Learn more about in-home care options for your loved ones

Given the choice, most of us want to stay in our homes. Sometimes, people need help to remain at home. That's where Always Best Care Senior Services comes in.

Personal Care Consultation

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TESTIMONIALS

“Finding a place that will take care of your family members can be overwhelming, so I was relieved to find Always. They are flexible and personable and focus on what’s most important when caring for your loved one. Beth and Kathy were always there when I needed something. Rishi, my father’s main caregiver, knew exactly how to handle the challenges of caring for a man who was reluctant about having care in the home. I am so thankful for their support!”

Misha F.
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TESTIMONIALS

“Dave and his staff at Always Best Care truly helped us when my mom was returning home with her hip replacement. Dave came to my mom's home to assess it and gave us recommendations on how to make her home safer. He made me feel so much better about having a caregiver staying with my mom. We also had a discussion on what type of caregiver my mom needed. My mom wanted to meet her caregiver ahead of time and ABC made it happen. It was a great experience, especially knowing my mom was never alone and she had companionship. Thank you for all your help!!”

Maria C.
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TESTIMONIALS

“We were referred to Always Best Care by the social workers at MT Auburn Hospital. We were worried because we had heard of the senior caregiver shortage. There are no words for how much peace of mind the two amazing caregivers provide our family in caring for our elderly father. They are both completely warm, dependable, professional, kind and caring. I have heard from friends that it doesn't always go like that, so we are most grateful! In six months, both of my dad's caregivers have come to know my father as a person and genuinely care for his wellbeing. The support they provide is immeasurable.”

C D.
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TESTIMONIALS

“We were referred to Always Best Care by the social workers at MT Auburn Hospital. We were worried because we had heard of the senior caregiver shortage. There are no words for how much peace of mind the two amazing caregivers provide our family in caring for our elderly father. They are both completely warm, dependable, professional, kind and caring. I have heard from friends that it doesn't always go like that, so we are most grateful! In six months, both of my dad's caregivers have come to know my father as a person and genuinely care for his wellbeing. The support they provide is immeasurable.”

InGratitude
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TESTIMONIALS

“It has been about 6 months since Toni and Angel became caregivers for our father Matthew D. We wanted to let you know how incredible they both have been and how important they are to our family. Both Toni and Angel are so dependable, capable, professional and caring. We have heard from friends that it doesn't always go like that, so we know we lucked out not with one but both women. Additionally, we have heard the numerous news reports of the healthcare shortage and are so grateful that your agency could place caregivers with us so quickly when we first contacted you last summer. There are no words for the peace of mind these two amazing women provide for us, and we give daily thanks you matched them with our dad. Thank you and Happy Holidays to you.”

Charlotte A.
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TESTIMONIALS

“David was recommended to me by two different social workers as someone to help us find the right assisted living facility for my mom. He walked me and my sister and partner through the process of narrowing down the choices and selecting the best place. He set up some tours for us and accompanied us on others, putting us in contact with the Executive Directors rather than just the marketers. His advice was unfailingly on target. The placed I wanted to see that he didn't recommend were absolutely wrong for my mom, and the one he suggested as the best fit absolutely was the right one. She ended up there for a respite stay and loves it, but has decided she wants to give in-home care a try before committing to the assisted living option. Luckily, David also has an in-home care business that can help us out with that, too! I feel so lucky to have found a trustworthy person to help me navigate the dizzying options for senior care for my mom.”

Alex B.
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TESTIMONIALS

“I just wanted to take a moment to thank you for the wonderful service you provided, and the very caring people who were here to help me through the early part of this recovery. I am so grateful.”

Isabelle W.
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TESTIMONIALS

“Rishi worked so hard and my dad loved him. Francis is an outstanding aid too - he’s a hero after what he did last night. You and Kathy helped make this process so much less overwhelming with your support and great communication.”

Marylee R.
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TESTIMONIALS

“David was recommended to me by two different social workers as someone to help us find the right assisted living facility for my mom. He walked me and my sister and partner through the process of narrowing down the choices and selecting the best place. He set up some tours for us and accompanied us on others, putting us in contact with the Executive Directors rather than just the marketers. His advice was unfailingly on target. The placed I wanted to see that he didn't recommend were absolutely wrong for my mom, and the one he suggested as the best fit absolutely was the right one. She ended up there for a respite stay and loves it, but has decided she wants to give in-home care a try before committing to the assisted living option. Luckily, David also has an in-home care business that can help us out with that, too! I feel so lucky to have found a trustworthy person to help me navigate the dizzying options for senior care for my mom. One more thing--he always gets back to me right away.”

doglovingdaughter
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TESTIMONIALS

“David Robinson and his team at Always Best Care are such a caring and genuine group! I've known David since he started his business and he is trust-worthy, honest and genuine in all that he does. David treats all of his clients like family and wants to ensure they get the best care and treatment possible. I can't say enough great things about them!”

melissa L.
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TESTIMONIALS

“To Kathy and David and all the staff, thanks for your wonderful care of my mother in so many ways for 5 years.”

Justin L.
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TESTIMONIALS

“I wanted to thank you for everything that you and your organization did for me and my family over the last few months. You made everything so easy for me. Glenda and Marie are the best and please relay my deepest thanks to them for what they did for my mom. It was not an easy transition having help in the house and then with the loss of my dad, it was even harder. Thanks again”

Gary S.
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TESTIMONIALS

“Thank you for your compassionate care and support through the toughest time. I'm very grateful for your presence and expertise.”

Jason L.
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TESTIMONIALS

“The team who provided round-the-clock services combined a high level of professionalism with caring personal connection. Marie Jean, Sophie Kayinza, Catherine Nakyobe, Joan Nampijja, Husna Wright, Nadine Wumba, and for a while Resty Namaalwa were all kind, attentive, and directive with my mother, keeping her safe, well-groomed, comfortable, and engaged, while encouraging her to eat and drink. I appreciated reading their care notes and receiving in-person and phone updates on my mother's condition. I also enjoyed speaking with them and learning about their life stories. These women are impressive examples of immigration, dedication, and hard work. Sophie is to be commended for her care during my mother's last hours and her kindness to me when I arrived on the scene.”

Melinda M.
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TESTIMONIALS

“Thank you for your compassionate care and support through the toughest time. I'm very grateful for your presence and expertise.”

