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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Tow, TX

Home Care Tow, TX

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Fort Concho National Historic Landmark gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Tow, TX is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Tow, TX

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“I work for this team and it's a wonderful team , great communication and support for our clients, their family members and our caring team of staff .”

Antoinette G.
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TESTIMONIALS

“Ken and Bonnie are wonderful people to help care for your loved ones. their staff was so caring to my mother and so nice to my family I highly recommend them to take care of your loved ones. I think there ought to be more than just five stars to give them”

Mark A.
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TESTIMONIALS

“Ken and Bonnie were wonderful to work with. They were able to provide my mother with care and a very short notice. Their staff was some of the most caring people that I've ever met. Not only were they wonderful to my mother but also to my family. I would highly recommend using them.”

Mark A.
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TESTIMONIALS

“Very professional and welcoming people so I would definitely recommend my friends and family to Always Best Care in Boerne.”

Laurie K.
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TESTIMONIALS

“The owner is so understanding and supportive of how I want my loved ones cared for. He and his staff actually listen to what I would like done for my parents. Very thoughtful, very professional and very caring. It’s such a relief to have help in caring for my loved ones”

Kristen B.
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TESTIMONIALS

“ALWAYS BEST CARE is certainly a warm & caring business owned & operated by Ken Thomas. I certainly would recommend them for you or your loved ones excellent care.”

Shirley S.
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TESTIMONIALS

“Kenneth is kind, patient, experienced and knowledgeable. We are thankful to him for all his efforts and for going above and beyond.”

Chae S.
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TESTIMONIALS

“For those who are searching for qualified caregivers for their loved ones, contact Ken Thomas at Always Best Care Senior Services. Mr. Thomas provides an authentic and professional guiding hand when discussing available services for your precious senior family members. When it is time for a beloved senior to receive assistance, Mr. Thomas understands the importance of providing trustworthy and quality support.”

Melissa C.
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TESTIMONIALS

“Ken leads his Always Best Care Senior Services Agency with compassion for his clients and their families. He is a local senior care expert and leader in his community. If you are need of assistance in navigating your local senior care options, then do not hesitate to give Ken a call!”

Kelly B.
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TESTIMONIALS

“Kenneth is knowledgeable and trustworthy. I can’t recommend him enough. You’re in good hands with Kenneth.”

Chae S.
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TESTIMONIALS

“I will be forever grateful for the love you showered upon us and my grandmother”

Jill &.

What is Non-Medical Senior Care in Tow, TX?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Tow, TX

Types of Elderly Care in Tow, TX

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Tow, TX
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Tow, TX
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Ballinger City Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Tow, TX
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Chart House or visit Towle House Historic Marker, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Tow, TX

Benefits of Home Care in Tow, TX

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Tow, TX, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Tow, TX

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your TX's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Tow, TX

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Tow, TX understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Tow, TX

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Tow, TX

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Winters Assisted Living Inc
  • Double Creek Assisted Living and Memory Care
  • Shenandoah Villa Assisted Living
  • A Touch of Home Assisted Living
  • Tran's Senior Oasis, Assisted Living Facility, Personal Care home for seniors
  • Senior Citizens Nursing Home
Home Care Tow, TX

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Tow, TX

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Tow, TX 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Tow, TX

Latest News in Tow, TX

Central Texas boy who loves ‘all things with wheels’ surprised by multiple tow trucks during his birthday

BELTON, Texas (KWTX) - A 3-year-old Central Texas boy who loves “all things with wheels” was surprised at his birthday party by multiple tow truck companies who responded to a Facebook post by a mom looking to make her son’s day extra special.Ivonne Soto, who is new to Central Texas over the past 18 months, posted on The Belton, TX – City Watch Facebook page that she was looking for one tow truck driver to help surprise her son Isan but what she never expected was the overwhelming community response from comple...

BELTON, Texas (KWTX) - A 3-year-old Central Texas boy who loves “all things with wheels” was surprised at his birthday party by multiple tow truck companies who responded to a Facebook post by a mom looking to make her son’s day extra special.

Ivonne Soto, who is new to Central Texas over the past 18 months, posted on The Belton, TX – City Watch Facebook page that she was looking for one tow truck driver to help surprise her son Isan but what she never expected was the overwhelming community response from complete strangers.

Nearly a hundred people commented and in the end four tow trucks from three different companies in Temple all showed up to help.

