abc-logo
Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

Please submit form to schedule a

Personal Care Consultation

Local Magic Personal Care Consultation

Please submit this form below and we will chat shortly!

This field is for validation purposes and should be left unchanged.

Home Care In Dickson, TN

Home Care Dickson, TN

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting Historic Downtown Dickson Post Office in Dickson, TN gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Dickson, TN is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Dickson, TN

location Service Areas

The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

×
TESTIMONIALS

“She was very understanding and wonderful communicate and very kind”

shay R.
×
TESTIMONIALS

“We have been extremely pleased with the care and support we’ve received from Always Best Care. They have gone above and beyond to make sure everything is handled and that our needs are being met. The team is responsive, caring, and truly takes the time to listen and find solutions when something comes up. Erica has been phenomenal to work with and genuinely cares about clients and caregivers. We are very grateful to have her helping coordinate our care.”

George
×
TESTIMONIALS

“Absolutely wonderful experience with ABC! The team is caring, professional, and truly goes above and beyond to provide excellent care. Highly recommend!”

Anna H.
×
TESTIMONIALS

“The owner of this franchise is so caring and their care givers are top notch! My family members were in GREAT hands with them.”

Kelsie M.
×
TESTIMONIALS

“Orientation was great! Not long and they gave really important information! Its gonna be a good place to work for.”

Deirdra B.
×
TESTIMONIALS

“Bradley M. Did a really great job with orientation. He has such a welcoming spirit! Looking forward to work with ABC!”

Chantelle
×
TESTIMONIALS

“Good company for caregiver to start and continue health care career Bradley was great in orientation and very helpful thank you Best care.”

Ginette M.
×
TESTIMONIALS

“Orientation with Bradley was excellent. He always is professional. Great company!”

Eris S.
×
TESTIMONIALS

“Mr.Bradley instructed a great orientation. He did an amazing job”

Shkela B.
×
TESTIMONIALS

“Very nice and efficient company!!”

Kayla J.
×
TESTIMONIALS

“Had a great orientation, Bradley is such a great person and serves as the example of professionalism. So happy to be apart of the team with ABC.”

Phylicia W.
×
TESTIMONIALS

“Bradley did an amazing job during orientation”

Marshall H.
×
TESTIMONIALS

“Bradley was an amazing recruiter he really helped us engage in the orientation”

Anime L.
×
TESTIMONIALS

“i met with stacey recently for care services for my father. i couldn't have asked for a warmer, more comprehensive, and organized initial meeting. i look forward to continuing to engage.”

Devika N.
×
TESTIMONIALS

“I just recently had orientation with Bradley. He was simply amazing ! I feel extremely welcomed and confident that I will be a grew caregiver under his wing ! Thanks Bradley !”

Bria C.
×
TESTIMONIALS

“Bradley hosted a great orientation! Very knowledgeable and passionate.”

Matt L.
×
TESTIMONIALS

“Best experience I ever had for onboarding an interview everrrrr best company by far to work for!!”

Amy R.
×
TESTIMONIALS

“The orientation was very good and clear”

Lilas B.
×
TESTIMONIALS

“Bradly was very uplifting, positive, and most of all very detailed in orientation can’t wait to start working !”

Yannie L.
×
TESTIMONIALS

“Today orientation was great Bradley was a star and he was very professional and polite”

Jeanette A.
×
TESTIMONIALS

“Orientation was great and BRADLEY was AWSOME very patient, throughly explained everything and a very polite and friendly trainer for the course,”

Teresa H.
×
TESTIMONIALS

“The orientation with Mr. Bradley was easy to understand and very detailed . I look forward to with the team at Always Best Care.”

Amorachi C.
×
TESTIMONIALS

“Great onboarding and orientation! Shoutout to Bradley for making this process so smooth!”

Zia M.
×
TESTIMONIALS

“Erica is great and very knowledgeable about the whole process at Always Best Care.”

Charles L.
×
TESTIMONIALS

“Always Best Care Senior Services has provided outstanding support for our family while caring for a loved one with Alzheimer’s. Erica was thoughtful and attentive in matching us with a caregiver who is kind, dependable, and knowledgeable. The entire office staff is professional, responsive, and easy to communicate with, which has given us real peace of mind. We are so grateful for the care and compassion they provide. I highly recommend them to anyone looking for quality home care services in Nashville.”

Omelia S.