Kristine C.
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TESTIMONIALS

“The team who provided round-the-clock services combined a high level of professionalism with caring personal connection. Marie Jean, Sophie Kayinza, Catherine Nakyobe, Joan Nampijja, Husna Wright, Nadine Wumba, and for a while Resty Namaalwa were all kind, attentive, and directive with my mother, keeping her safe, well-groomed, comfortable, and engaged, while encouraging her to eat and drink. I appreciated reading their care notes and receiving in-person and phone updates on my mother's condition. I also enjoyed speaking with them and learning about their life stories. These women are impressive examples of immigration, dedication, and hard work. Sophie is to be commended for her care during my mother's last hours and her kindness to me when I arrived on the scene.”

Carla H.
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TESTIMONIALS

“To Kathy and David and all the staff, thanks for your wonderful care of my mother in so many ways for 5 years.”

Jayne M.
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TESTIMONIALS

“Always Best Care is one of the best companies I have ever worked for! Truly, it's been such a breath of fresh air. The way that David, my co-workers, and everyone involved is so dedicated to the well-being of our clients and caregivers is like nothing I have seen. But also the way we are cared for as employees...everyone genuinely cares and wants to see the best for their co-workers, and for our clients as well! David sets an amazing example for the team by going above and beyond for our clients and caregivers, making it only natural to follow in his footsteps and do our very best as well. We've got a rock solid team of people who are well equipped in each area they serve our clients in, and it's really cool to see everyone working with such passion and compassion. This business is all about relationships and cultivating them well, and I can truly say I'm proud to be part of a team that does this so well. It's a healthy and well-run company with great communication and flexibility. It's hands down one of the best places I have every worked! I heard a phrase once that "people may not remember what you've done for them, but they will always remember how you made them feel." Always Best Care does both--acts of kind service, and leaving a lasting impression on everyone we get to interact with. I would recommend Always Best Care a thousand times over!!”

denine W.
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TESTIMONIALS

“I wanted to thank you for everything that you and your organization did for me and my family over the last few months. You made everything so easy for me. Glenda and Marie are the best and please relay my deepest thanks to them for what they did for my mom. It was not an easy transition having help in the house and then with the loss of my dad, it was even harder. I'm not sure what lies ahead for my mom but your assistance definitely helped us get to this point. Thanks again!”

Niklas M.
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TESTIMONIALS

“Thank you ABC/David for the great overnight care you provided for my mom while she was in assisted living! I appreciated Kathy's (the case manager) weekly feedback on my mom's condition and how the evenings went with her providers. I've tried other companion care service providers and yours is the best! I'm extremely thankful and would highly recommend your service to anyone looking for great, conscientious care for their loved ones.”

Andrew O.
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TESTIMONIALS

“Despite residing in a well-respected retirement community my parents still needed a little assistance in making it a home. The professionals from Always Best Care were like an All-Star team of senior care help, they stepped in and assessed everything from my parents' major concerns down to the subtle little differences that we probably would never have noticed, making what had been a stressful situation immediately more manageable. My family sleeps easier knowing that my parents have settled in, and without the assistance of Always Best Care that was simply not the case. Their experience is only surpassed by their attentiveness and kindness to the needs of the people they are working with.”

Nick C.
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TESTIMONIALS

“Thank you and David and your staff and caregivers for all of your hard work and personal care and attention to Norma. You have been wonderful to work with over the past couple of years and throughout all of the transitioning with Norma’s health. We could not have done our portion of the work without your attentive dedicated assistance. I cannot say enough about how good you have been in managing Norma’s care to help us. Thank you very much!”

Carlynne C.
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TESTIMONIALS

“I have worked for Always Best Care Senior Services for 5 years, mostly as an in-home health care provider for elderly and disabled clients. As an employee of ABC, I have also cared for clients on a one- on- one basis who are in Assisted Living Facilities and Skilled Nursing Facilities. I enjoy my work and my clients. The culture of ABC is that every client is treated as an individual with personal needs and feelings rather than as a case number or diagnosis. ABC’s approach to clients is mirrored in how they treat caregivers. Consideration of the caregiver’s persona is matched with those of the client. The needs of the client are outlined to ensure the caregiver services provided are a comfortable match. I always feel respected, appreciated, and valued in my role and I equally feel the same consideration is provided to my clients. It is a professional, diverse and overall warm working environment. There is an open-door policy for both client and caregiver where open and constant dialogue and feedback is welcome and responded to in real-time. I would recommend working at Always Best Care to anyone in this profession or anyone considering this profession. Annette Vincent”

Annette V.
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TESTIMONIALS

“Thank you all for your thoughtful card and for the excellent you all gave my mother. My sister Elizabeth and I greatly appreciate your kind efforts and hard work. I am sure our mother did as well.”

Emily F.
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TESTIMONIALS

“I want to say how pleased my mom and I are with Sheila who has now been coming for several weekends. This past weekend I had to ask her to stay longer due to my afib. She was willing and did a wonderful job. Mom likes her very much. David you were correct in saying, when we first met, you try to connect the right person with your clients.”

Etta B.
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TESTIMONIALS

“Four years ago, when I needed a knee replacement, I was looking online for in-home caregivers and came across this agency in Belmont. David Robinson, the owner, came out right away to assess my needs--up to the point of picking me up at the hospital after surgery with the caregiver. I just had my second knee done and there were some complications this time, but the team at Always Best Care was on it, sending two alternating caregivers and taking me to follow up appointments. I can't say enough about their compassion, expertise, and cheerfulness. Highly recommend them!”

Theresa L.
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TESTIMONIALS

“I needed transportation back and fourth from the Hospital. I am a senior and Veteran have one leg and lung cancer. I use a walker and need help navigating my ramp. These people are reliable, friendly, courteous and professional. Always on time and very helpful. They deserve 6 stars!”

Alan B.
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TESTIMONIALS

“David, the owner of Always Best in Belmont, asked me to write a review, and I'm glad to do so. He has organized at-home for my mother for half a year now and he and his office staff handled all challenges with grace and patience. I particularly appreciate their willingness to take up small extra tasks and requests.”

Andrew G.
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“I can't express how pleased I am with ABC's Service to my mother in law. At the age of 93, she requires transportation to see her ophthalmologist regularly. During the pandemic we turned to ABC to provide that service and they have done an exceptional job, providing safe, caring and compassionate care, to a person with an extremely challenging personality. I would highly recommended them for any type of care required by seniors.”

Mark M.
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TESTIMONIALS

“I am a senior who needed help for my children who live far from me. They have learning disabilities, and needed in-home care in an anxious time before, during and after surgery. David and his staff anticipated every issue that arose with such kindness and wisdom. EB”

edith B.
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“Always Best Care really lived up to its name. Whether you are looking for senior care or in-home care, this is the company to go to. It is run by kind, compassionate people who truly always give the best care possible. This is a much better alternative to assisted living. Worth every penny.”

