It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic All in House gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Copperas Cove, TX is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“My experience with these amazing home care professionals is as close to perfect as it”
“I invested $500 with Mrs Sandra and made $6500 within 6 days, Investment pay faster.”
“I work for this team and it's a wonderful team , great communication and support”
“I am a past client of this provider Ken and Bonnie were wonderful to work with.”
“Ken and Bonnie are wonderful people to help care for your loved ones. their staff”
“For those who are searching for qualified caregivers for their loved ones, contact Ken Thomas”
“Ken leads his Always Best Care Senior Services Agency with compassion for his clients and”
“Kenneth is kind, patient, experienced and knowledgeable. We are thankful to him for all his”
“Very professional and welcoming people so I would definitely recommend my friends and family to”
“The owner is so understanding and supportive of how I want my loved ones cared”
“Kenneth is knowledgeable and trustworthy. I can’t recommend him enough. You’re in good hands with”
“ALWAYS BEST CARE is certainly a warm & caring business owned & operated by Ken”
“I will be forever grateful for the love you showered upon us and my grandmother”
“My experience with these amazing home care professionals is as close to perfect as it gets! I have a dear friend that is in hospice and needed a little extra home care. Ken, the owner, was fast to respond to my call and started home care right away. I can't say enough good things about my experience with Always Best Care Senior Services' staff and owner.”
“I invested $500 with Mrs Sandra and made $6500 within 6 days, Investment pay faster. Every rich man you see today invested, it's not just their hardworks that makes them who they are today. So don't let someone else opinion stop you from investing on binary option trading. Start building your future and the future of your generations today Contact her now on.”
“I work for this team and it's a wonderful team , great communication and support for our clients, their family members and our caring team of staff .”
“I am a past client of this provider Ken and Bonnie were wonderful to work with. They were able to provide my mother with care and a very short notice. Their staff was some of the most caring people that I've ever met. Not only were they wonderful to my mother but also to my family. I would highly recommend using them.”
“Ken and Bonnie are wonderful people to help care for your loved ones. their staff was so caring to my mother and so nice to my family I highly recommend them to take care of your loved ones. I think there ought to be more than just five stars to give them”
“For those who are searching for qualified caregivers for their loved ones, contact Ken Thomas at Always Best Care Senior Services. Mr. Thomas provides an authentic and professional guiding hand when discussing available services for your precious senior family members. When it is time for a beloved senior to receive assistance, Mr. Thomas understands the importance of providing trustworthy and quality support.”
“Ken leads his Always Best Care Senior Services Agency with compassion for his clients and their families. He is a local senior care expert and leader in his community. If you are need of assistance in navigating your local senior care options, then do not hesitate to give Ken a call!”
“Kenneth is kind, patient, experienced and knowledgeable. We are thankful to him for all his efforts and for going above and beyond.”
“Very professional and welcoming people so I would definitely recommend my friends and family to Always Best Care in Boerne.”
“The owner is so understanding and supportive of how I want my loved ones cared for. He and his staff actually listen to what I would like done for my parents. Very thoughtful, very professional and very caring. It’s such a relief to have help in caring for my loved ones”
“Kenneth is knowledgeable and trustworthy. I can’t recommend him enough. You’re in good hands with Kenneth.”
“ALWAYS BEST CARE is certainly a warm & caring business owned & operated by Ken Thomas. I certainly would recommend them for you or your loved ones excellent care.”
“I will be forever grateful for the love you showered upon us and my grandmother”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting South Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Bella Sera Italian Restaurant or visit Welcome To Copperas Cove (Art Installation), don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
Request More Information
While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Copperas Cove, TX, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Copperas Cove, TX understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Copperas Cove, TX 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
COPPERAS COVE, Texas (KXXV) — On the night of January 3rd, a fire broke out at the Winters family home on 1001 South 27th Street in Copperas Cove. Bradley Winters, who had just returned from a trucking job, was relaxing after work when he noticed a "rotten egg" smell.As he searched for the source, he discovered a surge protector on fire. Attempting to extinguish it, the fire spread rapidly, engulfing the family home of over 40 years along with their possessions. Bradley narrowly escaped, but the loss has left the famil...