What is Non-Medical Senior Care in Dickson, TN?

lm-check

Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

lm-check

When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

lm-check

The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

lm-check

At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Dickson, TN

Types of Elderly Care in Dickson, TN

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Dickson, TN
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Dickson, TN
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Henslee Park in Dickson, TN with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Dickson, TN
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Lugo's or visit Historic Downtown Dickson: First National Bank, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Dickson, TN

Benefits of Home Care in Dickson, TN

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

Request More Information vector

Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Dickson, TN, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Dickson, TN

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your TN's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Dickson, TN

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Dickson, TN understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Dickson, TN

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Dickson, TN

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Olive Branch Senior Living
  • A Place For Mom - Senior Living Advisor Sarah Ellis
  • Dickson Health and Rehab
  • NHC Dickson
  • Senior Solutions Home Care
  • Senior Moments Health Care Inc
Home Care Dickson, TN

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Dickson, TN

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

lm-right-arrow
01

A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

lm-right-arrow
02

Discuss payment options and help coordinate billing with your insurance provider

lm-right-arrow
03

Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Dickson, TN 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Dickson, TN

Latest News in Dickson, TN

4 people arrested for animal cruelty after 2 dogs seized in Dickson County

Warning: This story contains images that some viewers may find disturbing.DICKSON COUNTY, Tenn. (WKRN) — Four people are facing animal cruelty charges after an investigation led to the discovery of two emaciated dogs in Dickson County.According to affidavits signed by a detective with the Dickson County Sheriff’s Office, a Great Dane and a Labrador mix were seized on July 18 following an investigation into potential animal cruelty/neglect in the 1400 block of Old Stage Road in Charlotte.Per the court...

Warning: This story contains images that some viewers may find disturbing.

DICKSON COUNTY, Tenn. (WKRN) — Four people are facing animal cruelty charges after an investigation led to the discovery of two emaciated dogs in Dickson County.

According to affidavits signed by a detective with the Dickson County Sheriff’s Office, a Great Dane and a Labrador mix were seized on July 18 following an investigation into potential animal cruelty/neglect in the 1400 block of Old Stage Road in Charlotte.

Per the court documents, Patricia Story and Michael Story Jr. lived at the address, but the dogs’ actual owners, Katelynn Covill and Christopher Gomez, had moved out of the home on July 11, leaving the dogs on the property.

The detective received the veterinarian reports about the dogs from the Humane Society of Dickson County on Thursday, July 23.

Based on the affidavits, the 10-month-old Great Dane, Titan, was emaciated at just 40 pounds and had anemia, leukocytosis, neutrophilia, hypoproteinemia, and hookworm ova “(too numerous to count)” present in the fecal exam.

“It was also noted that he had a prolapse of the third eyelid gland of the right eye. It was noted that upon intake Titan was infested with fleas. Titan’s bloodwork showed below normal red blood cells, Hematocrit, Hemoglobin, MCV, MCH, RDW, and Albumin. The bloodwork showed above normal Reticulocytes, WBC, Neutrophils, Monocytes, Platelets, and Plateletcrit,” according to the court documents.

As for Candie — the dog previously described as a “lab mix” but later referred to as a “pit mix” in the affidavits — the 10-month-old weighed 34 pounds and had a temperature of 103.1 degrees, in addition to anemia, leukocytosis, neutrophilia, eosinophilia, and too many hookworm ova to count present in the fecal exam.

Per the court documents, “It was noted under the ‘assessment’ section that the dog was emaciated, lack of nutrition and basic care, and neglect. It was noted that Candie was infested with [fleas] upon intake. Candie’s bloodwork showed below normal red blood cells, Hematocrit, Hemoglobin, and PDW. Candie’s bloodwork showed above normal WBC, Neutrophils, Monocytes, Eosinophils, and ALT.”

? Read today’s top stories on wkrn.com

Per the affidavits, Patricia, Michael, Covill, and Gomez are each charged with two counts of aggravated animal cruelty/neglect, a Class E felony.

No additional details have been released about this case.

How an unlikely duo is helping those in jail find sobriety in Dickson County

Share:Nearly 200 people have moved out of Dickson County’s jail with a plan in hand for addiction treatment or sober living.That’s part of the track record of Freeman Recovery Center, which began working on addiction recovery inside Dickson’s jail just over a year ago.The founder of the program is Shawn Baker, who says the program was 20 years in the making – dating back to his time addicted and in that same jail. He found a partner in Dickson County Sheriff Tim Eads, who was the warden during the...

Share:

Nearly 200 people have moved out of Dickson County’s jail with a plan in hand for addiction treatment or sober living.

That’s part of the track record of Freeman Recovery Center, which began working on addiction recovery inside Dickson’s jail just over a year ago.

The founder of the program is Shawn Baker, who says the program was 20 years in the making – dating back to his time addicted and in that same jail. He found a partner in Dickson County Sheriff Tim Eads, who was the warden during the time Baker sat behind bars.

The two sat down to discuss the path it took to get there.

BAKER: I had always wanted a better life. I mean, I was lonely and wanted more out of life since my earliest memories. I just needed the right people to believe in me and a platform to be able to accomplish it.

EADS: I have a lot of respect for what Shawn’s done. He’s worked hard. He’s earned his life back.

BAKER: You know, I come from a long line of drug addicts and alcoholics and people that suffer from severe mental health, and you know, it just followed me.

EADS: That is the moral and right thing to do — is to help people get their lives back together, and when that happens, they don’t come back here. If you’re successful in recovery, you just do not come back to jail, and that is the whole goal, you know? At the end of the day, seeing somebody’s life restored is a good feeling.