Justin K.
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TESTIMONIALS

“Always Best Care was a godsend for my myself (siblings) and my mother. David Robinson and his staff handled our senior care situation with great skill and sensitivity. David was able to help my mom with in-home care (wonderful compassionate caregiver), and subsequently helped us with an assisted living placement when that became the appropriate solution.”

Jay F.
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“Always Best Care provided 24 hour hospice care for my elderly neighbor. Each day during my visits, he would introduce me to the caregiver who he called his Sweetheart and tell me what a great job they were doing to keep him comfortable. Dwight thanks you for the service you provided that allowed him to die with dignity in his own home.”

Edmund T.
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TESTIMONIALS

“I appreciate you for making it possible for my beloved mom to live out her life in the comfort of her own home. I have no idea how I could have gotten through the past 4 years without your care and the support of your fabulous caregiving team.”

Janice P.
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TESTIMONIALS

“I wanted to write a quick note to say how great it is to work with Always Best Care. They were an incredible resource in helping us organize and plan what we needed for a family member in regards to senior care. The staff was extremely professional and compassionate during the whole process.”

Jennifer F.
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“Always Best Care is the premier Homecare agency in the Cambridge area. David and his team are top notch. Their responsiveness is tremendous and caregiver matchmaking is unparalleled. I highly recommend them if you or your loved one is in need of non medical home care!”

James D.
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“My family has been extremely pleased with the home care services provided by Always Best Care. The caregiver's sensitivity, positive attitude and hard work have helped us tremendously. I would recommend ABC's senior services whole-heartedly.”

Todd M.
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TESTIMONIALS

“A million and thanks! Thank you so much for all of your help screening assisted living sites in the Boston area. Nancy and I appreciate all of your time and efforts and we look forward to choosing one of the communities for me.”

Nancy H.
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TESTIMONIALS

“David, The care that I received from Always Best Care was nothing short of phenomenal. They were able to obtain help quickly and everyone showed up on time. Kathy was a wiz at scheduling Sabina and Mirela. Both ladies were sweet, kind, caring, understanding, and exceptionally helpful. Each of them went above and beyond, playing a role in my recovery. Should the need arise again, I would absolutely reach out to your agency. Thank you, Alex Michaels”

A. M.
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TESTIMONIALS

“David: A million and thanks! Thank you so much for all of your help screening assisted living sites in the Boston area. Nancy and I appreciate all of your time and efforts and we look forward to choosing one of the communities for me.”

Barbara A.
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TESTIMONIALS

“Hi David- Just a note to say hello and to follow up with you. Thank you so much for helping my folks and me get set up with your company. This week is the second week that my folks have been working with Sarah (who splits the week with our pre-existing aide), and they love working with her! I am truly grateful for your help. Thank you!”

Chaitan N.
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TESTIMONIALS

“I just wanted to send a word of thanks for the care that was given to my uncle, Dwight. In the three days I was able to be at his house, I had no complaints and was very impressed with the care and compassion from each of the caregivers. A difficult time was made better through your service.”

Scott B.
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“Just wanted to thank you for sending me your caregiver Kyona. She has an amazing work ethic, is smart, and overall a standout performer. I am so pleased with her and everyone on the team at Always Best Care.”

Edward
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“ABC was totally helpful, responsive and knowledgeable about the availability of resources for an aging relative with emerging dementia. I recommend them without reservation.”

Bill F.
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TESTIMONIALS

“This company has been a Blessing!! awesome People that care! they are great communicators, know how to bill insurance companies,,, and oh ya,, the Caregivers that have are 2nd to none,,, Thank you for working with our family!”

Brian J.
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TESTIMONIALS

“Hi David, Just a short, belated note of appreciation for your help in placing Virginia at the Residence of Watertown Square. She is really doing much, much better and it's a good fit, I am surprised and delighted to say. She is far, far happier than she's been in a long time, and you played a critical role in that.”

Bill F.
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“We choose Always Best care in Belmont for in-home care after my landlady came back home after a battle with covid. David and his team of professionals, both, caregivers and scheduling people were nothing more than prompt and professional resolving a minor issue. We cannot thank enough David and his team for making us feel apace after Mary settled back at home. Always best care in Belmont was highly recommended for senior care to us by a friend in Cambridge. We definitely feel like we made the right choice. Mary's care givers not only arrive on time and are extremely friendly, but also trained for the job. Five stars, all around.”

jphall
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“Always best care in Belmont MA was nothing but the best when my landlady Mary needed in-home care after a long battle with covid. David and his team of nurses were nothing but quick and professional resolving a minor issue that came up while setting off Mary's situation. A friend of mine recommended ALWAYS BEST CARE in Belmont, MA for senior care support. Happy to say we made the right choice choosing David and his team. Five stars all over.”

JP H.
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TESTIMONIALS

“Thank you to you and your entire team. The care you provided for my mom was excellent. I don’t how my family could have gotten through this time without Always Best Care’s support.”

Kristen M.
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TESTIMONIALS

“Dear Kathy: I am writing to express my deepest appreciation to everyone at Always Best Care who cared for my mother, Noriko Scheuer, during her final months. She had been diagnosed with lung cancer in late 2018, started on hospice care in mid-June 2019, and began with your caregivers in late August. She dies on November 21 at the age of 95-1/2, peacefully and pain-free thanks to the excellent care she received. The team who provided round-the-clock services combined a high level of professionalism with caring personal connection. Marie Jean, Sophie Kayinza, Catherine Nakyobe, Claire Nalwoga, Joan Nampijja, Husa Wright, Nadine Wumba, and for a while Resty Namaalwa were all kind, attentive, and directive with my mother's condition. I also enjoyed speaking with them and learning about their life stories. There women are impressive examples of immigration, dedication and hard work. Sophie is to be commended for her care during my mother's last hours and her kindness to me when I arrived on the scene. A huge thanks to you as well for "being on the casE" in such a responsive and caring manner. I recall that when I first called tou in late August after my mother fell, you were able to visit Boylston Place that same day to make an assessment so that care could being the folliwing day/ And on several other occasions you were very resourceful in responding to last-minute cancellations and changes in care protocols. I believe that under the care of this wonderful team, and their coordination with the Boylston Place and hospice teams, my mother was able to spend her final months comfortably and peacefully, accepting with grace her imminent passing.”

