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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Jacksonville

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Jacksonville, communities of Jacksonville, including Duval, Clay, and St. John's Counties.

Call today (904) 650-3617
Or email [email protected]

1835 East West Parkway, Ste. 4, Fleming Island, FL 32003

Always Best Care combines national strength and standards with local accessibility and personal service. Marlynn and Mike Bruno, the owners of Always Best Care-Jacksonville, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved one’s best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as four hours per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Jacksonville and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, as well as picking up newspapers, magazines. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as raking, or mowing the grass.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Marlynn Bruno

    Marlynn Bruno

    Owner and the Administrator
    View Full Bio
  • Mike Bruno

    Mike Bruno

    Vice President
    View Full Bio
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TESTIMONIALS

“I am a past client of this provider I want to share with you what a blessing Devyn and Gina have been to us. Devyn has such a caring heart and treats Papa like he was her grandfather. She transferred him from bed to wheelchair with such great ease. She does an amazing job when sundowners sets in and he begins getting agitated and confused. Her redirection skills are stellar. She has engaged with him, played games with him, worked on word search puzzles, talked about his life, just can’t say enough good things about her. Gina has seen the worst of him as the nights are truly worse than the days. She has laid her head on his pillow, spoken softly to him, held his hand for hours all in attempts to calm him when he is truly fighting a battle to get out of bed and yelling out in pain. Her gentle spirit remains in tact even through the difficult times and trust me they HAVE been pretty difficult. She is attentive to his needs and doesn’t back down from any task that is needed. We are beyond thankful for these women who are top notch in her eyes.”

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TESTIMONIALS

“I am a current client of this provider I am sending this review because the Care my father received was passionate and professional. Not only was the caregiver compassionate, but the management team that I worked with was very compassionate and worked with our needs. We are very grateful to have this service in our area and I would highly recommend Always Best Care for your loved ones.”

Penni
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“I am a current client of this provider The caregiver is excellent, very responsible and does an excellent job cleaning etc.”

Ken S.
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TESTIMONIALS

“I am a current client of this provider Professionalism from the top down. We love all the caregivers who are helping our loved one…. Kim, Doreen, Kemmecia and Asia are all wonderful… Especially Kim and Doreen!!! We were married in Jamaica so I’m biased”

Jackness
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“I am a current client of this provider Home care for my mom. They have been wonderful throughout a difficult time for us. I can’t say enough good things about this company.”

Dave C.
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“Always Best Care Senior Services in Jacksonville was outstanding. Their team was compassionate, reliable, and truly focused on our family’s needs. They kept us well-informed, which brought real peace of mind. We’re so grateful for their dedication and kindness. Highly recommend them for anyone needing trusted, professional senior home care.”

Mikayla D.
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TESTIMONIALS

“Thanks again for everything”

Jeanine H.
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TESTIMONIALS

“Always Best Care Senior Services in Fleming Island exceeded our expectations. Their team was caring, dependable, and truly focused on our loved one’s well-being. Communication was always clear, which gave us great peace of mind. Highly recommend them to anyone looking for compassionate, professional senior care in the Fleming Island area!”

Carlson M.
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TESTIMONIALS

“Ms. Elaine and the crew at Always Best – Thanks to each of you for your kindness”

Joseph T.
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“I am really happy with my helper. She always has a smile every day. She gets right to work wit her first question being about do I need help with my hair washing, then did I take my pills. Then she starts with cleaning. Always smiling.”

Marge
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TESTIMONIALS

“I wanted to reach out to thank you for your patience & continued help to get Mom & Dad comfortable with starting the care process. I know it took longer than expected (and certainly longer than I had hoped), but you all have already made a big impact. In talking with Mom & Dad, they both really like Ja’kayla & it sounds like she is doing a wonderful job. I can hear the relief & realization of what it means in Mom’s voice when I talk to her each week.”

Matthew T.
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“Always best care is a wonderful place to work!”

Tiffany R.
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“Always best care is more than just an amazing place to receive care from, but an amazing company to be a part of from day one. I’ve felt welcomed, valued and appreciated. I’d truly recommend this place to anyone looking for care for their family members and friends or companions looking to provide care to join the team.”

Jakayla J.
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“Always Best Care has a n awesome staff that’s caring and knowledgeable. I enjoy working with them and their clients. I love helping assist the elderly and their families.”

Debrecca C.
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“Always Best Care is quick to respond & care for families in need. They give personal attention & suggestions for the special needs of each client.”

Vicki K.
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“Always Best Care is an awesome Agency to work for they are the best . Have been there 7years and counting! What does that say? Answer Amazing..”

Marsha N.
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“Love the company. As an employee, I can say that the company is adept in good communication and competency. They are also very lenient with scheduling !”

Jodi
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“Always Best Care is a great company to work for. I’m able to give compassionate care that my client needs and It makes me feel good when the family feels good and knowing that their loved one has trust in me and feel Comfortable when I’m around. HHA/CNA, If you’re looking for a company to work for, choose Always Best Care so you can be apart of the ABC Family.”

Indie B.
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“Great company to work for.”

Doneesa H.
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“Marlynn – Thank you so much to you and your team for your responsiveness support!”

Jody S.
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“I am a current client of this provider ABC has been providing my father care 6 days a week for the last 3 months and I've been pleased with the close rapport the caregivers have established with Dad. The daily caregiver team has been very reliable and responsive to my requests. The online portal has been so useful in communicating scheduling tasks and other requests, and I always feel I have the ability to easily reach someone at the ABC office who is personally aware of our account. I'm 100% glad we made the switch to ABC from another local agency.”

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TESTIMONIALS

“Doreesa is extraordinarily effective & successful in working with my husband. She takes his lead and fits the activity to suit “his mood.” She’s very understanding of his needs and issues. She reacts with a smile and is quite patient.”

Roberta M.
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“Thank you for your excellent care of Dad during his time of need, and for always being gracious when changes were needed. Thanks also for providing us with a caregiver “Tracy Ann” who really cared.”

Delores A.
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TESTIMONIALS

“Always Best Care is caring for a dear elderly friend in Florida, and I live in Illinois. The quality of caregivers is amazing, superb. I can TRUST them and Marlynn and her staff to CARE for my dear friend/adopted family. ABC provides a whole range of medical and caregiving services for my friend/adopted family member. The caregivers always arrive on time and are wonderful people in addition to being competent caregivers. Our interactions with the caregivers have been appropriate. They are appropriately respectful of their client and my husband and me. At the same time we have enjoyed fun conversations with them and gotten to know them. Marlynn and her staff are very responsive to our requests. She is also able to explain when our request isn’t good for our friend. We would highly recommend using the people and services of Always Best Care and would be glad to answer questions that might be helpful in making that decision.”

Suzanne J.
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TESTIMONIALS

“Obviously I can only speak to my experience with this company but they have been a saving grace for our family. Extremely helpful, efficient. “Our” Amanda, our caregiver for our elderly mother is thoughtful, thorough, encouraging, ever so patient and caring. She’s a gem to us!”

Robbin M.

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