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What drives our passion for expert care services
To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere
To be the leader in compassionate senior care
We are committed to providing you with the best care for your specific needs
In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.
In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.
Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.
Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.
Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.
Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!
Our vision:
The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.
Service coverage
Always Best Care Senior Services provides senior care in Wake Forest & North Raleigh, communities of Raleigh & Wake Forest including Raleigh, Wake Forest, Franklinton, Youngville and Louisburg.
Call today (919) 554-2223
Or email [email protected]
120 Capcom Avenue, Suite 103, Wake Forest, NC 27587
Always Best Care combines national strength and standards with local accessibility and personal service. Shawn Cothran, the owner of Always Best Care-Wake Forest & North Raleigh, he is a local resident and takes great pride in helping families care for their loved ones. His goal is to join your family's journey and provide the absolute best care plan for your loved one. His entire team has your loved ones best interests at heart, and he will ensure that exceptional service and care is provided to all family members. All of his caregivers are carefully screened, thoroughly trained, and insured to provide the safest and highest level of care. He has strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. He is ready and willing to serve all your special care needs today!
Care consultation
The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.
The meeting will consist of:
Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.
We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."
Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.
Some key home care services we provide include:
Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.
Take the first step with us – contact your local Always Best Care representative today.
We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones
We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way
Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs
Your local Always Best Care team helps families throughout Wake Forest and surrounding areas
ALWAYS THERE FOR YOU ALWAYS BEST CARE
“I feel so blessed to be served by such caring and helpful people. I had”
“ABC services do an amazing job. They have helped my 90 year old mother in”
“I cannot recommend this service enough. The owner Shawn was wonderful to speak with.”
“These people are Angels. Kathryn was lightning quick with new solutions everytime things changed,”
“Kind aides who were patient and caring with my Mother. Quality service.”
“I’m a beginner with the company. You must be patient when applying and beautiful things”
“Excellent! Shawn was a Godsend. He found a great, affordable community for my Mom. We”
“I contacted Shawn when my mother returned home from the hospital. There are so many”
“Watching your parents age is an emotional experience. My mother has suffered from emphysema since”
“Other Navigation through the process of finding a Memory Care Facility for my husband. The Owner.”
“Phenomenal services providing peace of mind during difficult times when your elderly loved ones need”
“I could not be happier with this service. I schedule care in 15 minute or”
“I Love Always Best Care, we have an amazing team and I am lucky to”
“I am a past client of this provider Staff helped guide and navigate options for my”
“I am a past client of this provider ABC caregivers took care of my 93 yr”
“ABC caregivers took care of my 93 yr old father from when he came out”
“I would have to say out of all the places I’ve work ABC is by”
“We recently had to move my Dad from one senior care center to another. It”
“Oh my goodness! I was at the very bottom of my rope with no where”
“I started with Always Best Care in October of 2018 and they have been fabulous”
“Other Nurses aide care my elderly parent receives is excellent. Aides all well trained, caring, professional,”
“I am a past client of this provider Always Best went above and beyond to help”
“I am a current client of this provider I called on a Monday & had a”
“I am a past client of this provider Always Best Care was a God sent when”
“Other When we first started with Always Best Care, it was just to have somebody come”
“I feel so blessed to be served by such caring and helpful people. I had to downsize due to an unexpected illness and Always Best Care (ABC) stepped in to make this possible. Kind, compassion, pleasant, friendly, joyful and talented professionals comprise those providing this service. I literally couldn’t have lived for at my assisted living since I had so many hospital visits each week. I didn’t want to go alone to these appointments and this freed my family from needless distress and worry about my wellbeing when they couldn’t be there. I highly recommend ABC since they are an essential component providing excellent and reliable support.”
