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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

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Home Care In New Hill, NC

Home Care New Hill, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting Ayr Mount in New Hill, NC gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in New Hill, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care New Hill, NC

location Service Areas

The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“Sanjay with Always Best Care, has been so helpful to us during a very stressful, worrisome time. While we did not end up using his services (my mom was placed into a hospice home), Sanjay spent a LOT of time speaking with us and helping us to understand the options we had for my mom. Even after mom went into a hospice home, Sanjay cared enough to inquire about her and see how we were doing. Sanjay is kind, compassionate and genuinely cares. He is focused on helping families and patients and we felt VERY at ease with his calm demeanor. I highly recommend seeking him and Always Best Care out if you need in home care for your loved one.”

Lori B.
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“Following hip replacement surgery, our 88 year old Mother needed care following her discharge from rehab. All Best Care was one service recommended and they were very responsive with the initial assessment and a follow up meeting the the rehab facility. They helped guide us through some very anxious times and were very flexible in meeting our needs that changed a number of times. Sanjay was informative, kind and considerate assuring us along the way. Kylie was always responsive and adjusted for our needs timely. Even when we wanted a change in the care provider, she was professional and listened. Also, Lisa was responsive worked with us on the billing. Great experience under difficult circumstances. I recommend highly.”

Guy P.
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“Always Best Care of Raleigh has been a God send to our family, and has brought Mum back to her life and home. From assessment to companionship and living life together. I 100% recommend and endorse ABC, Sanjay Das and his entire team. They go above and beyond, and focus on the patients wellbeing and care. I cannot recommend them enough.”

Susan A.
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“I have been very pleased with the caretakers Always Best Care has sent us. They are well trained and always put my husband's well being first. Lisa, the scheduler, is amazing. This company also spot checks by phone and in person to make sure things are running smoothly, which I think is incredible. I would not have known about this benefit if I had not seen it on camera. Always Best is the 4th home care company I tried and by far they are the best! My husband has Alzheimer's Disease and balance problems. I work away from home part time and he can't be left alone. Most importantly, he looks forward to the visits "with his new friend"”

June H.
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“Working for ABC Has been a wonderful experience for me very loving caring and I also love the team. I love it.”

Isabella B.
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“Sanjay and the Always Best Care team have been amazing to work with. During a time of great uncertainty and worry, they assisted me with smoothly transitioning my mom back home with a care plan to suit our needs. I am forever grateful for their support and genuine care. For families in search of a caregiver for their loved ones, I cannot recommend Always Best Care enough. Thank you Sanjay and team!”

R J.
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“When my loved one needed assistance after a hip replacement I was unsure of where to turn. There are so many options out there. I called several places and never got a good feeling about any of them. Of course, I wanted someone I could trust who would be there to care for her like I would.As soon as I spoke to Sanjay, his demeanor and understanding put me at ease. I knew that my family member would be well taken care of during this time. Everyone on staff at Always Best Care was knowledgeable, friendly, caring, and supportive.They were so great that when the care period was over, my loved one expressed how she was going to miss the staff because they genuinely care for their clients.Sanjay, thank you and your team for being there for us. I had peace of mind at 1300 miles away knowing she had excellent care.I highly recommend ABC! You can't go wrong!”

Audra H.
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“Always best care has amazing caregivers as well as office staff. Sanjay is a pleasure to work with and the caregivers haven taken excellent care of my step mother. It is very hard to find good elder care like this. Highly recommend.”

Bonnie W.
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“We were scared...Finding caretakers for my 94-year-old grandma was a daunting and emotional process. We wanted to ensure she was in the hands of people we could trust, and from the moment we met Sanjay, the owner and founder of Always Best Care, we knew we had found something special.Sanjay was kind, insightful, and passionate about providing the best care possible. Our initial meeting with Sanjay gave us the confidence to move forward, and Best Care always exceeded our expectations in every way imaginable. They matched Grandma with the perfect caretakers—she genuinely looks forward to their visits!Now, I can rest easier knowing she receives the best care from people who treat her like family. Words can’t express how grateful we are for Always Best Care.If I could give more than five stars, I would!”

Doug S.
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“I’ve known Sanjay and Always Best Care for many years! I worked directly with him and saw how he focused on nothing but his customers best in every single situation! Once I had a need in my own family, he was one of the first people I called. They delivered in a very stressful ALS situation; and made our lives easier. You should definitely contact Always Best Care. I assure you you get the best professional care possible.!!”

Roger G.
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“Our parents were in a place in their lives where we needed to relocate them from their beloved small town mountain home to Raleigh to be closer to extended family and better medical facilities for their care. This situation was heart wrenching for us as well as utter confusion, not knowing where to begin the process. We had investigated several assisted living residences in the area, but it wasn't until we were introduced to Sanjay Das that we found some solice in our decision of where to place our parents. Sanjay knew the area extremely well and had valuable information about all the assisted living residences as well as care homes, nursing homes, home health care and such. He not only was kind enough to take multiple calls with endless questions, but met with us to discuss various options in person and for no fee. Sanjay also had knowledge of individual nursing businesses and beyond. He was caring, patient and professional and always encouraged us to contact him with any and all health care needs related to our parents care. We highly recommend anyone in our situation to contact Sanjay for advice. You won't be disappointed. To know someone who is extremely knowledgeable in this area of care for your loved ones is priceless. From the bottom of our hearts Sanjay, thank you!”

