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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Dallas

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Dallas, communities of Dallas , including Plano, Richardson, University Park, Highland Park, Turtlecreek, and Whiterock Lake areas.

Call today (972) 739-8886
Or email [email protected]

13101 Preston Rd, Suite 515, Dallas, TX 75240

Always Best Care combines national strength and standards with local accessibility and personal service. Marcus Gardner, the owner of Always Best Care-Dallas, is a local resident and takes great pride in helping families care for their loved ones. At Always Best Care, our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

FREE consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Dallas and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Marcus Gardner

    Marcus Gardner

    Owner/Administrator
    View Full Bio
  • Brandy Bailey

    Brandy Bailey

    Client Services Director
    View Full Bio
  • Kemeia White

    Kemeia White

    Operations Manager/Alt Administrator
    View Full Bio
  • Donna French

    Donna French

    Director of Business Development
    View Full Bio
  • Elizabeth Harkins

    Elizabeth Harkins

    Always Best Care Ambassador
    View Full Bio
  • Heather McCarty

    Heather McCarty

    HR/ Recruiter
    View Full Bio
  • Denise Stock

    Denise Stock

    Scheduling Coordinator
    View Full Bio
  • Lacy Howe

    Lacy Howe

    Scheduling Coordinator
    View Full Bio
  • April Barnes

    April Barnes

    Client Care Manager
    View Full Bio
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TESTIMONIALS

“I was blessed to find this job two weeks ago. I have met wonderful people during my tenure here so far. All of the staff has been welcoming and truly make me feel like family. I have never felt more appreciated. This is a five star company!!”

Sylvia B.
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TESTIMONIALS

“We were so happy with Always Best Care. They took great car of my parents for over 2 years. Very professional care givers. The staff loves working for the company and the owner takes great care of them. If ever needed we would use their services again.”

Mary L.
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“Everyone in their office is knowledgeable and have gone above and beyond to answer all of my questions. They definitely have the heart for caring for the elderly and experts in placement.”

Wendy O.
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“Great environment for growth and great team!”

Neeva S.
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“I have been with the company like almost 3years but the staff is wonderful n caring they go out and beyond for there clients .”

Nakia B.
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TESTIMONIALS

“I love Always Best Care they are an awesome company to work for, The name speaks for itself because always we give the best care for each of our patients…I love the staffs and the patients I have been working for Always Best Care 5 years and not one regret. ????”

Huldah S.
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TESTIMONIALS

“Great service”

Patrice B.
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TESTIMONIALS

“Dear Mr. Gardner, I am writing to express my gratitude for the commitment and service of your employee, Shameka Kelly. Through your agency, Ms. Kelly was connected to our family to serve as a caregiver for my sister Victoria who was in the late states of ALS/Lou Gehrigs disease and required 24-hr. care at home. Shameka served as full-time caregiver under the direction of Victorias husband Ron, who was able to keep my sister at home until her passing this past March. This catastrophic and incurable disease rendered my sister completely paralyzed wheelchair bound, unable to speak, bathe, eat or even lift a finger to do anything for herself. Shameka did what most caregivers would not or simply could not do because of the stamina and patience required to care for Victoria. Before Shameka, we hired a multitude of caregivers who came and went sometimes only after one day because of how strenuous and taxing being a caregiver to my sister was. Day after day, Shameka arrived for the job with a smile on her face and the patience and commitment to go with it. My sister Victoria grew to love Shameka, as we all have. It was a great comfort to us because we knew that if Shameka was on duty, my sister was in good hands. Shamekas character, integrity, humor, honesty and professionalism are beyond reproach. She is an extremely caring individual who is always upbeat, optimistic, and patient. She was an answer to prayer for our family and became more than a caregiver she became part of our family. She has my highest recommendation for any task or client that may be placed before her. And we will be forever grateful. Kindest regards, Pamela Meek North Richland Hills, TX”

Pamela M.
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TESTIMONIALS

“Everyone is so loving and caring not just the client but the whole family…as well as their staff…it is just the one to choose… Always best care. Means always you get the best..and they are it.”

Rebekah A.
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TESTIMONIALS

“Always Best Care provides a needed service, not just to elderly clients but to their families as well. When you need someone to sit with your ailing relative, call Always Best Care. They will work with you to provide the service you need at a price that you can afford. Their caregivers are experienced and will treat your family as though they were “their” family member. Don’t miss going to work or have anxiety attacks because you need someone to care for your parents, take them to their medical appointments, or simply spend a few hours during the day making sure that they are safe, fed, groomed, had their meds, and maybe even have someone to play a little chess with. Call Always Best Care!! They are awe-some!”

J L.
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“Best place to work. My coworkers are caring, compassionate and ready to step in at any moment to help. It’s not a job when you love what you do. It’s a calling.”

Sherry T.
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“Great Staff with Great Hearts… Always Best Care Senior Services”

Rosemarie L.
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TESTIMONIALS

“Everyone is so loving and caring not just the client but the whole family…as well as their staff…it is just the one to choose… Always best care. Means always you get the best..and they are it.”

rebekah A.
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TESTIMONIALS

“Great Staff with Great Hearts… Always Best Care Senior Services”

Marcus G.
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TESTIMONIALS

“Always Best Care provides a needed service, not just to elderly clients but to their families as well. When you need someone to sit with your ailing relative, call Always Best Care. They will work with you to provide the service you need at a price that you can afford. Their caregivers are experienced and will treat your family as though they were “their” family member. Don’t miss going to work or have anxiety attacks because you need someone to care for your parents, take them to their medical appointments, or simply spend a few hours during the day making sure that they are safe, fed, groomed, had their meds, and maybe even have someone to play a little chess with. Call Always Best Care!! They are awe-some!”

J L.

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