Home Care In North Charleston, SC

NORTH CHARLESTON — New cafés, coffee shops and bakeries have been opening in the Charleston area with great frequency over the past few months.

One of the most distinct to debut this summer is a place attached to a laundromat that earlier this year was featured on “The Kelly Clarkson Show.” And this coffee shop also doubles as a vintage clothing store.

Herbert’s Vintage and Coffee, owned by Tyler and Kennedy Troyer, opened in June at 2017 Reynolds Avenue. Enter the three-month-old cafe on the back left side of Reynolds Laundry, whose owners appeared on the “The Kelly Clarkson Show” in April, when they received a $10,000 donation from the award-winning vocalist and host.

The Troyers were visiting their friends and laundromat owners Erin and Jon Carpenter the day they purchased the business that would later reach a national audience. Years later, the Troyers joined them in North Charleston, leasing the corner space after moving to the area from Boone, N.C.

Where the laundromat has become a community gathering place with monthly free laundry days, Herbert’s is a haven for hipsters, coffee enthusiasts and those in search of a pair of worn jeans or cowboy boots.

Along with its classic-but-timeless men’s and women’s clothing, patrons will find strawberry shortcake lattes, pistachio matchas and other creative drinks, some poured into tall glasses shaped like cowboy boots.

Coffee beans are sourced from Counter Culture, and syrups are purchased from a small-batch company named Proper.

Herbert’s Vintage and Coffee is open from 7 a.m.-2 p.m. Tuesday through Friday and 8 a.m.-3 p.m. Saturday. For more information, follow the cafe on Instagram @herbertsvintageandcoffee.

Boeing and Turkish Airlines have agreed on a firm order for up to 75 South Carolina-made 787 Dreamliners, the flag carrier’s largest ever Boeing widebody purchase. The deal includes 35 of the 787-9 model, 15 of the larger 787-10, and options for 25 more 787 Dreamliners to grow and modernize the airline’s fleet.

The new order will support more than 123,000 jobs across the United States, according to a Boeing news release. Boeing has secured orders for 39 other Dreamliners since August, including 14 from Uzbekistan Airways and 25 from Korean Air, part of an overall 103-aircraft order for Korean Air.

The airline also announced its intent to purchase up to 150 more 737 MAX airplanes, which will be its largest Boeing single-aisle order when finalized. The Max is built in Renton, Wash.

The 787 and 737 MAX orders combined will double Turkish Airlines’ Boeing fleet as the carrier expands its capacity and network, according to the news release.

“This landmark agreement represents much more than a fleet growth. It is a reflection of our leadership in the industry as well as our dedication to innovation and operational excellence,” said Prof. Ahmet Bolat, Turkish Airlines chairman of the board and the executive committee. “The addition of these advanced Boeing aircraft to our fleet will not only enhance our operational capabilities but also become a significant element supporting Turkish Airlines’ 2033 Vision of expanding our fleet to 800 aircraft.”

Across a network that reaches more countries than any other airline in the world, Turkish Airlines operates more than 200 Boeing jets today, including the 787-9, 777, 737 MAX, Next-Generation 737 and 777 Freighter airplanes, the release stated.

Adding the larger 787-10 to its future fleet will enable Turkish Airlines to benefit from additional passenger and cargo capacity while improving fuel efficiency on high-demand routes between Istanbul and destinations in the U.S., Africa, Southeast Asia and the Middle East.

Boeing says the 787-10, like the 787-9, also offers superior passenger comfort with the largest windows of any widebody jet, air that is less dry and pressurized at a lower cabin altitude, and technology that senses and counters turbulence for a smoother ride.

“We are honored that Turkish Airlines has once again chosen the 787 Dreamliner and 737 MAX to power its future growth,” Stephanie Pope, president and CEO of Boeing Commercial Airplanes, said in the release.

Turkish Airlines is one of the global operators that have made the 787 a versatile component of their long-haul fleets. With more than 1,200 airplanes delivered, the 787 Dreamliner family serves about 500,000 passengers daily and connects the most countries of any widebody fleet.

“As a proud partner to Turkiye and the Turkish aviation industry for 80 years, we look forward to continuing our support of Turkish Airlines as they expand operations and deliver exceptional experiences to their passengers,” Pope said in the release.

For eight decades, Boeing has supported Turkiye’s airline operators with commercial jets and services, as well as the government with defense platforms, the release said.

With offices in Ankara and Istanbul, Boeing has invested $2 billion in supply chain development, creating nearly 5,000 jobs in Turkiye. The aerospace giant says the investments foster growth in the local aerospace sector, promote innovation and enhance the integration of Turkish industry into the global aerospace supply chain through its supplier development program.

A global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries.

SC Ports cut the ribbon to open the Cosgrove Avenue extension and pedestrian bridge at Port Navy Base Intermodal Facility in North Charleston.

