It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic The Mason Homestead gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Leander, TX is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
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“Owners Lori and Kyle are genuine, salt-of-the-earth folks who are super-dedicated to their clients. ”
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“I am a current client of this provider Lori and staff - What a sanity saver”
“Always Best Care of Austin, TX is the only place I trust to care for”
“Always Best Care was there for me when I needed them. I was providing hospice care for my mother in my home. I could not have done it without them. The caregivers are kind and dependable. The company was supportive in every aspect of my mother's care. I cannot thank them enough for their support during this difficult time.”
“I am so happy with Mr. Steven Coleman services. He has been very professional and helpful.”
“We had an excellent experience with Always Best Care Senior Services in Austin. They provided in home care when my mom got out of the hospital and, in parallel, helped us find an assisted living facility. I was calling them from the hospital and we didn't know when my mom would be discharged or what kind of care she would need and Always Best Care was responsive, flexible and provided guidance when we needed it most. This was a stressful time and they gave us peace of mind while providing the best care for my mom. The caregivers were on time, thoughtful and kind. I'd recommend Always Best Care to anyone trying to navigate the complexities of eldercare.”
“Highly recommend using Always Best Care for all your senior service needs! Super helpful and really takes care of patients to make them feel comfortable and safe!”
“Kyle and his team are great.”
“I am a past client of this provider My siblings and I engaged Always Best Care to help care for our mother, initially when she was still able to do a significant amount on her own. Over time she declined and needed different levels of care. At each stage, Lori, Kyle, and each member of the ABC team listened to our needs, and was warm, caring, attentive, patient, punctual, and flexible in accommodating Mom‘s abilities, needs, and wants. Caregivers often went above and beyond, and the teams’ communication with my siblings and me was terrific – – especially helpful since none of us lived in the area. I feel fortunate to have been connected with Lori and Kyle, and I highly recommend the ABC team.”
“Always best care is ALWAYS the BEST care. No pun intended. Means a lot to know my loved ones are in good hands ????”
“Kyle and his team rock ,really good communicators. I would refer them to people who would need this service”
“Always Best Care provided the perfect service we needed for our mom. Their caregivers were on time, professional, and did what mom/we asked of them and more. The owners, Lori & Kyle, listened to our needs and went above and beyond in their help and care. A few times when we had to take mom to the ER, Lori and/ or Kyle came to the house to be sure all of mom's needs were met. At the end of mom's life, their caregivers could not have been more attentive, kind, caring and professional. I would highly recommend ABC Care for your loved one.”
“Lori and Kyle were great to work with and are super people. They matched my husband up with very competent companions who were kind and dependable.”
“Lori and Kyle were great to work with and are super people. They matched my husband up with very competent companions who were kind and dependable.”
“I work for this team and it's a wonderful team , great communication and support for our clients, their family members and our caring team of staff .”
“Ken and Bonnie are wonderful people to help care for your loved ones. their staff was so caring to my mother and so nice to my family I highly recommend them to take care of your loved ones. I think there ought to be more than just five stars to give them”
“Ken and Bonnie were wonderful to work with. They were able to provide my mother with care and a very short notice. Their staff was some of the most caring people that I've ever met. Not only were they wonderful to my mother but also to my family. I would highly recommend using them.”
“Owners Lori and Kyle are genuine, salt-of-the-earth folks who are super-dedicated to their clients. I know I can trust them to make sure our Mom gets the care and help she needs. And caregiver Leah is so very kind -- she's the best!”
“Lori & Kyle were very attentive and responded very quickly to our needs. They visited us in person to introduce the new aide, to make sure instructions were done smoothy. ABC came thru in a very critical time for us. Forever grateful for their compassion & thoughtfulness to our health needs.”
“Always Best came to the rescue when my mother needed immediate caregiver services while in a skilled nursing facility and it continues to provide steady, reliable and helpful care now that she is at home. The owners are very kind and authentic and seem to really care about the people they are helping! My mother adores her caregiver. Would highly recommend.”
“I’ve known Lori for years and have high confidence in her ability to provide care. She’s caring, intelligent, dependable and friendly. She would be an excellent service provider!”
“I had the pleasure of working with Lori Schrayer in a professional setting where she was in a leadership role. I worked with her and her team on multiple projects as a liaison to the County Manager or head of the municipal organization. Lori is consistent in her treatment of peers, communication style, and commitment to her staff. I would be fortunate to work with Lori in the future and would provide her business if given the opportunity as I know they’d be in great hands.”