Carla H.
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TESTIMONIALS

“Always the Best Staff, just want to say a very big thank you for everything you did to help my dad. Your service is great and you should be proud. I wish you all the best of luck. Stay safe and be well.”

Lori
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TESTIMONIALS

“Thank you to you and your entire team. The care you provided for my mom was excellent. I don’t how my family could have gotten through this time without Always Best Care’s support.”

Kristen M.
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TESTIMONIALS

“Dear Staff of Always Best Care, thank you for your generous donation in memory of Nancy, our sister and aunt. Nancy's passion for education and the Armenian church will be carried on through your gift. We especially appreciate the wonderful and compassionate care shown to Nancy through the end of her life by the caregivers, Josephine and Patience.”

The F.
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TESTIMONIALS

“David and his staff are absolutely amazing and ever so helpful- going above and beyond several times for me. I lived in California and needed help with my aunt who lived in Cambridge. When asked, they provided Dr. Visit companionship, transfer assistance and simply caregiving. They would meet with my aunt and report back to me how she was doing, etc. So comforting to know professional eyes were on her for me while she was in assisted living and then the nursing home. I highly recommend this fabulous agency.”

Lynda H.
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TESTIMONIALS

“This agency has been a great help to my family. They have provided wonderful in home assistance and the care givers are caring, compassionate and have become like family. They have helped by giving me the help I have needed to better care fir my mom. I can’t say enough of how wonderful this agency is and I would highly recommend they to my family and friends.”

Donna B.
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TESTIMONIALS

“This agency has been a great help to my family. They have provided wonderful in home assistance and the care givers are caring, compassionate and have become like family. They have helped by giving me the help I have needed to better care fir my mom. I can’t say enough of how wonderful this agency is and I would highly recommend they to my family and friends.”

donnabarr
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TESTIMONIALS

“Always Best Care Staff, Just want to say a very big thank you for everything you did to help my dad. Your service is great and should be proud. I wish you all the best of luck. Stay safe and well.”

Anonymous
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TESTIMONIALS

“For the best in home care Always Best Care is the Agency to call. David and his team are great! He's got a great therapy dog also. 1”

Patrick O.
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TESTIMONIALS

“I can't say enough positive things about Always Best Care, the owner David, the RN Beth and the wonderful home health aides who have been helping my grandparents over the last number of weeks. My grandmother came home from rehab after surviving COVID and was still very weak and on oxygen. David was phenomenally responsive to my initial email (at 9:00 at night!) and arranged to come to the house on a weekend to meet my parents and get them started. The nurse, Beth, accompanied both home health aides on their first day to make sure they were on-boarded with exactly what we needed. She listened to us, she remembered every thing we told her, and she volunteered to pick up meds for us at the pharmacy. The aides (Susan and Josephine) have been lovely - attentive, thoughtful, gentle, observant, and have helped with everything from bathing to laundry to lunches and dishes to sorting endless piles of paper for filing. I'm so grateful to all of them for easing my mom's transition home and taking the burden off my grandfather (who's 86). We may not need them much longer, but they have been outstanding.”

Ryan T.
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TESTIMONIALS

“David and his team took care of my grandparents and were outstanding. They always went above and beyond to ensure their well being. Highly recommend.”

Matt C.
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TESTIMONIALS

“ABC has provided exceptional quality care for my mom for the last several years. Her quality of life was greatly enhanced through our collaboration with ABC. Several wonderful people made this experience positive and it brought me tremendous peace of mind to know she was always in the care of the very special caring individual they provided to her. In addition, the support staff in the office was always available to answer questions, provide the heavy lifting on paperwork and organization, and did so professionally and with a personal touch. They are really wonderful people and I am grateful we met, even if under the unfortunate circumstances of my mom's illness. Thank you to the entire ABC team.”

Nova S.
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TESTIMONIALS

“Always Best Care completely lived up their name. The care, compassion and support they provided for both of my parents was superb. I highly recommend them for anyone seeking high quality in home care in The Greater Boston area.”

Cheryl D.
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TESTIMONIALS

“I can't begin to tell you how pleased I am with Always Best Care. Not only have they placed the perfect caregiver with my grandmother, they also take care of all the billing. If I need to reach someone at odd, after-work hours, they are always responsive. They are customer focused!”

Joe H.
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TESTIMONIALS

“Outstanding care for my mom. You made all of our lives so much easier and my mom happy. Would gladly recommend your agency for the quality of your services.”

Rob D.
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TESTIMONIALS

“Always Best Care Senior Services went out of their way to find the best 24/7 care givers for our Mom during the last two months of her life. Kathy and Dave stay in touch with the ongoing patient progress and make adjustments as needed. They are well worth your consideration...It allowed our Mom to remain in her on home until the end of life.”

Dick P.
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TESTIMONIALS

“Always Best Care provided responsive and professional care for my father in his time of need. Their aides were punctual, skilled and always a great match. I highly recommend them for anyone seeking elder care in the Boston area.”

James M.
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TESTIMONIALS

“Best Healthcare Company I have worked for. Great clients and Staff. Your loved one will always be in Safe and in Loving hands. I'm glad I joined this company very respectful, and caring.”

Britney N.
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TESTIMONIALS

“I may be over 70 years old, but I still like to go out and about and I consider myself independent. Several years before I retired, I made a conscious decision to stop driving my car and to rely on public transportation, whether by the subway and bus system or by taking cabs. I didn’t plan on changing my life. And then, COVID-19 made its lethal appearance around the world. After a couple months of quarantine everywhere, I realized I no longer felt comfortable using public transportation. “When was the last time ‘they’ wiped down the handholds on this bus?” And “Who sat in this cab before me?” I asked myself. I continued to worry. I even read through my stash of professional business cards, hoping for inspiration. I found a card for David Robinson who, in the past, had provided me with specialized transportation. I gave him a call and he introduced me to his company, Always Best Care. With the assistance of Always Best Care associates, I’ve been able to keep appointments and selectively shop. I have maintained a large degree of independence in this viral climate. All the Best Care companions I’ve met are cheerful, prompt, and pleasant. They are, at the same time, both professional and friendly. I would recommend Always Best Care to anyone needing care, companionship, or accompanied transportation in the greater Boston area.”

Hillyer T.
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TESTIMONIALS

“I want to say how pleased my mom and I are with Sheila who has now been coming for several weekends. This past weekend I had to ask her to stay longer due to my afib. She was willing and did a wonderful job. Mom likes her very much. David you were correct in saying, when we first met, you try to connect the right person with your clients.”

