Home Care In Apex, NC

“My mother has been bedridden for over three years now. Always Best Care has taken wonderful care of her in these years. The management has a real desire to give care that is consistent with how they'd want their own family attended to. I appreciate the training they provide to the caregivers and the quick response to any of our concerns. It's been a great partnership.”

“Always Best Care has been an excellent partner in assisting my mother with caring for my elderly father. They are amazingly responsive. I have a single point of contact number (for Melanie), and I get an almost immediate response from her irrespective of what day or time I call/text. I have reached out at 11pm or later; I have reached out on weekends; I have reached out during holidays. In each instance Melanie has responded either immediately or within 5 minutes. They work to build a partnership. I stopped by the office unannounced recently to discuss a coverage issue that had arisen over the holidays. A new caregiver called out twice. (I would like to note that the coverage issues that arose over the holidays were highly unusual and very much outside the norm for ABC.) Sanjay, Anthony, and Melanie took an unplanned 45 minutes to sit with me and discuss my concerns and to outline the plan they had been discussing that very day to ensure we had no further issues. I do not expect any organization to never have any difficulties. The scale by which I measure an organization is 1) Does the organization take ownership of the issue? and 2) Does the organization proactively work to address the issue? ABC scores high on both these vectors. I have recommended ABC both to a coworker and to a close friend. I will continue to recommend them.”

“Sanjay and his staff do amazing work. For your home care needs, give them a call and they will take care of you. Keep up the great work!”

“SanJay and his staff do a wonderful job explaining Senior Care. He was really helpful in Dementia information. He has a tremendous amount of resources to provide.”

“An excellent service, always responsive & provide very compassionate care. Sanjay takes a personal interest in finding the best fit for each client & I've always experienced him treating clients like family. I work for Heartland Hospice and when families I'm working with need a trusted caregiver for this fragile time of life, they have always been there - available to meet in person and start care extremely fast.”

“I am a current client of this provider He can't do without assistance so it has been great assistance. With that being said, there were some caregivers that were better than others. There are some caregivers that are fantastic and there are some who aren't. They need more consistency in the caregivers.”

“I am a current client of this provider They help him with getting to activities and do his laundry. They keep me informed about what is going on.”

“I am a past client of this provider She did everything we asked for. She got the house set up for a walker. She fixed up the bathroom.”

“ABC is absolutely amazing! The staff is very caring and very friendly. always go above and beyond. They have great communication between Clients and Staff.”

“I am a current client of this provider They have given her good companionship. When you call, you always speak to a person, no matter what day it is.”

“I am a current client of this provider It allows me to go and get groceries or medication or run the errands that I need to run. We work together as a team.”

“I am a current client of this provider They keep her involved and stimulated. I really like the caregiver we have, she is excellent.”

“I am a current client of this provider They make it so that the rest of the family can still have a life while they are taking care of our mother. The caregivers are really nice and confident. They are easy to work with.”

“I am a current client of this provider They help the most with helping him with things that he struggles to do it on his own. I like that they are on time, that they do what they say they will, and always give us a detailed report online.”

“Always Best went above and beyond to help us navigate a family crisis, and we literally could not have done it without them. Everyone we worked with was caring, patient and responsive.”

“I am a current client of this provider They get her up every morning. They follow the care plan and do what I ask them to do.”

“I am a current client of this provider My husband's in a care facility that already has staff, and they have supported the permanent staff so he doesn't fall. They seem very caring and it's not just a business. They seem to really understand and have compassion for people in situations like my husband is in. They are friendly.”

“I am a current client of this provider It makes me feel assured that he is being checked on especially during the COVID-19 because I can't visit with him. Everyone that I have met while visiting with my father has been nice and cordial.”

“I am a current client of this provider They are giving her a shower in the morning and they are helping her at night with her dinner. I get feedback from the nurses with my mother so I know what is going on.”

“I am a current client of this provider They help us out. They give us time off and that was the main reason we got them. We just couldn't do it 7 days a week. I like that they are reliable.”

“I am a current client of this provider I really need the services. I would praise Always Best Care because they have been good to me.”

“I am a past client of this provider The caregiver took care of things I needed done in the apartment. I liked that they were always pleasant, did what we needed, and were always on time.”