“I am a current client of this provider Lori and staff - What a sanity saver and great team. From day one we have felt that Mom’s well being is their first priority. We were extremely hesitant to turn over care to someone else. But those concerns vanished immediately— thanks to the team’s communication and compassion. It’s a great comfort knowing the entire staff are there for us and responsive to our need and requests.”
“Always Best Care of Austin, TX is the only place I trust to care for my elder loved ones. It's locally owned by a the kindest couple who treat every patient and employee like part of their family. Their caregivers are compassionate and give me a sense of comfort knowing my loved ones are in good hands when I cannot be with them.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Southwest Williamson County Regional Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Soto or visit Oldest tree in Leander, TX, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Leander, TX, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Leander, TX understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Leander, TX 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
Devastating floods in Leander destroyed many homes and prompted continuing rescue efforts.LEANDER, Texas — John Lewis has many memories in his childhood home along Sandy Meadow Circle.The home, built by his mother during the late 1970's and early 1980's, brings back fond memories of his family's farming lifestyle, alongside many sheep and goats.Now, that same home presents a picture of complete devastation, as the ...
Devastating floods in Leander destroyed many homes and prompted continuing rescue efforts.
LEANDER, Texas — John Lewis has many memories in his childhood home along Sandy Meadow Circle.
The home, built by his mother during the late 1970's and early 1980's, brings back fond memories of his family's farming lifestyle, alongside many sheep and goats.
Now, that same home presents a picture of complete devastation, as the devastating floods that ravaged the Leander area lifted the home from its foundation.
"You're trying to take in what your memory used to be," Lewis said. "It's like I remember, [that] used to be my tree house over there. Well, a tree and everything is completely wiped, completely gone."
Lewis has seen floods happen before, but none like these.
"Never in my life has this ever happened. And you know we've been here," Lewis said. "This is close to ... the 100 year floodplain."
In an update Sunday morning, Travis County Judge Andy Brown said crews are continuing rescue efforts in the area of Nameless Road along Big Sandy Creek, as well as Cow Creek Road and FM 1431 northwest of Lago Vista.
Dozens of residents in the area were rescued Saturday after being evacuated from high water.
Now, the Round Mountain Baptist Church in Leander is offering reprieve by collecting food and water donations and helping people who have been displaced.
"From this point forward, we have decided as a community that we are going to have a plan in place for future devastations, because that's the only word for it ... devastation," Katherine Waggoner, thee lead volunteer, said.
Now, there is an effort to clean up the damage, with the understanding that families still need to be reunited and closure is still far from over.
"It's emotional, with the fact that you have grief with that, because it wasn't something you wanted to have happen," Lewis said.
Round Mountain Baptist Church will be open all night for those who need a place to go. In a press conference Sunday, Gov. Greg Abbott and other state leaders warned that the death toll will continue to rise.
The community is reeling in the aftermath of the deadly flood that ravaged parts of Central Texas during the Fourth of July weekend.LEANDER, Texas — In the scorching heat, residents in the Sandy Creek neighborhood have been hauling wagons filled with supplies across the bridge near Big Sandy Creek Drive. It's their o...
The community is reeling in the aftermath of the deadly flood that ravaged parts of Central Texas during the Fourth of July weekend.
LEANDER, Texas — In the scorching heat, residents in the Sandy Creek neighborhood have been hauling wagons filled with supplies across the bridge near Big Sandy Creek Drive. It's their only way in and out.
The community is reeling in the aftermath of the deadly flood that ravaged parts of Central Texas during the Fourth of July weekend. As of July 10, five adults in Leander have been confirmed dead, either by officials or family members.
According to Sandy Creek resident Holli Conner, the strength and effort has come from community members. She said people have banded together and found ways to get across the bridge to get supplies and resources.
"We couldn't really ask for anything else. We have enough supplies for an army back here," Conner said. "All the people that have went through a lot of devastation are getting a lot of help."
Conner said the only gripe is that certain methods of transportation aren't allowed to cross, which has forced them to have to walk everywhere.
Travis County blocked access to vehicles on the bridge due to the damage caused by the flooding. Parts of the roadway and road signs were ripped apart and scattered.
The plan is to put in a temporary bridge as crews work on permanent repairs.
"We recognize the community's frustration with regards to the Sandy Creek Bridge, and we know that frustration comes from the Sandy Creek neighborhood," Travis County Public Information Officer Hector Nieto said. "We have met with those community members, we have been providing them resources to their community, we are working as fast as we can to provide relief for that bridge."
Kaleena Shumaker added that her family has lived in the Sandy Creek neighborhood for more than four decades and has never experienced the scale of destruction like what was left behind by this flood.
Shumaker said she has been frustrated by the lack of warning, response from officials and limited access on the bridge. She said she and other community members have been making their own pathways to try and get supplies in, but officials have stopped them.
