The Bucks County mom was packing for a weekend Jersey shore trip on a Friday afternoon last month when her phone started blowing up about an email that her kids' school, United Friends, sent parents and staff.
When she checked, the woman learned the small, private Quaker day school was closing in five days.
“No warning. You couldn’t send us an email three months ago?” said the woman, who asked to remain anonymous. “I don’t understand how they can do that, give you five days notice?”
The answer lies in the accreditation for United Friends School.
In Pennsylvania, licensed public and private schools are required to give at least 30 days notice and follow other regulations designed to ease student transition and protect tuition refunds before permanently closing their doors, according to the state Department of Education.
But those standards don't apply to United Friends, which is among the non-licensed, private schools operating in the state.
School trustees announced it would close its doors July 15 after 42 years educating students at its Quakertown campus. Parents and school employees at the pre-K-5th grade school allege they first learned about the impending closure in a July 10 email, and had no clue the school was in dire financial straits.
Trustees cited a lower than budgeted projected enrollment for the upcoming school year as leaving the school unable to responsibly operate, according to a copy of the email. Tuition last year was $20,000 per student.
"We acknowledge that this decision has come later than anyone would have wanted," the email said, adding remaining obligations including employee pay and prepaid tuition would be addressed in "a fair, responsible and legally appropriate manner."
The initial notice promised an update by Aug. 1, but parents' frustration grew when they alleged questions sent to an generic email address trustees provided went unanswered.
A July 31 follow-up email from trustees outlined the steps taken to close out operations including digitizing employment and student records and a timeline for when parents would get their child's records.
Paper copies of the records were relocated to another school for “secure storage,” but the July 31 email did not identify the school or how long the records would be maintained before they are destroyed.
Trustees also provided parents with a new generic email and timeline for student transcript requests for school placement and the email of the school's attorney for questions regarding tuition reimbursement, employee compensation and billing.
The email update did not provide information about employee final paychecks. Teachers say they are still owed pay for August and some alleged they did not get full July salary.
What Pennsylvania law says about school closure protocols
State education law requires public and state licensed private school to provide written notification to the state, parents, students and employees of an intent to permanently close before the final day of operation. The notice must include the closure date and contact information for a school representative who will be available for at least once year after closure.
The failure to notify the state of a closure and follow the outlined procedures are regulatory violations that can be prosecuted even after the school license has been terminated.
The United Friends School is listed as closed effective July 21, 2026, according to the Department of Education website.
But since the school is not a registered private school, the state has "very little authority" over its operations, and its subject to fewer regulations, DOE spokeswoman Erin James said. There is no minimum notice period to families or employees required before a school closure.
United Friends is an accredited school and is overseen by its accrediting association, the Pennsylvania Association of Independent Schools, whose requirements it must follow. The schools also must follow specific sections of the state's Public School Code involving compulsory attendance and basic academic standards, James said.
PAIS accredits 99 schools in Pennsylvania including 18 in Montgomery County and seven in Bucks, according to Executive Director Elizabeth Hofreuter. United Friends School was due for a full formal accreditation visit in the upcoming school year.
The accreditation focuses on a school's mission, program and continuous improvement, and it can be revoked if a school's standards don't align with the organization, Hofreuter said. The PAIS has no authority over how a school is run, and no closure procedure standards; those decision rest with the school's trustees, she added.
Help for United Friends School families
The Bucks County Consumer Protection is accepting complaints from affected United Friends School families and attempting to mediate these matters. Impacted families and employees are encouraged to contact the consumer protection hotline at 215-348-6060 or toll-free at 1-800-942-2669.
(This story has been updated to add new information.)
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Crime and Courts Reporter Jo Ciavaglia can be reached at [email protected]