Regina Y.
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“Sanjay was an amazing friend during a very hard time for me and my father. He worked hard to find just the right place for my Dad and never gave up. I highly recommend Sanjay to anyone going through the difficult time of finding the right home for you or your family members.”

Brenda R.
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“My husband and I first met Sanjay at a Dementia Alliance support group several years ago in Raleigh. He was holding a Men’s Coffee Hangout, a unique gathering of caregivers and partners with dementia. Thanks to Sanjay the setup worked perfectly for us. We were impressed with Sanjay’s humorous and gentle approach to simply “hanging out” with the guys as we caregivers met. Years later we asked Sanjay to help us as a senior advisor when we began our search for a senior living facility. He set us on track, helped us make a chart of priorities and met us on our tours until we found one we liked. He continues today at our community with volunteering with a similar version of the Hangout. He has been an important part of our dementia journey. We feel fortunate to have him both as a supporter and a good friend.”

Jackie
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“I cant speak highly enough of Always ********* and ****** ***. I first met ****** at my local senior citizens center during a program on aging. I immediately found that he was experienced and knowledgeable about senior living options in The Triangle and a really nice guy too.Shortly after our meeting, I contacted ****** to learn more about how my spouse and I could best prepare for our next life chapter. He took the time to address all of my questions and concerns with compassion and care. Then he set up appointments for us to visit several senior living communities in our area. He also provided the name of a chef who prepares meals in seniors kitchens!****** delivered personalized treatment and accompanied us during the senior community visits. He emphasized how we should make our exploration fun and it was! I highly endorse Always ********* for their excellent service and expertise. Planning for our living options with ****** now is an investment in our health and happiness. If youre thinking about where you will live as you grow older, get in touch with Always *********. It will be fun! Dear *****,Thank you so much for kindly taking the time to write a testimonial about your experience with us! We appreciate it more than I can express.Sanjay”

Susan S.
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“I can’t speak highly enough of Always Best Care and Sanjay Das. I first met Sanjay at my local senior citizens center during a program on aging. I immediately found that he was experienced and knowledgeable about senior living options in The Triangle and a really nice guy too.Shortly after our meeting, I contacted Sanjay to learn more about how my spouse and I could best prepare for our next life chapter. He took the time to address all of my questions and concerns with compassion and care. Then he set up appointments for us to visit several senior living communities in our area. He also provided the name of a chef who prepares meals in seniors’ kitchens!Sanjay delivered personalized treatment and accompanied us during the senior community visits. He emphasized how we should make our exploration fun and it was! I highly endorse Always Best Care for their excellent service and expertise. Planning for our living options with Sanjay now is an investment in our health and happiness. If you’re thinking about where you will live as you grow older, get in touch with Always Best Care. It will be fun!”

Susan S.
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“We met Sanjay when our Dad's health took a quick turn for the worst. We felt his health care team was MIA and had no one to help us navigate this emotional and stressful time. Sanjay quickly answered our call, helped us create a plan and had his team ready to go during a holiday weekend. His aids were all wonderful and Sanjay was always there to answer our questions and concerns.Always Best Care helped us when no one else could. I've already recommended Sanjay and his team and would do so again without hesitation.”

Elizabeth C.
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“My mother has been bedridden for over three years now. Always Best Care has taken wonderful care of her in these years. The management has a real desire to give care that is consistent with how they'd want their own family attended to. I appreciate the training they provide to the caregivers and the quick response to any of our concerns. It's been a great partnership.”

Peggy M.
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“Always Best Care has been an excellent partner in assisting my mother with caring for my elderly father.They are amazingly responsive. I have a single point of contact number (for Melanie), and I get an almost immediate response from her irrespective of what day or time I call/text. I have reached out at 11pm or later; I have reached out on weekends; I have reached out during holidays. In each instance Melanie has responded either immediately or within 5 minutes.They work to build a partnership. I stopped by the office unannounced recently to discuss a coverage issue that had arisen over the holidays. A new caregiver called out twice. (I would like to note that the coverage issues that arose over the holidays were highly unusual and very much outside the norm for ABC.) Sanjay, Anthony, and Melanie took an unplanned 45 minutes to sit with me and discuss my concerns and to outline the plan they had been discussing that very day to ensure we had no further issues.I do not expect any organization to never have any difficulties. The scale by which I measure an organization is 1) Does the organization take ownership of the issue? and 2) Does the organization proactively work to address the issue? ABC scores high on both these vectors.I have recommended ABC both to a coworker and to a close friend. I will continue to recommend them.”

Craig J.
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“Sanjay and his staff do amazing work. For your home care needs, give them a call and they will take care of you. Keep up the great work!”

Steven J.
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“SanJay and his staff do a wonderful job explaining Senior Care. He was really helpful in Dementia information. He has a tremendous amount of resources to provide.”

Patrick O.
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“An excellent service, always responsive & provide very compassionate care. Sanjay takes a personal interest in finding the best fit for each client & I've always experienced him treating clients like family. I work for Heartland Hospice and when families I'm working with need a trusted caregiver for this fragile time of life, they have always been there - available to meet in person and start care extremely fast.”

