MOUNT PLEASANT — After nearly a half century, Royall Ace Hardware, the barn-shaped landmark at a busy Mount Pleasant intersection, is changing hands.
The switch, set to begin July 1, was prompted by the retirement of proprietor John Royall.
Builders and DIY’ers need not fear — the iconic store at 883 Ben Sawyer Blvd. will continue to operate as an Ace-affiliate under the stewardship of another longtime family-owned retailer from Tennessee.
The new name of the store will be changed to Elder’s Ace Hardware.
The Chattanooga-based buyer has about seven more years under its belt than Royall’s business, which opened in 1976 after its namesake bought Willard Hardware. Elder’s has grown to 38 location in Tennessee, Georgia and South Carolina, with three in Anderson and one in Florence, since its founding in 1969.
Elder’s will lease the 8,000-square-foot Mount Pleasant space from the Royalls and assume all of the inventory and assets. It will continue to stock a variety of tools, power tools, paint, nails, key-making services and an assortment of uniquely Lowcountry items, like oyster pots, local relishes and books of local interest.
Now nearing the cusp of its 50th anniversary, Royall Hardware Inc. has always been family-run under the leadership of Royall and wife Julia, along with their son William and John’s brother, Robert "Robbie" Royall. As one of the few locally owned hardware stores in Mount Pleasant, it sees more than 3,000 customers come through the doors each week.
The business became affiliated with the Illinois-based Ace retail cooperative by the mid-1980s and moved from its original smaller location into its existing site next-door in April 1990.
Customers still look forward to seeing the founder in the aisles, offering opinions in his trademark Lowcountry brogue on the right tool to handle any project.
It was that hospitality, in fact, that led to the sale of the business.
Royall said received a call from an old friend, Tom Glenn, who had taken over the Elder’s chain from his dad, whose first name was Elder. He asked Royall about a good place to stay in Charleston while on a trip with his wife.
“I got him lined up at the Doubletree at the foot of the bridge, told him to stop by the store after they had some breakfast at Page's (Okra Grill),” Royall recalled this week. “We were able to have a quick visit on a Saturday morning.”
About a week later, Glenn called back with a proposition.
“He expressed how much they enjoyed their visit to Charleston and also he wanted to buy Royall Hardware,” Royall said “Twenty-five or 30 years ago, when I first started working with Ace and going to shows, his dad, Elder Glenn, was the chairman of the board for Ace. We (saw) this as a great opportunity to sell to another very good Ace retailer."
Elder's is expected to retain all workers, saying on its website that many of its employees have been with the company for as long as 40 years, "and we believe the knowledge and experience that come with those years are important to our ability to create a shopping atmosphere centered around helping" customers.
The company added in a written statement Wednesday that it looks forward to expanding to the Charleston area.
"As we continue to grow, we remain committed to serving our communities ..." Elder's Ace said.
Royall's son William will continue to run the family's other Mount Pleasant retail venture, Sweetgrass Mercantile. Located at 3008 U.S. Highway 17, the onetime hardware store in the north end of town combines a cafe, garden center and 80-booth vendor market.
The Royalls also plan to continue to sell two enterprising products — their Carolina rice steamers and a fair-trade coffee brand called 43 Families that sources beans from growers in Nicaragua. Both items will continue to be available at the Ben Sawyer store after the sale is finalized.
“Tom and the Elder's hardware team are committed to honoring the culture and service model that make this store special," Royall said. "We look forward to the future and innovations they will bring.”
As for how the veteran Mount Pleasant hardware merchant will now spend his time, there are visits to New York to see his grandson and spending time in a family cabin in the mountains on the horizon.
But he still plans to make a few appearances at the store.
“When you’ve been doing something for 50 years, it’s definitely bittersweet to leave,” Royall said. “Over the years, I’ve enjoyed doing sharpening, of knives and lawnmower blades. There's a chance I might come back a couple times a week and do that kind of thing.”