about-banner-bg

About
Always Best Care 

Trusted and Reliable Senior Care Services

about-us-senior-and-caregiver
Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

Female-Caregiver-Fade

Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

29-Years-Serving
ABOUT US

Welcome to Always Best Care of The Woodlands/North Houston Area

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in The Woodlands/North Houston Area, communities of North Houston , Waller and Grimes counties, including, Spring, Conroe, Montgomery, Willis, Magnolia, Pinehurst, Plantersville, Navasota and surrounding communities.

Call today (832) 585-1941
Or email [email protected]

26029 Aldine Westfield Rd, Ste. 206, Spring, TX 77373

Always Best Care combines national strength and standards with local accessibility and personal service. Kelly Britton, the owners of Always Best Care-The Woodlands/North Houston Area, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

FREE consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

Franchisee-Placeholder
Senior-On-Bench
Our Advantage

Benefits of
Always Best Care
Senior Services

Senior-Wheelchair-Caregiver

Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Spring and surrounding areas

Smiling-Man-Caregiver-NF
Nature-Bg

ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Kelly & Richard Britton

    Kelly & Richard Britton

    Owner
    View Full Bio
  • Kimberly Cormier

    Kimberly Cormier

    Director of Nursing
    View Full Bio
  • Kathleen Craig

    Kathleen Craig

    Director of Client Services
    View Full Bio
  • Mandy Pipkins

    Mandy Pipkins

    Administrative Assistant
    View Full Bio
  • Mary Lou Chu

    Mary Lou Chu

    Scheduler | Recruitment Coordinator
    View Full Bio
  • Cathy Bruce

    Cathy Bruce

    Senior Care Advocate
    View Full Bio
  • Scout Jane

    Scout Jane

    Certified Pet Therapy Dog (In Training)
    View Full Bio
×
TESTIMONIALS

“I cannot praise Kathleen enough! My wife was in the hospital, the hospice service for my mother in law did not come through. I was frantically trying to find someone who could help assist me at 8 AM on a Sunday. She quickly contacted me and spent over an hour and a half taking care of her needs. She is truly an angel.”

Shawn P.
×
TESTIMONIALS

“Kathleen is truly one of a kind. I personally experienced the care and support she provides, and I can honestly say her knowledge, compassion, and understanding go far beyond what you normally find. She took the time to listen, understand my needs, and make me feel comfortable and cared for every step of the way. What stood out most to me was how genuinely she cared. It never felt like I was just another client. Kathleen brings so much experience and knowledge to what she does, but it’s her heart and the way she treats people that really makes the difference. I’m incredibly grateful for the care she provided and would recommend Kathleen to anyone looking for someone who truly knows what they’re doing and, more importantly, genuinely cares about the people she serves. She is exceptional at what she does.”

LadyJF
×
TESTIMONIALS

“Kathleen is an “Angel” today my mom lost AC at 4:30pm in the Hot Houston area. Kathleen came over, got my mom and sister ready and took them to a hotel. Then met the AC repair man while he got it fixed. God is good!! Thank you Kathleen ❤️”

Lance S.
×
TESTIMONIALS

“I found Always Best Care (ABC) after searching for in home care for my mother after a fall and hospitalization. I selected BAC based on their Google reviews. The initial setup was quick and easy. Cathy Bruce (An absolutely unparalleled Senior Advocate) came to our home, interviewed me and my mother for over an hour to understand our needs and schedule, and set up the caregivers. The caregivers were on time and developed a rapport with my mother. The care provided was excellent and my mother developed a great rapport with her caregiver. Unfortunately, my mother’s condition continued to deteriorate. After a hospital stay, the hospital wanted to deny my mother’s post hospital rehab stay. I was in panic mode, trying to find somewhere for my mother to stay while I prepped her move into my home. While I was absolutely speeding towards Houston, Cathy Bruce was on the phone, helping me find alternatives. She went the extra mile in a way difficult to describe. Later, after the rehab stay, Cathy also helped me find an assisted living facility for a respite stay until I had modified the new home for my mother’s mobility needs. Now I’ve moved my mother to my home, and have set up ABC in the new city. No surprise, the caregiver they sent here was also excellent. This company is miles ahead of their competitors, and Cathy Bruce is a rockstar. Ten out of five stars. Use ABC Woodlands. If you’re in over your head, if it’s your first time having to be a senior caregiver, they’ll help. Be sure to ask for Cathy.”