“I am a current client of this provider The majority of them know what to do and when to do it. The others that don't know are being trained on it. They are very helpful. They have improved some things already. They are timely.”

“I am a current client of this provider They are good because I now have less worries. My mom is getting the care that she deserves. That takes the pressure off of me. They always take care of the burdens that I might have. If they were not there I would have to be doing it. So far they are persistent. My mother likes them and she said they treat her good and are nice. They try to make sure that they are consistent. I do not worry too much about my mom getting her medication. They have been very consistent.”

“I am a past client of this provider I like how they just open the door and say hello to me. I have no complaints.”

“I am a current client of this provider I know that somebody is going to be there to help her with her shower. One of the people who worked for her through the other agency was who Mom requested specifically, and she hasn't seen her yet. Almost always someone comes who is new, and she doesn't like that.”

“I am a current client of this provider They make my life easier by making my bed and my coffee, and they are just wonderful. I like that they come in and remember how to do their thing.”

“I am a current client of this provider They do so well with what I ask them to do. They have wonderful personalities and they seem to be so happy in my place. We talk a little and they are so polite and friendly.”

“I am a current client of this provider They have someone come and check on my mother every day in the evening. There is no way I could do that with my time constraints. The people that we have met so far are extremely pleasant and helpful.”

“I am a current client of this provider Most of them will help out in any way they can. Some of them use the dishwasher and the washing machine, and that is nice. Some are very attentive and others will stay on the telephone all the time.”

“I am a current client of this provider I only have one and she is outstanding and I used to have several. They are on the high end of pricing and went to 11 holidays a year. They could improve in consistency of caregivers.”

“I am a past client of this provider She provided companionship and catered to her needs. The caregiver was extremely friendly.”

“I am a current client of this provider They help her with day to day activities, and provide companionship. I like the nurse we have.”

“I am a past client of this provider They should have been more consistent and reliable. They need to be more reliable.”

“I am a past client of this provider They made sure everything was set up properly. I thought the ladies did a good job.”

“I am a past client of this provider I didn't need much help because I am a nurse. She was accurate other than with the medication recommendations. The person that came was not a nurse, but she did medication reconciliation, which was outside of her practice.”

“Sanjay and ABCSS were outstanding to work with. Sanjay walked us through not only their options but gave me his personal observations and suggestions. Day 1 they were there for us and our father. Sanjay was there and spent time with Dad. Top notch service. Thank you.”

“I am a past client of this provider They helped the most by helping me with exercises and encouraging me. I like everything about the agency. They were efficient.”

“I am a current client of this provider I like the warmth and caring feeling I get from her. She is always on time and always smiling. Her attitude is caring, and she is just a great person.”

“I am a past client of this provider They helped me the most by being dependable and took great care my father. I liked that they were responsive, and they had awesome caregivers.”

“I am a past client of this provider My mom was unresponsive, so for me, it gave me an opportunity to leave the house and do what I needed or wanted to do. Every caregiver was kind, caring, loving, and reliable.”

“I am a past client of this provider It took a lot of pressure off of me. I like that they were on time and did what they were supposed to do. It was very nice.”

“I am a current client of this provider We have support, and it makes a difference. They are always available to talk about my dad's care.”

“I am a past client of this provider It helped my mother a whole lot in her daily living. I would like a little better training, but I know they have a budget to make.”

“I am a past client of this provider They were very helpful at the time we had them. I think it could be more affordable. I would recommend them because they were very prompt and flexible. They did what they said they were going to do.”

“I called on a Monday & had a care giver on Tuesday. The caregivers are always on time. Asking if there are any changes to the schedule. They fix her lunch every day and do the dishes. Amy is very attentive to my mother. She ensures she does her exercises like she is supposed to a d even does then with her. The care they give has greatly reduced my stress.”

“I am a past client of this provider I had expectations of my parents, but they were not able to fill that. I still had to be involved in the care. The caregivers did not take all of my duties away I still had to provide part time care. They are personal to the people in their care. The owner gets to know the patients, and I know that he gives extra training for any extra needs. They meet regularly with me to make sure the care is appropriate. They cared about my parents.”