Gail P.
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TESTIMONIALS

“Dear Friend, I'm sharing this reference in hopes that it provides comfort to other families who seek caring, attentive, loving and flexible care for their aging loved ones. My mother/family has been one of your clients for a number of years and I know ABC's values and capabilities extremely well. For families who are navigating the journey of elder care, who are facing uncertainty and who are looking for a trusted, reliable team who will care for clients like family (if not better), there is no better team than the wonderful folks at ABC. We've been working with David, Kathy and the team for several years and they have exceeded our hopes. Sure, they are on time, professional, safe and courteous. Even more, they are thoughtful, kind and caring. True problem solvers, they provide comfort knowing that my mom is in terrific hands. Even more, they anticipate challenges and solve problems before they are needed. I'm sharing this info because I know how daunting and, indeed, paralyzing, searching for an agency can be. From the first call, ABC did it right. They listened rather than sold. They personalized it, so we found the right care for my mother. They did nothing less than treat my mom the way they would want their own mother's to be treated. I've learned a lot during the process and one of the most important things I learned is: trust ABC. Best wishes, Zack”

zach R.
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TESTIMONIALS

“I’m calling and making sure all was staying well. If you were a part in Sheila’s selection, thank you. I am so happy that Lisa at Beach Hill Village saved me your agency’s name. Your staff has given me peace of mind. May you both enjoy the holidays. David you will be in Hawaii, so no question! May 2021 bring no masks and better times!”

Gail P.
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TESTIMONIALS

“When I reached out to Always Best Care as a client with an elder dad to care for, I didn't always exactly know the type or duration of services needed. Someone was always available to talk to and work with me toward an appropriate, balanced solution. They consistently delivered their services with respect and honesty, whether routine or when assisting with challenging situations. Kathy and Beth participated in a collaborative effort with me for the best possible outcome. I enjoyed working with them and their excellent staff of caregivers, and my dad benefitted from the positive dynamic beyond expectations. Thank you to all at ABC.”

Johnny O.
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TESTIMONIALS

“Dear Friend, I'm sharing this reference in hopes that it provides comfort to other families who seek caring, attentive, loving and flexible care for their aging loved ones. My mother/family has been one of your clients for a number of years and I know ABC's values and capabilities extremely well. For families who are navigating the journey of elder care, who are facing uncertainty and who are looking for a trusted, reliable team who will care for clients like family (if not better), there is no better team than the wonderful folks at ABC. We've been working with David, Kathy and the team for several years and they have exceeded our hopes. Sure, they are on time, professional, safe and courteous. Even more, they are thoughtful, kind and caring. True problem solvers, they provide comfort knowing that my mom is in terrific hands. Even more, they anticipate challenges and solve problems before they are needed. I'm sharing this info because I know how daunting and, indeed, paralyzing, searching for an agency can be. From the first call, ABC did it right. They listened rather than sold. They personalized it, so we found the right care for my mother. They did nothing less than treat my mom the way they would want their own mother's to be treated. Please feel free to give my information to any other families who are navigating elder care. I've learned a lot during the process and one of the most important things I learned is: trust ABC. Best wishes,”

Zack R.
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TESTIMONIALS

“I can't say enough positive things about Always Best Care, the owner David, the RN Beth and the wonderful home health aides who have been helping my parents over the last number of weeks. My mom came home from rehab after surviving COVID and was still very weak and on oxygen. David was phenomenally responsive to my initial email (at 9:00 at night!) and arranged to come to the house on a weekend to meet my parents and get them started. The nurse, Beth, accompanied both home health aides on their first day to make sure they were on-boarded with exactly what we needed. She listened to us, she remembered every thing we told her, and she volunteered to pick up meds for us at the pharmacy. The aides (Susan and Josephine) have been lovely - attentive, thoughtful, gentle, observant, and have helped with everything from bathing to laundry to lunches and dishes to sorting endless piles of paper for filing. I'm so grateful to all of them for easing my mom's transition home and taking the burden off my dad (who's 86). We may not need them much longer, but they were lifesavers.”

Dr. M.
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TESTIMONIALS

“David and Kathy: I sincerely wish to thank you for your excellent care that was given to my father. Mike was fabulous! He was compassionate, always professional, patient, caring and took pride in his work. He is definitely missed. Thank you! Warmest Regards,”

Heidi W.
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TESTIMONIALS

“Thank you all for your thoughtful card and for the excellent you all gave my mother. My sister Elizabeth and I greatly appreciate your kind efforts and hard work. I am sure our mother did as well.”

Tom O.
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TESTIMONIALS

“Compassionate and high quality care.”

Nancy H.
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TESTIMONIALS

“Thank you David, Kathy and your amazing team of caregivers. The reliable and compassionate care my mother received in her final days is so appreciated.”

Kristine C.
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TESTIMONIALS

“Thank you and David and your staff and caregivers for all of your hard work and personal care and attention to Norma. You have been wonderful to work with over the past couple of years and throughout all of the transitioning with Norma’s health. We could not have done our portion of the work without your attentive dedicated assistance. I cannot say enough about how good you have been in managing Norma’s care to help us. Thank you very much!”

Christine
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TESTIMONIALS

“Great staff, excellent service”

Rashin K.
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TESTIMONIALS

“Thank you all for your care, support, and kindness these past few years in helping to take care of my mom. Your expertise was so comforting as I attempted to coordinate things from Maryland. You always provided the help needed at the time and I will be forever grateful.”

Laura A.
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TESTIMONIALS

“David Robinson president of Always Best Care of Greater Boston is a consummate professional in senior care. He knows the ins and outs of the field in all aspects. He cares so much about his clients he becomes friends with them and their families. I highly recommend Always Best Care Senior Services of Greater Boston!”

Mary F.
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TESTIMONIALS

“THE BEST PLACE TO WORK PEOPLE THAT CARES FOR THERE EMPLOYEES AND THEIR CLIENTS David, Monica, Kathy, Stacey, and behold always best care crew Thank you”

Falon P.
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TESTIMONIALS

“I wanted to thank you all for the years of care you gave to both my mom and my dad. I’m sure there were some difficult moments, but we had confidence and trust that in you to give my parents, especially my dad, the compassion and care that was required. My dad enjoyed the company on his caregivers and it allowed all of us to be secure in knowing he was well taken care of. We felt relief and comfort when we had to leave, knowing that he was in good hands. Thank you so much from the bottom of my heart – thank you. Thank you for always being there, and still being there to help whenever you can. Thank you on behalf of our family for everything you have done for us.”