“ABC services do an amazing job. They have helped my 90 year old mother in law transition into her new home after moving to Raleigh from Winston Salem. She has dialysis 3x a week and they have worked so hard to coordinate a schedule to make sure everything runs smoothly. Sherry continues to amaze me in how she is able to help figure out schedules and provide customer services in a kind and professional manner. We will continue to look to this wonderful service provider as her needs change and feel blessed to have them on site at Atri”
“I cannot recommend this service enough. The owner Shawn was wonderful to speak with. He was sincerely concerned about my mom and our family. He is an excellent listener and introduced me to Paige who is equally wonderful. Together they found a great place for my mother in a very short time. Paige was always available to speak on the phone and addressed my questions or concerns. I would recommend using this service for your loved one. Laura B of Raleigh”
“These people are Angels. Kathryn was lightning quick with new solutions everytime things changed, and things changed constantly. My dad has a chance to live the rest of his life with dignity and my mom has a chance to live a fuller life because of the help we got from Kathryn and this team. They have a great network and valuable knowledge but what observed that makes them invaluable is that they care…and when you are on this situation I found that this is the quality that matters the most. Cannot thank them enough.”
“Kind aides who were patient and caring with my Mother. Quality service.”
“I’m a beginner with the company. You must be patient when applying and beautiful things will unfold for you. This company has great position offers. Come check them out for yourself! ????”
“Excellent! Shawn was a Godsend. He found a great, affordable community for my Mom. We are very satisfied with his service and professionalism. He took his time and our requirements and found the perfect place. Highly recommend him and Always Best Care!”
“I contacted Shawn when my mother returned home from the hospital. There are so many options it was confusing for me! Shawn and his team sent me several places to review and then accompanied me to visit independent living facilities. I appreciate the resources and information provided. Shawn, thank you for being focused on our family’s needs and sharing your expertise. Your compassion and patience is so very appreciated!”
“Watching your parents age is an emotional experience. My mother has suffered from emphysema since the early 2000s and was diagnosed with dementia in 2018. We’ve worked with many companies to provide care for her and companionship. Since 2020, as my mother has significantly declined, we’ve had to make the decision to move her into a facility. For the past three years, Always Best, and more specifically Nancy Newcomer, has provided consistent and quality care for our family. Nancy is always on time, caring, and reliable. We’ve experienced companies with high turnover and feel blessed to have had Nancy’s support for three years. She doesn’t do this solely for a paycheck but also checks on my dad on her days off and genuinely cares. I’d highly recommend this company to help care for your aging loved ones.”
“Other Navigation through the process of finding a Memory Care Facility for my husband. The Owner. Met with my daughter and me. We included my husband. Right away we could hear see and feel this man's compassionate heart. He cared for his own aging family members and can relate. He personally called to check in with us despite the fact that we needed a facility and not home care. Taking it one step further he went on tours with us and we discussed pros and cons without his bias of one over another. Once our loved one was placed this gentleman continued advising at our initiation of calls. He never failed to call back. Highly recommend this man.”
“Phenomenal services providing peace of mind during difficult times when your elderly loved ones need you the most. Highly recommend!”
“I could not be happier with this service. I schedule care in 15 minute or 30 minute visits for 6 visits a day. They make sure that my 96 year old mother takes her meds, walks to meals, they deliver her meals when she is too tired to walk, they water her plants, bathe her, they will help in anyway to provide the best care. Shawn Cothran, the owner, made a personal visit to her room to make sure she had all that she needs. The caregivers; Vera, Jackie, Toni, Elizabeth and many others could not be better. I highly recommend this service.”
“I Love Always Best Care, we have an amazing team and I am lucky to be surrounded by such caring hearts.”
“I am a past client of this provider Staff helped guide and navigate options for my mother. We found a new home for her and the extra attention she is now receiving has given both the family and her comfort and peace of mind. It is a challenging transition and the help was invaluable. Many thanks!”
“I am a past client of this provider ABC caregivers took care of my 93 yr old father from when he came out of the hospital until he passed away 8 months later. The nurse was very fast and efficient and met us at his residence when we arrived from the hospital. Many caregivers were so sweet and careful with him and were helpful to my mother as well. He would be happy to see their smiling faces. They were also very accommodating for schedule and other changes. I would highly recommend them!”