“I am a current client of this provider My loved one doesn't want to do some of the activities they do. I've had success with the people that they've sent, and most of them are older. My loved one can talk to them.”

“I am a past client of this provider My dad has severe dementia, so they would sit with him at night to make sure he didn't pull on his wires. Essentially, they helped keep him alive. They helped us when we needed it most.”

“I am a past client of this provider They were able to help the most by keeping my mom's mind interacted. The caregiver was very personable and interactive with my mom.”

“I am a current client of this provider I don't know what I would do without them. They give my mom a lot of company. I like that they keep me informed about what is going on.”

“I am a current client of this provider The showers are very good, and they wash the clothes very well. The caregiver came to me, and I decided that I would be able to have them take care of my laundry and stuff around my house. They haven't helped me much around the house.”

“I am a past client of this provider They made my loved ones life easier by helping them with their daily activities. I liked the quality time, professionalism and that they did a good job.”

“I am a past client of this provider The best part was the conversations. I had very long conversations with both of them about a lot of things, and it was nice. It was a lot of fun actually. They were interested in me, and I could tell they really cared. We've had a long relationship with them, so we were familiar with them and felt comfortable with them. I've had nothing but good experiences with them. The people they sent were warm, friendly, and nice. Management was very competent and professional. They really do try to do the best for their people.”

“I am a current client of this provider It is just hard getting use to what services are needed. The caregivers seem to be very caring, and I like that they have a website where they document all the visits and what they did.”

“I am a current client of this provider I don't have to worry about her because they're taking care of her. I like their personal care and communication.”

“I am a past client of this provider They did little things that I couldn't do, like sweeping a floor. They offered excellent service. My only problem was that I didn't know that they were coming. That just got messed up from my doctor's office. I needed the help, I just didn't know they were coming.”

“I am a current client of this provider When my caregivers aren't here for a day, I have to do what they usually do, and then I truly miss my caregivers. However, they need to be more willing to take me different places. I think the company needs to spend more time training their caregivers how to cook.”

“I am a past client of this provider I could not have manged without the help. Just knowing that they were here helped. My husband was completely incapacitated. I could not have taken care of his needs. All of the aides were very compassionate and very helpful.”

“I am a past client of this provider If I hadn't had them, I wouldn't have had any free time at all. There were times that the arrangements got mixed up, and the people were late a few times.”

“I am a current client of this provider They help me get groceries. They are efficient.”

“I am a past client of this provider The caregivers didn't really do a lot, but it was good that they were there. During nighttime, the caregivers weren't really checking on me. They were pretty much sitting in my apartment watching TV.”

“ABC are awesome people. They are just like their name... The best”

“Always Best Care Senior Services not only provides clients with personal care needs, but also with companionship. Our goal is to keep our clients safe and to give them the best care possible by meeting each clients needs specifically. I have recommended this company for new clients as well as for new caregivers. I have had a very pleasant experience working for this company. The office staff works great together to help with assessments and scheduling needs for each client. ABC staff and caregivers really go above and beyond to provide assistance to their clients.”

“this company is fantastic, love the people and the hours and they felxability they have to your life schedule”

“I am a current client of this provider They are very attentive to my mother, and even though my father does not need the care, they are nice to him. They come on time, and all of the aides have been very kind and caring.”

“I am a current client of this provider It's good because they do things for me that make my life easier. They are very responsive to my needs and concerns.”

“I am a current client of this provider The cost is an issue. Their flexibility scheduling caregivers is very helpful. They had intake classes when I first stated using them, and the amount of time that they spent explaining things to me and helping me with the resources was helpful. They also have an app that is helpful.”

“I am a current client of this provider The service depends on the individual that we have. If I have a problem of any kind, they are willing to listen to me and help me with that problem. I think they pick nice people.”

“I am a past client of this provider They were easy to deal with in regards to administration and I didn't have to worry about the care for my mother. The management and the company was run well. The caregiver assigned to my mother was excellent.”

“I am a current client of this provider They give me some freedom to go out and do what I need to do. I have found that they make a lot of effort to match the caregiver to the client. They go the extra mile to make sure that everyone is happy.”