Felix C.
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TESTIMONIALS

“I just wanted to send you a note to let you know that I am extremely satisfied with the services your agency has provided to our family. Always Best Care was very helpful and patient in assisting me through the whole elder-care process. More importantly, they sent us Diana as a caregiver who, I must say, was truly amazing in the level of care she provided my father. He improved dramatically under her care and she greatly eased the strain we all felt trying to take care of him ourselves. She went above and beyond the call of duty in taking care of my father and she did it all with a pleasant disposition which is such a positive when dealing with psychologically difficult circumstances.”

Hardacre B.
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TESTIMONIALS

“I’m beyond grateful for the help and expertise Melanie Carvalho provided over the past year, which was hands down the most challenging of the 15 years I’ve cared for Mom. From her skilled and patient direct care… to her very perceptive and objective take on many aspects of my mom’s situation, including our family’s complex dynamics… to spot-on referrals for additional support and services… I couldn’t have come through without her. Melanie’s warm, outgoing style informed all her efforts and immediately put everyone at ease, most importantly my mother. She became a strong advocate and backbone for both me and Mom, and a skilled negotiator when it came to dealing with conflicting family influences. Her direct, no-nonsense approach was perfectly balanced by sensitivity and diplomacy. In many respects, I consider Melanie an integral part of the family who shared my goal of providing nothing but optimal care and support for Mom. I highly recommend her and Always Best Care, without hesitation.”

Denice C.
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TESTIMONIALS

“Just wanted to send a quick note to say THANK YOU for all your help and support through this very difficult time for "Uncle Joe". We know you worked "overtime" to get the help for us as quickly as we needed it. From our perspective, everything worked out PERFECTLY !”

Kevin G.
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TESTIMONIALS

“It Is imperative that you know that your service, your staff, the kindness and compassion shown to us for a little more than two years, was a gift that we will always remember and appreciate. Your care giver made our lives easier, knowing that our parents were safe and well taken care of. We will always recommend Always Best Care, and we will always remember the kindness and compassion you and your staff have shown us, even through the most difficult times of our lives. With heartfelt gratitude…”

Eddie N.
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TESTIMONIALS

“Knowing there are people who care so much and do so as individuals as well as part of their jobs has been a gift. Thank you to you and your team for helping us through this difficult time. I don’t think we could have done it without Always Best Care.”

James R.
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TESTIMONIALS

“Regarding my husband, the CNA that worked with us was comforting, supportive and kind. She was very experienced and shared a great deal of knowledge about his condition. The RN who checked him on a regular basis offered the same qualities. Every phone call was friendly and helpful. I could not have asked for more professional or better service. I’m a grateful client. My husband had excellent, reliable care in our own home. Thank you for all your kindness and support. The Always Best Care staff has been the best thing that has happened to me in a long time. I so grateful and managing quite well. Thanks to each of you.”

Ernestine M.
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TESTIMONIALS

“Just a quick note to tell you how happy our mom is. The most important thing is that thanks to The Always Best Care team, she is cared for, safe and at home. Thank you!”

James F.
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TESTIMONIALS

“I wanted to thank you all for the years of care you gave to both my mom and my dad. I’m sure there were some difficult moments, but we had confidence and trust that in you to give my parents, especially my dad, the compassion and care that was required. My dad enjoyed the company on his caregivers and it allowed all of us to be secure in knowing he was well taken care of. We felt relief and comfort when we had to leave, knowing that he was in good hands. Thank you so much from the bottom of my heart – thank you. Thank you for always being there, and still being there to help whenever you can. Thank you on behalf of our family for everything you have done for us.”

Helena M.
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TESTIMONIALS

“It Is imperative that you know that your service, your staff, the kindness and compassion shown to us for a little more than two years, was a gift that we will always remember and appreciate. Your care giver made our lives easier, knowing that our parents were safe and well taken care of. We will always recommend Always Best Care, and we will always remember the kindness and compassion you and your staff have shown us, even through the most difficult times of our lives. With heartfelt gratitude…”

Tamara W.
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TESTIMONIALS

“Just wanted to send a quick note to say THANK YOU for all your help and support through this very difficult time for "Uncle Joe". We know you worked "overtime" to get the help for us as quickly as we needed it. From our perspective, everything worked out PERFECTLY.”

Kevin G.
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TESTIMONIALS

“Knowing there are people who care so much and do so as individuals as well as part of their jobs has been a gift. Thank you to you and your team for helping us through this difficult time. I don’t think we could have done it without Always Best Care.”

Helene D.
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TESTIMONIALS

“We have been using the services of Always Best Care for about two years now. The two persons who came every morning and thrice a week at night were very good. Their personality were caring, warm and they brought the best out from my husband. The one man that came two nights a week was alright but his personality was not that good. He does what he needed to do but he did not bring out the best of my husband. However, the rate is expensive nowadays, I wish they would lower it.”

Ruby2
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TESTIMONIALS

“We wish to express special thanks to Always Best Care Senior Services of Belmont and their loving caretakers Diane and Helene. The sensitive care provided by you for Ann was truly outstanding.”

Tom F.
 In-Home Care Waltham, MA

How does In-home Senior Care in Waltham, MA work?

Home is where the heart is. While that saying can sound a tad cliche, it's especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age. When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one ages, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

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 Senior Care Waltham, MA

Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a unfamiliar assisted living community, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

Comfort
Comfort

How much does a senior's home truly mean to them? A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, that a senior's home is where they want to grow old. With the help of elderly care in Waltham, MA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Healthy Living
Healthy Living

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors. Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

Independence
Independence

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like an assisted living community. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

Cost and Convenience
Cost and Convenience

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier to help seniors age in place than it is to move them into an institutional care facility. In-home care services from Always Best Care, for instance, can be less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care in Waltham, MA gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

Empowers Seniors

Affordable Care Plans

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

Veteran's Benefits
Veteran's Benefits

Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.

Long-Term Care Insurance
Long-Term Care Insurance

Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.

Private Insurance
Private Insurance

Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.

Life Insurance
Life Insurance

Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.


Respite Care Waltham, MA

During your Care Plan consultation with Always Best Care, your Care Coordinator will speak with you about in-home care costs and what options there may be to help meet your budget needs.