“It was heartwarming. It was really nice to know that people even in the community commenting on the post, they were doing this to make it a special day for my son without knowing my son,” Ivonne said.

“We are fairly new to the area, so I was not expecting it to get to this. It’s nice to know there are people out there like this that will take time out of their busy day to see a smile on a little kid’s face.”

Isan had the time of his life enjoying the tow trucks. His mom said he’s always been obsessed with the large trucks but never had a chance to see one up close.

“Ison was able to maneuver around the tow trucks and take pictures and go on them and it was a lot of fun,” she said. “He loved it and I know all our friends and family who came like it too did too.”

Ivonne’s original post asked for “someone in the area who has a tow truck to decorate with balloons and a birthday banner to surprise my son for his 3rd birthday in 3 weeks.”

In the end, Nick Mattson from Wards Towing in Temple, father/son duo Matthew and Riley Jarma from Temple Towing and Reagan Cosper and Michael Ginnis from Rapid Recovery Towing all turned up on her street to grant his wish.

“They honked their horns and went all out,” she said.

Ivonne said it was an experience her entire family, including the birthday boy, will never forget.

“It was a really heartwarming experience to know that these men took time out of their busy day to make it a special day for my son,” she said.

Copyright 2023 KWTX. All rights reserved.

Towing Spring Pros Launch New Towing And Roadside Assistance Services In Spring, Texas

Spring, Texas, Jan. 11, 2023 (GLOBE NEWSWIRE) -- Towing Spring Pros is a certified full-service towing and roadside assistance provider that offers a variety of high-quality and affordable services, such as RV towing, accident recovery towing, light duty towing, flat tire towing, car lockout, out-of-gas refill, and a premium wrecker service.They have now opened their services in Spring, Texas, next to Spring Lakes and Spring Park Village, where they have employed a team of local towing professionals and technicians who are committed t...

Spring, Texas, Jan. 11, 2023 (GLOBE NEWSWIRE) -- Towing Spring Pros is a certified full-service towing and roadside assistance provider that offers a variety of high-quality and affordable services, such as RV towing, accident recovery towing, light duty towing, flat tire towing, car lockout, out-of-gas refill, and a premium wrecker service.

They have now opened their services in Spring, Texas, next to Spring Lakes and Spring Park Village, where they have employed a team of local towing professionals and technicians who are committed to serving their local community by providing an immediate response, a great support service and reliable towing Spring TX.

A Non-Stop Service

When you need a tow truck Spring TX, then Towing Spring Pros provide a non-stop service that prioritizes availability and a fair cost assessment so that you can rest assured you will always receive a transparent price.

Their trained and expert team can offer you roadside assistance or quality towing any time, day or night (including holidays and weekends) with their emergency towing service that ensures their dispatch center is open 24/7 to help you in your time of need.

Towing Spring Pros uses only the latest tow trucks, equipment, and tools to make sure they can efficiently assist you with any car-related problems and will always place emphasis on making sure that, regardless of the situation, you will be safe from further harm and that no further damage occurs to your vehicle.

As a fully licensed towing service Spring TX, Towing Spring Pros has extensive experience with different vehicles and offers a wide variety of top towing services. These include:

Along with these expert towing services, Towing Spring Pros also provide reliable roadside assistance Spring TX that can help you get your car back on the road.

Car Lockout

If you have found that your keys are locked inside your vehicle, or that they have become damaged or lost, then before turning to a costly locksmith service that may take time to get to your location, choose the skilled professionals at Towing Spring Pros.

Their team has been trained to help you with any car lockout situation and are familiar with a wide range of vehicles, as well as a selection of key types, including transponder keys.

Battery Jump Start

When your car’s battery requires a jump start, and you lack the necessary tools or an additional car to help you, Towing Spring Pros can assist you.

Whether you have run out of gas on a busy highway or just in front of your house, will bring you the required fuel that your car needs so that you don’t have to leave your car unattended.

To find out more about Towing Spring Pros and to see a full list of their towing and roadside assistance services, please visit their website at .

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Ask Amy: Does a tow truck driver have to stop if you catch them mid-hookup?

It’s so frustrating to walk out to your parking spot and your car has been towed. What if you catch the tow truck driver in the act of hooking up your car - do they have to stop? What if they ignore you? It might not be too late if you see the tow truck driver in action.We introduced you to nurse Laura LaBry. She was towed while visiting a patient a...