"People can't get to us. People cannot get to these community centers and these resources right here at these tents with all these volunteers that are trying to help," Shumaker said. "We have to get to them."
Pop-up tents have been set up at the other end of the bridge, where wagons are out for people to use.
Shumaker said the terrain is difficult to cross in the path of destruction, and they've also attempted to forge their own paths through other properties.
"We got property owners' permission," Shumaker said. "We just need to create access to get to the community center, for the community center to get to us, for equipment to get back and forth."
When it comes to people trying to do things on their own, Nieto said, "We know there are a significant amount of people that want to help, but these urban search and rescue teams are the ones that are specially trained. They have these specially trained K-9 units that help them do the work."
In regard to the specific concerns residents raised, in a text message, Nieto told KVUE:
"Travis County recognizes and understands the community's frustration. Everyone at Travis County, along with our state and local partners, who is responding to the flooding emergency is working tirelessly to address the needs of affected communities. Any person who needs assistance is welcome to access resources at our newly opened resource center or our on-site point of distribution. No one will be turned away."
On Thursday, the county partnered with Leander ISD to open a resource center at the Danielson Middle School to help those affected. Health screenings and mental heath services were offered on-site by Austin Public Health, Integral Care and Ascension Seton.
Staff with H-E-B was also at the center to hand out hot meals and snacks.
Nieto said showers and a play area for children will also be available. People who visit won't need to provide personal information if they don't want to.
"We understand that this has been a very difficult time for everyone, and we want to make certain everyone is getting that help they need," Nieto said.
A shuttle service was also launched in partnership with CapMetro, which will take people from the Sandy Creek neighborhood or the Round Mountain Baptist church to the resource center and the nearby HEB. There is a sign signaling the temporary bus stop located at the entrance of the bridge.
It will run from 6 a.m. to 7:30 p.m., every 45 minutes.
LEANDER, Texas - Community members said they feel stuck after the destruction of a bridge near Leander cut off their neighborhood.At last check, there are nearly 120 deaths in Central Texas after the devastating flooding.Local perspective:"We need out. This is the only way in and the only way out," Sandy Creek resident Nathan Evers said.Evers has lived in...
LEANDER, Texas - Community members said they feel stuck after the destruction of a bridge near Leander cut off their neighborhood.
At last check, there are nearly 120 deaths in Central Texas after the devastating flooding.
Local perspective:
"We need out. This is the only way in and the only way out," Sandy Creek resident Nathan Evers said.
Evers has lived in the Sandy Creek neighborhood in Northwest Travis County for about 40 years.
"This is one of the worst storms, the worst floods we’ve had," Evers said.
His neighbor, Timothy Joubert, said on Friday, rain just kept falling.
"Around midnight, 1 o’clock is when I poked my head outside, and I have a big 14 by 14 pit in the ground, it is 13 feet deep, and it was chock-full, so I was like, if that’s full, the creek is flooded so we came down here looking, and it was devastating, we’re underwater right now, that’s how far it went back," Joubert said.
In the area, cars were totaled, slabs of concrete scattered, trees were uprooted, homes destroyed, and a bridge was torn up.
"We never thought it would flood this badly, but it did," Joubert said.
Joubert said they are stuck. People can walk across the Big Sandy Bridge, but cannot drive on it.
Neighbors became impatient and tried to make their own makeshift bridge.
"I get there’s a lot of white tape, but we still need to find a way to get out because we have hard-working, blue-collared Americans back here that need to get to work. They are losing their money, losing their jobs and a lot of people lost their houses," Joubert said.
Dig deeper:
Travis County officials said fixing the bridge is going to be a longer process. They said they are working with the Texas Division of Emergency Management to get a temporary bridge set up, then for a long-term solution they will need to assess the structural viability of the bridge.
They said during the flooding it sustained damage that impacted its structural integrity.
What you can do:
Travis County officials said resources have been taken to residents, and they will continue to be.
The American Red Cross has established a dedicated Family Assistance Hotline to help those seeking to locate missing family members following the recent flooding in Travis County ESD #1 (Lago Vista/Northwest Travis County).
If you are searching for a loved one, call 1-800- RED-CROS or 1-800-733-2767. Please note: This number is specifically for those affected by the flooding in the Lago Vista/Northwest Travis County area.
The Source: Information from interviews conducted by FOX 7 Austin's Meredith Aldis and previous coverage
LEANDER —After devastating floods swept across Texas’ Hill Country during Independence Day, stormwaters carried away at least two homes in an Austin-area neighborhood, residents told The Dallas Express.A flood surged through a neighborhood west of Leander, near Round Mountain Road, overnight between July 4 and 5. The Dallas Express visited the scene and found widespread destruction.Floodwaters from Big Sandy Creek swept across Round Mountain Road and Big Sandy Drive, leaving behind...
