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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Jacksonville

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Jacksonville, communities of Jacksonville, including Duval, Clay, and St. John's Counties.

Call today (904) 701-7660
Or email [email protected]

4711 US Highway 17, Suite B2, Fleming Island, FL 32003

Always Best Care combines national strength and standards with local accessibility and personal service. Marlynn and Mike Bruno, the owners of Always Best Care-Jacksonville, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved one’s best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as four hours per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Jacksonville and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, as well as picking up newspapers, magazines. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as raking, or mowing the grass.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Marlynn Bruno

    Marlynn Bruno

    Owner and the Administrator
    View Full Bio
  • Mike Bruno

    Mike Bruno

    Vice President
    View Full Bio
  • Amanda Jackson

    Amanda Jackson

    LPN & Assistant Administrator
    View Full Bio
  • Julie Febo

    Julie Febo

    Office Manager
    View Full Bio
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TESTIMONIALS

“I am a current client of this provider My wife was in hospital for 12 days, and was released on a Sunday. The caregiver from Always Best Care arrived at our home as soon as we were there. She immediately made sure that we had everything my wife needed to be safe. She was extremely kind and was every time she was with us. The caregiver was always on time and responsive to all my wife's needs. I will recommend this agency to anyone that needs their service”

cone38
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TESTIMONIALS

“I am a current client of this provider I have been a client of Always Best Care since 2020 and have had the most fabulous caregivers since I started some of who have become good friends. They help me with driving me to my hair appointments, showering and looking my best. Aretta, Sandra, and Rose come weekly and help me get ready for bed and dressed in the morning. They help keep me company since my husband passed away a few years ago. They are always on time and stay extra if I need it. If I need anything the agency responds immediately even if I call at night. I would highly recommend Always Best Care of Jacksonville to everyone.”

GraceE29
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TESTIMONIALS

“I am a current client of this provider Thank you Always Best Care for sending quality caregivers for my husband. All caregivers have been good and some outstanding. I appreciate the fairness you exhibit in always making certain the caregiver and the care receiver are pleased and compatible. For the past 8 months Ola has been with us full time. She is the BEST and works well with me and my husband who is not always in a great mood because of Alzheimer's and memory loss. Ola is kind, patient, and now part of our family. I thank you and God for putting us together.”

Therrell
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TESTIMONIALS

“I am a current client of this provider The care we receive from Always Best Care is always compassionate, and Professional. Tracy Ann our Care Giver is so very dependable. She puts a lot of love and care in everything she does for my father. And he's very comfortable with her and that makes our life so much better. She's become a very important part of our life and we appreciate her so much. We are thankful and blessed to have her. I highly recommend Always Best Care. All calls are answered promptly and with care. Thanks for the service you provide”

Lucy P.
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TESTIMONIALS

“I am a current client of this provider I am delighted to share my heartfelt appreciation for the exceptional care that my mother has received from the dedicated team at Always Best Care. Since they began caring for my mother, we have witnessed compassion, professionalism, timeliness, and unwavering support. The caregivers at Always Best Care have shown genuine warmth and empathy towards my mother, and their commitment to her well-being is evident in every interaction. They take their role in providing care very seriously and with the utmost respect. They engage in meaningful conversations and provide companionship that provides a comfort to being so far away. This has also significantly impacted my mother's quality of life. Always Best Care's professionalism and communication have been exceptional. They inform us about my mother's health and any developments, allowing us to make informed decisions. The caregivers at Always Best Care have been a blessing and their dedication to providing top-notch care and compassion is exactly what my mom needs. I'm incredibly grateful!”

m V.
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TESTIMONIALS

“I am a current client of this provider Our care was compassionate, and Professional. Every employee we worked with was very caring and understanding. They listened to our needs and we’re very patient with all of our questions. Thank you for making a true difference in my aunts quality of life.”

