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Reliable & Experienced Support

In Home Care Services

Provided by Always Best Care Experts

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Our Advantage

Benefits of
Always Best Care

In Home Care Services

Supporting you and your loved ones

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Trusted Caregivers

Our caregivers are professionals who undergo expert training and extensive background checks

Proven Track Record Of Success

Our team has worked with thousands of seniors and their families across the U.S. and Canada, and we have a solid track record of providing the best service

Care Consultation

A Care Coordinator will meet with your loved one and create an individualized service plan that’s tailored to your needs

In Home Care
Tailored to Your Needs

Always Best Care In Home Care Services

Knowing that no matter how busy you are in your daily life, your loved one’s well-being is always our top priority.

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
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TESTIMONIALS

“I could not possibly give enough stars for this service. I had a lifesaving experience with Always Best. Everyone from top to bottom were so wonderful and helpful. I called on a Sunday after hours and we had an assessment by Monday. Leslie had us an interview with a top notch care facility by Tuesday. She even took time out of her day to join me on the tour. The caregivers are all wonderful. I can’t say enough good things. They literally saved us. I would not only recommend, I would shout it from the rooftops. You will not find a more dependable, helpful, or caring service.”

Sonya J.
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“Karla dixon is truly a great person for the community. She is compassionate and very helpful.”

Patricia A.
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“Karla Dixon is an amazing asset to the community and Always Best Care in Burlington, NC.”

Tommy A.
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“I have been able to personally witness Karla at work and her dedication is unmatched! She is excellent.”

Macy L.
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“ABC Senior Services provides great service to our community. And no one exemplifies that service and what it means to be a great caretaker more than Karla Dixon. She is amazing both to work and care alongside.”

Tanner P.
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“Always Best Care is such a blessing to our community. Karla Dixon is an absolute joy to work with. Her empathy and dedication are unmatched. She always goes above and beyond.”

Chandler L.
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“Karla Dixon is an exceptional Director of Community Relations at Always Best Senior Care Services. She is compassionate, knowledgeable, and truly dedicated to helping seniors and their families navigate the care process with confidence. From the first interaction, Karla demonstrates professionalism, kindness, and genuine concern for each person’s unique needs. She takes the time to listen, answer questions thoroughly, and ensure families feel supported every step of the way. Her communication is outstanding, and she consistently goes above and beyond to connect people with the right resources and quality care. If you’re looking for someone who is trustworthy, caring, and passionate about serving the community, I highly recommend Karla Dixon and the team at Always Best Care Senior Services. Her Commitment to excellence and heartfelt compassion make a lasting difference in the lives of those she serves.”

Bettina H.
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“I have had the pleasure of working closely with Karla and Stephen. You can tell how much pride they have in their jobs by how much care they show. You know that you’ll always receive the best care with Always Best Care”

Chelsea S.
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“Mom was always well taken care of, fed, and content when we got home. Paula and Takara went above and beyond our expectations. Always Best Care was easy to make appointments with and followed through on questions we had. Thank you for your care of my mother!”

Anita B.
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“Our family uses Torrie with Always Best Care in Burlington to help take care of my 94 yr old Mom. Torrie is amazing! Mom absolutely loves her!! Torrie is so kind and so good with her. We wish we could have Torrie full time, we would! Very grateful for Torrie! God bless this angel!”

Becky
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“Karla Dixon, is great to work with and always helpful. Would recommend contacting her for home care needs or referral services for senior living options.”

Jeff G.
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“I cannot say enough great things about Karla Dixon at Always Best Care. From the very beginning, Karla demonstrated genuine compassion, professionalism, and a deep understanding of what families go through when seeking care for a loved one. She takes the time to truly listen and makes sure every concern is addressed with patience and clarity. Her communication is excellent, and she goes above and beyond to ensure that both clients and their families feel comfortable and confident in the care being provided.”

Shelia H.
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“Great care and even better communication. The admin team is so helpful and kind, willing to help anyway they can.”

