services we provide include:
Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.
Take the first step with us – contact your local Always Best Care representative today.
We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones
We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way
Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs
Your local Always Best Care team helps families throughout Bristol and surrounding areas
ALWAYS THERE FOR YOU ALWAYS BEST CARE
“We have been very pleased with Always Best Care Agency for the past year. Sue has”
“This is a 5 star home care company. Our aide Seth is very professional and”
“We have had wonderful aides. Agency has been responsive to our needs.”
“I am a current client of this provider Most caring agency around. My husband needs total”
“Other ABC provides a person to cook and do laundry for my mother. The people I”
“We appreciate all that you did and would have loved to have Seth with us”
“We appreciate all that you did and would have loved to have Seth with us”
“Bessie has been an exceptional Health Care Provider. She takes such pride in her work”
“I am a current client of this provider We used Always Best Care for my mother.”
“Thank you so much for all the incredible attention you gave our family and dad”
“Thank you so much for all the incredible attention you gave our family and dad”
“To honor Bob’s memory, enjoy a round of golf, share your music with others, make”
“Thank you again to you, Susan and the rest of the care-givers and staff of”
“Thank you again to you, Susan and the rest of the care-givers and staff of”
“Thank you for the excellent care given to my mom. It was a huge weight”
“The Renchy family of Guilford would like to thank the staff and caretakers at CT”
“Rick/Heather, Thank you for providing excellent customer service !! I have received several emails and”
“I am a past client of this provider Dave and staff, thank you or consistently”
“Dear Rick, Over the past three plus years, my father Joseph Ceuch has lived at”
“Heather, I just wanted to thank Always Best Care in helping to provide care for my”
“I had a very good experience ! I really appreciate the service that your company,”
“I had a very good experience ! I really appreciate the service that your company,”
“My mother was bedbound for months and had serious health related issues including kidney failure.”
“I am a past client of this provider My journey with Always Best Care began with”
“I am a retired registered nurse, and for several years, I have been the primary”
“Our sister, Barbara has early-onset dementia , and was in sudden need of”
“I am a retired registered nurse, and for several years, I have been the primary”
“I am a past client of this provider My journey with Always Best Care began with”
“I am a past client of this provider Dave and staff, thank you or consistently caring”
“I am a current client of this provider I have a very good providers from this”
“We have been very pleased with Always Best Care Agency for the past year. Sue has helped us with finding the perfect match for our mother’s needs. The caregivers that they screen are kind and capable, very professional, my mother glows with contentment when they arrive which puts us at ease as a family.”
“This is a 5 star home care company. Our aide Seth is very professional and caring. She does a great job making my life much easier. I would recommend Always Best Care Bristol to anyone.”
“We have had wonderful aides. Agency has been responsive to our needs.”
“I am a current client of this provider Most caring agency around. My husband needs total care and the agency does a perfect job supplying us with the right caregivers.”
“Other ABC provides a person to cook and do laundry for my mother. The people I have spoken to at the agency have been extremely helpful but more importantly kind and understanding. I have gotten quick responses to any inquiries I have made. The caregiver has been more than flexible and provides reliable help for my mother. I am feeling confident my mother is getting quality care to help her stay in her home.”
“We appreciate all that you did and would have loved to have Seth with us longer than we did. This was very sudden and in Gods hands I guess. Her last meal was the pasta you made. We tried it too. It was excellent. So you provided her favorite meal. Thank you for that. We would recommend you to anyone who is in need of such services. Be well.”