“I am a past client of this provider My mom really liked the lady that came in and she always stayed busy. The price was too high.”

“I am a past client of this provider They were extremely accommodating. If we had to change the schedule last-minute, it wasn't a big deal at all. They significantly lowered my stress level because they did things I would have had to do.”

“I am a current client of this provider I've liked the director's patience with my father and the encouragement of music in my father's treatment. My father can go on a schedule now that fits his needs and takes his time. He can have one-on-one attention, which wasn't the case in the facility.”

“I am a past client of this provider The daily living activities that they helped out with were very helpful to me. They freed me up to leave, do errands, and other things like that when they were here.”

“I am a past client of this provider They were on time and always polite. Having them around made my life much easier.”

“We called Sanjay to help us find an assisted living facility for our mom when her health took a sudden turn for the worse. His compassion and care for our parents in the past and actually for the whole family unit told us he would help us find the perfect place for her. Well he did - he sought out the perfect place which is amazing - Spring Arbor. Not only did he meet us at a couple of places on his time - he visited our mom at the rehab center she was at - again on his own time. He gives his all to the entire family unit and helps you through the entire process till the end. We will be forever grateful for his help and compassion throughout this stressful time in our lives. Knowing our mom is in such a warm loving environment as Spring Arbor gives us total peace of mind and for that we are eternally grateful!”

“I am a past client of this provider I wasn't there when they were with my dad, but they were really easy to work with and get set up. I needed them in a hurry and they were great to work with and make that happen. My dad actually had fallen and was taken to the emergency room twice in a day. They immediately were able to go over there and sit with him to make sure he didn't get up again. Stress for me fell to a zero knowing he was being watched over and cared for.”

“I am a past client of this provider Everyone at Always Best Care was very helpful and was always there. Always Best Care allowed me to not have to worry about my mother, and they took such great care of her.”

“I am a current client of this provider Always Best Care makes it so I don't need to worry. I work while my mother is here at home and the service makes it so I don't have to worry about her.”

“I am a past client of this provider Always Best Care was a very professional organization, I was treated fantastic, and they answered any and all questions that we had. The impact depended quite a lot on the caregiver that came to help my loved one.”

“I am a past client of this provider I got good service and I was pleased with my outcome from Always Best Care. The services made a lot of difference because I could very little for myself.”

“When we first started with Always Best Care, it was just to have somebody come visit mom once a week at assisted-living they care whatever needed to be done, going with her on errands and so on. They were great. Their support really became important, however, when mom fractured her pelvis. I texted Sanjay, the CEO and they were at the hospital with CMTs as soon as she got her room. That was important, because mom was not entirely aware that she had fractured her pelvis, would keep trying to get up, and the hospital had not yet resourced a sitter. They also provided in room sitter services for mom when she was in rehab, at a facility they helped us down-select to. Then, when she was released from rehab, they helped locate a micro-community that provided Mom with the extra support she needed, after discussing the issues we needed to work through via conference call when there was more than could be managed via txt or email. I live out of state, so we could not have done this without them. Sanjay and team really care about the patient, and were always available. They have my highest recommendation. -WRJ, Raleigh NC”

“During one's lifetime, there are usually just a handful of people that impact one's life in a profound way. Family and friends would be a safe bet that most would include in this category. However, who do you turn to when you only have one parent who can no longer take on life's challenges or remember life's blessings? My sister and I were fortunate enough to have our challenge with our father met by a group of strangers that flourished into what I would consider a blessing. My dad has early onset dimentia, and at only 63 years of age, he was (and still is) deteriorating at a quicker pace as times pushes forward. To describe our experience and to not write a well thought out review would not do these people justice. My name is Brandon Ficklin, and my family is truly grateful for the work done by everyone involved. They took the time to find the kind of person that would be best suited for someone like my dad. They met with my sister and I regularly, made us feel comfortable and confident within our own minds and hearts, and the caregiver that my dad came to know was (and still is) a person that anyone would be lucky to know. Her name is Frances, and she came to treat my dad in the best way possible. The whole team (Sanjay, Dawn, and Frances), during one of the most trying times in our lives, were all compassionate, honest, straight forward, endearing, and professional. Words can not adequately express the thanks and appreciation my sister and I feel. So, in closing, I would say that Sanjay, Dawn, and Frances have, collectively, impacted our lives in a profound way. Thank you all and much love.”