COPPERAS COVE, Texas (KXXV) — On the night of January 3rd, a fire broke out at the Winters family home on 1001 South 27th Street in Copperas Cove. Bradley Winters, who had just returned from a trucking job, was relaxing after work when he noticed a "rotten egg" smell.
As he searched for the source, he discovered a surge protector on fire. Attempting to extinguish it, the fire spread rapidly, engulfing the family home of over 40 years along with their possessions. Bradley narrowly escaped, but the loss has left the family devastated.
Brian Winters, Bradley's brother, recounted the events of that fateful night.
"He started to smell smoke, like the rotten egg kind of smell, and he was walking around the house looking," Brian said. "He found where it was coming from because the surge protector was on fire. He didn’t know what to do, so he started to try and slap the fire out with something, and it caught the blanket, and after that blanket caught on fire, it just went up in heat."
Their mother, Phyllis Winters, who had been staying with Brian in Liberty Hill due to her health concerns, was initially in disbelief.
"Brian came in and told me the house was on fire, and I didn’t believe it. I can’t believe it. I went and saw it and can’t believe it, still."
Despite the outpouring of support from their community, including a Kempner resident who opened her home to the Winters family, Brian expressed the grim reality they face. "Empty. Not very good. We don’t have a clue where to start," he said.
Bradley Winters has not visited the scene yet, finding it too painful to see the damage in person. He did speak with Red Cross officials who labeled the property a total loss.
The resilience and kindness of the community have provided some solace, but the Winters family is still grappling with their uncertain future. To support the Winters family and help them rebuild, please consider donating here.
Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
House Creek Elementary, Martin Walker Elementary, Copperas Cove Jr. High and Copperas Cove High School all received the honor, the district said.Credit: Copperas Cove ISD FacebookCOPPERAS COVE, Texas — Four campuses across Copperas Cove ISD have received a prestigious honor for their counseling programs, Copperas Cove ISD has announced.According to CCISD, House Creek Elementary, ...
House Creek Elementary, Martin Walker Elementary, Copperas Cove Jr. High and Copperas Cove High School all received the honor, the district said.
Credit: Copperas Cove ISD Facebook
COPPERAS COVE, Texas — Four campuses across Copperas Cove ISD have received a prestigious honor for their counseling programs, Copperas Cove ISD has announced.
According to CCISD, House Creek Elementary, Martin Walker Elementary, Copperas Cove Jr. High and Copperas Cove High School have all been awarded CREST honors by the Texas School Counselor Association (TSCA).
According to CCISD, CREST, which stands for Counselors Reinforcing Excellence for Students in Texas, recognized the schools for their "continued improvement in providing school counseling programs to demonstrate effective communication and a commitment to obtaining results" for the 2023-2024 school year.
The CREST Award was established in 2005 to recognize schools with outstanding counseling programs, said CCISD. The award reviews five categories: the introduction to the school and role of the professional school counselor, program implementation cycle, foundational components, four service delivery components and program curriculum.
House Creek Elementary earned the award for the third year in a row, according to the district. Christina Jacobs and former House Creek counselor and current Director of Behavioral Support Services Amy Simpson reportedly received the honors.
“The role of a school counselor is incredibly impactful, leaving a lasting positive influence on both students and staff,” Simpson said. “Whether it’s forming strong relationships with students, watching them grow and develop socially, empowering them to reach their fullest potential, helping them solve problems, advocating for meaningful change or witnessing their remarkable resilience, school counseling encompasses it all.”
Martin Walker Elementary reportedly earned the recognition for the second straight year, led by counselor Hillary Newton.
“Receiving the recognition of the CREST Award is confirmation for me that what I am doing is making a difference for students and it is worth the effort,” Newton said.
Copperas Cove High School and Copperas Cove Jr. High earned the honor for the first time, said CCISD.
Copperas Cove Jr. High is led by counselors Julie Armstrong and Yoshenobia Harris. Copperas Cove High School's efforts were led by counseling coordinator Melissa Dewald and counselors BrendaLiz Gomez, Maria Velarde, Jessica Salazar and Amy Trimm.
“It feels great to be recognized for what you love doing,” Harris said. “It gives you that extra confidence to know that your school’s program is doing wonderful things. I enjoy helping my students navigate the often-challenging transition from childhood to adolescence by offering a safe space to discuss concerns, develop coping mechanisms and make positive choices in their lives.”
