Always Best Care 

Trusted and Reliable Senior Care Services

Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services


Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care


Our Promise

We are committed to providing you with the best care for your specific needs


Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.


Welcome to Always Best Care of San Mateo County

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in San Mateo County, communities of South San Francisco including San Bruno, San Mateo, Daly City, Redwood City, and the entire Peninsula..

Call today (650) 634-8270
Or email [email protected]

901 Sneath Lane, Suite 109, San Bruno, CA 94066

Always Best Care combines national strength and standards with local accessibility and personal service. Allan and Angela Encarnacion, the owners of Always Best Care-San Mateo County, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.


Our Advantage

Benefits of
Always Best Care
Senior Services


Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout San Bruno and surrounding areas



Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
Our Team of Experts

Committed to Providing the Best Care and Support

Experienced healthcare and caregiving professionals
  • Angela Encarnacion

    Angela Encarnacion

    View Full Bio

“Carrie is wonderful, She always puts 100% effort in everything she does.”

Sjoerd V.

“Been with them two months and already seeing excellent results. Can’t wait to see what the next few months are like.”

Alton A.

“matt and carrie are seo superstars i highly recommend them. Great experience.”

Mark R.

“Highly recommend Mr. Marketing SEO. Experts in the marketing space and their team is great to work with.”

Zechariah J.

“Mr. Marketing SEO team gets the job done. we have seen an enormous increase in sales”

Sunnyvale F.

“Been with them two months and already seeing great results. can’t wait to see what the next few months are like.”

Robin C.

“Matt and Carrie are seo superstars I highly recommend them.”

Robert N.

“Carrie’s fantastic she always puts 100% effort in everything she does”

Wayne P.

“Very professional and knowledgeable.”

Timothy J.

“Cody and Matt are great at what they do. If you need a company to help you with you local SEO these guys are the best.”

Mary J.

“Thanks for the tips, have a wonderful day”

David R.

“Five stars for Always Best Care of Peninsula? No! SIX STARS go to Angela, Ramon, and the gang in the field who make this agency top of the line. What makes it so special is their ability to place just the right skilled worker with the needy client. They all go the extra mile, and that is rare these days. And, finally … they actually return phone calls!”


“Their customer service was excellent and they were able to find a fantastic caregiver on short notice without having to do a preliminary home study or anything. I needed someone for backup care for my mom for the next day and they were able to oblige. My mom loved the caregiver and I felt the management really cared about my mom as they gave me some information on her condition and some needs she had that were not being met.”


“I would highly recommend Always Best Care for your needs with your loved ones. I found the representative Angela extremely knowledgeable, professional, caring, understanding, and patient with my needs. The board and care homes that were shown to me for my uncle are excellent with professional staffing, clean, comfortable, and safe surroundings. Covid precautions were in place for the safety of everyone. I honestly can say I would have felt happy to check into one of the board and care homes myself.”

Ingrid L.

“Angela and her team have been helping me with my Dad for the last 4 years. As my Dad’s needs have changed ABC has come to my rescue. I started out needing someone to help me for a couple hours. We progressed to a point that my Dad needed 24 hr care. Angela provided around the clock care in my Dad’s home until his health stabilized. After his stabilization, Angela helped me find a wonderful Board & Care facility where my Dad has been living for two years. Last year, when I found that I could no longer take my Dad on outings by myself, Angela started sending Mark to accompany us on outings. ABC has been there for us every step of the way. I would not think twice about calling them for help and I would recommend them in an instant.”

Marie P.

“Shirley McElhattan is one of the best in this business! She truly cares about the families she helps and goes out of her way to make the transition into a home as easy as possible. ABSOLUTELY AMAZING WORK!!!”

Frank K.

“You can not get a better working partner than Angela Encarnacion From Best Care Senior Services. Her professionalism and caring attitude made it so smooth to place a new resident in our RCFE home, both for the family and us. It is such a difficult and challenging situation to transfer an elder to a Board and Care but she was the in between person that just made the move a huge success. I am so impressed how detail oriented, punctual and knowledgeable she is. Her experience just facilitates any transaction because she has already thought of what is needed and its already taken care of before the situation arises. Just fabulous! Can’t get Best Care Senior Services than what Angela offers!”

Fabian R.

“Angela the owner was so kind and helpful. She didn’t hesitate to reach out and help me with my dads needs. She felt like family, warm & kind, she wants the best care for her clients, actually she wants the best care for all.”

Rachel B.

“The people at ABC senior services did an excellent job of staffing up to assist us in caring for my aunt on a 24/7 schedule. The owner, Angela Encarnacion, is hands-on and worked hard to see that all of our needs were met. She has an excellent support person in Anna who manages staffing. All of my aunt’s caregivers were dedicated and responsible people who took their job seriously. Great job. Highly recommended.”

A G.

“The people at ABC senior services did an excellent job of staffing up to assist us in caring for my aunt on a 24/7 schedule. The owner, Angela Encarnacion, is hands-on and worked hard to see that all of our needs were met. She has an excellent support person in Anna who manages staffing. All of my aunt’s caregivers were dedicated and responsible people who took their job seriously. Great job. Highly recommended.”

George P.

“Angela the owner was so kind and helpful. She didn’t hesitate to reach out and help me with my dads needs. She felt like family, warm & kind, she wants the best care for her clients, actually she wants the best care for all.”

Rachel B.

“I was in a very dark space when I was looking for a place for my mom and I was referred to you by our social worker at Kaiser and a young lady named Shannon called me and she came to meet with me and my mom and she was with me every step of the way from beginning to end to help find me a place for her. She was very in tune with our budget and the needs that I had for my mom and she did not stop until we found the perfect place this past February. I was crying and shaking and melting down on the day that I had to move my mom and I realized that I couldn’t do this on my own. So Shannon came over and she hugged me and she told me you don’t have to do this on your own! She gave my mom a bath and we packed her things and she took her on over to the place for me and then I came 2 hours later with my son. I will never forget Shannon and the help that she gave to me and my family. She knew what an emotional wreck I was and how I felt like there were dark clouds all over my house and she brought the light and the peace back to our home through Seniorly.”


“ABC Senior Services did an excellent job staffing up to support my Aunt 24/7 in San Francisco. Everyone from the ownership, staffing management and the individual caregivers showed that they take their responsibilities seriously. No matter what day-of-the-week or time-of-day they were very responsive to our needs. Highly recommended.”


“Their service was wonderful. They made a difficult time easy. Jerry helped us find a wonderful place quickly and efficiently. He gave us all the information and presented several options to choose from. Thank you so much.”

Donna L.

Caregiving News & Insights

Explore the latest insights, trends and tips from the senior care and caregiving industries

Subscribe to news about

Senior Home Care Services