Always Best Care 

Trusted and Reliable Senior Care Services

Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services


Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere


Our Promise

We are committed to providing you with the best care for your specific needs


Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.


Welcome to Always Best Care of South Wake and Johnston Counties

Founded in 1996, Always Best Care is a senior services agency that provides companionship, respite care, sitter services and in-home/personal care for seniors. We also help find an independent, assisted living or memory care community that best meets your unique needs.

We are passionate about everything we do, including helping seniors and their families navigate all available options.

Responsive Care Management

Appropriate staff for each level of care means peace of mind for you and your family. We take the time to expertly match each client with the right care provider and the correct level of care.

We interview our clients in detail prior to starting care so that we can prepare an individualized and highly personal Care Plan tailored to meet your specific needs, and family preferences.

We assign caregivers according to your needs and requests. We then continue to work closely with you to make sure those needs are met. A Care Manager is available and in touch with your family to ensure that every aspect of care is successful.

Caring relationships are the foundation of our work. Our sincere concern for our clients' wellbeing goes beyond doing just what is required. It means listening to and responding to the changing needs of the client and their family.

Our Mission:

  • Create certainty & hope for seniors, by helping them remain active, healthy and in touch with loved ones.
  • Empower and support every team member to be the best they can be.

Sanjay Das, President

Always Best Care president Sanjay Das started this agency to provide the kind of compassionate care that his family provides for his grandmother. A decades-long family caregiver, he knows how to offer solutions to the many challenges facing an aging elder.

Our Advantage

Benefits of
Always Best Care
Senior Services


Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Raleigh and surrounding areas



Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Sanjay Das

    Sanjay Das

    View Full Bio
  • Melanie Stuart

    Melanie Stuart

    Client Care Manager
    View Full Bio
  • Irene Brooks

    Irene Brooks

    Community Liaison
    View Full Bio
  • Lisa Bailey

    Lisa Bailey

    Lead Scheduler/Recruiter
    View Full Bio

“My mother has been bedridden for over three years now. Always Best Care has taken wonderful care of her in these years. The management has a real desire to give care that is consistent with how they’d want their own family attended to. I appreciate the training they provide to the caregivers and the quick response to any of our concerns. It’s been a great partnership.”

Peggy M.

“Always Best Care has been an excellent partner in assisting my mother with caring for my elderly father. They are amazingly responsive. I have a single point of contact number (for Melanie), and I get an almost immediate response from her irrespective of what day or time I call/text. I have reached out at 11pm or later; I have reached out on weekends; I have reached out during holidays. In each instance Melanie has responded either immediately or within 5 minutes. They work to build a partnership. I stopped by the office unannounced recently to discuss a coverage issue that had arisen over the holidays. A new caregiver called out twice. (I would like to note that the coverage issues that arose over the holidays were highly unusual and very much outside the norm for ABC.) Sanjay, Anthony, and Melanie took an unplanned 45 minutes to sit with me and discuss my concerns and to outline the plan they had been discussing that very day to ensure we had no further issues. I do not expect any organization to never have any difficulties. The scale by which I measure an organization is 1) Does the organization take ownership of the issue? and 2) Does the organization proactively work to address the issue? ABC scores high on both these vectors. I have recommended ABC both to a coworker and to a close friend. I will continue to recommend them.”

Craig J.

“Sanjay and his staff do amazing work. For your home care needs, give them a call and they will take care of you. Keep up the great work!”

Steven J.

“SanJay and his staff do a wonderful job explaining Senior Care. He was really helpful in Dementia information. He has a tremendous amount of resources to provide.”

Patrick O.

“An excellent service, always responsive & provide very compassionate care. Sanjay takes a personal interest in finding the best fit for each client & I’ve always experienced him treating clients like family. I work for Heartland Hospice and when families I’m working with need a trusted caregiver for this fragile time of life, they have always been there – available to meet in person and start care extremely fast.”

Jessica H.

“ABC is absolutely amazing! The staff is very caring and very friendly. always go above and beyond. They have great communication between Clients and Staff.”

Rebecca G.

“Always Best went above and beyond to help us navigate a family crisis, and we literally could not have done it without them. Everyone we worked with was caring, patient and responsive.”

Kelley F.

“Sanjay and ABCSS were outstanding to work with. Sanjay walked us through not only their options but gave me his personal observations and suggestions. Day 1 they were there for us and our father. Sanjay was there and spent time with Dad. Top notch service. Thank you.”

Michael H.

“I called on a Monday & had a care giver on Tuesday. The caregivers are always on time. Asking if there are any changes to the schedule. They fix her lunch every day and do the dishes. Amy is very attentive to my mother. She ensures she does her exercises like she is supposed to a d even does then with her. The care they give has greatly reduced my stress.”


“We called Sanjay to help us find an assisted living facility for our mom when her health took a sudden turn for the worse. His compassion and care for our parents in the past and actually for the whole family unit told us he would help us find the perfect place for her. Well he did – he sought out the perfect place which is amazing – Spring Arbor. Not only did he meet us at a couple of places on his time – he visited our mom at the rehab center she was at – again on his own time. He gives his all to the entire family unit and helps you through the entire process till the end. We will be forever grateful for his help and compassion throughout this stressful time in our lives. Knowing our mom is in such a warm loving environment as Spring Arbor gives us total peace of mind and for that we are eternally grateful!”

Janeen D.