BAKER: What Tim Eads did changed my life. Let me just put it to you: it gave me life. So naturally, if you receive something like that, you’re going to be thankful for it. You’re going to want to go on to share it with somebody else.

BAKER: This program, I mean, we’re just scratching the surface but I have literally been thinking about a medical model being integrated into the jail for 20 years. So, yeah, I’m excited about it.

EADS: You feel good if you know that you’re running something that’s helping people that will end up dying in jail, broken families. You know, it’s not just about them being in jail. It impacts their entire family, and the vast majority of people in jail have families.

BAKER: I think that’s what everybody needs in life is somebody to believe in them and take a chance on them so that they can move forward. And so, I’m thankful and grateful for that, and I received that. I want to be able to contribute, and so here we are.

Dickson insurance company credits faith, customer service for 118 years of business

DICKSON, Tenn. (WKRN) — Three decades later, many Middle Tennesseans still remember the ice storm of 1994, as some went days to weeks without electricity in frigid temperatures.Tommy Fuson told News 2 it was his most memorable time on the job at Dickson’s oldest active business—Morrison & Fuson Insurance Agency.“All the service in Dickson was down and I was the only employee that had telephone service,” he recalled. “I went to the basement, had a pen and paper, and sat down and wrote name...

DICKSON, Tenn. (WKRN) — Three decades later, many Middle Tennesseans still remember the ice storm of 1994, as some went days to weeks without electricity in frigid temperatures.

Tommy Fuson told News 2 it was his most memorable time on the job at Dickson’s oldest active business—Morrison & Fuson Insurance Agency.

“All the service in Dickson was down and I was the only employee that had telephone service,” he recalled. “I went to the basement, had a pen and paper, and sat down and wrote names and contact numbers. I was telling the customer—we didn’t have computers like we’ve got now— that I’d have to go back to the office, look at the coverage, and check the deductible.”

???? Have breaking news come to you: Subscribe to News 2 email alerts →

It’s the quality of customer service he feels has kept their family business going since 1908. Photos of the company’s founders hang on the wall of their office space in downtown Dickson, including Tommy’s grandfather William Pope Morrison.

“Jimmy Barber, as far as I know, is the oldest customer. He was in, I think, the Korean War. When he got out of the war, he came in here and bought an auto policy and today he is still, Jimmy’s in the early 90’s, he’s still a customer,” Tommy said.

Tommy’s children, Stephanie and Marshall, now represent the fifth generation of owners for their family’s agency. After majoring in insurance at Middle Tennessee State University, both worked at insurance companies in different cities before returning home with more knowledge to continue the family legacy.

“We lean on each other. I ask her something, or she’ll ask me something, or we’ll go and see dad,” said Marshall.

Their customers have extended beyond Dickson to cities across the southeast and even Canada.

“I like being an expert for my customers, being a partner for them and helping grow their business,” said Stephanie, adding she always knew this was her career path. “I remember just running up and down the hallways of the office when I was little and playing with the letterhead, pretending like I was answering the phone, and that’s how it all started and then it was real. I worked during high school at the business and had my license before I was even out of high school.”

She shared a photo of her daughter setting up her own play insurance office at just six years old. Stephanie’s two children are currently high school interns at Morrison & Fuson, making them the sixth generation of family members at the business.

“In an industry like ours, the stigma is sometimes that people are not doing things the right way. We’re not going to do that. We’re going to do things the right way,” said Marshall. “We love to still give a handshake and see people, and we have a lot of old school customers that still do that.”

At 118-years-old, they say it’s one of the oldest insurance agencies in all of Tennessee. It operated in the First National Bank Building in downtown Dickson until 1972. After some years away in other parts of the city, the business is now back in downtown Dickson. They’ve been at the current location at 104 Church Street since 2023. It includes a sign by the front desk that was made by local students at Creek Wood High School.

“It’s cool to be a steward of the old Dickson, because we know it’s an honor that we’re the oldest active business, and to be able to be back where everything started; Dickson started just a block away through the railroad. So it’s really cool that we can continue that on,” said Marshall. “We want to provide amazing service and we want to help people, and this is my way of being able to do that and still be a part of something that’s been around for so long.”

? Read today’s top stories on wkrn.com

Tommy said his passion for the company’s work dates back as long as he can remember.

“You eat it, you breathe it, you drink it, and we do the same thing. I don’t go home, I don’t ever spend a night without thinking I need to do this, this, this, and some insurance-related or something,” he said. “I can remember houses I’m sure in the 70s, it just sticks.”

All these years later, Tommy says they’re grateful for the support of the Dickson community.

“A lot of it is the history. It’s got a good small town feel. The people are still.. they’re good people, good solid people you can count on,” he said, adding their method for longevity has been simple. “Putting God first and the golden rule: Everybody wants to be treated like you want to be treated, so that’s what we try to do.”

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Invalid Phone Format

Please do not include the country code "1". Just enter your valid 10-digit phone number starting with the area code.