Mattie C.
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“We have been using Always Best Care in Burlington since October, 2025. Karla Dixon has been a great ally and advocate for us and has always been available to help us have the best experience we can have. She has returned calls on weekends and at night if it means getting an answer or solving a problem. She goes above and beyond and really cares about her clients.”

Chris F.
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“From the outside looking in, you don’t always see the care, patience, and dedication that goes into what they do—but it’s there every single day. Truly grateful for a team that goes above and beyond, even when no one’s watching.”

AJ D.
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“Karla Dixon helped my mom with in-home care and eventually, finding an assisted living facility. She and her team were easy to work with, plus she did the hard work for us and found a great fit for my mom (just signed the contract to move in). I recommend using Karla’s services for helping you navigate a trying time.”

Joey W.
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“Karla has been such a great help to the community.”

Ambria V.
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“Karla Dixon is very helpful, friendly, and knowledgeable! Highly recommend!”

Brian M.
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“If you are looking for in home care services for your loved one, Always Best Care is the answer! The dedication received by all staff is unmatched.”

rachel S.
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“Reliable, caring, and professional—Always Best Care is awesome!”

Caleb W.
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“Seeing the care they provide, I’d highly recommend them to any family in need of in home care! Lots of options, flexibility and accommodations made for those that need it!”

Jacob W.
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“Warren’s Drug Store is so thankful for Karla from Always Best Care and our partnership with that organization! Karla is a great resource for senior care placement and recognizing solutions to best help patients. She goes above and beyond with her time and effort to make sure the patients and family needs are met during an important transitional period. We are blessed to have such a supportive relationship!”

Drew D.
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“5 stars all the way—professional, compassionate, and reliable. You can tell they genuinely care!”

Tanner C.
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“The staff here are compassionate, professional, and truly go above and beyond. You can tell they genuinely care about their clients and their families.”

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Ready To Answer Your Questions

FAQs About In Home Care Services

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Always Best Care provides services for people who prefer to stay at home but need ongoing care that cannot easily be provided by their family or friends. More and more older adults prefer to live independent, non-institutionalized lives, and in-home care is a safe, effective way to provide care in the comfort of one’s own home.

The answer depends on the type of care, the location of care and the level of care that is needed. At Always Best Care we provide a no obligation care consultation and provide advice on many options for paying for home care for your loved one.

Our company vision is to work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere. We are dedicated to exceeding your expectations…always

Your Care Coordinator will work with you and your loved one to select the best qualified caregiver for each client. They will carefully review your care plan and try to match the right caregiver with the specific needs of each client. Our goal is to make sure that you and your loved one are completely satisfied with our service and we will bend over backwards to make this happen.

Every Always Best Care location employs all their caregivers, so extensive background and reference checks are conducted. Caregivers are insured for your safety and they all receive extensive training upon being hired and on-going training to keep up with the demand of our industry. What this means for you is that you or your loved one will receive some of the best caregivers our industry has to offer.

The time frame to begin care for a senior will depend on the urgency of the need for the person and family that will be receiving care. It will be important for the senior and their family to speak with a provider in order to discuss care needs, where care will be provided, how soon care will need to begin, and a budget for their care services. Based on the needs of the senior and their family, a care plan can be developed, whether needed for a few hours each week or around the clock care.

How people pay for long-term care, whether delivered at home or in a hospital, assisted living facility, or nursing home, depends on their financial situation and the kinds of services they use. In many cases, people believe that their current health or disability insurance will pay for their long-term care needs, but most of these insurance policies include limited, if any, long-term care benefits. Often, people must rely on a variety of payment sources, including personal funds, government programs, and private financing options.

Traditional Medicare does not pay for 24-hour-a-day care at your home, meals delivered to your home, homemaker services like shopping, cleaning, and laundry that aren’t related to your care plan, custodial, or personal care that helps you with daily living activities like bathing, dressing, or using the bathroom, when this is the only care that is needed.

Home Based Primary Care is part of the VA Medical Benefits. All enrolled Veterans are eligible IF they meet the clinical need for the service and it is available.

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