himes
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TESTIMONIALS

“I am a current client of this provider Always Best Care Jacksonville has provided in home care for my mother for the last 3 years who has late stage Alzheimer's. They have done a wonderful job providing the same caregivers, with a few exceptions, for this journey which makes it so much easier for us. We live out of town, but we know the ladies who are coming and have been coming consistently the last 3 years. They are always on time and know her better than she knows herself. This is especially helpful since she has no short term memory left. The office has always responded immediately if we have any additional needs and makes us feel like family. They have a family portal for us to log on to see what's going on with mom daily. We look forward to the photos the caregivers post there of what she's doing that day so we feel like we are there as well. They truly live up to their name of Always Best Care!”

mw4467
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TESTIMONIALS

“I am a current client of this provider Obviously I can only speak to my experience with this company but they have been a saving grace for our family. Extremely helpful, efficient. “Our” Amanda, our caregiver for our elderly mother is thoughtful, thorough, encouraging, ever so patient and caring. She’s a gem to us!”

Robbin M.
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TESTIMONIALS

“I am a current client of this provider Entrusting a third party with the care of a loved one is not an easy concept to achieve. However, when my grandmother's dementia progressed to a level that could no longer be managed on my own, I sought Alway's Best Care to lighten the burden on myself as I work full time and could no longer provide the care she needed or deserved. The company has been providing 24/7 in home care for the past couple of months and I could not be more pleased with the support, passion and assistance provided by both the caregivers and ownership. The company clearly has a drive to help others which far surpasses competitive companies in the area. Although my grandmother's dementia is progressing, I have noticed improvements socially, cognitively and physically since entrusting Alway's Best Care with her care, so much so that I have recommended this company to numerous friends and colleagues in the area and we have all reached a similar consensus regarding their exceptionability. I cannot truly express my gratification and support for this wonderful group of individuals, but I would like to thank you all for your hard work and compassion, as it has provided a light during one of our darkest hours.”

Brandon W.
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TESTIMONIALS

“I am a past client of this provider I was shopping around for In Home Care for my spouse. After phoning several senior services I called Always Best Care. Ellan answered the phone and I knew right off that I was talking to a very knowledgeable person that really cares about your needs. When it became necessary for my spouse to go to a memory care facility, I called Ellan. She researched and located several facilities near my home that had available rooms and met my price requirements. She scheduled an appointment at the facility of my choice. She was present at the facility for the initial interview and tour of the facility. I appreciate Ellan for caring and helping me with my spouse through this difficult transition.”

Felts
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TESTIMONIALS

“I am a current client of this provider Ellen guided me through the selection process and helped me understand what would be the best choice for my mom. I learned so much from her and trust and value her opinion. Ellen was always quick to respond to my calls or texts. With Ellens guidance,, I was able to find he best place for my mom quickly. She is full of resources and knowledgeable, kind and genuine. I am very grateful to have worked with her.”

miss S.
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TESTIMONIALS

“I am a current client of this provider I have been using Always Best Care for approximately 6 months and I couldn't be happier with the level of care and professionalism we have received. My husband has Parkinsons Disease and a rare form of Dementia which has made him unable to use the left side of his body and for the most part he is unable to talk and communicate. I have two caregivers that come during the week, Indie and Charmarie who are both the best. They are always punctual and very dependable. My husband has always been so strong physically and mentally, and to see him as he is now is difficult. My biggest concern for him was his comfort level since he requires assistance with everything he does. Indie and Charmarie are so sensitive to his needs both physically and mentally and that has never been an issue for us. Their help has made our lives so much easier. I honestly couldn't be happier or more satisfied with the care he is receiving. I also have to mention that my dealings and interactions with their office staff has matched the care we receive here at home I feel so blessed to have them by my side.”