Jessica H.
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“I am a current client of this provider He can't do without assistance so it has been great assistance. With that being said, there were some caregivers that were better than others. There are some caregivers that are fantastic and there are some who aren't. They need more consistency in the caregivers.”

Anonymous_3982
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“I am a current client of this provider They help him with getting to activities and do his laundry. They keep me informed about what is going on.”

Sue H.
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“I am a past client of this provider She did everything we asked for. She got the house set up for a walker. She fixed up the bathroom.”

Tarja G.
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“ABC is absolutely amazing! The staff is very caring and very friendly. always go above and beyond. They have great communication between Clients and Staff.”

Rebecca G.
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“I am a current client of this provider They have given her good companionship. When you call, you always speak to a person, no matter what day it is.”

Robert S.
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“I am a current client of this provider It allows me to go and get groceries or medication or run the errands that I need to run. We work together as a team.”

Debbie G.
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“I am a current client of this provider They keep her involved and stimulated. I really like the caregiver we have, she is excellent.”

Brett H.
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“I am a current client of this provider They make it so that the rest of the family can still have a life while they are taking care of our mother. The caregivers are really nice and confident. They are easy to work with.”

Anonymous_1036
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“I am a current client of this provider They help the most with helping him with things that he struggles to do it on his own. I like that they are on time, that they do what they say they will, and always give us a detailed report online.”

Jennifer C.
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“Always Best went above and beyond to help us navigate a family crisis, and we literally could not have done it without them. Everyone we worked with was caring, patient and responsive.”

Kelley F.
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“I am a current client of this provider They get her up every morning. They follow the care plan and do what I ask them to do.”

David A.
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“I am a current client of this provider My husband's in a care facility that already has staff, and they have supported the permanent staff so he doesn't fall. They seem very caring and it's not just a business. They seem to really understand and have compassion for people in situations like my husband is in. They are friendly.”

Linda K.
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“I am a current client of this provider It makes me feel assured that he is being checked on especially during the COVID-19 because I can't visit with him. Everyone that I have met while visiting with my father has been nice and cordial.”

Russell S.
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“I am a current client of this provider They are giving her a shower in the morning and they are helping her at night with her dinner. I get feedback from the nurses with my mother so I know what is going on.”

Mark R.
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“I am a current client of this provider They help us out. They give us time off and that was the main reason we got them. We just couldn't do it 7 days a week. I like that they are reliable.”

Ramona N.
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“I am a current client of this provider I really need the services. I would praise Always Best Care because they have been good to me.”

Anonymous_3760
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“I am a past client of this provider The caregiver took care of things I needed done in the apartment. I liked that they were always pleasant, did what we needed, and were always on time.”

Marie M.
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“I am a current client of this provider The majority of them know what to do and when to do it. The others that don't know are being trained on it. They are very helpful. They have improved some things already. They are timely.”

Charles J.
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“I am a current client of this provider They are good because I now have less worries. My mom is getting the care that she deserves. That takes the pressure off of me. They always take care of the burdens that I might have. If they were not there I would have to be doing it. So far they are persistent. My mother likes them and she said they treat her good and are nice. They try to make sure that they are consistent. I do not worry too much about my mom getting her medication. They have been very consistent.”

Carolyn K.
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“I am a past client of this provider I like how they just open the door and say hello to me. I have no complaints.”

Raymond H.
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“I am a current client of this provider I know that somebody is going to be there to help her with her shower. One of the people who worked for her through the other agency was who Mom requested specifically, and she hasn't seen her yet. Almost always someone comes who is new, and she doesn't like that.”

Lynda W.
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“I am a current client of this provider They make my life easier by making my bed and my coffee, and they are just wonderful. I like that they come in and remember how to do their thing.”

Dell M.
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“I am a current client of this provider They do so well with what I ask them to do. They have wonderful personalities and they seem to be so happy in my place. We talk a little and they are so polite and friendly.”

Teresa &.
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“I am a current client of this provider They have someone come and check on my mother every day in the evening. There is no way I could do that with my time constraints. The people that we have met so far are extremely pleasant and helpful.”

Trudy M.
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“I am a current client of this provider Most of them will help out in any way they can. Some of them use the dishwasher and the washing machine, and that is nice. Some are very attentive and others will stay on the telephone all the time.”

Anonymous_3357
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“I am a current client of this provider I only have one and she is outstanding and I used to have several. They are on the high end of pricing and went to 11 holidays a year. They could improve in consistency of caregivers.”

Tom K.
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“I am a past client of this provider She provided companionship and catered to her needs. The caregiver was extremely friendly.”

Lori W.
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“I am a current client of this provider They help her with day to day activities, and provide companionship. I like the nurse we have.”

Steve L.
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“I am a past client of this provider They should have been more consistent and reliable. They need to be more reliable.”

Sheila H.
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“I am a past client of this provider They made sure everything was set up properly. I thought the ladies did a good job.”

Earl H.
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“I am a past client of this provider I didn't need much help because I am a nurse. She was accurate other than with the medication recommendations. The person that came was not a nurse, but she did medication reconciliation, which was outside of her practice.”

Karen C.
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“Sanjay and ABCSS were outstanding to work with. Sanjay walked us through not only their options but gave me his personal observations and suggestions. Day 1 they were there for us and our father. Sanjay was there and spent time with Dad. Top notch service. Thank you.”

