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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of The Woodlands/North Houston Area

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in The Woodlands/North Houston Area, communities of North Houston , Waller and Grimes counties, including, Spring, Conroe, Montgomery, Willis, Magnolia, Pinehurst, Plantersville, Navasota and surrounding communities.

Call today (832) 585-1941
Or email [email protected]

26029 Aldine Westfield Rd, Ste. 206, Spring, TX 77373

Always Best Care combines national strength and standards with local accessibility and personal service. Kelly Britton, the owners of Always Best Care-The Woodlands/North Houston Area, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

FREE consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Spring and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Kelly & Richard Britton

    Kelly & Richard Britton

    Owner
    View Full Bio
  • Michelle Wilbrett

    Michelle Wilbrett

    Director of Operations
    View Full Bio
  • Debbi Collins

    Debbi Collins

    Recruiter
    View Full Bio
  • Mandy Pipkins

    Mandy Pipkins

    Administrative Assistant
    View Full Bio
  • Kimberly Cormier

    Kimberly Cormier

    Director of Nursing
    View Full Bio
  • Edmund Yeboah

    Edmund Yeboah

    Business Development
    View Full Bio
  • Scout Jane

    Scout Jane

    Certified Pet Therapy Dog (In Training)
    View Full Bio
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TESTIMONIALS

“Dear Kelly, I wanted to write to you and say how much my father and I have appreciated the great care and service that your agency has provided my mother over the last year. My mother became one of your clients in November 2022 and was helped every day by your caring team. Initially, K. visited with me and helped me understand the various services you provide. She was so helpful and considerate and seemed to understand how overwhelming taking care of an elder can be. We signed-on for 3 times a week shower and grooming care for B.. This soon turned into shower/grooming every day of the week. V. was the caregiver for many months and mother loved her so much!! After V. moved to the office duties, M. became her daily care-giver and mother really enjoyed seeing and visiting with her every day. M. did extra things like making sure she was lotioned well every day and blow drying her hair! Mother considered her a true friend ! Once Mom needed someone to start sitting with her at night, we were even more grateful for sweet employees that sat patiently and lovingly with her such as L., M., and S.. I know there are others that substituted for the regulars that were kind and considerate as well, and of course M. has always been gracious and prompt with any needs or requests for which we asked. We are sad that B. has declined so much that we needed to find a place for her away from home, but we are grateful for this last year and the sincere, caring people that helped us keep her at home. We would absolutely recommend Always Best Care Senior Services and please feel free to use us as a reference ! Thank you again!”

Valerie
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“I really enjoyed working for ABC. This was my first experience with caregiving and I can say with confidence that I will continue working in this field. I learned so much through my time with the company and gained very crucial experience with multiple different clients. It is evident that the company really cares not only for the clients but the employees as well. I am happy to have been given this opportunity and will cherish my time spent with ABC and their clients.”

Kathleen M.
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“Great service!! Ms.Veronica was very helpful and informative as well as polite while helping me with all my questions???? Highly recommended”

Raul V.
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“I have to say that Veronica at Always Best Care is such an asset for everyone!!! She gets everything done reliably, in a very timely manner. She always helps me when I can’t figure something out or anything I or my colleges may need to talk to someone about , she’s always there . I appreciate her so much!! I am a caregiver for Always Best Care. I appreciate her very much. Thank you Veronica !!”

O O.
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“Speaking with Veronica at this location is such a joy. She is very professional and only wants the best for your loved one.”

Linda S.
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“Great agency. My husband was hired to be a driver. Everyone is Very kind and considerate of their workers. May God bless this agency.”

Joyce C.
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“Great agency. My husband was hired to be a driver. Everyone is Very kind and considerate of their workers. May God bless this agency.”

Joyce C.
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“Always Best Care was able to provide us with emergency help less than 24 hours after we called and we are eternally grateful for their ability to move fast. We needed help with my 90 year old father-in-law who was in home hospice and my 89 year old mother-in-law with onset dementia. All of the caregivers that they sent were wonderful, caring, honest and hardworking individuals. They helped us taking care of my in-law’s personal needs, house cleaning, laundry and providing the family with guidance on what we could expect with a patient on hospice. More than anything, their experience and assistance gave us, the family members, a sense of calmness knowing we could take care of our family members in their own home as they wished. After going through the death of someone in home hospice, we found out that there really is a lot more to this type of care than just providing for a patience’s basic needs. We are forever grateful to this company for all of their assistance and guidance as we proceeded through this experience.”

