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What drives our passion for expert care services
To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere
To be the leader in compassionate senior care
We are committed to providing you with the best care for your specific needs
In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.
In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.
Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.
Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.
Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.
Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!
Our vision:
The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.
Service coverage
Always Best Care Senior Services provides senior care in Alamance County, Guilford County, Orange County, Randolph County, Caswell County, Rockingham County & Person County.
Call today (336) 270-4352
Or email [email protected]
2260 South Church Street, Suite 601-603, Burlington, NC 27215
Always Best Care combines national strength and standards with local accessibility and personal service. Samantha Loy, the owner of Always Best Care-Alamance-Guilford, is a local resident and takes great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved one's best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!
Care Consultation
The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.
The meeting will consist of:
Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients. We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you. Some key home care services we provide include:
Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need. Take the first step with us – contact your local Always Best Care representative today.
We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones
We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way
Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs
Your local Always Best Care team helps families throughout Burlington and surrounding areas
ALWAYS THERE FOR YOU ALWAYS BEST CARE
“Abigail with Always Best Care is a great community partner. She’s an asset to the”
“We would like to give a shout out to some of the caregivers. We are thankful”
“We have used Always Best for 2 years for my Dad before he passed &”
“Sara Bynum is the best example of a CAREGIVER! Caring is her specialité..She is always”
“Our family has been pleased with ABC services, thankful for a company to be able”
“I’m in need of a caregiver for my son and Always Best Senior Care is”
“Caregivers (Raina & Aiyana) are very caring and helpful to my father’s needs,”
“My husband’s caregiver Taylor is so very patient with him. She does her work without”
“Britiany has been caring for my mom almost 4 years. She is so kind and”
“Caring staff. Patient portal for family. Quick replacement/fill in caregiver.”
“The staff has been very helpful. Michelle is very helpful and friendly.We have never had”
“We were worried at first with someone taking care of mom. Melanie put us at”
“God has allowed angels to be on earth to help us. My family is blessed”
“Always Best Care Senior Services has been nothing but professional,nice and very helpful and informative”
“Harvey has become a part of our family! He is so kind and considerate to”
“I have worked with about 6 agencies over the last 3 years and Samantha and”
“You could give Connie Rangel-Ledezma a bonus every day because she is that special to”
“We have been using Always Best Care Senior Services for my mom since early January”
“Always Best Care quickly responded when my mother needed in-home care. They were the only”
“These 5 stars are specifically for our caregiver, Janet. Janet is very dependable and conscientious.”
“Always Best Care and their staff has been wonderful. Shentellia is an incredible caregiver. Delightful”
“We have been using Always Best care for several years, first with my mom and”
“Always Best Care is wonderful! I highly recommend for you senior care needs! Their team”
“Amazing service from ABC Senior Services! We had never used a service before and heard”
“Always happy to use Always Best Care! This company is reliable, trustworthy, and honest. I”
“Abigail with Always Best Care is a great community partner. She’s an asset to the company and always shows up with a smile!”
“We would like to give a shout out to some of the caregivers. We are thankful to have Ms Loretta as a caregiver, she’s very giving, a sweet person, and she works very hard to help us. Such a blessing for Mike and myself. Taylor has such a contagious smile and is so calming for Mike. Always willing to help out however he can. A blessing to us. Tena jumps right in right away as she arrives and is so caring , willing to do whatever task to help ensure all is taken care of and cared for while she’s here. What a blessing Tonya has been for Mike, a contagious caring attitude and willingness to step in and takeover with all things while she’s here. So thankful she’s been put on our caregiver schedule.”
“We have used Always Best for 2 years for my Dad before he passed & now 2 years for my Mom. They are the best! Laura J. With Always Best is phenomenal. She is always pleasant & prompt. She is always willing to go a step beyond to help my Mom in every way with the best attitude!”
“Sara Bynum is the best example of a CAREGIVER! Caring is her specialité..She is always prompt, cheerful, patient, industrious, generous, personable, organized, and, additionally, has a delightful sense of humor. I can’t sing her praises loud enough!”
“Our family has been pleased with ABC services, thankful for a company to be able to rely on for my Dad’s care.”
“I’m in need of a caregiver for my son and Always Best Senior Care is one of the companies that I contacted. Although they were unable to provide services to us (through no fault of their own) mallory trip time to refer us to a company, including phone number to contact for services. She was very helpful, kind, and attentive to our needs. I appreciate the time they took to assist me the best way they could.”