Michael H.
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“I am a past client of this provider They helped the most by helping me with exercises and encouraging me. I like everything about the agency. They were efficient.”

Rebecca G.
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“I am a current client of this provider I like the warmth and caring feeling I get from her. She is always on time and always smiling. Her attitude is caring, and she is just a great person.”

Terry G.
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“I am a past client of this provider They helped me the most by being dependable and took great care my father. I liked that they were responsive, and they had awesome caregivers.”

Laura H.
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“I am a past client of this provider My mom was unresponsive, so for me, it gave me an opportunity to leave the house and do what I needed or wanted to do. Every caregiver was kind, caring, loving, and reliable.”

Sonya H.
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“I am a past client of this provider It took a lot of pressure off of me. I like that they were on time and did what they were supposed to do. It was very nice.”

Marvin W.
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“I am a current client of this provider We have support, and it makes a difference. They are always available to talk about my dad's care.”

Anita M.
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“I am a past client of this provider It helped my mother a whole lot in her daily living. I would like a little better training, but I know they have a budget to make.”

Marsha J.
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“I am a past client of this provider They were very helpful at the time we had them. I think it could be more affordable. I would recommend them because they were very prompt and flexible. They did what they said they were going to do.”

Nick G.
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“I called on a Monday & had a care giver on Tuesday. The caregivers are always on time. Asking if there are any changes to the schedule. They fix her lunch every day and do the dishes. Amy is very attentive to my mother. She ensures she does her exercises like she is supposed to a d even does then with her. The care they give has greatly reduced my stress.”

NNR
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“I am a past client of this provider I had expectations of my parents, but they were not able to fill that. I still had to be involved in the care. The caregivers did not take all of my duties away I still had to provide part time care. They are personal to the people in their care. The owner gets to know the patients, and I know that he gives extra training for any extra needs. They meet regularly with me to make sure the care is appropriate. They cared about my parents.”

Kathleen K.
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“I am a current client of this provider My loved one doesn't want to do some of the activities they do. I've had success with the people that they've sent, and most of them are older. My loved one can talk to them.”

Margaret J.
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“I am a past client of this provider My dad has severe dementia, so they would sit with him at night to make sure he didn't pull on his wires. Essentially, they helped keep him alive. They helped us when we needed it most.”

Wesley L.
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“I am a past client of this provider They were able to help the most by keeping my mom's mind interacted. The caregiver was very personable and interactive with my mom.”

Michelle B.
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“I am a current client of this provider I don't know what I would do without them. They give my mom a lot of company. I like that they keep me informed about what is going on.”

Peggy M.
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“I am a current client of this provider The showers are very good, and they wash the clothes very well. The caregiver came to me, and I decided that I would be able to have them take care of my laundry and stuff around my house. They haven't helped me much around the house.”

Sylvia A.
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“I am a past client of this provider They made my loved ones life easier by helping them with their daily activities. I liked the quality time, professionalism and that they did a good job.”

Dhiren S.
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“I am a past client of this provider The best part was the conversations. I had very long conversations with both of them about a lot of things, and it was nice. It was a lot of fun actually. They were interested in me, and I could tell they really cared. We've had a long relationship with them, so we were familiar with them and felt comfortable with them. I've had nothing but good experiences with them. The people they sent were warm, friendly, and nice. Management was very competent and professional. They really do try to do the best for their people.”

Kristopher K.
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“I am a current client of this provider It is just hard getting use to what services are needed. The caregivers seem to be very caring, and I like that they have a website where they document all the visits and what they did.”

Dorothy L.
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“I am a current client of this provider I don't have to worry about her because they're taking care of her. I like their personal care and communication.”

Karen G.
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“I am a past client of this provider They did little things that I couldn't do, like sweeping a floor. They offered excellent service. My only problem was that I didn't know that they were coming. That just got messed up from my doctor's office. I needed the help, I just didn't know they were coming.”

Betty B.
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“I am a current client of this provider When my caregivers aren't here for a day, I have to do what they usually do, and then I truly miss my caregivers. However, they need to be more willing to take me different places. I think the company needs to spend more time training their caregivers how to cook.”

Anonymous_839
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“I am a past client of this provider I could not have manged without the help. Just knowing that they were here helped. My husband was completely incapacitated. I could not have taken care of his needs. All of the aides were very compassionate and very helpful.”

Kathy G.
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“I am a past client of this provider If I hadn't had them, I wouldn't have had any free time at all. There were times that the arrangements got mixed up, and the people were late a few times.”

Jean S.
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“I am a current client of this provider They help me get groceries. They are efficient.”

Barbara F.
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“I am a past client of this provider The caregivers didn't really do a lot, but it was good that they were there. During nighttime, the caregivers weren't really checking on me. They were pretty much sitting in my apartment watching TV.”

Julie T.
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“ABC are awesome people. They are just like their name... The best”

Ozioko
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“Always Best Care Senior Services not only provides clients with personal care needs, but also with companionship. Our goal is to keep our clients safe and to give them the best care possible by meeting each clients needs specifically. I have recommended this company for new clients as well as for new caregivers. I have had a very pleasant experience working for this company. The office staff works great together to help with assessments and scheduling needs for each client. ABC staff and caregivers really go above and beyond to provide assistance to their clients.”