“I don't know what I would have done without Sanjay helping me and my family through one of the most difficult times of our lives. My mother was gravely ill and had been hospitalized for 8 months, totally bedridden. I needed to move my Dad to the area, needed to find a place where Mom could get the best in physical rehab and had no idea where to start. He sorted through the options, made visits with me, met my Dad and visited my Mom in the hospital while she was recovering. He went above and beyond and I can't thank him enough for guiding me through the maze of Senior care options and getting them to where they needed to be. I would never have been able to do it without him.”

“Sanjay has been an absolute Godsend to work with in getting my grandmother transitioned happily to an independent living community. He has been ever so prompt and attentive to our needs and wants and through the very end has made sure to not only follow up but go above and beyond even after the ink had dried on the contracts. I am so grateful that he came so highly referred by a financial planner friend of mine and I will no doubt continue to sing his praises to anyone and everyone that I meet in need of a wonderful "senior living real estate agent" as I have so fondly dubbed him.”

“EXCELLENT, EXCELLENT, EXCELLENT! Finding a home for your elderly loved one is extremely emotional and daunting! Asking questions you never thought you would be asking. The hundreds of places you could visit. If this is you, I would highly recommend calling Sanjay Das. Sanjay, visited my home, and over the next few days had long conversations, with both my husband and myself to determine what we "thought"our loved one needs were. And after much consideration, and using all of his resources, Sanjay recommend several places. Together With Sanjay, we toured them all and in the end, we decided on something completely different then the very first community we viewed. Sanjay was able to change mid stream, and help us to understand what Mom's needs truly were. We started a whole new search with new criteria. Sanjay was knowledgeable, very soft spoken, kind and respectful. He was extremely patient and would give up until he found the perfect home for Mom. Thank you Sanjay. Dina Pahl”

“My mother recently moved into an Assisted Living facility in Cary. This has been a difficult journey for mom and our family, and I honestly don't know what we would have done without Sanjay Das. He has been with us every step of the way for the past four months. He arranged and accompanied us on visits to many area facilities, answered countless questions we had, was available to my mom and us literally 24/7, and helped us walk through the maze of details in getting mom settled. He has gone above and beyond the call of duty to a degree one rarely sees, and his kindness, efficiency, and professionalism are unparallelled. I am pretty picky about customer service and I don't normally rave about things, but I can't say enough good things about Sanjay and how important his help has been to us. He has actually kind of become our family's hero and I wholeheartedly recommend him.”

“I want to thank Sanjay and Always Best Care for always going above and beyond to exceed expectations. I live out of state and had an emergency situation with my mother who needed immediate care with no notice. No other provider could rise to the occasion on short notice, but Sanjay was able to fill the need by providing 24 hour care that evening and consistently thereafter while my mother was recovering. He went above and beyond by treating my mother like one of his family, and made constant communication standard operating procedure. He also informed me of services that were beneficial to my mother which were beyond the scope of those offered by his firm. He delivers service with empathy and care that focuses first and always on the person in need and the person's family! I highly recommend Sanjay and Always Best Care for all elder care needs.”

“A neighbor across the street suggested I call "Always Best Care" after my husband fell. They were helpful when I needed hourly care for him at home. When I could not longer keep him at home, they helped me a lot looking for a facility. Sanjay and Cheryl went out of their way to help me. They stood by me through it ALL.”

“Although I have not had the need, personally, to call ABC for care I don't doubt that that would be my first call should the need arise. I've had the privilege of having Sanjay as both my friend and colleague and so I have a lot of faith in his ability to provide both caring and service through ABC. For me, these are the two ingredients that I would expect and require. Recently, my neighbor was in need and so I recommended ABC and was able to observe how Sanjay responded. Even though he was just starting his business and was not yet able to place his care givers in the home he still spent a lot of time with my neighbor, offering guidance, caring, and comfort to assist them in getting the best care available. And that's just who he is. Fortunately, now he has his license and is fully equipped to provide care.”