KDGreen
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TESTIMONIALS

“I am a past client of this provider We engaged always best care for several months for care of our mother. All caregivers were professional and top notch! We occasionally had a problem when a caregiver was not able to make the appointment but that was rare. We were extremely happy with most of the caregivers! The caregivers took care of helping with bathing, dressing, preparing meals and taking our Mom to activities.”

klizard
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TESTIMONIALS

“I am a current client of this provider For 2 years Nurse Jen has organized my brother’s medication and does a general health check every two weeks. Organizing the meds is more than just filling the pill boxes – it includes making sure he has the proper quantity and dose of each med and authorization from his many doctors. When we first hired ABC, my brother took 19 pills each day, so it was no easy feat to make sure everything was in order. Jen is a gem! Our family appreciates the care provided by Jen and ABC.”

smiller1501
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TESTIMONIALS

“I am a current client of this provider The agency is providing 24/7 care for my father. The staff is professional, caring, and supportive of his needs. They take the time to become familiar with his specific health issues and interests. We especially appreciate their caring nature and feel that he is safe while in their care. He has made excellent progress under ABC's supervision, becoming stronger, gaining weight, etc. The “care logs” provide us with information about his status and details. It is very useful to have online access at any time to the input provided by the caregivers through the “Clear Care” website. It's an excellent source of information and communication. The agency responds to all requests in a timely manner.”

Matt H.
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TESTIMONIALS

“Other Agency provides in home care for my mom. Caregivers arrive on time and give good physical care. Agency offers a large variety of services and works with family to assure home care goes as smoothly as possible.”

mjkc
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TESTIMONIALS

“I am a current client of this provider Our caregiver was kind and so helpful to the family. She was wonderful and help our mother get out of the house to do things she couldn’t do herself. Made her feel more alive. Would definitely recommend their services. The caregiver was always on time, and everyone work with us to provide what was requested”

arht
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TESTIMONIALS

“I am a past client of this provider Outstanding trust for the company that provides caring individuals for our loved ones. Individuals were very attentive to my mother and provided the most excellent care”

Steve A.
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TESTIMONIALS

“I am a past client of this provider The staff was accommodating to our needs, friendly, caring, and punctual. The agency held everyone to high standards! If we ever had a concern or problem, it was addressed immediately. They also recommend only quality long-term care facilities and my mother is very well cared for.”

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TESTIMONIALS

“I am a current client of this provider ABC has been very kind and helpful to our family. We are very blessed to have them in our lives. They are very professional in what they do for us, and in addition everyone who is involved with us are very caring.”

Penny J.
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TESTIMONIALS

“I am a past client of this provider Always Best Care helped place my aunt at a wonderful community with loving caregivers. They helped the family during the very difficult time of making decisions for her transition. I recommend Always Best Care to families who are needing assistance with Assisted Living Facility placement.”

maria3121
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TESTIMONIALS

“I am a past client of this provider Always Best Care took care of my father in law with dementia in our home while my wife and I were at work. We found ABC to be very professional, honest and caring. I would highly recommend Always Best Care to anyone with in home care needs. thanks”

Vernon L.
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TESTIMONIALS

“I am a past client of this provider ABC was a huge help to us during my mother’s terminal illness. We began our conversations with them over a year before we actually needed them. At that time, the owner, Marlynn, came to the house and sat down with us to answer all our questions, so that when the time came we were ready. Over the 5 months that we used then, the staff was kind and communicative. The caregivers were great and formed caring relationships with our mother. In addition to caring for her bodily needs, they played cards with her, listened to music together, and cooked her lovely meals. We had a couple bumps along the way with scheduling, but ABC worked hard to make sure someone was always there. I’d definitely recommend ABC to anyone with a loved one in need of care.”

SallyCato
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TESTIMONIALS

“I am a current client of this provider My mother has been a client of Always Best Care of Jacksonville, FL for nearly five years. Their caregivers are prompt and show a genuine concern for their clients. The agency is always responsive to my concerns and special requests. We've used several different agencies for my mother in Florida as well as New Jersey over the last eight years and Always Best Care of Jacksonville has been the best.”

Rita G.
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TESTIMONIALS

“I am a past client of this provider ABC came in under the worst of circumstances and was able to provide great service in the care of my dad. Everyone that came to care for him were excellent.”

KarynC

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