Caitlin P.
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“this company is fantastic, love the people and the hours and they felxability they have to your life schedule”

ashleeperry
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“I am a current client of this provider They are very attentive to my mother, and even though my father does not need the care, they are nice to him. They come on time, and all of the aides have been very kind and caring.”

kimberlina
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“I am a current client of this provider It's good because they do things for me that make my life easier. They are very responsive to my needs and concerns.”

Donna E.
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“I am a current client of this provider The cost is an issue. Their flexibility scheduling caregivers is very helpful. They had intake classes when I first stated using them, and the amount of time that they spent explaining things to me and helping me with the resources was helpful. They also have an app that is helpful.”

Yvette A.
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“I am a current client of this provider The service depends on the individual that we have. If I have a problem of any kind, they are willing to listen to me and help me with that problem. I think they pick nice people.”

Evelyn E.
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“I am a past client of this provider They were easy to deal with in regards to administration and I didn't have to worry about the care for my mother. The management and the company was run well. The caregiver assigned to my mother was excellent.”

Denise S.
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“I am a current client of this provider They give me some freedom to go out and do what I need to do. I have found that they make a lot of effort to match the caregiver to the client. They go the extra mile to make sure that everyone is happy.”

Clint G.
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“I am a past client of this provider My mom really liked the lady that came in and she always stayed busy. The price was too high.”

Kayla R.
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“I am a past client of this provider They were extremely accommodating. If we had to change the schedule last-minute, it wasn't a big deal at all. They significantly lowered my stress level because they did things I would have had to do.”

John S.
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“I am a current client of this provider I've liked the director's patience with my father and the encouragement of music in my father's treatment. My father can go on a schedule now that fits his needs and takes his time. He can have one-on-one attention, which wasn't the case in the facility.”

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“I am a past client of this provider The daily living activities that they helped out with were very helpful to me. They freed me up to leave, do errands, and other things like that when they were here.”

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“We called Sanjay to help us find an assisted living facility for our mom when her health took a sudden turn for the worse. His compassion and care for our parents in the past and actually for the whole family unit told us he would help us find the perfect place for her. Well he did - he sought out the perfect place which is amazing - Spring Arbor. Not only did he meet us at a couple of places on his time - he visited our mom at the rehab center she was at - again on his own time. He gives his all to the entire family unit and helps you through the entire process till the end. We will be forever grateful for his help and compassion throughout this stressful time in our lives. Knowing our mom is in such a warm loving environment as Spring Arbor gives us total peace of mind and for that we are eternally grateful!”

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“I am a past client of this provider I wasn't there when they were with my dad, but they were really easy to work with and get set up. I needed them in a hurry and they were great to work with and make that happen. My dad actually had fallen and was taken to the emergency room twice in a day. They immediately were able to go over there and sit with him to make sure he didn't get up again. Stress for me fell to a zero knowing he was being watched over and cared for.”

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“I am a past client of this provider Everyone at Always Best Care was very helpful and was always there. Always Best Care allowed me to not have to worry about my mother, and they took such great care of her.”

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“I am a past client of this provider Always Best Care was a very professional organization, I was treated fantastic, and they answered any and all questions that we had. The impact depended quite a lot on the caregiver that came to help my loved one.”

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What is Non-Medical Senior Care in New Hill, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care New Hill, NC

Types of Elderly Care in New Hill, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care New Hill, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers New Hill, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Harris Lake County Park in New Hill, NC with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care New Hill, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Bin 54 Steak Cellar or visit Bennett Place, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care New Hill, NC

Benefits of Home Care in New Hill, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in New Hill, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care New Hill, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care New Hill, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in New Hill, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care New Hill, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers New Hill, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Lynn's Care Homes At Riverside LLC
  • Senior Care Authority of the Triangle
  • Need Assisted Living LLC
  • Oak Hill Assisted Living Community
  • Southern Magnolia Living
  • Our Promise Care Homes at Heritage Hills
Home Care New Hill, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care New Hill, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in New Hill, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care New Hill, NC

Latest News in New Hill, NC

Residents question developers on proposed Wake County data center

About 100 people attended a community meeting focused on a proposed data center development in Wake County.The 250-megawatt facility would be built on a nearly 200-acre site on Shearon Harris Road.Other WRAL Top StoriesThe proposed development has garnered vocal pushback from New Hill residents.Michael Natelli, President of Natelli Holdings Company, told WRAL this was their second neighborhood meeting, after a meeting with the Environmental Advisory Board and the town of Apex’s planning staff."We...

About 100 people attended a community meeting focused on a proposed data center development in Wake County.

The 250-megawatt facility would be built on a nearly 200-acre site on Shearon Harris Road.

Other WRAL Top Stories

The proposed development has garnered vocal pushback from New Hill residents.

Michael Natelli, President of Natelli Holdings Company, told WRAL this was their second neighborhood meeting, after a meeting with the Environmental Advisory Board and the town of Apex’s planning staff.

"We're still in this rezoning process. At some point, we'll go before the planning board, and then we'll go before the council. I'm thinking that's probably going to be in the springtime, depending on how it all unfolds,” Natelli said. "The town of Apex has designated this area that includes our property as an industrial development area. We're proposing to rezone it into the town under a light industrial zone that follows that designation."

Neighbors’ concerns center on environmental impact, including water usage and light and sound pollution.