“ABC are awesome people. They are just like their name… The best”


“Always Best Care Senior Services not only provides clients with personal care needs, but also with companionship. Our goal is to keep our clients safe and to give them the best care possible by meeting each clients needs specifically. I have recommended this company for new clients as well as for new caregivers. I have had a very pleasant experience working for this company. The office staff works great together to help with assessments and scheduling needs for each client. ABC staff and caregivers really go above and beyond to provide assistance to their clients.”

Caitlin P.

“this company is fantastic, love the people and the hours and they felxability they have to your life schedule”


“When we first started with Always Best Care, it was just to have somebody come visit mom once a week at assisted-living they care whatever needed to be done, going with her on errands and so on. They were great. Their support really became important, however, when mom fractured her pelvis. I texted Sanjay, the CEO and they were at the hospital with CMTs as soon as she got her room. That was important, because mom was not entirely aware that she had fractured her pelvis, would keep trying to get up, and the hospital had not yet resourced a sitter. They also provided in room sitter services for mom when she was in rehab, at a facility they helped us down-select to. Then, when she was released from rehab, they helped locate a micro-community that provided Mom with the extra support she needed, after discussing the issues we needed to work through via conference call when there was more than could be managed via txt or email. I live out of state, so we could not have done this without them. Sanjay and team really care about the patient, and were always available. They have my highest recommendation. -WRJ, Raleigh NC”


“I don’t know what I would have done without Sanjay helping me and my family through one of the most difficult times of our lives. My mother was gravely ill and had been hospitalized for 8 months, totally bedridden. I needed to move my Dad to the area, needed to find a place where Mom could get the best in physical rehab and had no idea where to start. He sorted through the options, made visits with me, met my Dad and visited my Mom in the hospital while she was recovering. He went above and beyond and I can’t thank him enough for guiding me through the maze of Senior care options and getting them to where they needed to be. I would never have been able to do it without him.”

Margaret S.

“Sanjay has been an absolute Godsend to work with in getting my grandmother transitioned happily to an independent living community. He has been ever so prompt and attentive to our needs and wants and through the very end has made sure to not only follow up but go above and beyond even after the ink had dried on the contracts. I am so grateful that he came so highly referred by a financial planner friend of mine and I will no doubt continue to sing his praises to anyone and everyone that I meet in need of a wonderful “senior living real estate agent” as I have so fondly dubbed him.”

Jennifer B.

“EXCELLENT, EXCELLENT, EXCELLENT! Finding a home for your elderly loved one is extremely emotional and daunting! Asking questions you never thought you would be asking. The hundreds of places you could visit. If this is you, I would highly recommend calling Sanjay Das. Sanjay, visited my home, and over the next few days had long conversations, with both my husband and myself to determine what we “thought”our loved one needs were. And after much consideration, and using all of his resources, Sanjay recommend several places. Together With Sanjay, we toured them all and in the end, we decided on something completely different then the very first community we viewed. Sanjay was able to change mid stream, and help us to understand what Mom’s needs truly were. We started a whole new search with new criteria. Sanjay was knowledgeable, very soft spoken, kind and respectful. He was extremely patient and would give up until he found the perfect home for Mom. Thank you Sanjay. Dina Pahl”

Dina P.

“My mother recently moved into an Assisted Living facility in Cary. This has been a difficult journey for mom and our family, and I honestly don’t know what we would have done without Sanjay Das. He has been with us every step of the way for the past four months. He arranged and accompanied us on visits to many area facilities, answered countless questions we had, was available to my mom and us literally 24/7, and helped us walk through the maze of details in getting mom settled. He has gone above and beyond the call of duty to a degree one rarely sees, and his kindness, efficiency, and professionalism are unparallelled. I am pretty picky about customer service and I don’t normally rave about things, but I can’t say enough good things about Sanjay and how important his help has been to us. He has actually kind of become our family’s hero and I wholeheartedly recommend him.”

Kaye S.

“I want to thank Sanjay and Always Best Care for always going above and beyond to exceed expectations. I live out of state and had an emergency situation with my mother who needed immediate care with no notice. No other provider could rise to the occasion on short notice, but Sanjay was able to fill the need by providing 24 hour care that evening and consistently thereafter while my mother was recovering. He went above and beyond by treating my mother like one of his family, and made constant communication standard operating procedure. He also informed me of services that were beneficial to my mother which were beyond the scope of those offered by his firm. He delivers service with empathy and care that focuses first and always on the person in need and the person’s family! I highly recommend Sanjay and Always Best Care for all elder care needs.”

Bob C.

“A neighbor across the street suggested I call “Always Best Care” after my husband fell. They were helpful when I needed hourly care for him at home. When I could not longer keep him at home, they helped me a lot looking for a facility. Sanjay and Cheryl went out of their way to help me. They stood by me through it ALL.”

Glo M.

“Although I have not had the need, personally, to call ABC for care I don’t doubt that that would be my first call should the need arise. I’ve had the privilege of having Sanjay as both my friend and colleague and so I have a lot of faith in his ability to provide both caring and service through ABC. For me, these are the two ingredients that I would expect and require. Recently, my neighbor was in need and so I recommended ABC and was able to observe how Sanjay responded. Even though he was just starting his business and was not yet able to place his care givers in the home he still spent a lot of time with my neighbor, offering guidance, caring, and comfort to assist them in getting the best care available. And that’s just who he is. Fortunately, now he has his license and is fully equipped to provide care.”

Mel K.

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