“We appreciate all that you did and would have loved to have Seth with us longer than we did. This was very sudden and in Gods hands I guess. Her last meal was the pasta you made. We tried it too. It was excellent. So you provided her favorite meal. Thank you for that. We would recommend you to anyone who is in need of such services. Be well”
“Bessie has been an exceptional Health Care Provider. She takes such pride in her work and truly cares about the people she is in contact with. She is dedicated, diligent, and is devoted to her job assignment. She not only takes care of my Mom, but she goes above and beyond her call of duty. Bessie has a unique ability to connect with every person she meets. No day goes by that my Mom is not pampered. Bessie make sure she’s always comfortable. She makes exceptional meals for her 3 times a day, cleans her clothes, gives her showers, washes her hair and makes her look amazing every single day. Bessie is so beneficial to our family we can’t imagine our family without her. I myself and my family members could never do what she does for our Mom. She has been with my mom and our family for almost 1 year and we don’t know what we would do without her, she truly is a gift from God. She not only takes care of my Mom daily, nightly and weekly, she also takes care of her personal life and whatever life throws at her. She is a devoted caretaker and should be recognized with the utmost respect. Her dedication to improving the health and well-being of my Mom is commendable. You can’t find anyone as special as she. Her life commitment has touched our lives through her delivery of exceptional care in a compassionate, respectful, and safe manner on a daily basis. She has become a member of our family and she has shown us the meaning of adaptability. Her strong faith in God, Forgiveness, and Believing in each other makes her the great person that she is. On behalf of our family, we would like to thank you for the extraordinary care and services your company has provided to us. Thank you for all you do”
“I am a current client of this provider We used Always Best Care for my mother. They provided basically anything we needed a few hours a week, they were very thorough in asking about my mother's condition, and what were the needs that were required. It's more like bathing, medication, and companionship. We used them for about a week.”
“Thank you so much for all the incredible attention you gave our family and dad during his illness. We are so grateful that your service was available and that you were all true to your words – you were there to help EVERY step of the way – Our words don’t seem enough to express our gratitude. We will miss you all but never forget and we tell everyone we know about your agency and staff.”
“Thank you so much for all the incredible attention you gave our family and dad during his illness. We are so grateful that your service was available and that you were all true to your words – you were there to help EVERY step of the way – Our words don’t seem enough to express our gratitude. We will miss you all but never forget and we tell everyone we know about your agency and staff”
“To honor Bob’s memory, enjoy a round of golf, share your music with others, make your town a better place, have coffee with a friend, help someone in need, and fill every day with two days’ worth of life! The family would like to thank caregivers Pauline and Yvette of Always Best Care of Bristol and Hartford Healthcare at Home for their extraordinary care.”
“Thank you again to you, Susan and the rest of the care-givers and staff of Always Best Care for the outstanding service you have provided for our parents. ABC provided professional, first-class support that allowed our parents to remain in their home while relieving of us of concern for their care and is something we will never forget. You can be sure we will happily refer any family member or friend that is seeking care at home to Always Best Care.”
“Thank you again to you, Susan and the rest of the care-givers and staff of Always Best Care for the outstanding service you have provided for our parents. ABC provided professional, first-class support that allowed our parents to remain in their home while relieving of us of concern for their care and is something we will never forget. You can be sure we will happily refer any family member or friend that is seeking care at home to Always Best Care.”
“Thank you for the excellent care given to my mom. It was a huge weight lifted off my shoulders knowing that Cynthia was there to care for her. Mom was very fond of Cynthia as well as the rest of the family.”
“The Renchy family of Guilford would like to thank the staff and caretakers at CT Hospice of Branford and the CT Hospice Homecare as well as the staff and caretakers from Always Best Care. A special thank you to Sue Dow who helped the family navigate the homecare process over the past several years.”
“Rick/Heather, Thank you for providing excellent customer service !! I have received several emails and phone calls from caregivers who have provided positive feedback about the aids that you deploy to their loved ones (my consumers). This can only be a reflection of your hiring practices and the training that you provide, we appreciate the excellent quality of service.”
“I am a past client of this provider Dave and staff, thank you or consistently caring and comforting my Mom. Your quality of care will be recommended to others. You went above and beyond what was expected.”
“Dear Rick, Over the past three plus years, my father Joseph Ceuch has lived at home assisted by the caregivers from your company Always Best Care of Greater Bristol. This letter is a personal thank you from my father and the entire Ceuch family on how your caregivers treated and attended to my father during this time. The caregivers became part of our extended family who shared in countless family events resulting in beautiful lasting memories. Caregivers Frances Boateng, Jeremy Turner, and Yanice Hernandez were awesome in their care of my father. I want to especially acknowledge Francis as a person who went above and beyond his responsibility and became part of the Ceuch inner circle. It was not uncommon for Francis on his off days to stop by during a family picnic to say hello…he is truly loved by my father. Again, I want to thank you for the loving care your caregivers provided my father. I would highly recommend your company to anyone interested in having a caregiver attend to a loved one. Thanks again”
“Heather, I just wanted to thank Always Best Care in helping to provide care for my step father, Daryl. It’s unbelievable how the progression of his illness happened so quickly, however, Always Best Care was always ready to provide the level of care he needed as it increased. Most importantly, I’d like to thank his aide, Sue Malasics. She was wonderful to Daryl and took great care of his needs. I knew I did not have to worry with Sue there with him. She was always cooking wonderful homemade meals and desserts and I was happy to see how happy she made Daryl. I think she is a wonderful asset to Always Best Care. Should I know of anyone needing help in the future, I would recommend Always Best Care and Sue Malasics.”