Some, such as 34-year resident Gerald Ramoin, also have concerns about traffic.

"Traffic is starting to get really bottlenecked because of poor planning, quite frankly, and this is just going to add more to that,” Ramoin said. “From a nuisance standpoint, it sounds like it could be a concern."

Much of the question-and-answer portion of the 90-minute meeting was focused on sound issues, with residents asking about the company’s other projects, and their commitment to ensuring less noise.

Natelli said sound would come from backup generators, which would only be running during emergencies.

"We're going to create basically a new sound ordinance that's going to apply to our property, we're going to impose it on ourselves,” he said. “We're going to set very rigorous standards that would apply to us."

Residents after the meeting told WRAL they remain concerned about the impact of the development.

"The reason why I came here, this area, we wanted a more rural setting,” Ramoin said. “It's starting to fill up, so we're trying to, as citizens and the community, we're trying to go - how much more can we bring on and still have that quality that we were looking for when we built 34 years ago."

The developer tells WRAL they are still in the rezoning process. They will still have to go before the planning commission, and then the town council, likely next spring.

The company has also launched a new project page that can be viewed here.

If this Wake County farm isn’t right for new data center, developer asks where is?

New data centers have to go somewhere, says Michael Natelli, general manager of Natelli Investments.The computing and storage required by artificial intelligence have driven deals across the United States, and developers are entering the industry with construction plans before they’ve secured end-user customers. Analysis last month by the real estate investment firm CBRE found data center demand in North America still outpaces supply.But does this mean a large one should be built in western Wake County?Natel...

New data centers have to go somewhere, says Michael Natelli, general manager of Natelli Investments.

The computing and storage required by artificial intelligence have driven deals across the United States, and developers are entering the industry with construction plans before they’ve secured end-user customers. Analysis last month by the real estate investment firm CBRE found data center demand in North America still outpaces supply.

But does this mean a large one should be built in western Wake County?

Natelli believes so. His family operates a network of three Maryland-based development firms— Natelli Communities, Natelli Investments, and Natelli Holdings — which have completed residential and commercial projects across the mid-Atlantic region, including a half dozen in North Carolina. The family now has designs to construct three data centers in the Tar Heel State, including the “New Hill Digital Campus” on 189 acres of farmland outside the town of Apex.

In September, Natelli Investments asked Apex, a fast-growing town of around 80,000, to annex and rezone this land. The firm wants the site’s four projected 70-foot-tall server buildings to be cooled with water from the local municipal wastewater treatment plant and powered by the nearby Shearon Harris Nuclear Power Plant.

“There are very few places that have those puzzle pieces like this site does,” Michael Natelli told The News & Observer in an interview Thursday.

Later that day, Natelli went before the Apex Environmental Advisory Board for the project’s first public meeting. North Carolina data center proposals have been met with local resident pushback in recent months, from Edgecombe to Mecklenburg counties, and New Hill has been no exception. At the Oct. 16 meeting, residents displayed their objections by wearing red and clapping when board members raised doubts about the data center’s ability to mitigate environmental impacts like noise.

“I know what sound engineers do,” board member Sean Crowell said. “And sound engineers represent the people that they’re working for. They’re not working for us.”

Opponents have formed the Protect Wake County Coalition, and circulated a petition against the proposal that had over 2,000 signatures entering Thursday’s hearing. After more than 90 minutes of discussion, the board recommended 20 conditions for Apex to consider as it weighs rezoning, including requiring greater setbacks, a tree replacement program, and specific sound tests.

Before the meeting, Natelli visited The N&O office to defend his proposal, answering questions about speculative data center developers, energy costs, and the project’s critics.

“If you’re not going to do a data center here, I don’t know where else you do one,” he said. “And I recognize that despite me feeling that, people are not going to want it no matter what.”

This interview has been edited for length and clarity.

N&O: What about North Carolina makes it ripe for data center development?

Natelli: You want to be in a place that is welcoming to business. And North Carolina is a place that has historically been like that. From many different points of view, from kind of the regulatory environment, from kind of the processes that you need to go through to get things approved and permitting, from like a tax incentive standpoint, it’s a competitive market for businesses to be in.

And (data center development) is becoming so much more about the power. The power story is sort of driving everything. And you’ve got a utility system here where Duke Energy controls the generation and the transmission. You have an integrated utility that you’re working with, which is unlike how it is in many other places. And you’ve got a lot of clean power, with the nuclear facilities. And so, there are a lot of positive things that support the industry.

N&O: How much more power do modern data centers require than previous versions?

Natelli: The megawatts needed to serve a facility like this, compared to like 15 or 20 years ago, it’s much different. This is 300 megawatts. If we were doing something of this scale 20 years ago or 15 years ago, we’d be well under 50 megawatts. And so the scale is much greater. The processing power today is much greater. And so it’s just all at a totally different level.

N&O: Duke Energy isn’t going to want to commit until they know this isn’t just a speculative project. But your potential end users want a clear plan and commitment from Duke before agreeing to come to your data center. So how does that sort of chicken-or-egg coordination work?

Natelli: The way Duke is handling it is they are requiring major upfront deposits before they do anything. They need to look at impacts to the system, what upgrades they need to make, time it’s going to take to order materials. There’s a long lead time. They’ll get back to the applicant, which is us in this case, and say, ‘Here’s what we can do. If you’d like us to move forward to the next step, you need to post a massive deposit that could be in the tens of millions or even more.’