LEANDER —After devastating floods swept across Texas’ Hill Country during Independence Day, stormwaters carried away at least two homes in an Austin-area neighborhood, residents told The Dallas Express.
A flood surged through a neighborhood west of Leander, near Round Mountain Road, overnight between July 4 and 5. The Dallas Express visited the scene and found widespread destruction.
Floodwaters from Big Sandy Creek swept across Round Mountain Road and Big Sandy Drive, leaving behind twisted wood and mangled debris. As previously reported by The Dallas Express, this followed deadly flooding throughout the Hill Country.
When The Dallas Express arrived, one man departing the area said, “It’s real bad.”
A law enforcement officer told the reporter there were no confirmed missing persons “that we’ve heard,” although a resident voiced concern about people possibly swept away in the current.
Two nearby residents told The Dallas Express the flood had carried away two homes. They also raised concerns about the structural integrity of the bridge over Big Sandy Drive and said they had no power or running water.
Travis County EMS reported that around 2 a.m. on July 5, first responders responded to a water rescue call in the Sandy Creek neighborhood of northwest Travis County. A family was trapped in their home by rapidly rising floodwaters, and rescue efforts were delayed due to impassable roads. Boat teams eventually accessed the area and discovered dozens of people in need of help — clinging to trees, rooftops, and power poles.
A total of 25 individuals were rescued, with 10 taken to a Family Assistance Center. Four adults were transported to local hospitals with minor injuries, according to ATCEMS. Officials warned that more rain is expected and urged the public not to drive through barricades or flooded roads.
The City of Leander closed parks and trails on July 5 “due to severe flooding and the threat of additional flooding.”
Officials warned residents not to drive around barricades and closed several roads, including Hero Way, which had water flowing across it earlier when The Dallas Express visited the area.
Nearby, the San Gabriel River flooded areas of Georgetown, prompting evacuations.
Heavy rain since Independence Day led to severe flooding across Hill Country – especially near the Guadalupe River in Kerr County – which killed at least 24 people and sent as many as 25 girls from Camp Mystic missing, as The Dallas Express reported.
“If they are alive and safe, we will find them and bring them home to you,” said Lt. Gov. Dan Patrick during a news conference.
To report missing persons in Kerr County or nearby, residents should call 830-258-1111 or email [email protected]. More rain is expected across the Austin area through the evening of July 5.
Cleanup is underway after deadly floods swept through the Sandy Creek neighborhood. (CBS Austin Photo/Farrah Walton)LEANDER, Texas — Leander Mayor Christine DeLisle said Travis County officials turned away her city's assistance during the Sandy Creek flood response, leaving families stranded.In a statement released Friday, DeLisle said she only recently learned that Travis County began denying Leander access and asking their teams to stand down after initial water rescues were completed last Saturday."I never ...
Cleanup is underway after deadly floods swept through the Sandy Creek neighborhood. (CBS Austin Photo/Farrah Walton)
LEANDER, Texas — Leander Mayor Christine DeLisle said Travis County officials turned away her city's assistance during the Sandy Creek flood response, leaving families stranded.
In a statement released Friday, DeLisle said she only recently learned that Travis County began denying Leander access and asking their teams to stand down after initial water rescues were completed last Saturday.
"I never imagined Travis County would turn away our help. But that is what happened," DeLisle said. "Travis County is the jurisdiction in charge, and they chose to refuse not only our, but other jurisdictions' assistance."
DeLisle said Leander Fire responded at 2 a.m. Saturday to assist with water rescues at Sandy Creek in Travis County, performing multiple rescues that day. The city also reportedly opened its Travisso fire station as a staging area for Travis County crews and hosted state rescue teams at headquarters.
But DeLisle said she believed her city was continuing to assist Travis County throughout the week, following standard disaster response protocol.
"If I had known, I would have moved mountains to change that response by calling county officials directly or by publicly demanding action," she said.
The mayor said she was "devastated for the families who waited in anguish."
DeLisle also criticized Travis County's hazard mitigation planning, saying Sandy Creek was marked as a flood risk but never specifically identified for mitigation efforts.
"There was no plan to reduce the danger there," she said. "I don't know how such an area could be overlooked, but it is unacceptable."
The mayor said the city would potentially be allowed back for cleanup in a few days.
"I do not understand why Leander has been denied access to so much of this tragedy," DeLisle said. "Sandy Creek is part of our community, and we would have gladly taken command."
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