“I had a very good experience ! I really appreciate the service that your company, Always Best Care, offered our family and especially the caring, loving attitude that Amber and Natalie displayed to Carol at all times. They were outstanding and you should be proud to place them in any situation with the full expectation they will represent your firm in a most professional manner. Thanks again for all your help.”
“I had a very good experience ! I really appreciate the service that your company, Always Best Care, offered our family and especially the caring, loving attitude that Amber and Natalie displayed to Carol at all times. They were outstanding and you should be proud to place them in any situation with the full expectation they will represent your firm in a most professional manner. Thanks again for all your help.”
“My mother was bedbound for months and had serious health related issues including kidney failure. My mother was also very demanding about her care and who she would allow into her home. After several attempts with various in-home care agencies my mother really responded well to Always Best Care Senior Services of Greater Bristol and we cant thank them enough for the high level of compassionate care they were able to provide during my moms final months.”
“I am a past client of this provider My journey with Always Best Care began with a visit from the owner and office manager. Soon after, I was introduced to the caregiver who would provide care for me. All 3 persons seemed very knowledgeable, experienced anf caring. I was certainly provided with quality service and much respect and compassion.”
“I am a retired registered nurse, and for several years, I have been the primary caregiver for my husbamd/ My husband suffers from dementia and is aphasic. On a Saturday morning in October of 2015, a sudden change in my health required an emergent hospitilization, which late resulted in an extensive rehabilitation stay. Upon my hospitalization, my son reached out to Always Best Care Senior Services of greater Bristol. The Always Best Care team assessed my husband, his needs, and had his care staffed within hours of my son’s call. The care provided to my husband has been exceptional. The caregivers as well as the office staff have been attentive to our needs and have met all of our expectations. I would highly recommend Always Best Care to you and anyone who is in need of care for their loved one.”
“Our sister, Barbara has early-onset dementia , and was in sudden need of a personal care assistant until placement in a quality skilled nursing facility became available. We reached out to home health care agencies in her local area but, by this point, had already worked with several agencies for med reminders for Barbara (and 24/7 care for our Mom in another area of CT) and were a bit skeptical that that we’d find one that could provide consistent quality of care.When I spoke with Rick Downey of Always Best Care Senior Services in Bristol, he conveyed both confidence in his knowledge of health care and empathy in understanding the frustrations that families experience when seeking quality care for their loved ones. We were next contacted by their care coordinator,Heather Kozikowski, who came to our sister’s home to conduct an assessment and further explain the services offered by Always Best Care.A further testament to the exceptional quality of Always Best Care is the service and care we’ve received after Barbara is no longer a client; our thanks to Always Best Care for the excellent care of our sister, and the peace-of-mind it afforded our family knowing that she was in such kind and competent hands!”
“I am a retired registered nurse, and for several years, I have been the primary caregiver for my husbamd/ My husband suffers from dementia and is aphasic. On a Saturday morning in October of 2015, a sudden change in my health required an emergent hospitilization, which late resulted in an extensive rehabilitation stay. Upon my hospitalization, my son reached out to Always Best Care Senior Services of greater Bristol. The Always Best Care team assessed my husband, his needs, and had his care staffed within hours of my son’s call. The care provided to my husband has been exceptional. The caregivers as well as the office staff have been attentive to our needs and have met all of our expectations. I would highly recommend Always Best Care to you and anyone who is in need of care for their loved one.”
“I am a past client of this provider My journey with Always Best Care began with a visit from the owner and office manager. Soon after, I was introduced to the caregiver who would provide care for me. All 3 persons seemed very knowledgeable, experienced anf caring. I was certainly provided with quality service and much respect and compassion.”
“I am a past client of this provider Dave and staff, thank you or consistently caring and comforting my Mom. Your quality of care will be recommended to others. You went above and beyond what was expected.”
“I am a current client of this provider I have a very good providers from this Company”
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