That’s how they’re sort of weeding out the speculators versus the players who are real in this space.

N&O: You’re asking to use North Carolina’s energy load. But the way data centers work, it could be for a company that’s servicing an end user in Seattle, sending something that gets routed through here and then to Florida. What’s your response to that dynamic, of our energy being used to benefit outside users?

Natelli: There are a couple of things to point out there. The first thing is, there’s a massive economic benefit to the locations where (data centers) go because of the tax revenue. There’s going to be this ongoing tax revenue to the town of Apex.

There are a lot of construction jobs to build these facilities. And then a lot of businesses that support the data centers on an ongoing basis. The servers inside are getting replaced every few years. There’s maintenance and electrical technicians that need to be in there.

All the tech companies and health care companies are utilizing AI too for their businesses and figuring out, how can they be more productive, how can they advance what they’re doing? These (data) facilities are helping them out too. And so there is this global productivity increase I think will happen that’ll support Apex and Raleigh and other places as well.

N&O: Playing devil’s advocate, a manufacturing plant on this site would employ more people than a data center. Should the town hold out for a project like that?

Natelli: There are pros and cons to any use. If this doesn’t move forward, I don’t think it’s going to stay as farmland. This was marketed for sale (for light industrial use), and I’m not sure residents are thinking that way. I think for a lot of people, it’s, ‘We want to keep this as what it is. We don’t want a data center here.’

I do think the decision for the council and the community, is not, is this going to stay how it is or be a data center? It’s — is this going to be a data center or some other industrial use that will have its own set of pros and cons?

Reaction to local Wake County objections

N&O: In terms of local protests, what is the most common concern you hear from residents?

Natelli: There are probably three buckets. The first is the concern about sound from the backup generators and the cooling equipment. Second would be the kind of impact on utility system and the rates that Apex residents would be paying. And the third is concerns about the emissions from the generators and what kind of health impacts those might have on neighboring properties.

We got a sound consultant. They’re evaluating the baseline sound in the area. They’re evaluating what the projected sound would be with this layout. And then we’re going to design in the attenuation measures that we need to meet the requirements that Apex is going to require.

N&O: And then on the concerns about rates going up?

Natelli: Apex has their own distribution. We’re not touching that system. We’re tying right into Duke Energy transmission. And so, we’re not influencing the rates that Apex is going to charge residents for their retail rates.

What about the wholesale rates that Apex buys their energy for? I think that’s another question, and whether or not we do something here, that’s a question that I don’t have an answer for, because the (N.C.) Utility Commission and Duke Energy, they’re still trying to figure out the process for moving forward and how they accommodate that.

N&O: Are there lessons you’ve taken away from other local data centers across North Carolina or in Maryland? Whether they were successful or stopped.

Michael: For starters, I agree that data centers should not just go anywhere; you need to have the right pieces in place . And I feel like those pieces are in place here.

Then there are other places where clearly a speculator was coming in and trying to get something approved in a spot that really didn’t make sense. It does sort of paint a broad brush over the whole industry. And it makes it harder to sort of get down into the details of each project.

Jordan Pointe neighborhood on edge as plans to allow data center clears initial hurdle

A proposal to bring a data center to Apex has some Jordan Pointe neighbors on edge.APEX, N.C. (WTVD) -- A proposal to bring a data center to Apex has some Jordan Pointe neighbors on edge.Thursday night, the town's Environmental Advisory Board greenlit a rezoning recommendation proposal for the plan.Michelle Hoffner O'Connor lives in the Jordan Pointe neighborhood and was at the EAB meeting on Thursday."The whole thing was a surprise last night," she said.The proposal from Natelli Investments would...

A proposal to bring a data center to Apex has some Jordan Pointe neighbors on edge.

APEX, N.C. (WTVD) -- A proposal to bring a data center to Apex has some Jordan Pointe neighbors on edge.

Thursday night, the town's Environmental Advisory Board greenlit a rezoning recommendation proposal for the plan.

Michelle Hoffner O'Connor lives in the Jordan Pointe neighborhood and was at the EAB meeting on Thursday.

"The whole thing was a surprise last night," she said.

The proposal from Natelli Investments would bring a data center on a 190-acre parcel of land near Old US Highway 1.

The EAB criticized parts of the developer's plans during the hearing Thursday night.

"There is wildlife that is valued by the community, also. So you might want to take a look at that," said one EAB board member.

The main criticism from board members centered on noise concerns from the proposed site.

It's something neighbors are concerned about, too.

Yvonne Brubacher, who also lives in Jordan Pointe, says she and her neighbors are also worried about potential environmental pollution, plus possible strains on the power grid.

"We don't need a data center here, we need services. We don't have a grocery store; we don't have a gas station. We don't have so much as a fast-food restaurant," she said. "We're already strained and they want to put additional strain on it."

ABC11 News reached out to the Town of Apex about the neighbor's concerns.

Although a spokesperson for the town did not directly address concerns from the community, they did explain it may not be until at least March before a public hearing is held on this.

A town spokesperson went on to say that the role of the EAB is to make recommendations on zoning conditions that the applicant should add, and said they do not make a recommendation on the rezoning itself.