“Caregivers (Raina & Aiyana) are very caring and helpful to my father’s needs,”
“My husband’s caregiver Taylor is so very patient with him. She does her work without supervision. We are proud to have her in our home. Sincerely, Jack & Lou”
“Britiany has been caring for my mom almost 4 years. She is so kind and patient and willing to help in any way she can. We value Britiany and think of her as family now. We have been so pleased the way in which Always Best Care has worked with us.”
“Caring staff. Patient portal for family. Quick replacement/fill in caregiver.”
“The staff has been very helpful. Michelle is very helpful and friendly.We have never had to have service like this before so we weren’t sure of what to expect. Things have been very good and everyone has been so easy to work with. It makes it easier on everyone in the family. I am thankful to have Michelle come and help us and to the rest of the company for their help and understanding.”
“We were worried at first with someone taking care of mom. Melanie put us at ease. She is such a big help. Thank you Melanie, thank you all best!!”
“God has allowed angels to be on earth to help us. My family is blessed to have one of those angels named Theresa who cares for my mother. Theresa is caring, soft spoken, loving and very nurturing in the excellent care she gives to my mother. We are so very thankful and blessed to have her in our lives! Thank you Theresa and Always Best Care!”
“Always Best Care Senior Services has been nothing but professional,nice and very helpful and informative about their healthcare opportunities. My family and myself have been very pleased with Carmen Rhodes our caregiver.She’s very kind,compassionate and knowledgeable about her job .Great job matching us with one of your Always Best Care Senior Services employee.”
“Harvey has become a part of our family! He is so kind and considerate to my father as he cares for him daily. His compassion and desire for the elderly is shown each time he comes to his house. If it were not for Harvey, I would not be able to work, nor would I have peace of mind that Daddy is being taken care of. Thank you Harvey for all that you do and the love that you show to daddy.”
“I have worked with about 6 agencies over the last 3 years and Samantha and her team at Always Best Care have been helpful, caring and supportive! They have been there for the unexpected and for the day to day care of my husband. When I need anything, even just a calm voice on the phone, they are there. Our caregiver, Maggie, has become a wonderful part of our family. She truly loves her job and taking care of Tony. She helps me to be less stressed taking care of my husband.”
“You could give Connie Rangel-Ledezma a bonus every day because she is that special to us. Without her, Bob would not be where he is today. She is valued by us and we hope by you! Give her 2 bonuses!!”
“We have been using Always Best Care Senior Services for my mom since early January 2023. They have done a great job of sending wonderful qualified caregivers that genuinely care for our mom. A special shout out to Alexandra Bennick, Wendy Hare, Stella Pride, Savannah Buckland and Aiyana Wright for all their hard work and wonderful care they have given mom. Not only do they do a great job caring for mom, but they clean house, prepare meals, clean dishes and many other household chores. They give my dad and the children a great sense of trust and security knowing she is being well taken care of!”
“Always Best Care quickly responded when my mother needed in-home care. They were the only care giver in Burlington that would provide care for 1 hour shifts and quickly addressed any concerns we had. We thank all of the care givers for their service, but Letitia stood out as the best. Her service for my mother was top notch.”
“These 5 stars are specifically for our caregiver, Janet. Janet is very dependable and conscientious. She is also very smart and is able to solve any problems that may arise without my help. Also, I respect her opinion on the ways to improve her care of my husband.”
“Always Best Care and their staff has been wonderful. Shentellia is an incredible caregiver. Delightful person and amazing cook. We are thankful for everything ABC and Shentellia has done for us.”
“We have been using Always Best care for several years, first with my mom and then after her passing, they continued with our father. The line of communication is always open and to make sure that the relationship between client and staff works. I have been appreciative that we can call regarding anything and they listen and are on top of accommodating my father.”
“Always Best Care is wonderful! I highly recommend for you senior care needs! Their team allowed our family to fully celebrate a special family event, while providing my mom the freedom, attention and compassionate care she needed!”
“Amazing service from ABC Senior Services! We had never used a service before and heard about always best care. We hired them to pick up my mother from her assisted living and bring her to our son‘s wedding 30 minutes away in Greensboro. From my first phone call with Samantha Loy, I was impressed with this company. Samantha was helpful, thorough, professional, all while being incredibly personable and caring. The actual caregiver was fabulous! I highly recommend Sarah! Not only did she do her job professionally, but she was an absolute joy to be with. She loved on my mother well. Sarah participated in our wedding service by wheeling my mother down the aisle, she assisted my mom in mingling with her family and friends, she joined our family table and was an absolute pleasure to be with! It was such a treat to have my mom attend the and not be worried about her! We would absolutely use Always Best Care again. It was money well spent!”
“Always happy to use Always Best Care! This company is reliable, trustworthy, and honest. I have worked with them for the past 3 years and I’ve never been let down. Highly recommend Always Best Care!”
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