It’s so frustrating to walk out to your parking spot and your car has been towed. What if you catch the tow truck driver in the act of hooking up your car - do they have to stop? What if they ignore you? It might not be too late if you see the tow truck driver in action.

We introduced you to nurse Laura LaBry. She was towed while visiting a patient at an apartment complex in Pasadena.

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“My car was towed by a window as I watched it,” she told us.

LaBry contacted us because she thought she was unjustly towed. But we did some checking and found out that every car that parks at the complex must have a permit. So even though there were empty spots it was a legal tow. But this did have us looking into the tow rules in Texas and we wanted to share helpful information.

Question: What if you run out and see your car getting towed away? Do they have to stop?

Answer: It depends. The Texas Department of Licensing and Registration (TDLR) tells us if your vehicle is not fully hooked up, the driver must release your car without charging any fees. You do not need to prove ownership.

If the car is fully hooked up, but has not left the parking lot, they should stop - but you’ll have to pay a drop fee to get the vehicle back.

The max drop fee is $135 for a car and $190 for a truck or SUV. There are some higher rates for very heavy vehicles like 18-wheelers.

A tow truck driver must accept cash, credit and debit cards as payment for the drop charge.

Question: What if the tow truck driver won’t stop?

Answer: TDLR tells us to let them take the car. Don’t try to run after or jump on the vehicle to stop them. (Yes, it’s been done.) Take videos and pictures and be sure to get the tow company name in the video.

Then file for a tow hearing with the Justice of the Peace. You have 14 days to do that.

Tow fees are regulated

Tow fees are regulated by the state - so the max you should ever pay for a tow is $272 for a car, and $380 for an SUV or truck. There are other fees for heavier types of vehicles.

Fees could vary by county - but they can never charge more. These fees are evaluated every two years.

If your car has been towed away then you can find your car by calling the telephone number posted on the tow-away sign. The state of Texas has detailed information in the laws regarding tow trucks.

TDLR tells us none of these rules apply for repo cases.

About the tow boot: If your car has a boot attached, call the telephone number listed on the warning sticker attached to the window. TDLR warns that you should not try to remove the boot or drive with the boot attached because you will damage your vehicle.

If you have a question for Amy and the team, email us at [email protected] and we will work to find you an answer.

Copyright 2022 by KPRC Click2Houston - All rights reserved.

North Texas Driver Gets Tollway Bill for Towed Vehicle

Getting a tow to the repair shop can be costly, but there's another fee tacked on you may not know about.It all has to do with the route the tow truck driver takes to the mechanic shop.It's not a huge amount of money, but it's a bill you may not realize is coming your way. It's a bill Steve Gill didn't expect either."I travel early morning, so I'm usually at work by 5 a.m.," Gill said.He was on the road one of those mornings when he experienced car trouble."My car just stopped. The engine fai...

Getting a tow to the repair shop can be costly, but there's another fee tacked on you may not know about.

It all has to do with the route the tow truck driver takes to the mechanic shop.

It's not a huge amount of money, but it's a bill you may not realize is coming your way. It's a bill Steve Gill didn't expect either.

"I travel early morning, so I'm usually at work by 5 a.m.," Gill said.

He was on the road one of those mornings when he experienced car trouble.

"My car just stopped. The engine failed," he said.

A wrecker picked up his truck and gave him a ride to the repair shop.

"I was riding in the cab of the transport vehicle. I did see on their windshield they had a toll tag," Gill said.

Even though his car never touched the road, and it was the tow truck driver who chose the toll roads, the bill for the toll went to Gill — not the towing company.

"I avoid the toll roads at all cost. I never take the toll roads unless I specifically have to," Gill said.

But he got a bill for $22, and the North Texas Tollway Authority says he has to pay.

The Texas Transportation Code says that if they don't collect a toll while the car is being driven or towed, the authority shall send an invoice.

"It did not seem right at all," Gill said.

Gill contacted NBC 5 Responds for help, and since he was towed on a TEXpress lane we encouraged him to contact the Texas Department of Transportation for help. TxDot agreed to pass the toll charge to the tow company instead of Gill, and he was finally credited $22.

"There was a lot of research to be done. There's a point to be made. It was very much the principle of the thing," Gill said.

NTTA tells NBC 5 that because the camera system that does the billing is automated, the bill could go to the tow truck, the car being towed or even both of them. The law allows them to collect tolls from everyone. But if you reach out, they may consider an adjustment for the tow, just like they did in Gill's case.