A spokesperson for Natelli Investments sent the following statement:

"Natelli Investments, an experienced third-generation, family-owned business, is excited for the proposed New Hill Digital Campus that will be located on 190 acres designated for industrial projects in southwestern Wake County. The secure facility will support cloud computing, AI operations, and other digital infrastructure for the region, and it aligns with the community's long-term growth vision and brings more than $1 billion in economic activity. We are committed to open communication and community engagement, and look forward to conversations and dialogue as the process moves forward."

Neighbors say they just want decisions to be made responsibly and with the input of residents who the project could impact.

"Here we want responsible growth," said Hoffner O'Connor. "Of course, we don't want this here at all, but if it's going to end up here, it has to be in a much more responsible manner than they're going about it right now."

Neighbors say they will continue voicing their concerns to town leaders, including at the next town council meeting on October 28.

Developer of proposed Wake County data facility talks concerns over energy costs, light pollution

Natelli Investments LLC is proposing the 250-megawatt facility, called the ‘New Hill Digital Campus,’ be built on a 190-acre property on Shearon Harris Road in New Hill.After filing plans with the town of Apex for a proposed data storage facility on Shearon Harris Road, Michael Natelli of Natelli Investments LLC is speaking for the first time about those plans and responding to concerns about the proposal.The company is proposing the 250-megawatt facility, called the ‘New Hill Digital Campus’, be built o...

Natelli Investments LLC is proposing the 250-megawatt facility, called the ‘New Hill Digital Campus,’ be built on a 190-acre property on Shearon Harris Road in New Hill.

After filing plans with the town of Apex for a proposed data storage facility on Shearon Harris Road, Michael Natelli of Natelli Investments LLC is speaking for the first time about those plans and responding to concerns about the proposal.

The company is proposing the 250-megawatt facility, called the ‘New Hill Digital Campus’, be built on a 190-acre property on Shearon Harris Road in New Hill. The site is not far from Duke Energy’s Harris Nuclear Plant and a water treatment plant, the Western Wake Regional Reclamation Facility.

WRAL News spoke with people living near the site in the Jordan Pointe neighborhood shortly after plans for the proposal were first made public. They met to voice their concerns and come up with a strategy to ensure the proposal is not approved by the Town of Apex.

“When they make infrastructure improvements, who does that cost go to? It doesn’t go to the developer,” said Lorraine McAvoy, a New Hill resident. “It goes to the people, the consumers of the utility.”

Someone else questioned other potential impacts.

“I’ve been debating which room in our house is best for our nursery, and now, it’s like no room, because of light and noise pollution,” said Michelle Hoffner O’Connor, a Jordan Pointe resident.

In addition to concerns about increased energy costs, and light and noise pollution, neighbors shared worries about a potential strain on energy and water sources, air pollution from generators, increased traffic, and negative health effects.

On Thursday, WRAL News asked Natelli about his vision for the New Hill Digital Campus.

“We’re somebody who really wants to do this the right way,” Natelli said.

But those living around the site tell WRAL News there is nothing ‘right’ about the current plans.

Natelli showed WRAL News a conceptual design of the campus. It includes four, 70-feet-tall data storage buildings. Natelli says his team requested 300 megawatts of electricity from Duke Energy.

“There’s a process we have to go through with Duke Energy to figure out if they can serve the power, how they can do it, and what it’s going to take,” Natelli said. “The cost to run this power to power to the site, build this substation, any upgrades required, we need to fit the bill for that.”

The increase in data centers and proposals to build them across the state has raised questions about who ultimately pays the soaring electricity costs needed to support them.

The passage of the Power Bill Reduction Act has only inflated those concerns.

When asked about this, Natelli said, “There is a lot of activity happening in North Carolina around data centers, and that’s something that the Utilities Commission and Duke Energy will have to grapple with in how we move forward, and plan for it, and figure out how to charge rates appropriately across all customer classes.”

When it comes to Apex utility customers, Natelli insisted his project would not impact rates.

“We’re not touching the Apex distribution network or causing anything that would change what Apex is charging residents,” Natelli said. “Our utility bill would flow directly through Duke Energy.”

According to Natelli, the proposed facility would use up to one million gallons of water per day for cooling purposes. He said the source will be reclaimed water from the Western Wake Regional Reclamation Facility.

“We’ve had discussions with the town of Apex and Cary about running this reclaimed water system from that plant to our site to use for cooling,” Natelli said. “By using reclaimed water, you’re not touching the potable water system. You’re taking reclaimed water that’s already been treated, running it through your cooling processes and sending it back to the sewer. It’s a very limited impact on the water system.”

Of the concerns WRAL News asked Natelli about, he said sound pollution continues to be the one he hears most. He says his team hired a sound consultant to ensure any sound coming from the property is at a level that is acceptable to the town of Apex.

“We’re going to have a lot of different methods that we can attenuate for it if we need to in order to ensure that it is not disrupting the neighbors,” Natelli said.

When asked if he would be comfortable living near the proposed site, Natelli said, “For a community that’s a mile away, there’s a ton of existing vegetation between our property and US 1, and all of the design criteria that we’re going to implement, the attenuation measures that we’re gonna provide for the sound – I wouldn’t have any issue with this.”

WRAL News reached out to the town of Apex to learn the town leaders' thoughts on the plans, the approval process and neighbors’ concerns. The town has not responded.

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