“Earning the CREST Award is a moment of pride and validation for our entire counseling team,” Dewald said. “This accolade serves as recognition of the hard work, dedication and innovative approaches we implement to support the whole student. Together, we will continue to create a supportive environment for every student at CCHS.”
“To me, the CREST award validates our efforts to empower others and foster trust, understanding and growth in our students," Trimm added. "This is a shared achievement with the entire high school counseling staff that highlights the dedication we have to the role we play within CCISD.”
“I am truly honored to receive recognition through the CREST award," Velarde said. "I am deeply grateful for our incredible team and the opportunity to work together to showcase all the meaningful work we do with our students, faculty, staff, parents and community. This recognition is a validating experience, affirming that our efforts are both appreciated and valued.”
“The work of school counselors is essential to students’ success, from pre-K through post-graduation,” Simpson said. “The CREST Award recognizes the numerous ways school counselors positively affect the lives of those they serve, offering a unique and prestigious acknowledgement, particularly for school counseling programs in Texas.”
Cove Leader-PressSeveral Copperas Cove residents are seeking to change Copperas Cove ordinances to allow citizens ownership of more kinds of livestock.Current city ordinances prohibit roosters but allow residents to have up to 10 hens. No other livestock is currently allowed within Copperas Cove city limits. The Texas Constitution’s Bill of Rights, section 36, gives citizens the right to engage in agricultural practices, including raising livestockIn her efforts to help initiate a change in the city’s ...
Cove Leader-Press
Several Copperas Cove residents are seeking to change Copperas Cove ordinances to allow citizens ownership of more kinds of livestock.
Current city ordinances prohibit roosters but allow residents to have up to 10 hens. No other livestock is currently allowed within Copperas Cove city limits. The Texas Constitution’s Bill of Rights, section 36, gives citizens the right to engage in agricultural practices, including raising livestock
In her efforts to help initiate a change in the city’s ordinances, Copperas Cove resident Elena L. has organized a group which meets at the 1st Edition Book Store at 4 p.m. on Thursdays. The bookstore is located at 101 W. Avenue D.
Elena and other members of the group declined to share their full names due to worries about retaliation. The group plans to continue to meet on Thursdays leading up to the city’s Town Hall meeting in March wherein they will be given the opportunity to speak their case
“It’s up to the people to have their voices heard. It’s up to the people to say we’re not okay with it,” said Elena. “That’s the only way we can implement change.”
The Thursday meetings are open to the public and seek to allow residents the ability to talk about the issues and learn more about why residents should or should not be allowed to raise livestock and what, if any, rules should be in place.
Elena said that she raises livestock to help with some of her dietary issues.
“I can’t eat chicken. I can’t eat turkey. I can’t eat dairy, but if it’s fresh from either the cow or the goat, then I can have it,” said Elena. She also can eat rabbit stew.
She said that there are others in her position who cannot eat food with preservatives, additives, etc., that are in many store-bought foods. Raising one’s own animals or growing one’s own food also guarantees a food source should an emergency situation arise, or food sources become scarcer/more expensive. Elena said that it’s important to her to be able to provide for herself and for her family.
One woman who wished to remain anonymous stated that she feels that much of the food we eat has “poisons” in them, so she feels that growing one’s own food is a significantly healthier option.
Even smaller livestock can provide people with a variety of food options including eggs from ducks, chickens, geese; milk from miniature goats; and meat from animals such as rabbits and chickens.
Elena says that all of her animals are contained, and she said that this is true of everyone else she knows that raises livestock.
“Animal Control needs to be concerned with animals that are on the streets, not animals that are controlled,” said Elena. “It’s common courtesy not to have roosters, but I’d rather hear a rooster a couple times in the morning than listen to dogs barking for hours at a time.”
One of the concerns against owning livestock is that it might exacerbate the city’s already bad rodent problem, but members of the group said that goats actually help prevent rats by eating overgrowth and chickens will actually kill rats and mice.
1st Edition Book Store owner, Mario Vasquez, allows the group to use his store to meet.
“I’m not part of their group, but I understand them,” said Vasquez. Vasquez said that he has a friend who moved to America from Romania because of our country’s freedoms. She eventually was able to build herself a farm only for her area to be rezoned. The city then forced her to get rid of all of her animals.
