The Most Reliable Senior Care
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What drives our passion for expert care services
To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere
To be the leader in compassionate senior care
We are committed to providing you with the best care for your specific needs
In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.
In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.
Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.
Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.
Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.
Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!
Our vision:
The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.
Service coverage
Always Best Care Senior Services provides senior care in Alamance County, Guilford County, Orange County, Randolph County, Caswell County, Rockingham County & Person County.
Call today (336) 270-4352
Or email [email protected]
2260 South Church Street, Suite 601-603, Burlington, NC 27215
Always Best Care combines national strength and standards with local accessibility and personal service. Samantha Loy, the owner of Always Best Care-Alamance-Guilford, is a local resident and takes great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved one's best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!
Care Consultation
The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.
The meeting will consist of:
Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients. We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you. Some key home care services we provide include:
Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need. Take the first step with us – contact your local Always Best Care representative today.
We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones
We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way
Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs
Your local Always Best Care team helps families throughout Burlington and surrounding areas
ALWAYS THERE FOR YOU ALWAYS BEST CARE
“Great company!”
“I could not possibly give enough stars for this service. I had a lifesaving experience”
“Karla dixon is truly a great person for the community. She is compassionate and very”
“Karla Dixon is an amazing asset to the community and Always Best Care in Burlington,”
“I have been able to personally witness Karla at work and her dedication is unmatched!”
“ABC Senior Services provides great service to our community. And no one exemplifies that service”
“Always Best Care is such a blessing to our community. Karla Dixon is an absolute”
“Karla Dixon is an exceptional Director of Community Relations at Always Best Senior Care Services.”
“I have had the pleasure of working closely with Karla and Stephen. You can tell”
“Mom was always well taken care of, fed, and content when we got home. Paula”
“Our family uses Torrie with Always Best Care in Burlington to help take care of”
“Karla Dixon, is great to work with and always helpful. Would recommend contacting her for”
“I cannot say enough great things about Karla Dixon at Always Best Care. From the”
“Great care and even better communication. The admin team is so helpful and kind, willing”
“We have been using Always Best Care in Burlington since October, 2025. Karla Dixon has”
“From the outside looking in, you don’t always see the care, patience, and dedication that”
“Karla Dixon helped my mom with in-home care and eventually, finding an assisted living facility.”
“Karla has been such a great help to the community.”
“Karla Dixon is very helpful, friendly, and knowledgeable! Highly recommend!”
“If you are looking for in home care services for your loved one, Always Best”
“Reliable, caring, and professional—Always Best Care is awesome!”
“Seeing the care they provide, I’d highly recommend them to any family in need of”
“Warren’s Drug Store is so thankful for Karla from Always Best Care and our partnership”
“5 stars all the way—professional, compassionate, and reliable. You can tell they genuinely care!”
“Great company!”
“I could not possibly give enough stars for this service. I had a lifesaving experience with Always Best. Everyone from top to bottom were so wonderful and helpful. I called on a Sunday after hours and we had an assessment by Monday. Leslie had us an interview with a top notch care facility by Tuesday. She even took time out of her day to join me on the tour. The caregivers are all wonderful. I can’t say enough good things. They literally saved us. I would not only recommend, I would shout it from the rooftops. You will not find a more dependable, helpful, or caring service.”
“Karla dixon is truly a great person for the community. She is compassionate and very helpful.”
“Karla Dixon is an amazing asset to the community and Always Best Care in Burlington, NC.”
“I have been able to personally witness Karla at work and her dedication is unmatched! She is excellent.”
“ABC Senior Services provides great service to our community. And no one exemplifies that service and what it means to be a great caretaker more than Karla Dixon. She is amazing both to work and care alongside.”
“Always Best Care is such a blessing to our community. Karla Dixon is an absolute joy to work with. Her empathy and dedication are unmatched. She always goes above and beyond.”
“Karla Dixon is an exceptional Director of Community Relations at Always Best Senior Care Services. She is compassionate, knowledgeable, and truly dedicated to helping seniors and their families navigate the care process with confidence. From the first interaction, Karla demonstrates professionalism, kindness, and genuine concern for each person’s unique needs. She takes the time to listen, answer questions thoroughly, and ensure families feel supported every step of the way. Her communication is outstanding, and she consistently goes above and beyond to connect people with the right resources and quality care. If you’re looking for someone who is trustworthy, caring, and passionate about serving the community, I highly recommend Karla Dixon and the team at Always Best Care Senior Services. Her Commitment to excellence and heartfelt compassion make a lasting difference in the lives of those she serves.”
“I have had the pleasure of working closely with Karla and Stephen. You can tell how much pride they have in their jobs by how much care they show. You know that you’ll always receive the best care with Always Best Care”
“Mom was always well taken care of, fed, and content when we got home. Paula and Takara went above and beyond our expectations. Always Best Care was easy to make appointments with and followed through on questions we had. Thank you for your care of my mother!”
“Our family uses Torrie with Always Best Care in Burlington to help take care of my 94 yr old Mom. Torrie is amazing! Mom absolutely loves her!! Torrie is so kind and so good with her. We wish we could have Torrie full time, we would! Very grateful for Torrie! God bless this angel!”
“Karla Dixon, is great to work with and always helpful. Would recommend contacting her for home care needs or referral services for senior living options.”
“I cannot say enough great things about Karla Dixon at Always Best Care. From the very beginning, Karla demonstrated genuine compassion, professionalism, and a deep understanding of what families go through when seeking care for a loved one. She takes the time to truly listen and makes sure every concern is addressed with patience and clarity. Her communication is excellent, and she goes above and beyond to ensure that both clients and their families feel comfortable and confident in the care being provided.”
“Great care and even better communication. The admin team is so helpful and kind, willing to help anyway they can.”
“We have been using Always Best Care in Burlington since October, 2025. Karla Dixon has been a great ally and advocate for us and has always been available to help us have the best experience we can have. She has returned calls on weekends and at night if it means getting an answer or solving a problem. She goes above and beyond and really cares about her clients.”
“From the outside looking in, you don’t always see the care, patience, and dedication that goes into what they do—but it’s there every single day. Truly grateful for a team that goes above and beyond, even when no one’s watching.”
“Karla Dixon helped my mom with in-home care and eventually, finding an assisted living facility. She and her team were easy to work with, plus she did the hard work for us and found a great fit for my mom (just signed the contract to move in). I recommend using Karla’s services for helping you navigate a trying time.”
“Karla has been such a great help to the community.”
“Karla Dixon is very helpful, friendly, and knowledgeable! Highly recommend!”
“If you are looking for in home care services for your loved one, Always Best Care is the answer! The dedication received by all staff is unmatched.”
“Reliable, caring, and professional—Always Best Care is awesome!”
“Seeing the care they provide, I’d highly recommend them to any family in need of in home care! Lots of options, flexibility and accommodations made for those that need it!”
“Warren’s Drug Store is so thankful for Karla from Always Best Care and our partnership with that organization! Karla is a great resource for senior care placement and recognizing solutions to best help patients. She goes above and beyond with her time and effort to make sure the patients and family needs are met during an important transitional period. We are blessed to have such a supportive relationship!”
“5 stars all the way—professional, compassionate, and reliable. You can tell they genuinely care!”
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