“ABC caregivers took care of my 93 yr old father from when he came out of the hospital until he passed away 8 months later. The nurse was very fast and efficient and met us at his residence when we arrived from the hospital. Many caregivers were so sweet and careful with him and were helpful to my mother as well. He would be happy to see their smiling faces. They were also very accommodating for schedule and other changes. I would highly recommend them!”
“I would have to say out of all the places I’ve work ABC is by far the best place I’ve worked our boss and staff are everything.????????????????????????????????????????????????????”
“We recently had to move my Dad from one senior care center to another. It was wonderful to have Paige from Always Best Care make all the appointments and show us different options. She knew all the ins & outs, positives & negatives and was such a huge help in finding him a new place to live! I highly recommend this service to anyone in need of finding a place for their loved one.”
“Oh my goodness! I was at the very bottom of my rope with no where to turn. Almost overnight, my mom went from being totally independent to needing assisted living, and I didn’t know where or how to even start. The hospital was breathing down my neck to get her out of there, and I had nowhere to take her. I couldn’t provide the care she needed at home. Then a friend sent me a copy of Shawn Cothran’s business card. She said he could help. Shawn called me when I was at my lowest point. He offered me hope with the possibility of placement the same day or next for my mom. By that afternoon, we had signed a contract and placed a bed in mom’s new home. The next day, she moved in to a very nice, beautiful and caring community. I will be forever grateful to Always Best Care Senior Services and Shawn!!”
“I started with Always Best Care in October of 2018 and they have been fabulous with their flexibility. I have been able to make my own schedule to accommodate other things in my life.”
“Other Nurses aide care my elderly parent receives is excellent. Aides all well trained, caring, professional, and “go the extra mile”. Aides arrive as scheduled and maintain very good communication with the family. Owner goes out of her way to respond to requests in timely fashion. We recommend this agency strongly to friends who have parents who need care. What a blessing ABC has been to our parent and entire family. A model of what quality care looks like!”
“I am a past client of this provider Always Best went above and beyond to help us navigate a family crisis, and we literally could not have done it without them. Everyone we worked with was caring, patient and responsive.”
“I am a current client of this provider I called on a Monday & had a care giver on Tuesday. The caregivers are always on time. Asking if there are any changes to the schedule. They fix her lunch every day and do the dishes. Amy is very attentive to my mother. She ensures she does her exercises like she is supposed to a d even does then with her. The care they give has greatly reduced my stress.”
“I am a past client of this provider Always Best Care was a God sent when my Mother broke her hip at 99 years old about 4 years ago. They provided 24 hour care at her place while we were getting our home ready for her to come and live with us. My wife and I both worked and needed a care service that we trusted to come into our house and not only provide excellent care for our loved one, but also treaded our home with respect. And Stephine's angels at Always Best Care were the answer to our prayers. Caregivers Cheryle and Mellissa provided a loving service that I believe extended my mother's life to 103, with the one on one care that you get in a comfortable home environment, rather than a group care that you get at at a nursing facility . We will always be grateful to Always Best Care.”
“Other When we first started with Always Best Care, it was just to have somebody come visit mom once a week at assisted-living they care whatever needed to be done, going with her on errands and so on. They were great. Their support really became important, however, when mom fractured her pelvis. I texted Sanjay, the CEO and they were at the hospital with CMTs as soon as she got her room. That was important, because mom was not entirely aware that she had fractured her pelvis, would keep trying to get up, and the hospital had not yet resourced a sitter. They also provided in room sitter services for mom when she was in rehab, at a facility they helped us down-select to. Then, when she was released from rehab, they helped locate a micro-community that provided Mom with the extra support she needed, after discussing the issues we needed to work through via conference call when there was more than could be managed via txt or email. I live out of state, so we could not have done this without them. Sanjay and team really care about the patient, and were always available. They have my highest recommendation. -WRJ, Raleigh NC”
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