The bridge will extend Cosgrove Avenue above the port rail yard so trains can move freely without hindering traffic, according to a news release.

“The Navy Base Intermodal Facility is a premier project for SC Ports that will allow cargo to move more efficiently from the Port of Charleston to inland markets,” Phil Padgett, SC Ports interim president and CEO, said in the release. “While we serve as a port system for the entire state, SC Ports also recognizes the need to be a good neighbor and local community partner. That means providing solutions for residents who live and work right here in North Charleston.”

The overpass will connect vehicles and pedestrians to the growing mixed-use Navy Yard Charleston and to the Navy Yard Industrial Campus, according to the release.

“This new gateway to Riverfront Park marks an important step in the redevelopment of the former Navy Base,” city of North Charleston Mayor Reggie Burgess said in the release. “The opening of the Cosgrove Avenue overpass improves pedestrian safety, enhances mobility and connectivity, and provides residents with more convenient access to economic opportunities, recreational amenities and future community development.”

The bridge pedestrian path is 12 feet wide with a barrier. According to the release, the SC Ports is also close to completion on a 15,000-square-foot community recreation park in North Charleston’s Chicora-Cherokee neighborhood.

“The Cosgrove Avenue extension offers a vital new access point to the historic Naval Base, linking the regional asset to the larger Charleston community and creating new opportunity for driving commerce in North Charleston,” Steve Dudash, Navy Yard Charleston director of special projects, said in the release. “Connectivity, particularly multi-modal, is the key to great placemaking, livability and business success. This new infrastructure is pivotal to the area’s growth potential, and we commend SC Ports on the project’s completion.”

NORTH CHARLESTON, S.C. (WCSC) - Newly released state records detail years of neglect allegations at a North Charleston rehabilitation facility, including complaints of residents left in filth, insect infestations, unanswered call bells and chronic understaffing.

For Charlean Kelly, those allegations against Riverside Health and Rehab are not just words on paper. They mirror the treatment she says her mother, Ethel Kelly, endured at the facility.

When dementia and physical challenges made it difficult for Charlean Kelly to care for her mother, the family placed her at Riverside, expecting safety, compassion and dignity. Instead, Charlean Kelly says, they found neglect, filth and cries for help that went unanswered.

“She meant everything to us and to have to leave her day after day, I felt horrible,” Charlean Kelly says. “It’s like someone took a bucket of urine and poured it on her clothes.”

A serious fall at the facility, the family says, broke not only Ethel Kelly’s body but the family’s trust.

Newly obtained records from the South Carolina Department of Public Health show dozens of complaints in recent years alleging unsanitary conditions, a pervasive stench, dirty walls and floors, staff arguing in hallways and loud music blasting from nurses’ stations.

“The facility has no clean linen, towels nor washcloths,” one complaint reads. “The residents’ call bells ring and no one answers them. Residents lay on a dry pad but underneath pad bed wet with urine or feces. There are bugs crawling throughout the facility. Staff sit around [a] desk using profanity with music loud while dancing.”

One complaint alleges ants bit a resident. Another describes a wheelchair without footrests that caused an open sore when a resident’s foot dragged against the wheel.

“[The] resident fell and was found on the floor in [a] pool of blood,” a different complaint reads. “[The power of attorney] had a meeting with the facility. The head nurse stated if a resident wants to fall it is their right.”

One complaint details a resident’s death they considered to have involved a “high concern for neglect.”

The S.C. Department of Public Health cited the facility for some issues, including cleanliness, staffing, improperly administering medications, spiders and improper food preparation, but did not issue a citation after investigating others, documents show.

The facility submitted correction plans following the citations, according to state records.

In an email, Riverside officials say the facility is committed to quality care and takes every complaint seriously. Complaints are a routine part of regulation and should not be portrayed as proof of systemic neglect, the email states.

As for the Kelly family’s concerns, Riverside leaders say they have no record of getting complaints about hygiene or unanswered call bells. The facility says it understands how frightening it is for families to learn of a fall, but adds federal privacy laws limit what it can share publicly about residents.

Sam Brooks, the director of public policy for the advocacy group The Consumer Voice, says inadequate staffing is at the heart of most nursing home failures.

“Inadequate staffing results in harm, results in poor care to residents and overall it really underpins most of the bad occurrences that happen in nursing homes,” Brooks says. “Unfortunately, if you’re living in a for-profit home or for-profit chain, it’s very common you’re going to receive bad care, and it’s gotten even worse since the pandemic.”

Riverside has faced scrutiny before. Previous Live 5 Investigations show former complaints, some confirmed by the state, others dismissed, have included allegations of urine-soaked beds, maggots in wounds, bug infestations and overfilled catheter bags. Court records show dozens of lawsuits against the facility alleging medical negligence, wrongful death and preventable suffering. Many cases have been settled, some were dismissed and others remain pending.