Longhorns Extra Points: Texas kisses Big 12 goodbye with a championship

ARLINGTON — In its final year as a member of the Big 12, Texas won its first conference championship since 2009. The Longhorns defeated Oklahoma State 49-21 on Saturday afternoon in the league championship game.“I couldn’t be more proud of these guys and more happy for them,” Texas coach Steve Sarkisian said. “And ...

ARLINGTON — In its final year as a member of the Big 12, Texas won its first conference championship since 2009. The Longhorns defeated Oklahoma State 49-21 on Saturday afternoon in the league championship game.

“I couldn’t be more proud of these guys and more happy for them,” Texas coach Steve Sarkisian said. “And couldn’t be happier for Longhorn Nation. I know it’s been a long time coming. I know everybody’s starving for this championship. So to get it on our final game in the Big 12, I hope everybody enjoys this as much as we do.”

READ MORE: Texas puts together most complete performance of season

Quarterback Quinn Ewers had his best game as a Longhorn, going 35-of-46 for 452 yards, four touchdowns and one interception. Running back Keilan Robinson led all rushers with 75 yards, while tight end Ja’Tavion Sanders and wide receiver Adonai Mitchell both had more than 100 receiving yards.

While Texas’ (12-1) status in the College Football Playoff is still uncertain, what is clear is that Sarkisian has brought the program back to a level that it has not been at since the Mack Brown era ended in 2013.

Here are other takeaways from Texas’ Big 12 championship win:

Recent history against Oklahoma State

Before Saturday’s game, Sarkisian was 0-2 against Oklahoma State as Texas head coach. Both losses to the Cowboys featured blown leads and an inability to finish games. Texas had double-digit leads in both of those games, only for Oklahoma State to make a comeback.

“I thought back during this week to what happened last year (against Oklahoma State),” Ewers said. “I didn’t play my best game. I threw three interceptions. To come out here against the same group of characters was awesome to go out there and play what I believe is my true game.”

Establishing the culture

Sarkisian gave a lot of credit to Robinson for doing the little things that set up the culture of his program. Robinson transferred from Alabama to Texas in time for Sarkisian’s first season as head coach.

“I think he was a big component to kind of show the way of how important special teams is, how important the little things are to developing kind of the mindset of our team,” Sarkisian said. “And he hasn’t changed. It’s three years later and he’s scoring a touchdown and then covering the kickoff. That’s what we expect from our guys. That’s the standard in which we play.”

Robinson was at Alabama when Sarkisian was the offensive coordinator for the Crimson Tide. At Alabama, Robinson played in eight games as a freshman in 2019 before redshirting in 2020.

In Sarkisian’s first year at Texas, Robinson played a big role in showing the other Longhorns how their new head coach operated.

“The way that he wants to do things, this is how we’re going to practice, this is what this week is going to be like, this is what this bowl game week is going to be like, just stuff like that. (I was) just showing these guys like his style and just the expectations,” Robinson said.

Against Oklahoma State, Robinson ran for 75 yards and two touchdowns on four carries. His longest touchdown run of the day was 57 yards.

Yormark’s comments

In Texas’ 57-7 win over Texas Tech in the regular-season finale against Texas Tech, the big screen played a video clip of Big 12 commissioner Brett Yormark’s comments from a Red Raiders event over the summer.

Yormark told Texas Tech to “take care of business in Austin.” Last season, the Red Raiders upset the Longhorns in Lubbock with a 37-34 overtime win.

The Big 12 commissioner, who was in Austin for the game last week, addressed the situation before Saturday’s conference game.

“I never go backwards,” Yormark said to reporters. “I never go back. I enjoyed my time in Austin. I was there with my son. I embrace the moment. The fans were great. One thing I love about the fans in college sports because as you know, I’ve only been in it for 16 months, (I) love the passion and they’re showing their passion. And I love it.”

Offensive powerhouse

Multiple Texas offensive players reached milestones in Saturday’s win. Ewers set new career highs in completions and passing yards, as well as setting a record for most passing yards in a Big 12 championship game.

Mitchell became the eighth receiver in program history to have at least 10 touchdowns in a single season.

Wide receiver Xavier Worthy has an active streak of 38 consecutive games with a reception, which is the third-longest in program history.

Sanders notched 105 receiving yards Saturday, bringing him to 1,220 career receiving yards, which is the second-most in program history.

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