“Education is needed on both sides,” said Vasquez. He said that while it’s important to understand city rules and why they exist, those in opposition should also learn about why others feel it’s important to own livestock and to understand that there is no harm in raising livestock so long as basic courtesy rules are followed.
Those interested in learning more are welcome to join in on future meetings, Thursday’s at 4 p.m. at 1st Edition Book Store or to join the City Hall meeting in March.
COPPERAS COVE, Texas (KXXV) — Since Metronet began offering services in Copperas Cove last spring, both local residents and the city have faced significant damage to pipes and property during installation. Now, some residents are expressing concerns that these issues continue, raising questions about what is being done to prevent further damage.“We’ve lost water twice because of Metronet,” Alicia Mitlyng, a Copperas Cove resident, said. “We lost water for almost an entire day once, and then there’s ...
COPPERAS COVE, Texas (KXXV) — Since Metronet began offering services in Copperas Cove last spring, both local residents and the city have faced significant damage to pipes and property during installation. Now, some residents are expressing concerns that these issues continue, raising questions about what is being done to prevent further damage.
“We’ve lost water twice because of Metronet,” Alicia Mitlyng, a Copperas Cove resident, said. “We lost water for almost an entire day once, and then there’s a boil notice after, each time.”
Metronet Strike Data Released
New data from Metronet reveals that from April 1 to November 30, 2024, Metronet and its contractors were involved in a total of 20 utility or gas/pipeline strikes. The strikes were classified as follows: 10 were due to mismarks, accounting for 50% of the total; 3 were incidental contacts (15%); and 7 strikes (35%) were categorized as "inquire," where Metronet was deemed at fault.
During the same period, 228 residential service tickets were submitted by Copperas Cove residents. Of these, 40 tickets (18%) were resolved within 24 hours, 80 tickets (35%) were addressed within 4 to 7 days, and 52 tickets (23%) took 8 or more days to resolve. Seven tickets remained in progress by the end of November 2024, and 2 tickets were still open as of that date.
“I know the city comes out and marks the lines. I’ve seen flags and spray paint where they mark everything. So either someone’s cutting corners by hiring people who don’t know what they’re doing to save money, or they’re just not paying attention while doing the work,” Mitlyng said.
Metronet Responds
In a statement to 25 News, Metronet addressed the concerns of residents and outlined efforts to resolve the issues:
“Metronet takes great pride in being a community-focused provider and deeply values our partnerships with the cities we serve. We recognize the challenges that arise from any type of municipal infrastructure enhancement project. These are not issues we take lightly, and we sincerely apologize for any disruption to residents and businesses.
“With safety being of utmost importance, we are continuing to work with the City of Copperas Cove to minimize any future issues. In response to these challenges, Metronet has implemented measures to work collaboratively with the City of Copperas Cove and focus on additional training for our subcontractors and consistent, open communication with the city as we progress. We are grateful for their support as we have worked to improve together.
“We are fully committed to completing this project as quickly and safely as possible while minimizing inconvenience and building lasting benefits for the community. Our 100% fiber-optic network will bring reliable, lightning-fast internet service to Copperas Cove, fostering long-term connectivity and growth. Any resident concerned about construction or property restoration may submit a ticket via Metronet 's construction website at construction.metronet.com.”
City of Copperas Cove Weighs In
Meanwhile, the City of Copperas Cove also provided a statement to 25 News, emphasizing its communication with Metronet and its commitment to ensuring that Metronet adheres to agreed-upon operating conditions:
“The City of Copperas Cove coordinates at least bi-weekly on Metronet's planned activities in the city and communicates almost daily with their subcontractors. Metronet agreed to operating conditions set by the City in 2024. The City communicates consistently and immediately with Metronet whenever these conditions are not met. When residents and businesses encounter an issue caused by Metronet activities, Metronet has generally addressed those issues directly with the impacted resident or business.”
“I don’t think – I can’t say the internet’s not worth it because a lot of people work from home now – but I don’t know, maybe make sure you’re hiring people who actually pay attention and do their job right to avoid damaging so many people’s property, because somebody’s home flooded,” Mitlyng said.
The City of Copperas Cove urged residents or businesses affected by Metronet’s activities to reach out to Metronet’s assigned community liaison directly at: Kelly Parker, Metronet City Relations Manager, [email protected] or (270) 454-3060.
830.888.9559