Charlean Kelly says she wanted to move her mother from the facility, but she had to keep her at Riverside because of her mother’s insurance.

“I want her to have good, decent treatment,” she says. “It was killing me because I wasn’t able to give her the 100 percent care that she needed and deserved.”

Brooks says improving care will require stronger staffing standards, tougher enforcement and a commitment to treating every resident with dignity.

For Kelly’s family, that commitment is personal. They want Ethel Kelly’s story to spark change.

“Now that she’s no longer with us, it’s like, ‘Mom, I’m going to make sure that I pursue this just to make sure justice is done in some type of way,” Charlean Kelly says.

Riverside’s Administrator De’Shaon Davis sent the following statement via email:

As always, we appreciate the opportunity to address the concerns raised and provide some context to the issues you’ve highlighted.

As background, I feel it is important for you to understand the purpose of the complaint process in South Carolina nursing homes. This mechanism is in place to help facilities like ours stay compliant with federal and state regulations and to address and correct issues when they are identified. We view it as a tool for continuous improvement and welcome guidance from the state on all fronts. However, it’s crucial to note that a complaint from a resident, family member, or even facility staff, is not an automatic validation of wrongdoing, and the existence of a complaint does not make it inherently true. Every complaint we receive is investigated and addressed through our internal grievance procedures, and if required under the law, it is reported to the state for an independent investigation. Sometimes, individuals report concerns directly to the state without notifying us first, which is their right. Either way, we strive to address issues promptly and take appropriate corrective actions when necessary to prevent recurrence.

Regarding the specific complaints from the state that you provided to me, we wish to clarify that the majority of these were from as far back as almost two and a half years ago. Each complaint has been thoroughly investigated and addressed as necessary. We caution against turning the complaint process, which is a standard and necessary procedure in all nursing homes, into a sensational news piece. It’s essential to present a balanced perspective that takes into account the proactive measures we take to identify and resolve any issues and the improvements made as a result of the complaint process.

With respect to the complaints from Ms. Kelly’s family, I am sure you are aware by now with as many pieces as you have written about our facility, that we are limited in what we can share with you about her care due to federal and state privacy laws. However, after looking into the concerns you raised, we can say we do not have a record of receiving any complaints from Ms. Kelly’s family regarding her hygiene or our staff’s alleged failure to answer calls or assist Ms. Kelly. We are disheartened that Ms. Kelly’s family feels there was “limited transparency” regarding her fall but we understand how scary it is to learn that your loved one fell and the frustration that comes with dealing with insurance companies during such difficult times.

Finally, while we understand your interest in an on-camera interview, we believe that our focus should remain on the well-being of our residents and the smooth operation of our facility, and therefore will not be participating in an in-person interview at this time. Again, thank you for your understanding and for giving us the opportunity to address these concerns. We remain committed to providing the quality care to all of our residents.

CHARLESTON, S.C.— U.S. Customs and Border Protection (CBP) is pleased to announce the opening of a new Global Entry Enrollment Center in the Low Country region of South Carolina at Charleston International Airport. This new center will expand access to the Trusted Traveler Program for international travelers. With this addition, CBP now operates three Global Entry Enrollment Centers in the Southeast region, providing greater convenience for individuals seeking to complete their Global Entry enrollment process.

The newly opened Global Entry location is:

Hours: Monday - Friday. 10a.m. – 2 p.m.

This new center joins the existing operational Global Entry Enrollment Centers located in:

“The demand for the Global Entry Trusted Traveler Program continues to grow”, said Gregory Alveraz, CBP Atlanta Director of Field Operations. “This new enrollment center in Charleston reflects CBP’s commitment to improving accessibility and convenience for travelers in the Southeast region. We are proud to offer this service to help streamline international travel for our Trusted Traveler members.”

Enrollment appointments at Charleston International Airport are now available for booking. To schedule your Global Entry interview, use the official TTP website at https://ttp.cbp.dhs.gov/scheduler and book an appointment at the preferred enrollment center.

Reminder – Applicants must bring their current passport, driver's license and proof of residency to their interview.

Global Entry is a CBP Trusted Traveler Program (TTP) that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. All applicants undergo rigorous and recurring background checks and complete an in-person interview before enrollment. Global Entry is available at major U.S. Airports and Preclearance locations with reduced wait times and no paperwork. Members can use automated kiosks at select airports to bypass traditional customs processing lines.

Follow X @CBPSoutheast and the director of CBP’s Atlanta Field Office on X and Instagram at @DFOAtlanta for breaking news, current events, human interest stories and visual imagery.

U.S. Customs and Border Protection (CBP) is America's frontline: the nation's largest law enforcement organization and the world's first unified border management agency. The 65,000+ men and women of CBP protect America on the ground, in the air, and on the seas. We enforce safe, lawful travel and trade and ensure our country's economic prosperity. We enhance the nation's security through innovation, intelligence, collaboration, and trust.