Compassionate Care. Trusted Caregivers

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Waltham,MA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

 Caregivers Waltham, MA

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

An assessment of your senior loved one

01

An in-depth discussion of the needs of your senior loved one to remain in their own home

02

Reviewing a detailed Care Plan that will meet your senior loved one's needs

03

Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

Latest News in Waltham, MA

‘They’re taking over’: City of Waltham continues to try to get control of the rat problem

WALTHAM, Mass. — Jessica Alexis, hair stylist and owner of J. Lex Salon, has a regular at her Moody Street business in Waltham, but it’s not a paying customer.“I nicknamed him Godzilla because he’s massive,” Alexis said. “New York has no comparison to the type of rats and size of the rats I’m seeing out here.”Alexis, who recorded the giant rodent on her cell phone, fears going out to the parking lot not only because of Godzilla but so many others.“I think that they ne...

WALTHAM, Mass. — Jessica Alexis, hair stylist and owner of J. Lex Salon, has a regular at her Moody Street business in Waltham, but it’s not a paying customer.

“I nicknamed him Godzilla because he’s massive,” Alexis said. “New York has no comparison to the type of rats and size of the rats I’m seeing out here.”

Alexis, who recorded the giant rodent on her cell phone, fears going out to the parking lot not only because of Godzilla but so many others.

“I think that they need to figure this out soon, because otherwise, it seems like the rats are taking over the city, and we’re going to need to leave,” Alexis said.

Around the corner from her salon, resident Alicia D’Abreu is also fed up with the rodent problem. Rats have chewed holes through the plastic lids of her trash bins, and, last week, she found a dead rat under the hood of her car after smelling an odor on the way to work.

“We used to hang out in the yard, and we don’t do that anymore, because the rats would run between our legs,” D’Abreu said. “We’ve tried traps, but then that turned into the disposal situation, which was bad, because we had a collection of rats sitting in the hot barrels for the next week until the next trash came. Then, it was a maggot situation with all the dead rats in there.”

The City of Waltham has been working on the public health emergency for years, but as the issue gets worse, they are doubling down on efforts to curb the rat issue, announcing plans to issue fines to those who improperly contain and dispose of trash.

Mayor Jeannette McCarthy told Boston 25 News Friday the health department has handed out notices in the past but will begin fining those who do not use water-tight trash bins with tight-fitting lids and anyone who leaves out plastic bags of trash.

“We’re trying to enforce the longstanding ordinance we have that you can’t put plastic bags out,” McCarthy said. “When [the bags] are out, there’s more food, more population, and it’s a vicious cycle.”

McCarthy said restaurants and new construction in the area contribute to the problem, but containing trash is key. She said a mild last winter also led to a higher population.

“We have to get rid of the rats,” McCarthy said. “It’s just not healthy, and there’s just too much of it going on.”

Because of the harm to other wildlife, the city is no longer using rodenticide, but instead placing more baited traps around city buildings and in problem areas.

This is a developing story. Check back for updates as more information becomes available.

Download the FREE Boston 25 News app for breaking news alerts.

Back-to-School Distribution Hosted by Salvation Army

The Salvation Army to Distribute 600 Backpacks in Waltham Annual school supply giveaway to meets needs of struggling familiesThe Salvation Army in Waltham is hosting its annual “Back-to-School Distribution” on Monday, August 14, 2023 from 10 a.m. – 1 p.m. at The Salvation Army, 33 Myrtle Street, Waltham. Nearly 600 Waltham, Watertown, and Newton-area youth and their families will enjoy giveaways and ...

The Salvation Army to Distribute 600 Backpacks in Waltham

Annual school supply giveaway to meets needs of struggling families

The Salvation Army in Waltham is hosting its annual “Back-to-School Distribution” on Monday, August 14, 2023 from 10 a.m. – 1 p.m. at The Salvation Army, 33 Myrtle Street, Waltham. Nearly 600 Waltham, Watertown, and Newton-area youth and their families will enjoy giveaways and snacks.

“Checking everything off required back-to-school shopping lists can be a heavy burden, especially for the hardworking families we work with. Inflation has continued to stretch their budgets and many are living paycheck-to-paycheck,” said Lt. Nicole Fullop, The Salvation Army of Waltham. “According to a new report, on average, families will spend over $890 for each child on new clothes, supplies, backpacks, and technology as kids reenter the classrooms. That’s simply not a reality for many who come to us for assistance. By giving parents something as simple as writing utensils and paper for their child, we are giving tools that can determine the progress and achievement of their child in the classroom.”

All children will receive a backpack full of back-to-school supplies, while supplies last.

As one of the nation’s largest non-profit organizations, The Salvation Army opens its doors to children and families in need throughout every zip code in Massachusetts without discrimination.

For more information, visit www.salvationarmyma.org/waltham or call (781) 894-0413.

The Salvation Army annually helps more than 25 million people in America overcome poverty, addiction, and economic hardships through a range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from drug and alcohol addiction, and clothing and shelter for people in need, The Salvation Army is doing the most good at 7,200 centers of operation around the country. During times of disaster, 100% of designated donations to The Salvation Army are used for immediate response and long-term efforts. In 2021, The Salvation Army was ranked No. 2 on the list of “America’s Favorite Charities” by The Chronicle of Philanthropy. For more information, visit SalvationArmyMA.org. Follow us on Twitter @SalvationArmyMA and #DoingTheMostGood.

House fire follows reported electrical power problem in Waltham

WALTHAM, Mass. —Firefighters responded to approximately 40 calls on Monday morning in Waltham, which roughly coincided with a power surge and outage that affected thousands of customers in the city.Not all of the calls involved fires, Chief Andrew Mullin said, but one building at 32 School Ave. did catch fire at approximately 8:43 a.m. One person was inside the two-family when the fire began but no injuries were reported.The cause of that fire remains under investigation.Some of the other re...

WALTHAM, Mass. —

Firefighters responded to approximately 40 calls on Monday morning in Waltham, which roughly coincided with a power surge and outage that affected thousands of customers in the city.

Not all of the calls involved fires, Chief Andrew Mullin said, but one building at 32 School Ave. did catch fire at approximately 8:43 a.m. One person was inside the two-family when the fire began but no injuries were reported.

The cause of that fire remains under investigation.

Some of the other reported incidents involved electrical issues like damage to a power strip. Several traffic lights in the community were also out.

"I woke up to crazy noises, lights flashing on and off," said Tom Hart, a Waltham resident. "My wife told me there had just been what sounded like a gunshot and it blew out certain appliances in the house."

"It's troubling," Waltham mayor Jeannette McCarthy said. "We have to get to the bottom of this because we can't keep having all these power surges. It affects a lot of people, blows out all the traffic lights. Blows out everything."