Mark C.
×
TESTIMONIALS

“Muy contenta con la compañía ☺️ y con el servicio que ofreceTangice Smith muy amable muy servicial y profesional todo, resuelve dudas y ayuda”

Becky F.
×
TESTIMONIALS

“Merle Ratliff is the best CNA I ever had she gave me a bed bath Best I ever had”

kathleen F.
×
TESTIMONIALS

“Today while my mother was struggling with groceries, lady in scrubs helped her. She was so caring, and patient. Wish others were like her. Thank you LaTricia Powell”

Joseph P.
×
TESTIMONIALS

“Cathy is a wealth of knowledge about what seniors in our area need and want! She always takes the time to work through my questions. She truly believes that “old people are cool!””

Ashley R.
×
TESTIMONIALS

“We are very pleased with Latricia Powell and recommend her to other clients.”

sharon S.
×
TESTIMONIALS

“This has been the best and most enjoyable hiring experience. Easygoing and enjoyable experience. Looking forward to working with Always Best Care.”

Julie G.
×
TESTIMONIALS

“Great place to work!”

YVETTE L.
×
TESTIMONIALS

“We have had an outstanding experience with All About Care. From the very beginning, the agency has been responsive, professional, and truly compassionate. A special thank you to Kathleen Craig, who has been wonderful to work with—she is incredibly knowledgeable, a great source of information, and always attentive and supportive. She has been quick to respond to any questions or needs, which has made this process so much easier. Our caregiver, Tiara, has been exceptional. From day one, Tiara has been professional, experienced, and fully dedicated to her work. She is never on her phone and remains focused and attentive the entire time she is here. Always on time, never misses a day! My husband is bedridden and requires consistent care, and Tiara goes above and beyond during every shift. Even though she works 5-hour shifts, Tiara is always engaged, anticipating his needs and making sure he is comfortable at all times. What truly sets Tiara apart is the joy she brings into our home. Tiara not only provides excellent care, but also lifts both my husband’s spirits and mine. She has even taken the time to teach me helpful tips and share ideas that have made a meaningful difference in our daily routine, which I truly appreciate. I am incredibly grateful to All About Care, Kathleen Craig, and especially Tiara for their compassion, professionalism, and dedication. I would highly recommend this agency to anyone looking for dependable, high-quality caregiving support. I love Always Best Care and their high standards. There’s no agency in the Houston area that can compete. ♥️”

SandyM
×
TESTIMONIALS

“I’m not typically one to leave a review but I was at my mom’s senior living home and there were several people in the lobby for some event that was going on. One of the ladies walked over to talk to us and see how our day was. Her name is Cathy Bruce, and she was just so nice. She sat down with us and we had a great conversation. She explained it was a networking event going on but she was more interested in how my mom was. She gave me her card and said if I ever wanted to just talk, to give her a call since I recently lost my husband. It was refreshing to have a complete stranger care and basically live it out loud. I haven’t reached out yet but I wanted her to know how much I appreciate her sitting with my mom and I for a little bit. It meant the world to us.”

GiGi A.
×
TESTIMONIALS

“Working with Cathy Bruce is a treat! I have referred friends to her several times and she has always been the most helpful placing their loved ones in great care!”

G P.
×
TESTIMONIALS

“I have referred friends to Cathy Bruce at Always Best Care Senior Services because I know she will go above and beyond to help them. She is very educated in insurance coverage and will help you find care for your senior loved ones, whether needed at home or finding a facility. She cares deeply about her clients. I would highly recommend you give Always Best Care Senior Services a call!!!”

Kathleen B.
×
TESTIMONIALS

“I have been working with Always Best Care and Kathleen for sometime now. The lines of communication are wonderful and their services are great. They have successfully helped me and my family taking care of our loved ones without worry.”

Kenny B.
×
TESTIMONIALS

“Always Best Care employees are truly caring and trustworthy. Definitely would refer them!!”

Sharon B.
×
TESTIMONIALS

“Great company and great people. Cathy Bruce and her team love serving and adding value to our elders.”

Michael C.
×
TESTIMONIALS

“Always Best Care gives exceptional care to their clients ! They are kind, caring , and professional !!”