Pam
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“I just want to say Michelle with Always Best Care the Woodlands is the best! She is an amazing person to work with very friendly, helpful, knowledgeable and supportive! Michelle goes above and beyond with assisting with anything!!! Best team work ever!!!”

Tramicia H.
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“Good company to work for our manager Michelle is good leader and oversees the daily operations of the company if there is a problem we can always go to her she’s nice and respectful”

Surinder H.
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“Always Best Care has been helping people with their needs respectfully, kindly, diligently and always with the utmost integrity. Michelle Wilbret , without a doubt makes sure all clients are very well taken care of. Her staff stays very well trained. She does everything she can for families to know their loved ones always have the best care.”

Kelli
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“This is a great company to work for! I love the working environment and the staff definitely care about they’re employees and Clients! If there is any Home care company that I would refer to potential clients and other Caregivers and CNA’s it’s Always Best Care the Woodlands location!”

Kleo- P.
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TESTIMONIALS

“ABC cared for my mother for several years. They did a wonderful job. They are very caring especially Michelle. She was always there for us sometimes with little to no notice. Thank you for keeping my mother peaceful during her final days.”

David S.
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“This company has provided excellent care for my family & I would highly recommend there services.”

Priscilla W.
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“Friendly, accommodating, and willing to work for the best interests and care of their clients.”

Joanne P.
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“Michelle is great to work with fun ,outgoing, great to work with!!!”

LaKeithea B.
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“I’ve Worked With ABC For About A Year Already, And It’s Honestly One Of The Best Jobs I’ve Been Employed By!”

Veronica O.
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“Personable and caring. Helped my family and I come up with a care plan for our father with Alzheimer’s Disease. Would recommend to anyone who is interested or seeking care for a loved one!”

Ashton B.
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“ABC has been invaluable, allowing our parents to stay in their home with excellent caregivers & assistance. When it was time to transition from their home, ABC helped us make an informed decision from several options. From beginning to end, Ms Briton and her team have operated in our parents’ best interest.”

Betsy W.
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“They’ve done a good job trying to provide consistent caregivers. They’ve been easy to work with.”

Shirley B.
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“They have made my life easier by having someone when I need them. They have someone when I need them.”

Mike L.
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“It is hard for me to do chores and having them here has made that much easier. I would have liked a little more information up front before we started. There were a few surprises.”

James M.
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“They helped with taking care of my father. I liked that everybody was great.”

Gean K.
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“They make it very easy and worry-free for us. I like the caregivers that they send. They are easy to deal with for scheduling.”

Marlene R.
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“The impact has been great because my wife is making good progress towards feeling better. I like Always Best Care because they are reliable.”

Stephanie K.
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“The services are helpful because they bathe me and feed me. I would recommend Always Best Care if they got more consistent caregivers.”

Linda S.
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“They help me with my laundry. They are nice people.”

Don D.
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“All of the girls have been really kind and helpful to me. I like that I have had to see great things happen by having someone take me to the doctor.”

Glynn L.
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“The caregiver knows what she is doing. The staff is considerate and communicate with me.”

Boulter, J.
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“She goes to the grocery store and the bank with me. I love Kelly, my caregiver. She is good at caring for me. She is a hard worker.”

Marilyn P.
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“When they come in to care for my mom, it gives me freedom. I like their professionalism and caring for the patient.”

Peggy W.
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“They have been flexible, I can’t think of anything they can do to make his life easier. I like that they have been easy to work with.”

Jacob T.
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“They’ve helped most by doing their job. I like how they’re very caring and dependable people.”

Julia J.
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“They are here when I need them. They are always here and ready to go.”

Anita R.
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“Ive been working here for 4 months and i wish ive known about them sooner because i absolutely love my job????????. Not only are my bosses friendly and attentive to my schedule (single mom life tends to get a little crazy????) but whenever there is a problem on the site im sent to, they are always there to solve the problem. They respect us as caregivers and thats what i mostly love about working here. I can definitely see myself working here for a long time.”

Kendralyn C.

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