Eversource spokesman Chris McKinnon said the company responded to a power outage just before 8:30 a.m. and is working to determine an exact cause of the outage. He said power was restored to almost all of the 6,000 affected customers within approximately one hour.

"Our crews, working with the City of Waltham’s wire inspector team, fire department and private electricians who we hired, went door-to-door and visited the homes of customers who reported any issues or concerns following this morning’s power outage and voltage surge. As part of that process, we inspected the electric equipment both inside and outside of those homes to ensure that our customers are safe," McKinnon said in a statement.

According to the Weston Fire Department, which reported sending an engine to help cover a station in Waltham, the Waltham Fire Department was "responding to numerous incidents while they deal with a major power issue."

The Belmont Firefighters Union also tweeted that one of their engines was dispatched to Waltham.

In October, another power issue in Waltham caused transformer fires, light signal failures and smoke in buildings. At the time, Eversource said a high voltage and equipment issue affected the utility company's Pine Street and Main Street substations.

'Abnormal voltage issue' causes transformer fires, other problems in Waltham, Massachusetts

McKinnon said Eversource customers in Waltham who have additional concerns should contact the company directly. According to McKinnon, Eversource crews would remain in the area Monday night to address any concerns as they arise.

Waltham Residents Impacted By Eversource Power Surge Can Submit Claims

The surge caused power outages and even sparked fires in Waltham on Monday. Residents can submit damage claims to the company.|Updated Thu, Jun 22, 2023 at 6:22 pm ETWALTHAM, MA — A power surge in Waltham on Monday caused a number of problems for residents and officials on Monday. Now, the company is likely to receive a number of damage claims.Waltham officials issued a notification on the city site reminding residents to submit damage claims to the company if they had any ...

The surge caused power outages and even sparked fires in Waltham on Monday. Residents can submit damage claims to the company.

|Updated Thu, Jun 22, 2023 at 6:22 pm ET

WALTHAM, MA — A power surge in Waltham on Monday caused a number of problems for residents and officials on Monday. Now, the company is likely to receive a number of damage claims.

Waltham officials issued a notification on the city site reminding residents to submit damage claims to the company if they had any related to the surge.

In an afternoon update on Monday, Eversource officials said employees were going door-to-door to check on electrical equipment and had noticed some damage.

Eversource provided Patch with a statement about the status of the claims process on Thursday evening:

"We are focused every day on maintaining and upgrading the local system to provide safe, reliable service to our customers, and we remain in close contact with the City of Waltham and our regulators as the detailed investigation into the exact cause of Monday’s power surge continues. The area is safe, and we take serious any concerns in the neighborhood. We have gone door-to-door to work with customers in the neighborhood one-on-one, and continue to encourage customers with additional concerns to reach out to us directly. Additionally, customers who need to file a claim for property damage can do so on our website. Once the review is complete, we'll contact each customer individually with the status of their claim."

Eversource officials said the surge resulted in power outages for approximately 3,000 Waltham customers. City officials also said the outage impacted traffic signals in the city.

Find out what's happening in Walthamwith free, real-time updates from Patch.

It was also blamed for multiple fires in the city.

To learn more about how to submit a claim to the company, click here.

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Power surge sparks thousands of outages in Waltham, did it also spark a fire?

Firefighters responded Monday morning to a fire in Waltham, Massachusetts, where thousands were without power, and investigators are working to determine if a power surge is to blame.The sound of fire alarms filled a Waltham neighborhood when flames erupted shortly before 9 a.m. in a multi-family home on School Avenue moments after a sudden surge of power.The fire is now out, and nobody was hurt, but some in town worry this could happen again if there's another power surge.“There was a loud pop that was inside my h...

Firefighters responded Monday morning to a fire in Waltham, Massachusetts, where thousands were without power, and investigators are working to determine if a power surge is to blame.

The sound of fire alarms filled a Waltham neighborhood when flames erupted shortly before 9 a.m. in a multi-family home on School Avenue moments after a sudden surge of power.

The fire is now out, and nobody was hurt, but some in town worry this could happen again if there's another power surge.

“There was a loud pop that was inside my house, and the TV went out, the lights went out. The phone went out,” said Jackie Thomas, who lost her power Monday.

Investigators are still trying to figure out if the electrical surge is to blame for the smoky fire. Six people live in the building, but only one -- a teenager -- was at home when it started and was able to get out safely.

Eversource said they responded to the power outage in Waltham just before 8:30 a.m. "and worked as quickly as safely possible and restored power to all affected customers within one hour." They said they are still working to determine the cause of the outage.

In all, Eversource says about 6,000 customers lost their electricity because of what happened.

"The bottom line today is making sure we do have a significant number of people out here, taking a look at all of the infrastructure to make sure it is safe," Chris McKinnon, with Eversource, said. "We have extra crews on scene, we have electricians that are going door to door right now to inspect their equipment inside their own home. On the other end of things, we're also checking all of our electric infrastructure to see if we can determine and get tot he bottom of exactly what caused this earlier this morning."

Besides the house, a small shed in neighborhood caught fire while firefighters responded to dozens of calls starting around 8:30 a.m.

”We had 40 calls within a very short amount of time so we’ve been trying to clear all those calls. Mostly surges, burnt out power strips, and whatnot," Fire Chief Andrew Mullin said.

It’s not the first surge Waltham has experienced in recent months. Last fall, an Upper Main Street neighborhood went through the same sort of thing.

”Eversource was good last time. They were very good. But we have to get to the bottom of what’s happening here because this is the second time we’ve had it,” Mayor Jeanette McCarthy said.

”What we need is a prevention plan from Eversource to making sure we actually understand how this is not going to happen again,” City Councilor Jonathan Paz said.

McKinnon said Eversource crews worked with the city's wire inspector team, fire department and private electricians to go to the homes of any customers who reported issues or concerns following Monday morning's power outage and voltage surge.

Crews inspected the electric equipment both inside and outside of those homes to ensure customers are safe, McKinnon said.

Eversource said it's still working to determine the cause of the outage and power surge, and any customers with additional concerns should reach out directly to the utility company. Crews will remain in the area Monday evening.

Belmont firefighters said on Twitter that they were responding to Waltham to cover their quarters after a large power surge was reported in the city. Cambridge firefighters said they also responded to the city.

The Weston Fire Department said on Facebook that it was covering Waltham and responding to numerous incidents while firefighters there dealt with "a major power issue."

The cause of the fire remains under investigation as Eversource says power has been restored to all of its customers. 

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