Robin O.
×
TESTIMONIALS

“This organization is full of kind compassionate caregivers! If you want to trust your loved ones with the best care speak to Kelly Britton or Cathy Bruce they are amazing!”

Heather R.
×
TESTIMONIALS

“A great company doing awesome work with our family!”

Joseph K.
×
TESTIMONIALS

“Always Best Care is the best. They bring a level of compassion that is second to none! ALWAYS!!”

Robert K.
×
TESTIMONIALS

“They are awesome they are professional and have great services. Cathy Bruce deserves a raise she’s awesome”

Lui T.
×
TESTIMONIALS

“Professional service, excellent caregiving, reliable and attentive to client’s needs.”

Amanda N.
×
TESTIMONIALS

“Bryan, he does an excellent job! I would strongly recommend him for other jobs and if we ever need someone again. I would strongly like to have him. Yours truly, Earl JOHN.”

Earl J.
×
TESTIMONIALS

“Bryan has been taking care of me for several weeks and he is always courteous and attentive to my needs! I think he was a great choice for your company as a health professional.”

Michael P.
×
TESTIMONIALS

“We had such a great experience with Always Best Care Senior Services in our community. Kathleen is a wealth of knowledge and has such a heart for what she does. She was full of smiles and so patient with our residents. It was really special to have her in the community. I look forward to partnering together in the future.”

Ashlee D.
×
TESTIMONIALS

“Kathleen Craig, our care coordinator from Always Best Care, was exceptional for the months we used the agency’s services. She was able to accurately assess our home care needs during our first encounter and was always accessible by text/phone to make any needed adjustments to the schedule as our needs changed. This was a HUGE relief during an especially challenging time for us. Kathleen understood our criteria for caregivers (skills for dementia care) and was attentive to identifying the best providers. Kathleen even stepped in to cover a shift at a different location (during a hospitalization of my loved one) and offered useful strategies to make care more effective. Thank you, Kathleen for your compassion, creativity , accessibility and Care (with a capital C!).”

Cee A.
×
TESTIMONIALS

“Always Best Care has been amazing for my mother. Kathleen is a wonderful director. She’s so kind and clearly cares about her clients, and she’s always on the ball. She’s communicative, available, anticipates problems (like making sure my mom had last-minute overnight care during a winter storm), and has resolved any issues immediately. Best of all, she paired my mother with her caregiver Evelyn, who has been an absolute godsend and a perfect match. Evelyn cares for my mother like her own family, and treats her with such care and respect. I never thought I could feel this safe and at ease with someone other than me taking care of my mom, but the Always Best team has done it! I’ll simply never be able to thank you all enough.”

K. M.
×
TESTIMONIALS

“It is with immense pleasure that I commend Kathleen Craig, an exceptional Director at Always Best Care. Kathleen consistently exemplifies outstanding professionalism and leadership within her role. She possesses a remarkable ability to proactively engage with and effectively resolve diverse challenges, demonstrating a keen dedication to finding practical and comprehensive solutions. Furthermore, Kathleen consistently approaches all interactions with profound empathy and respect, ensuring that individual perspectives and concerns are acknowledged and addressed with the utmost consideration. Her commitment to fostering a supportive and understanding environment is truly invaluable.”

AnnMarie S.
×
TESTIMONIALS

“Kathleen is wonderful to work with. She truly cares about her clients and their families.”

Carrie S.
×
TESTIMONIALS

“Kathleen Craig and the team at Always Best Care are amazing to work for. Such an involved team who knows how to communicate and works hard to make everyone including their employees happy. They are flexible understanding amazing ladies who work hard and strive for better. It was such a great experience working for them and being a part of this awesome team.”

Geneva T.
×
TESTIMONIALS

“I appreciated the ability to get out of the house for a few hours.”

Ingrid B.
×
TESTIMONIALS

“Definitely would recommend. This home healthcare business has been accommodating since day one. For you and your loved one’s peace of mind, choose ABC where the care comes first.”

Anthony G.
×
TESTIMONIALS

“We adore Ann Marie! She has made all the progress since Lisa’s fall and recent hospitalization…she’s family…she is awesome… Can’t say enough!”

Les H.

Caregiving News & Insights

Explore the latest insights, trends and tips from the senior care and caregiving industries

Subscribe to news about

Senior Home Care Services

Senior-Care-Services-GP